super secure parking, you can see the pyramids from upstairs or just open the gate

super location, cosy bed, very quiet, very friendly, safe parking lot, 100 % revommended

secure parking and a small internal garden area

parking inside the property with enough space to maneuver

great location and great price, private parking and clean!

good parking

lot of parking

lots of mosquitos. weak wifi

prices for laundry were ridiculously high, like, for

high price for laundry 3 kilos for 60$dls ?? most expansive expense in my whole trip!!

and the wifi was not working

comfortable grounds, swimming pool that was not heated but warm enough to swim in march

level, restaurant and spa on site, great patio sitting/eating area, delicious food, reasonable prices, very

the facilities are good, especially the pool and play area for the kids

the wifi to find different hotel

way to see the teotihuacan pyramids- clean, good on site restaurant, secure parking, king beds in some rooms,

the facilities are good, especially the pool and play area for the kids

nice rooms, easy parking, good restaurant and excellent pool.

wifi was strong and continuous

location, on-site parking.

i did not feel that the parking slot were extremely safety, tough there is surveillance most of the time

gym although very small,swimming pool looks good.

i would've like for the bar to have closed a bit later than what the current close time is.

i liked that they had a pool and an exercise room.

no in room safe one pouch of coffee only no mini bar not much ambience

they should be moved to the laundry area where they do not come into contact with customers

therefore, it was stressful to wait in the lobby area with our small kids and lots of people hanging around

was understanding and getting my breakfast ready to go at 3:00 am in the morning for me n my kids befor my flight

we especially liked that the hotel shuttle driver came up to the lobby to meet us for our scheduled ride to

room service food was frankly gross

affordable laundry service

we also appreciated that we could check in early and use their laundry facilities

late check out. staff was very accomodating

conveniente si tuvieran room service 24h o vending machines

a bit of maintenance is needed on the gym equipment

i asked for check-out and laundry options, they replied a day later, when it was too late

wifi wasn't great

room didn t get any wifi because too far from the main area

wifi was slow and inconsistent

the wifi is too slow can t do enything

laundry service available 24 hrs, we were able to take a swim at night and have our swimsuits ready

work, needed filters for coffee machine, towels for washing up as no dishwasher, rack for drying laundry that

and more if we where with 3 small kids

the spa is free for guests, the bar and restaurants are very good and the proximity to the airport is

delicious, as well, in one of the restaurants there inside the hotel that we chose to eat at, our breakfast was

wifi, tv and satelite worked

wifi could be better.

wifi worked well, mattress was good, pillows were terrible

little bit expensive for airport hostel and not included breakfast.

breakfast whose good. the location whose perfect.

we gave some laundry to the laundry service and were told it would be ready around 6:00 p

i asked about laundry and they said yes, without telling me the price i ended up paying half the price of the

- nice gym

were delicious and sonia at the hotels restaurant was super attentive and sweet to us and the kids

nice bar and restaurant

smth separately - no way the bed is large but short, even for my height of 165 cm old towels and laundry (grey

rooms are dark and dingy, the towels are gray from laundry, the smell of the rooms are just

room service, friendly staff, airport shuttle, breakfast

very nice staff. convenient to the airport, clean, great gym!

i was charged extr for my 2 kids nd extras for ridiculos stuff

laundry service was not available but you could do laundry by yourself

laundry bag was also missing

bartender dismissive as rude

another good perk would've been to have a gym and an ongoing coffee table for travellers coming in or out

nothing like having a nightcap after a 13h flight thanks to the 24h room service - they brought those cocktails

also enjoyed the free breakfast the hotel offers

clean and well appointed. decent gym

i love staying here the staff is so nice. it's so clean. they have a good breakfast bar.

breakfast was very complete, lots of options to choose from, none like another hotels i had been

they even have a shuttle that can take you around 5km of the property that it s complimentary

- wifi performance was unsteady - sometimes loud traffic on the side of the main road

the wifi.

bad wifi

wifi failed the whole day until the last minute was fixed, but i didn t report it so i can t

wifi sometimes works, and sometimes doesn t

accessibility to a shopping mall, cafeteria area with great scenery also laundry facilities

my kids love to have starbucks in there as well

the attention we received was great. the room was clean and the breakfast was on point

facility is very clean the free breakfast was good and the service from all the staff was excellent

free gym

staff made no effort to compensate and when asked for a late check out

late check out without additional charge

i give the maximum points because the staff is very polite and because they allowed me a late check out without

wifi was not good, i have to change room

free wifi

the wifi in my room

comfy bed (very firm but that's my preference) good wifi

value in this range - better than most; big bed, good shower & hot water; good wifi; nice pillows and towels;

room service was cheap but literally had nothing, there were sketchy noises outside our room all

clean room, good wifi, free bottles of water

the restaurant was closed due to the pandemic, but room service was available and we loved the menu

room service available late which was great for a late arrival

the pool was great, the room was clean.

their indoor pool was warm, and we loved swimming there throughout our stay

the gym doesn't exist any more

hotel didn’t speak english but everyone tried to help us when we were looking for a room for an early check

the bar was open late and loud

wifi didn t work properly

no laundry services inside facility.

laundry service took over 40hours to get back to me despite them stating it would be back by 9pm

provided laundry service when one of our children got sick and soiled his clothes

very good breakfast, and clean rooms

pretty clean and modern. gym was very nice and well equipped.

the shuttle service is very convenient

they have 3 machines in the gym (elliptical, treadmill and bike) and all of them are either slightly broken

small but clean gym

parking was free despite the fact that some small amount was mentioned in

clean place overall. great breakfast and great people working in the kitchen...

they also offer buffet breakfast until 9am and coffee 24 hours a day

breakfast are good , good location, rooms are clean , personal very friendly and helpful.

the breakfast

was great the services, location,good opcion in breakfast, bed is comfortable , and general we have a great

breakfast are disgusting .