the staff is very friendly and helpful. the location is super and the swimming pool is clean.

superb breakfast friendly staff outstanding cleaning good parking facilites

car parking is available for airport parking

efficient, clean rooms, secure parking, tesla supercharger stations on the parking lot

was great, staff were exceptionally friendly, breakfast was lovely and the gardens we lovely

also indoor pool is not for kids younger than

kitchenette was missing the essential item . a bottle opener !!

wifi was out. portable hotspot only.

loved the apartment with kitchen totally unexpected

especially because of wifi and spa and the spa was shut and the wifi was only available in public area due to

the staff were very helpful from check-in to breakfast to the shuttle to the airport

great host. nice hotel. comfortable room. very good breakfast. excellent shuttle to airport.

breakfast and tea available at any time ! shuttle bus

wifi was really bad. no reception in the room. bad connection in the common areas of the hotel.

the staffs were very friendly. hotel was clean, nice and quiet. the breakfast was great.

wifi worked perfectly, also

parking lot available free of charge

no kettle for drinks in room, wifi not working in our floor,level 1

we thought the prices of bar drinks were expensive, would not use again.

wifi useless in the evenings when everyone was online

500 m of bordeaux airport, secure free parking, good food, do not have to go in bordeaux itself if you travelling

the fact that we lost wifi the weekend. no one to blame. this kinda thing happens.

was extremely comfortable, evening buffett was superb, room service not the best

to pay extra fee for early check in

convenient for the airport, free parking, early check in. efficient check in process.

wifi hs

this was very disappointing for the kids after a very long drive from england

free parking, close to airport, pool and lovely staff. really excellent value for money

has free parking and right by tram stop, ideal for our needs, allow 30 mins to centre on tram

restaurant only opening at 19h30 not ideal with young kids quite expensive for what it is unless you use the

of choice for breakfast

free shuttle bus to the airport

excellent shuttle service

my husband was thrilled to find a gymn there too

nice restaurant with good food, proximity to airport, easy parking

good selection at breakfast

hotel room is very spacious, modern, clean, parking & friendly staff

was cold and gym was boiling

i did not have breakfast and the location is great when using the airport.

that food was only available by room service on sundays

good parking

wifi was a paid option

the parking just in front is very convenient

no smoked salmon for breakfast

on a weekend the resturant and bar are closed. we did know this, but it spoilt our stay

beautiful furnishings and lovely staff. swimming pool great

sitting by the pool was the perfect way to relax and unwind for a few days

the pool is heated and excellent for relaxing in after a hot day in town

sat by the pool and had a beverage

spa and restaurant on site great coffee a lovely area to sit around the pool

plenty of choice at breakfast (we chose room only as we wanted to lie on (we just had breakfast there on our

set out, bar and restaurant area beautiful, staff 100 percent helpful.

restaurant and bar on-site

breakfast was very good. the different types of bread were very tasty

the staff and breakfast were outstanding.

they obviously were out of the laundry, but full of dust, crumbs, hair

the staff both at the bar and the reception desk is very welcoming

service was the best. from check in, to the bar service, to very early check out.

helpful staff, very clean and comfortable rooms, on site parking and excellent breakfast

decent breakfast and helpful staff

expensive laundry.

they accept pets

both the dinner and breakfast were delicious and the wine they recommended was great

new room did not have wifi

we were able to get room service also

there was a convenient laundry and mini grocery store less than 5minutes away

great breakfast and nice little gym. great opening hours.

great location and breakfast!

the wifi was ultra fast worked throughout the hotel free of charge

breakfast spread was superb - loved the brioche in particular

bar and restaurant offer good range and great service

we had two interconnecting family rooms - the kids especially were impressed with the added extras like the

milk accessories being in the kitchenette area as when you run out of milk

we were able to check into our room early and our bags were stored with an option for late check out

the shared kitchen provides a range of amenities including drinks, snacks, and water refills

laundry service although expensive

close to a laundry and short walk to catch the tram

the facilities of hotel was without wasserette (only laundry service e

good wifi and device charging services

the stuff was excellent. the breakfast was pretty nice and tasty. the location is great.

room was very close to the pool / route to exit, so noise levels in the morning were a bit of a wake up call

spa was a real treat as was the heated pool in the garden

boutique hotel with a swimming pool, spa and very well appointed rooms

food was amazing but we would have liked to see a few more things on the room service menu- possibly a few

pool compromised, suite space marginal, view outside below expectations, gym rather unacceptable

room, the secret room, was on the lower ground floor next to the laundry and staff room

breakfast will need a full review to itself to do it full service

breakfast experience i've ever had

i advised our server that i do not eat meat and asked her to check with the kitchen as to whether the chorizo

breakfast intimate and friendly

it was short 6 minute walk to nearby laundry mat

no laundry facilities

the bar closed early. we came back after 11 and the bar was closed.

great air conditioning and wifi, comfortable beds and friendly staff

great breakfast buffet that the kids loved

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

the wifi was not working well

wifi is good

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

also, wifi was rather

the pool has too much chlorine and the laundry service was not available when required.

wifi wasn t the best, but not the worst either

we are a family of 4 (2 adults,2 kids) and we had booked an apartment accordingly

boutique hotel bordeaux exceeded my expectations especially for the very spacious room and the super outdoor

treatment rooms are in its sister hotel 10 mi s walk away and the pool is not suitable for little kids

to a beautiful and large park jardin public for a pause during the day (perfect for kids) and as well

good wifi

to a beautiful and large park « jardin public » for a pause during the day (perfect for kids) and as well

also the wifi was good

the wifi didn't work.

great location, friendly staff, very good bar and bar tender

the staff was so nice, breakfast was perfect, and the bar was a nice touch for evening cocktails

building very clean reception staff fantastic, friendly theo in the bar made some fantastic cocktails breakfast

room service is minimal

cocktail prices at the hotel bar were too high

also the laundry service is quite expensive: 4 to wash a pair of socks

perfect blend of a small but genuinely beautifully decorated room, and a rooftop bar that welcomes both trendy

roof top bar is an added bonus.

location and rooftop bar are fantastic

easy access to wifi

is no way this room should have been offered as a guest room, but it should be used as a store or laundry room

excellent cheese plate on the room service menu

perfect spa time and stay! the room is wonderful and well equipped! breakfast is great!

one evening wanted room service however called twice reception and nobody answered

spa was a big bonus

some machines in the gym weren t working hair dryer not great

my wifi didn t work

would hsve liked more weights and more variety of equipment in the gym

room service available, but i didn't use it

we booked this property because of the gym but it was a very small gym, no weights.

there was no wifi

good location, friendly stuff, wifi is fast

friendly staff, the wifi was good, clean towels daily

the wifi was free and good

the wifi is not that good

dickheads in best western next door unloading laundry truck at 03:00!!

the breakfast buffet was delicious and had beautiful views to the main plaza

we visited in march so the roof top bar/terrace was closed but the pool area inside was lovely

room dark. roof top bar and spa needs attention.

the spa was wonderful and the therapists there were downright the friendliest and caring i ve ever

no laundry service at weekend in a 4* hotel!

wifi connexion, and noise from other rooms

wish you could have swim in the pool

we went to a suggested restaurant and bar - both of which were disappointing and old fashioned

we had booked a cozy mansard room, but we were upgraded to a lovely spacious comfortable room

the small gym and pool were a bonus to relax in after a day in the city

pool was lovely and rooms are very large, location is good

the staff were friendly and welcoming and helped us when we had a laundry service come pick up our laundry on

wifi was a disaster

slow wifi

good wifi

room, bed, bathroom, daily room service are really high quality

cofortable room - pet friendly

easy parking, beneath the hotel. welcoming to pet dog.

the rooftop restaurant and bar was wonderful and a welcoming place to relax after a day of sightseeing

of facilities and the awful decor no bar no restaurant no room service i understand they needed to decorate but

gym was being refurbished as was the restaurant and bar at the top, so didn't get to use them which

is no self-laundry and microwave oven

i didn't have breakfast at the hotel as i was unimpressed by the selection offered for the price

the breakfast service staff was so friendly and personable

the bar area was pleasant to sit in

there was no information book or room service menu, only a qr code on the desk

everything was great - staff, room, spa and restaurant

excellent room quality, staff, gym, pool, sauna and steam room

decor (philippe starck), lovely rooms, relaxing pool/spa area, lively restaurant with the bar as part of it

fabulous decor (philippe starck), lovely rooms, relaxing pool/spa area, lively restaurant with the bar as part

nice decor, comfortable bed and nice team. appreciated gym and spa area. good value for money.

thing that let the hotel down, pleasant staff but no compendium, no local information in rooms, laundry service

out of service elevator and mix up with getting laundry done.

in the spa and bar were fantastic but staff at reception were rude

also the gym is a bit of a letdown

the bar staff were absolutely fabulous, and were happy to describe the scrumptious concoctions they

january the restaurant was not open in the evening and the bar hours at the cameleon next door were limited

good wifi

far from downtown. limited hours of on site bar and restaurant.

wifi did not work

speed of wifi is not so bad

restaurant not open on weekends (maybe when quiet??) no laundry facilities

breakfast woth goodies into the garden, the room was very clean and enough space

breakfast was fanstastic, a really good buffet and delicious

all rooms i have had came with stocked mini bar at very reasonable pricing and all amenities you would expect

location, a short walk from the station, friendly staff, a great room and great room