enjoyed being able to play a game of pool

spa services overpriced (for a mexican spa)

across the street was a small family-run restaurant called el globo that provided a delicious breakfast including

the huts nestled among the beautifully kept garden & trees and pool sets the mood for a little r&r

the staff was exceptionally helpful and friendly despite my feeble attempt at spanish

rooms are just a few steps to pool and quaint restaurant

there is a restaurant onsite that served an excellent breakfast (included)

breakfast was great and the lady who served us was very kind

did not have laundry

the beginning of our month visit would have made our stay more enjoyable and comfortable) and no laundry facilities

parking (the reason we chose this place over others)

fireplaces aren t in use

apartment with kitchen, which we didn't use

our room (sol) has everything you need, wifi is good, food is lovely, staff are fabulous, nice heated pool and

pool was not heated and was left closed. hot tub was extra cost and terrible.

the wifi was poor, tv had few channels, noise from adjacent property, pool was dirty, restaurant

pool was heated and good for afternoon dip

wifi not working in our room (eclipse), lack of soap in the bathroom (shampoo and body lotion only)

loved the breakfast every morning, it was so good

said on the website they had room service, restaurant

i also didn't like that the pool water wasn't as warm as they said

the pool could be a bit warmer, but it is very refreshing.

need water bottles in the room and better coffee for breakfast.

grab bar around shower

wifi is bad

i also liked that there were multiple pools with different tempratures

the bar was nice but lacked tonic water and extra dry vermouth

s not representative of a luxury resort: no fridge, coffee maker, mugs or drinking glasses, no room service,

proximity to the airport and shuttle service

room service times vary depending on who you talk too or what you read

no wifi password provided but they do have working

good breakfast included

very close to the airport, free shuttle to the airport.

is that with this being a business hotel, geared towards longer stays there should be guest laundry, at least

that you don t have a laundry at the facility.

large lobby with bar and games for family. secure parking, free airport shuttle 24/7, pool.

a flight out the next day, and originally tried the hotel at the airport - it was very expensive, parking cost

location is great very close to airport very kid friendly delicious breakfast

at 10:00 pm and graciously helped us set up for an important zoom meeting in their upstairs bar area once we

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

small parking lot

very clean, great breakfast. smells really nice as i walk in

didn't like the attitude of the lady serving breakfast

i liked the outside pool area and the dining area.

not enough staff to serve breakfast the morning we stayed.

don't have a laundry their external laundry is a bit expensive, and the clothes do not smell clean

breakfast was good, restaurants for our kids were within walking distance.

breakfast very good and variable!

shuttle back to the airport, driver stopped at a store to allow other passengers to buy cookies

i went to the gym and forgot the key in my room and asked to get in the gym and with no problem at all the

the breakfast was delicious

breakfast was great and is greast every morning until 1030-1130am weekdays and weekends

stayed there with my wife and kids and they loved the heated pool

the pool

everything was perfect from hotel staff and service to breakfast to amenities.

laundry had to be returned the same day but was not

good breakfast many varieties in the buffet and very clean

you receive a voucher for a free drink at bar when checking-in

havent had breakfast yet, but i know encore hotels have a good variety of food to choose

good breakfast; close to some good restaurants; free parking

clean, eco-friendly,staff was friendly, and wifi, parking, and breakfast were included

parking is free for hotel guests

breakfast

clean, eco-friendly,staff was friendly, and wifi, parking, and breakfast were included

breakfast wasn t ready in the morning and they did not cleaned up the room during my stay

room service took an excessive time

wifi signal in our room

never couldn t connect to wifi

we tried to connect and the signal would barely appear with one bar if we got close to the door otherwise it

breakfast is very good. environment is really nice.

great breakfast and access to restaurants

breakfast was okay and the gym was not that great.

variety of breakfast

breakfast was okay and the gym was not that great.

we will return definitely, and bring the kids along next time because the pool is great

location. i would have given it a higher rating it the pool would have been open.

the pool wasn t open. internet didn t work in our room.

we will return definitely, and bring the kids along next time because the pool is great

liked everything we enjoyed the pool the the breakfast in the restaurant upstairs the excellent waiter that

the water in the pool was cold

the wifi was poor at best

the gym was small and one machine was broken

private parking inside the property. room service and good food.

the property was clean and parking was right in front of my room

pool sun facilities

the pool, was nice and warm water. but the kids pool was disgusting .

excellent value. heated pool. able to swim laps.

the highlight of this hotel is the well maintained heated swimming pool and the beautiful courtyard

wifi and bed too small

breakfast was delicious, the room was big and the bed were very comfortable

host, vibe is excellent, very tranquil outstanding breakfast excellent water pressure comfortable beds, a/c

great breakfast. friendly staff

delicious fresh breakfast included

parking right out front

great deal on laundry

- great value laundry service

- it's a pet friendly

breakfast, excellent service, and a lovely garden and pool

the relaxing pool and gardens and the sound of waterfalls and fountains you forget that you are only a block

very bad wifi and mosquitoes in the room not letting me sleep!

wifi was not reliable, poor signal most days in my room

the price, the garden. the gym and the cafeteria area.

great location and interior gardens and exceptional breakfast.

i like the price and that it is pet friendly

estancia advertises an airport shuttle, laundry, wifi, and a restaurant, as well as other amenities

we needed to get some laundry done and it was rather expensive

towells and sheets were very hard need to have a water softener in tbeir laundry facility

i will not be staying there again and they also told me that i had to pay over 1000 pesos for the laundry that

the parking lot is big and comfortable

just the parking structure

the restaurant and the facilities, the breakfast buffet is just delicious

breakfast overpriced

breakfast was excellent

breakfast and location are both very good.

the gym is not a real gym and only has 3 cardio machine and a back hyperextension station

very comfortable bed, espresso machine in room, clean, pool.

i didn't expect to have a gym, but it does, small and basic, good enough for a quick workout

this hotel has a poor gym and the pool is too small for swimming.

complaints are only with the size of the pool, too short for swimming, the gym lacked weights, no space in the

too small and the parking lot because the door to access the parking was closed all the time and you have to go

wifi didn't work in my room and pillows were quite old and lumpy

the wifi really sucked. to the point it was quite frustrating to organise things.

room was big and well kept, a mini kitchen that helps with longer stays

was very clean, it had a little kitchen and fridge, it felt like you were staying in an apartment and not a

laundry service was mex$70 for up to 10kg load

laundry service available

they have laundry service at an additional cost however i felt that is something that should be included with

the pool and hot tub are

the bar tender was delightful.

is no elevator from the parking to the main lobby so once must leave their belongings at the lobby

location and breakfast

good location parking breakfast included

and cold, no heating option - room lacks lights for the night time - no restaurant for meal or room

weren t enough hours of service in the restaurant nor room service and the personal wasn t that friendly

for breakfast to be included, and we enjoyed every day

spread of breakfast

i like the size of bedrooms and the warm pool.

swimming pool with no sufficient chairs. room service is late.

we were in the rewards part of the 17th floor but all around were screaming kids

yet everything i needed was there: coffee at 6am, excellent security for the parking area, an extremely friendly

good parking and good safety factor

wifi is very good which was very important to us since we had two scheduled meetings

no ice, tv laggy, wifi laggy, beds had springs digging into our backs

and door handle were coming off the door to my room and the room opened directly towards the parking lot

access, big bedroom, lovely garden and delicious buffet breakfast

breakfast in week days needs a basically cereal or toast option

staff were beyond helpful, breakfast very good

is fine, but the beds are awful they are hard as rocks, nothing works at the gym if you can even call a

t like the entrance parking

the service overall it was good. the front desk staff very polite. the gym was open.

breakfast was great

room is small and wifi is not fast

the free breakfast could have had a few more options.

also the breakfast included in the stays has the necessary variety

room service food is really bad, very noisy event venue near the hotel: loud music made it hard to

air conditioning a bit loud but manageable. wifi a bit weak in room.

pool was closed and no mention of it

5 minutes walk away to expo, a cafe and restaurant inside, very friendly staff, clean, good wifi

service, location, cleanliness, coffee and tea bar on every floor, great restaurant and excellent value for

location was very poor, in a industrial zone where you did not have any restaurant or bar nearby and you had to

parking near elevator.

has it's own underground parking lot with convenient elevator access

the service laundry it was very expensive

cold water at pool

the pool the location

the personal was nice. good location next to the fil guadalajara. good price for early check in.

location was good, breakfast was good.

wifi quality was great

very friendly staff, super accommodating, room service was very quick and great taste.

consideration befor you may have to face an accident another point is that drinks at the lobby bar a quite

room service staff were really nice and attentive

the bed was super comfortable. the hotel lobby where is a bar is very nice