with a car towing a trailer and my companion border collie, this hotel provided easy car parking, easy unloading

a shame that the bar and restuarant aren't open/stocked at the weekend

good parking

breakfast ended earlier but staff was so nice and brought out pastries and cooked food for us

staff was excellent. receptionist and bar staff were very friendly and helpful.

parking with tesla superchargers, breakfast was very good, outdoor pool and gardens were impressive

free parking and plenty of space

the pool, facilities and courtyard lawn space with outdoor games and hammock.

outdoor games for kids, clean and warm swimming pool (end of august)

the garden and pool area is so great for kids loads to keep them busy

we had room service in evening which was truly superb and breakfast was yummy too

are very big with a kitchen provided and also a secondary door to block the noise from the

even a small kitchen

found the staff very helpful, there was no bar open but our room was very comfortable and well equipped

was good value, but the restaurant and bar are very expensive with a limited menu, especially for kids

parking a bit limited! but we did arrive very late due to a delayed flight

slow wifi (4 mb/s download, 1 mb/s upload in 2018

location staff breakfast clean, comfy room

though i was a bit lost one evening when mt delicious bar meal was delivered, without knife and fork, and i

knew the restaurant and bar were closed,however there should always be an opportunity to buy water from a machine

no wifi which isn t ideal!

the wifi

there was a full bar and breakfast but i did not take it, so do not know about quality

parking lot available free of charge

wasn t offered wifi code

was extremely comfortable, evening buffett was superb, room service not the best

with a jazz event on, the restaurant opened at 21:15, but you could order room service - in your room

is not open for lunch at the weekend but we were told this is not a problem as there will be room service between

everything especially the pool on a hot day.

the breakfast was very good

everything was straightforward and easy. staff friendly and good shuttle bus

lady who helped us out with organising rooms and shuttle from the airport (when avis let us down very badly

fridge in our double room but there was one in the 3 person room we had booked as well for the kids

close to airport free shuttle beautiful free breakfast!! wonderful staff

downstairs a bar and an italian restaurant with pizzas, pastas

plenty of choice at breakfast (we chose room only as we wanted to lie on (we just had breakfast there on our

a bar & restaurant if needed

the staff, the room, the breakfast

no wifi!! i contacted a member of staff and she just said yes, no wifi..

no wifi

futhermore, there was no wifi present for the days we stayed in the hotel

wifi must be re-registered after every six hours, which is a bit of a pain but nothing major

nice little swimming pool. friendly staff great room large and comfortable

great for the airport and lots of parking

however, the bar has a good variety of tapas

they obviously were out of the laundry, but full of dust, crumbs, hair

would stay here again, especially when travelling with my pet

we had breakfast and some bar food and both were really good

helpful staff, very clean and comfortable rooms, on site parking and excellent breakfast

the bar area is nice and we were surprised to find an event taking place, a dance competition in the

the facilities of hotel was without wasserette (only laundry service e

laundry service although expensive

close to a laundry and short walk to catch the tram

good wifi and device charging services

the stuff was excellent. the breakfast was pretty nice and tasty. the location is great.

there is no little fridge/mini bar in the room.

brand new hotel. very comfortable bed. excellent bathroom and mirrors! safe parking

loved the euro style bedding and plush towels. the pool area is tiny but clean. bar area lovely.

shower side by the pool , needs to be dray as its slippery and risky for the kids to hurt

traveled with our small dog and felt that the pet fee was too expensive, especially considering that our dog

ev charger was a bonus (and super easy

location, great bar and fantastic staff

we had two interconnecting family rooms - the kids especially were impressed with the added extras like the

the breakfast was good plus the dinner was excellent at the hotel restaurant

the shared kitchen provides a range of amenities including drinks, snacks, and water refills

it was short 6 minute walk to nearby laundry mat

no laundry facilities

breakfast was busy.but it was worth it.

we wanted to order food but the kitchen was closed already so we wanted to stay on the terrace for the 3 year

location and wifi speed

there was a convenient laundry and mini grocery store less than 5minutes away

great breakfast and nice little gym. great opening hours.

breakfast was really good

very chill hotel. great location. welcoming staff. pet friendly

a good quality the great quality including the bathroom and i enjoyed the facilities such as the gym

expensive laundry.

regularly stay at this hotel as the staff are excellent, the hotel is immaculate and the room service menu and

new room did not have wifi

they accept pets

restaurant very formal . room service very limited

room, the secret room, was on the lower ground floor next to the laundry and staff room

had a bit of an issue with accessing wifi but think that was a temporary situation

the rooms were comfortable and breakfast was great

breakfast was great we loved our room.

we - including our small dog - thoroughly enjoyed our room, the generous breakfast, the originally furnished

also the laundry service is quite expensive: 4 to wash a pair of socks

the roof top bar and the staff were amazing.

roof top bar is an added bonus.

great vibe and lovely rooftop bar / restaurant

location, late check out, good breakfast

they are pet friendly and pet lovers, they left a little water bowl for my dog, thanks

building very clean reception staff fantastic, friendly theo in the bar made some fantastic cocktails breakfast

the staff was so nice, breakfast was perfect, and the bar was a nice touch for evening cocktails

the bar in the evening was very welcoming

cocktail prices at the hotel bar were too high

for breakfast too small, service slow and felt overcrowded

the staff are exceptional and were amazing with children, room set up also great with kids!

slippers room service got it wrong every time

we enjoyed the pool in the morning and our private jacuzzi before a wonderful selection for breakfast

absolute luxury, the pool was stunning and a much needed break from the heat

wifi is good

also, wifi was rather

the wifi was not working well

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

the pool has too much chlorine and the laundry service was not available when required.

nothing really , other than the outside space and pool being too small

like location, the fact that it had a pool in the main area and a hot tub on the balcony of the room

breakfast (staff excellent) great spa and wellness area super location attentive and helpful staff modern

desk staff and sommelier thought of everything, and we loved our wine tasting, drinks in the bar after dinner,

to a beautiful and large park jardin public for a pause during the day (perfect for kids) and as well

room was a good size and quiet with fully functioning air conditioning, wifi and a mini bar (though you have to

to a beautiful and large park « jardin public » for a pause during the day (perfect for kids) and as well

the wifi was the fastest i have ever encountered

the wifi didn't work.

the wifi worked great and the room was very spacious

half which means it was not enough and was used by previous people the corridors smelled bad the wifi is very

there was no wifi

good location, friendly stuff, wifi is fast

the wifi was free and good

out of service elevator and mix up with getting laundry done.

thing that let the hotel down, pleasant staff but no compendium, no local information in rooms, laundry service

wifi worked somehow but i needed to download one 1,7 gb file, and simply couldn t do it with

s a certain smell at the end of the hall way by the restaurant s kitchen and bathrooms

we loved everything, the staff, the breakfast, the location, the structure, the room.

location. it was very clean. staff was friendly and they smiled! loved the room service option.

some machines in the gym weren t working hair dryer not great

the gym could be better- small and dark in the basement.

my wifi didn t work

room service available, but i didn't use it

dickheads in best western next door unloading laundry truck at 03:00!!

room dark. roof top bar and spa needs attention.

the rooftop bar had very slow service- they seemed understaffed.

bar no necessary. takes up too much space in room. kept tripping on step up into bar area

ordered kids desert just plain vanilla ice cream and it arrived with crumble

is no way this room should have been offered as a guest room, but it should be used as a store or laundry room

the spa staff need to be more attentive to guests needs. (towels, etc)

location, stylish clean room, comfortable bed, extremely helpful staff, nice spa and nice

excellent cheese plate on the room service menu

comfortable room, good wifi, room had a terrace with nice view

no laundry service at weekend in a 4* hotel!

wifi connexion, and noise from other rooms

the staff were friendly and welcoming and helped us when we had a laundry service come pick up our laundry on

wifi frequently dropped, but maybe this was because we were at the end of a hall on a high floor

price of the breakfast for kids (as 4 years old) should not cost as an adult or even better free-of-cost since

room, bed, bathroom, daily room service are really high quality

room was a bit on the small side. wifi didn't always work.

room service very basic. did not add coffee or take away dirty cups and glasses

was a lack of communication between the reception staff and the cleaners/room service

the restaurant and bar was closed

good selection and variety of food and a pleasant breakfast room

would have been nice if bar was still open or room service (even limited) was

restaurant not open on weekends (maybe when quiet??) no laundry facilities

the food is really good - both dinner and breakfast is well above average

i was looking forward to ordering room service and couldn t

location, a short walk from the station, friendly staff, a great room and great room

room service was prompt

staff was wonderful and helpful, the sauna and swimming pool were really nice

amazing team, breakfast was out of this world! great spa :-)

the small gym and pool were a bonus to relax in after a day in the city

struggled with the wifi.

limited gym equipment

sitting by the pool was the perfect way to relax and unwind for a few days

expected more from the spa and the pool was a little smaller than expected but it was still nice

the pool is heated and excellent for relaxing in after a hot day in town

the view of the pool was perfect, and i enjoyed a swim most days, the staff were all professional, yet friendly

the hotel is buried in the bustling suburb of le bouscat - bikes, cars, kids going to school - so be prepared