- really cosy and luxurious - but they re nothing compared to the restaurant and terrace/pool area

spa and restaurant on site great coffee a lovely area to sit around the pool

and i would not hesitate to recommend it to anyone looking for a relaxing break (they have a spa too

the hotel is buried in the bustling suburb of le bouscat - bikes, cars, kids going to school - so be prepared

our hosts could not have been more attentive and helpful - offering room service and drinks at the bar

is no self-laundry and microwave oven

husband and i both like to use a gym

the poor wifi connection the poor air conditioning system no hot breakfast on our second day

fantastic neighborhood vibes with a great pizza restaurant next door, attentive staff, great breakfast, free

breakfast is quite expensive, parking also is 20 euros, which adds up.

the hotel has a spa and a pool, which is perfect since it was extremely hot during our stay

beautiful hotel, great bar, great pool, amazing staff.

the spa was excellent. the bar also beautiful

too much trouble whether it be at the reception, the exceptional restaurant/bar or the fantastic spa

well laid out , spa and pool facility . large upscale rooms with very attentive staff.

with my family with two small kids and felt very welcome

our room was a little noisy with the road outside but they paid for all our drinks and room service once we

wifi was not great in our annex room

i didn t like was that the gym was very small and located in an odd place you had to walk through staff

pool and garden are super nice, a really good sport to relax while still being in the center of the

room, the secret room, was on the lower ground floor next to the laundry and staff room

it is more a private restaurant of the hotel where they prepare food in the kitchen

we - including our small dog - thoroughly enjoyed our room, the generous breakfast, the originally furnished

wifi was pretty poor for a 5 star hotel - didn t bother us too much

need to connect to wifi every time

drinks at the bar and breakfast were very expensive

the small gym and pool were a bonus to relax in after a day in the city

the spa are is really nice

the bar was well appointed and comfortable for our nightcaps

we went to a suggested restaurant and bar - both of which were disappointing and old fashioned

breakfast and view at rooftop restaurant were both stunning

our room was large (2 adults and 2 kids)

friendly very helpful staff, compact well fitted out rooms, excellent breakfast

wish the terrace was open all day long. (7th floor). was open just for the breakfast hours.

while the hotel was pet friendly i do think it's a bit ridiculous to be charged a 12 euro per night cleaning

to a beautiful and large park « jardin public » for a pause during the day (perfect for kids) and as well

good wifi

the wifi didn't work.

the wifi was the fastest i have ever encountered

also the wifi was good

bar was not open, room service was available for drinks but no bar area service.

wifi did not work

the bar was not open on sunday, mon, or tuesday

wifi was poor

bad such a classy hotel doesn't have any gym or pool

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

wifi not working

the wifi was not working well

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

also, wifi was rather

is no way this room should have been offered as a guest room, but it should be used as a store or laundry room

comfortable room, good wifi, room had a terrace with nice view

easy check in, tour set-up, breakfast and check out

pet friendly too

additional cost of spa access

the pool has too much chlorine and the laundry service was not available when required.

kitchenette, coffee machine, lounge area with tv

small swimming pool

boutique hotel bordeaux exceeded my expectations especially for the very spacious room and the super outdoor

staff very helpful and wine bar was great

no laundry service at weekend in a 4* hotel!

wifi connexion, and noise from other rooms

expensive laundry.

a bit more fruit at breakfast would ave been nice

ac was strong and consistent, wifi was strong and connected, breakfast was great, staff super friendly and

the charge for the pet is 12 euros

regularly stay at this hotel as the staff are excellent, the hotel is immaculate and the room service menu and

they obviously were out of the laundry, but full of dust, crumbs, hair

staff was very friendly, the breakfast is very rich, you have a lot to choose from

the staff both at the bar and the reception desk is very welcoming

great service from the bar and felt very at home

decent breakfast in the morning

room service available, but i didn't use it

be advised that because it is not a full service hotel there is no bar or restaurant or room service

small room no bar expensive for this room wifi did not work on my ipad

would hsve liked more weights and more variety of equipment in the gym

liked the room service breakfast and also the communal breakfast where the variety of food was excellent

there was a convenient laundry and mini grocery store less than 5minutes away

breakfast spread was superb - loved the brioche in particular

quality breakfast, toiletries & in room supplies (nespresso, nuxe wash, inclusive soft drink mini

breakfast too expensive

unfortunately no connecting rooms in the hotel but we got two rooms next to each other for our kids

cocktail prices at the hotel bar were too high

room service is minimal

great location, friendly staff, very good bar and bar tender

the staff was so nice, breakfast was perfect, and the bar was a nice touch for evening cocktails

rooms are very clean and comfortable with tv and wifi throughout

the staff were friendly and welcoming and helped us when we had a laundry service come pick up our laundry on

and we got an early check in which was great

wifi was non existent for us who use ipads

room was a bit on the small side. wifi didn't always work.

good beds, very good staff service and good internet connection excellent hot chocolate for the kids on

dickheads in best western next door unloading laundry truck at 03:00!!

cocktails were limited and poorly mixed on the roof top bar with limited choice of beers.

room service was limited and quality of food was below average for this type of hotel

service was excellent, great location. good gym

the breakfast buffet was delicious and had beautiful views to the main plaza

day they were changed and unfortunately we were left with one bathrobe only (instead of two) - breakfast is the

the gym facilities were disappointing and seemed a little waste of the space

was a 'kitchenette' for guests use to replenish stocks of coffee, milk cartons etc and it had a ery large

breakfast was really good as was evening meal when taken staff went out of there way to be

breakfast, food, room service, no fridge, no slippers.

the wifi was free and good

gel air conditioning is effective lots of socket points and usb good lighting large smart tv good wifi lots of

there was no wifi

friendly staff, the wifi was good, clean towels daily

the wifi is not that good

also the laundry service is quite expensive: 4 to wash a pair of socks

perfect blend of a small but genuinely beautifully decorated room, and a rooftop bar that welcomes both trendy

the hotel caters well for a wide range of guests: families with kids, young people and single travellers

the roof top bar and the staff were amazing.

pet friendly- yay

machine and complementary caps, large bed, large bathroom, large bathtub ( for 2 people) , free wifi all new ,

the gym is quite basic

knew it would be the case but shame the hotel bar was shut sunday and monday which was when we were

internet was terrible, small gym

good hotel with decent breakfast, quite close to the center. but wifi was problematic.

the facilities of hotel was without wasserette (only laundry service e

close to a laundry and short walk to catch the tram

laundry service although expensive

location, great gym and restaurant wasn t too bad for a hotel

hotel has a really good restaurant with tapas style food (and kids menu) and a bar

no laundry facilities

it was short 6 minute walk to nearby laundry mat

reception staff, but i heard the staff tell some people who wanted to eat at 10 20 pm that the kitchen was closed

the bar closed early. we came back after 11 and the bar was closed.

comfortable rooms; excellent breakfast; very friendly and helpful staff; left luggage facility on our day of

great restaurant on site but was very busy at breakfast time

a bar & restaurant if needed

the bar had a limited choice, but there was always something to drink

the staff, the room, the breakfast

is included in the price of the room and is more than adequate great value with good wifi and cheap secure

this may have been because the hospitality staff was shuttling dirty laundry and trash around

only negatives, which are very minor, are the towels regularly run out at the pool and if you could sit outside

gym & pool have a lovely view

the room service food was not great. the scrambled egg for breakfast was cold and watery.

overall i wouldnt recommend it for families with kids

for example, laundry bag is a paper bag, no toiletries in the bathroom

kids liked the pool, rooms were great, and they sorted out 2 interconnecting rooms for us, which

great to have a rooftop pool for the kids

thought the drinks from the bar were a bit expensive

gym is tiny and machine was broken

no laundry room

the pet chicken outside ( but i did think it must of been lonely as i only saw one by itself ,,, get it

wifi was not good.

little hotel with a very decent little bar and sitting area

ideal for 1 night stop over with kids

a pool, table football, xbox with k'nex games, petanque

so i went to bed without dinner since room service wasn't available neither

facilities room bar room beds hotel location safety

water bar to fill our water bottles with cold flat or sparkling water

we had dogs with us in the car so the secure parking was excellent for them as were the walks by the lake

is pet friendly hotel

was exquisite, bed 5 star, the ambiance in the receptions was seriously welcoming, the on site parking was

ud83dude33advertised a bar but no bar but think there was a limited selection of drinks available at reception

staff went above and beyond, from an early check in to complimentary wine when we returned in the evening

also, you can only get served beer and/or coffee at the bar between 16:00 and 22:00

no laundry - although listed on the website as a service offered

have been more snacks available at the pool

the swimming pool was really nice, kids loved it. the rooms are nice and clean.

swimming pool & bar area excellent & we had a wonderful meal in the evening at the restaurant

huge bonus was the swimming pool and outdoor area with bar and food service on the very hot days

thing that let the hotel down, pleasant staff but no compendium, no local information in rooms, laundry service

out of service elevator and mix up with getting laundry done.

after a hot day exploring, the rooftop bar was the perfect place to unwind so chilled and relaxing with great

we originally booked because it had a garden, a spa and was central

the hotel is actually pet-friendly (even their website might be confusing about it)

restaurant not open on weekends (maybe when quiet??) no laundry facilities

great location, fantastic service, excellent wifi, super rooms, wonderful breakfast

the breakfast was plentiful and had many choices

location, a short walk from the station, friendly staff, a great room and great room

great place for families, by the way, and yet lovely for us without kids because the soundproofing is superb

was a lack of communication between the reception staff and the cleaners/room service

the breakfast is super good

room service very basic. did not add coffee or take away dirty cups and glasses

rooms were great, breakfast was fantastic, staff were helpful, knew the area, this was our first time staying

good selection and variety of food and a pleasant breakfast room

free parking, close to airport, pool and lovely staff. really excellent value for money

there is a restaurant on site and plenty of parking.

great for the airport and lots of parking

nice bar area

as we only stayed one night, we could not use swimming pool and spa, but we would love to come back and stay

he helped us negotiate the laundry app with great patience

was laundry that free to guests

only one dryer in the laundry room; and was not drying well

new, comfortable, free laundry room

free self laundry

it's a 25-minute journey and you don't have to worry about car parking

clean, welcoming, good stop after leaving caen. good breakfast and a nice spa to rejuvenate.

very good parking

spacious room and spa facilities, i would like to stay again

purposely come to this more expensive place cause i wanted sit in a spa pool, even tho there was only 2 rooms