swimming pool available (didn't use)

breakfast was great

the staff were extremely friendly and helpful the hotel was very clean and great parking.

although lots of parking in multi-storey next to hotel in the dark, early hours in the morning the light comes

breakfast, coffee, and bar were all great

the comfort of the room. the staff were superb. the pool was lovely. the wifi was good.

the receptionist prepared a microwave meal - room service - which was pretty awful but i ate it because i was

all. location, room, parking,

little bit of everything ,restaurant ,swimming pool, cozy place that makes you feel home even on the short trip

pool was good breakfast was continental with limited hot offering

convenient to the airport with free shuttle service; outstanding breakfast selections; very friendly

bar area was nice and wine was very good

also, the breakfast bar was not all ready when we arrived about 15min after it was supposed to open, we had to

of choice for breakfast

convenient to the airport with free shuttle service; outstanding breakfast selections; very friendly

the hotel is only a 10 minute walk from the airport but there is a convenient hotel shuttle bus if needed

clean and tidy room. close to tram stop for access to city. shuttle to the airport terminal.

to the airport, nice bar and restaurant, very comfortable and luxuriously decorated rooms (i went for a superior

hotel, beautiful decor, great ambiance, super attentive staff, we were even given an early check in

there was free on-site secure parking which was great since we had a car for our first couple days

there was a full bar and breakfast but i did not take it, so do not know about quality

very quiet, conveniently located close to the airport, free parking

excellent location next to trams stop with plenty of free parking

reception and breakfast bar area is a bit tired but don t let this put you off

i had a lot of luggage and a pet and the taxi drivers had to carry up my bags and bring them down 4 flights of

easy access to property and airport parking.

free shuttle (5 minute

the staff were very helpful from check-in to breakfast to the shuttle to the airport

the staff were very helpful from check-in to breakfast to the shuttle to the airport

breakfast had a good selection. staff were very welcoming and friendly

also indoor pool is not for kids younger than

pool is for adults only and as a family with kids it s quite disappointing!

are very big with a kitchen provided and also a secondary door to block the noise from the

even a small kitchen

lovely bar man running the bar

clean, comfortable and good parking

garden & facilities for kids entertainment, restaurant and friendly staff

maybe keep the bar open a bit later for residents? 10pm is quite early to close.

perfect outdoor area and pool. lovely restaurant.

the staff is very friendly and helpful. the location is super and the swimming pool is clean.

clean, welcoming, good stop after leaving caen. good breakfast and a nice spa to rejuvenate.

the pool closes at 7 which could be too early for those on a business trip to enjoy.

were on a big road trip from the north of france to the south of spain, driving in a car with a roof box, so i

pool and facilities were not available to guests who had not pre-booked an hour slot this was not

very good parking

beautiful pool areas and rooms

- really cosy and luxurious - but they re nothing compared to the restaurant and terrace/pool area

the hotel is buried in the bustling suburb of le bouscat - bikes, cars, kids going to school - so be prepared

the hotel is buried in the bustling suburb of le bouscat - bikes, cars, kids going to school - so be prepared

beautiful furnishings and lovely staff. swimming pool great

pool compromised, suite space marginal, view outside below expectations, gym rather unacceptable

the breakfast was quite good

location, shared facilities (gym, lobby, restaurant) not 5 star quality.

as a single traveler, had room service two evenings and food was excellent

breakfast was too expensive so we didn t have it especially with 3 children

for example, laundry bag is a paper bag, no toiletries in the bathroom

we liked also the swiming pool, which the water was in a perfect condition

it s convenient, friendly, dog friendly, clean and the food is good. especially breakfast.

i liked all the activity options in the lobby, very kids friendly

pool area and patio adjacent needs tlc to make it more inviting with more loungers umbrellas and

lots of facilities for kids

we were offered room service which we agreed to and we received one coffee, one tea and a single croissant

breakfast was a little underwhelming

a pool, table football, xbox with k'nex games, petanque

the wifi was fast and the staff were helpful and friendly

no laundry room

from secure parking, reception with a wonderful bar and an area with chairs where you can relax in peace

the breakfast was very good at eur 10

coffee or tea making facilities in the room, no wifi, link to ibis home page worked but none of the links to

loved the location , stopped off on the way to madrid. secure parking , friendly staff

they obviously were out of the laundry, but full of dust, crumbs, hair

was clean and bed comfortable, wifi was fast and strong in my room

good wifi

was excellent staff were very helpful beds were really comfortable fridge in room very handy breakfast choice

breakfast really good. location, clean, quiet, friendly

room, the secret room, was on the lower ground floor next to the laundry and staff room

more could be made of the common lounge area by the lobby eg a bar or drinks service

breakfast intimate and friendly

i advised our server that i do not eat meat and asked her to check with the kitchen as to whether the chorizo

room is tiny with one table and right by the kitchen with staff going in and out all the time

expensive laundry.

the breakfast was excellent and the staff were welcoming and helpful

beautiful large rooms great breakfast. helpful staff. good location. highly recommended.

small detail but i would prefer to pick a phone and press button for room service or front desk

the bar staff were very helpful and friendly

secure parking outside ground floor room

fantastic stopover hotel with good secure parking

no real bar area to have a pre dinner drink

ud83dude33advertised a bar but no bar but think there was a limited selection of drinks available at reception

staff went above and beyond, from an early check in to complimentary wine when we returned in the evening

there was a convenient laundry and mini grocery store less than 5minutes away

bar wasn't that well stocked and had run out of beer, only a belgium fruit beer was on offer, a few

and room service finish surprisingly early for such a large hotel, and the reception experience -

very chill hotel. great location. welcoming staff. pet friendly

wifi was really fast and air-conditioning worked well

breakfast in nice surroundings

helpful friendly staff. comfy beds. rooms close together. goos value breakfast

pet friendly and staff very helpful, english spoken to aide our french

very comfortable rooms and rich breakfast

breakfast was very good. the different types of bread were very tasty

no laundry - although listed on the website as a service offered

everything is fine. there is a swimming pool, kids love it.

everything is fine. there is a swimming pool, kids love it.

the swimming pool was really nice, kids loved it. the rooms are nice and clean.

parking height is 1.9 m high, so cars with roof box can not use

breakfast was very good with a lot of variety

good location right out of old town, spacious room, very nice included breakfast

the hotel is very modern as well, fully fitted with all sorts of ammenities, gym, you name it

staff was exceptionally friendly (also towards kids) and had great menu offers for kids, e

soft drinks are for kids :) in room has no slippers

good wifi

the wifi was the fastest i have ever encountered

to a beautiful and large park jardin public for a pause during the day (perfect for kids) and as well

also the wifi was good

the wifi didn't work.

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

also, wifi was rather

wifi is good

the wifi was not working well

the pool has too much chlorine and the laundry service was not available when required.

wifi wasn t the best, but not the worst either

sometimes slow wifi connection tip for the female travelers: make sure u bring the conditioner with you

treatment rooms are in its sister hotel 10 mi s walk away and the pool is not suitable for little kids

desk staff and sommelier thought of everything, and we loved our wine tasting, drinks in the bar after dinner,

is no self-laundry and microwave oven

had comfortable bed, good shower, clean, good wifi, bit small

comfortable room with huge bed. excellent breakfast. friendly staff.

the room was super dark and no wifi in the room, it was working at the door but not inside.

the poor wifi connection the poor air conditioning system no hot breakfast on our second day

excellent room quality, staff, gym, pool, sauna and steam room

lovely restaurant and bar area, staff were all friendly and helpful

was very well welcomed swimming pool very relaxing quality breakfast valet service very efficient late check

well laid out , spa and pool facility . large upscale rooms with very attentive staff.

ordered a room service club sandwich at midnight

we went to a suggested restaurant and bar - both of which were disappointing and old fashioned

staff was wonderful and helpful, the sauna and swimming pool were really nice

hotel outsources both cleaning staff and room service, so if we missed the cleaning hours in the morning, we'd

wish you could have swim in the pool

gym

the facilities of hotel was without wasserette (only laundry service e

laundry service although expensive

close to a laundry and short walk to catch the tram

excellent breakfast

glass water bottles are available in reception and can be repeatedly filled at the bar with free still or

is no way this room should have been offered as a guest room, but it should be used as a store or laundry room

only suggestion i would have would be to add some more gym equipment such as a treadmill and some extra weights

wifi not working, jacuzzi not working and they wanted me to pay euro 16 to use a claustrophobic

excellent restaurant and wine bar as well as excellent rooms

breakfast was good & again helpful with allergies

it was short 6 minute walk to nearby laundry mat

no laundry facilities

of four with a room booked for three people only which would have been sufficient for us as the kids sleep

staff were super friendly and nice and bar was nice too

we were late for breakfast, the staff were busy preparing for lunch but they made us welcome and allowed us to

rooms are very clean and comfortable with tv and wifi throughout

the staff was so nice, breakfast was perfect, and the bar was a nice touch for evening cocktails

great location, friendly staff, very good bar and bar tender

wifi was very good. furniture was good. the location was nice.

they are pet friendly and pet lovers, they left a little water bowl for my dog, thanks

amazing hotel in a great location. staff are very helpful and friendly. breakfast was very good

great roof top bar and restaurant with amazing views

com and would pay for extras like room service on the spot

the welcoming and helpful staff, beautiful room, great view, superb lunch and breakfast, location the best

the roof bar & restaurant was closed for renovation.

no laundry service at weekend in a 4* hotel!

wifi connexion, and noise from other rooms

the gym could be better- small and dark in the basement.

room service options good be wider

would hsve liked more weights and more variety of equipment in the gym

the gym was fine, there was some equipment that didn't work and it gets a little hot, just fyi

my wifi didn t work

also the laundry service is quite expensive: 4 to wash a pair of socks

location excellent, roof top bar excellent, staff very helpful.

enough toiletries in the bathroom, a bar of soap to use to wash hands and face, use to wash hair/condition and

perfect blend of a small but genuinely beautifully decorated room, and a rooftop bar that welcomes both trendy

roof top bar is an added bonus.

dickheads in best western next door unloading laundry truck at 03:00!!

the staff for room service were quite rude

ordered kids desert just plain vanilla ice cream and it arrived with crumble

location, room size, excellent breakfast, spa pool, helpful staff.

breakfast was great

the staff were friendly and welcoming and helped us when we had a laundry service come pick up our laundry on

room was a bit on the small side. wifi didn't always work.

wifi was non existent for us who use ipads

slow wifi

wifi wasn't the best.

there was no wifi

friendly staff, the wifi was good, clean towels daily

half which means it was not enough and was used by previous people the corridors smelled bad the wifi is very

gel air conditioning is effective lots of socket points and usb good lighting large smart tv good wifi lots of

the wifi worked great and the room was very spacious

bar was not open, room service was available for drinks but no bar area service.

january the restaurant was not open in the evening and the bar hours at the cameleon next door were limited

no bar and restaurant openings seemed hit or miss

was okay, bar wasn't great - inside main restaurant with no proper bar tenders which was a bit disappointing

only the wifi but it's a details

on a weekend the resturant and bar are closed. we did know this, but it spoilt our stay

also the 2nd day we were not sure if we had to stay one more night and got late check out

you had to fetch / order from the bar at 2

excellent breakfast

with a car towing a trailer and my companion border collie, this hotel provided easy car parking, easy unloading

not do the chateau justice, stunningly beautiful, wonderful location outside bordeaux, fantastic pool area,

the room overlooking the river was lovely and pool great

aware that the wifi, although free, is so weak and erratic that it is unusable for voip telephone

the hotel was not in bordeaux- we had a car and it was easy enough to get there and underground parking was in

the hotel states they have room service, but that is a cheese plate

bar together with reception

poor wifi connection in the bedroom.

wifi was a disaster, i couldn t work or have calls

no kettle in the room but we used the one in the small gym next to our room

bar wasn't open