enjoyed being able to play a game of pool

spa services overpriced (for a mexican spa)

across the street was a small family-run restaurant called el globo that provided a delicious breakfast including

the huts nestled among the beautifully kept garden & trees and pool sets the mood for a little r&r

the staff was exceptionally helpful and friendly despite my feeble attempt at spanish

rooms are just a few steps to pool and quaint restaurant

there is a restaurant onsite that served an excellent breakfast (included)

breakfast was great and the lady who served us was very kind

did not have laundry

the beginning of our month visit would have made our stay more enjoyable and comfortable) and no laundry facilities

parking (the reason we chose this place over others)

fireplaces aren t in use

apartment with kitchen, which we didn't use

our room (sol) has everything you need, wifi is good, food is lovely, staff are fabulous, nice heated pool and

pool was not heated and was left closed. hot tub was extra cost and terrible.

the wifi was poor, tv had few channels, noise from adjacent property, pool was dirty, restaurant

pool was heated and good for afternoon dip

wifi not working in our room (eclipse), lack of soap in the bathroom (shampoo and body lotion only)

loved the breakfast every morning, it was so good

said on the website they had room service, restaurant

i also didn't like that the pool water wasn't as warm as they said

the pool could be a bit warmer, but it is very refreshing.

need water bottles in the room and better coffee for breakfast.

grab bar around shower

wifi is bad

i also liked that there were multiple pools with different tempratures

the bar was nice but lacked tonic water and extra dry vermouth

s not representative of a luxury resort: no fridge, coffee maker, mugs or drinking glasses, no room service,

proximity to the airport and shuttle service

room service times vary depending on who you talk too or what you read

no wifi password provided but they do have working

good breakfast included

very close to the airport, free shuttle to the airport.

is that with this being a business hotel, geared towards longer stays there should be guest laundry, at least

that you don t have a laundry at the facility.

large lobby with bar and games for family. secure parking, free airport shuttle 24/7, pool.

a flight out the next day, and originally tried the hotel at the airport - it was very expensive, parking cost

location is great very close to airport very kid friendly delicious breakfast

the breakfast, the airport shuttle, everything

very clean, great breakfast. smells really nice as i walk in

the free breakfast was very good

close to the airport. free shuttle service.

hotel in general, close to airport, goof parking, and decent location (not scary), next to a couple of restaurants

don't have a laundry their external laundry is a bit expensive, and the clothes do not smell clean

own parking lot, clean room, well maintained, comfortable bed

shuttle driver asking for a tip when dropping us off at the airport

the beds are not so comfortable any more i had noise neighbors too kids jumping very loud!!!

i was out early, so you should give us customer discount that have to leave before breakfast

at 10:00 pm and graciously helped us set up for an important zoom meeting in their upstairs bar area once we

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

room service took an excessive time

wifi signal in our room

never couldn t connect to wifi

we tried to connect and the signal would barely appear with one bar if we got close to the door otherwise it

the breakfast was good and the eggs were fresh. the coffee was hot and tasty.

buffet breakfast

there's no room service, and the breakfast is just decent

location very friendly and helpful staff clean and comfortable rooms very good breakfast options we took advantage

everything was very clean from the inside to the parking lot

laundry had to be returned the same day but was not

it has everything you need to have a great stay, the breakfast is awesome, incredible variety and the staff is

easy access location, free parking available, welcome drink

they really need a pool!

breakfast and parking

breakfast is ok but they could add more stuff

i couldn t conect to the wifi network with my provided name

it was very clean... the staff very helpful. breakfast was delicious.

breakfast wasn t ready in the morning and they did not cleaned up the room during my stay

location is good, but you need to get a parking ticket every single

breakfast is very good. environment is really nice.

great breakfast and access to restaurants

breakfast was okay and the gym was not that great.

variety of breakfast

breakfast was okay and the gym was not that great.

we will return definitely, and bring the kids along next time because the pool is great

location. i would have given it a higher rating it the pool would have been open.

the pool wasn t open. internet didn t work in our room.

we will return definitely, and bring the kids along next time because the pool is great

liked everything we enjoyed the pool the the breakfast in the restaurant upstairs the excellent waiter that

great deal on laundry

- great value laundry service

don jose offers an excellent breakfast, beautiful gardens and pool, and a friendly and professional staff

there is no bell or card sensor to open and close gate for parking car.

good food at restaurant, and bar was open late

breakfast was delicious and felt like we were eating in a friend's home

delicious fresh breakfast included

the breakfast was delicious

host, vibe is excellent, very tranquil outstanding breakfast excellent water pressure comfortable beds, a/c

breakfast was delicious, the room was big and the bed were very comfortable

they have laundry service at an additional cost however i felt that is something that should be included with

laundry service available

laundry service was mex$70 for up to 10kg load

large room, delicious breakfast included, nice deep bathtub

great welcome cocktail- the bar man makes the best margaritas

just the parking structure

breakfast was excellent

breakfast overpriced

breakfast and location are both very good.

the restaurant and the facilities, the breakfast buffet is just delicious

i didn t like the wifi

the gym was small and one machine was broken

pool was cold

pool

gym was not cleaned everyday and they did not put fresh towels and water on a daily basis either

pool was bigger than i though

wifi and bed too small

warm outdoor pool, covered at night to keep the heat in

the highlight of this hotel is the well maintained heated swimming pool and the beautiful courtyard

garden, swimming pool, nice hacienda style, valet parking, lean maintained place located in a safe part of the

problem was the room they usually clean the room at 6pm,the second was every time you call for room service was

we loved the breakfast as well

great value and very convenient best breakfast in that hemisphere

great location and interior gardens and exceptional breakfast.

breakfast was awesome lots to choose from. thanks darryl

i will not be staying there again and they also told me that i had to pay over 1000 pesos for the laundry that

estancia advertises an airport shuttle, laundry, wifi, and a restaurant, as well as other amenities

we needed to get some laundry done and it was rather expensive

towells and sheets were very hard need to have a water softener in tbeir laundry facility

the street is the majestic casino - the kids in the hotel pool and my wife and me at

some rooms have no external windows, one room has the kitchen extractor

a grab bar at the pool to make entrance safer

complaints are only with the size of the pool, too short for swimming, the gym lacked weights, no space in the

i didn't expect to have a gym, but it does, small and basic, good enough for a quick workout

power-wifi

has it's own underground parking lot with convenient elevator access

location was very poor, in a industrial zone where you did not have any restaurant or bar nearby and you had to

parking near elevator.

too small and the parking lot because the door to access the parking was closed all the time and you have to go

was very clean, it had a little kitchen and fridge, it felt like you were staying in an apartment and not a

the wifi really sucked. to the point it was quite frustrating to organise things.

not what i expected, wifi is useless and they dind't give me an invoice

wifi didn't work in my room and pillows were quite old and lumpy

good location parking breakfast included

location / facilities / breakfast / staff everything was perfect.

on our first night there was a pool of water in front of the toilet seat

that they serve breakfast different no the same marla every day to very the food

location and the pool area. great buffet

good parking and good safety factor

yet everything i needed was there: coffee at 6am, excellent security for the parking area, an extremely friendly

and door handle were coming off the door to my room and the room opened directly towards the parking lot

no ice, tv laggy, wifi laggy, beds had springs digging into our backs

wifi is very good which was very important to us since we had two scheduled meetings

that we could drink the tap water since it is filtered, and they have a nice gym and rooftop pool

pool area is a little bare and there is no hot tub but still good for kids if you have them

staff, always supporting clean room, at any time good selection on food

comfortable beds, good pool, great breakfast with good service

the pool and gym are satisfactory

breakfast was great

room is small and wifi is not fast

them to clean my room twice they didn't bring the towels in the bathroom ,the room was small, the gym was

the breakfast is amazing, together with the staff they are always alert and ready to help.

price include breakfast, but free breakfast really few options

very friendly staff, super accommodating, room service was very quick and great taste.

treadmills at the gym need upgrade , i had a water shortage during my 3rd night in my room no cold water

room service staff were really nice and attentive

the alternative for a la carte was room service

the bed was super comfortable. the hotel lobby where is a bar is very nice

service, location, cleanliness, coffee and tea bar on every floor, great restaurant and excellent value for

air conditioning a bit loud but manageable. wifi a bit weak in room.

pool was closed and no mention of it

room service food is really bad, very noisy event venue near the hotel: loud music made it hard to

5 minutes walk away to expo, a cafe and restaurant inside, very friendly staff, clean, good wifi