wifi was a great stable connection

free coffee. free breakfast

parking beside the window

nice bilingual staffs, daily cleaning, fridge on your request($10 one tie price), so much parking spot available

the complimentary breakfast was good

laundry facilities, vending machines had debit, pets allowed & air conditioning worked well!

pet friendly & laundry facilities were great!

pool with the water slide was perfect for the kids to unwind and tire out before bed

the gym could be cleaned

breakfast is not bad

i was able to drop a load of laundry off at the the guest laundry, and go for a swim in the pool while my

room service , the place looked old , the room smelled like close in

very strong smell of disinfectant, wifi is very weak.

the pool area, spa staff was friendly bed is comfy.

3 kids, myself and husband were all very comfortable with a double queen room

the location is great with easy access to highway, walmart, boston pizza, sqa and free parking

lots of breakfast options compared to other hotels. also gym hours were 24/7

very comfortable, the beds super comfortable, breakfast so good and a good gym

when we got to the room, the wifi code did not work and we had to call the front desk to help with that which

the attention given to the pet area and cleanliness was great

i really appreciated that there were laundry facilities on the premise

elevators; stairwells that didn t open to the ground floor; laundry bins consistently in the hallways; see

rooms, clean, newest, adjacent to a kids playground and a boston pizza, great pool with waterslide

loved the bath and loved the fireplace

kids loved the pool and wi-fi

we travel with kids so it helps to have more choices than just toast

we awake at 10:30 when breakfast is over ,

breakfast was adequate, no lift have to carry your bags upstairs not good for elderly folk

i liked how close it was to the airport, free wifi.

free breakfast, cable tv

does not offer self laundry service

more parking would be helpful since we took the last spot when we arrived later in the evening.

parking was close and secure, though access to the parking lot was difficult during rush hour if

parking is kinda fishy, because there is some construction nearby.

wifi is veryvery slow... terrable...

laundry facilities

make is to add a robe hook on back of the bathroom door, and add another washer and dryer to the laundry room

hotel, staff very friendly parking excellent right outside door to room, good laundry facilities, buffet

had laundry facilities which was fab for us

laundry

laundry

the wifi

- no daily room service / cleaning - no safe box in room - no kettle / coffee machine in room

outside the old quebec was still perfect as was near grocery store and a gas station and free parking

gym machine not working

the candy bar at the kids area

the bath was cool. the little intentions. the coffe, the, full mini bar etc.

pet friendly

bar with very interesting wine menu

didn t realize there was a daily parking fee or pet fee.

only one thing i didn't like is that there is no laundry room

pool needed cleaning full of bugs

we really enjoyed their pool after a long drive.the hot tub was nice and the room was clean

was exceptionally clean and very large with two queen beds, lots of space, convenient parking right outside it

pool closed at 9pm

the swimming was too small, only for kids, that is what needs to improve

where covid is now - i think it is rather ridiculous that the bar & restaurant is still

the gym had some good equipments

first, the wifi kept disconnecting from time to time and got quite consistent throughout my stay

wifi was great the beds were comfortable but needed to be bigger for 2 people

com it states there is an extra fee of $20 for having a pet

room spaciousness, cedrique at concierge was extremely helpful pool was refreshing, hot tub

no wifi and the clean towels smell bad, smokie

could use a few more gluten free options at breakfast.

located just off the highway good parking

get what you need in the reception, there is no toiletries, the room they gave us is close to the laundry room

another thing that surprised us, a bit critically, was a lack of laundry room

then, she took me downstairs (in their laundry room) to give me the pillows

laundry

we opted for muffins for the kids

also the laundry facility had older machines and was tucked away in the basement it didn't feel safe

kids loved all the attractions

the room were good as well, the internet was great, the parking was

free parking

spa was closed,

is a no passcode wifi offered by hotel, but the signal cannot cover our room

2 ev charging stations on site

free parking and short beautiful drive to old quebec

adequate parking for persons with disability

we paid for a pet fee but there was no dog dish etc which the hotel stated there would be.

no guest laundry, restaurant closed on the day we arrived.

the facility didn't have any laundry service

beds were too soft, construction and road work, no laundry facilities and no breakfast included.

the hotel offers a laundry service, which was very useful towards the end of a stay

it was nice to lounge in the pool at the end of the day

walking around to use the laundry facilities was not great

includes parking and wifi

would of like a heated pool

parking excellent

we loved having the kitchenette and our room was right off the pool

didn t like the elevators were , room service in terms of cleaning was not provided, laundry area smelled

no room cleaning, hallways are full of leftovers empty trays, dirty towels and laundry

very noisy all night there was a rolling cart going above the room (i m thinking there is the laundry room

the laundry room only had 1 washer and 2 dryers but only one would turn on- that was frustrating

did a massage and the room is in the basement next to the laundry

the hotel has a new laundry room

breakfast was good and kids under 12 eat free.

would be appreciated, such as croissants, fruits, the water in the swimming pool was too cold for kids etc

the pool very small, should have door to outdoors with chairs.

restaurant in hotel had a free kids meal per adult and one small beer

there was a fridge in the hallway to the breakfast area and cleaning carts or laundry haulers in multiple places

the first-floor room was located right next to the laundry supply storage, and the strong smell of cleaning

also, there was no wifi connection on tv

is good and well staffed - you can find everything you need, outdoor swimming pool is pretty good (towels are

the pool has warm water so that my kids were able to have a great time in the pool and was very clean

we used the laundry and had to clean the machines out beforehand

with 3 beds (up to 6 people in the room) - outdated, decor, hallways, carpets - p1 : all dirty laundry bins

mall was right across and pool in the building and also the laundry facilities

the laundry room did not offer single-serve laundry soap

great swimming pool

we were travelling with a pet, and the dog bed and food dishes that were in the room upon arrival were a lovely

love that they are pet friendly, they had cookies, bowls and a dog bed ready when we came to the room

free parking (though usually almost full). helpful desk personnel.

i wish the hotel had an elevator in the parking lot

the hotel gym is well equipped and always empty

parking is a bit cramped and it gets noisy at night

have breakfast but i did have supper the night before at boston pizza and i went right from the pool with a wet

noise outside the window (sounded like a bar crowd) late into the late

the price, the spa (pool / hot tub / sauna area)

bathroom was a little small, and i wish the spa opened up a little earlier.

the pool is in need of repair. but very glad you had one

we enjoyed the pet friendly suite, so did our two cats!

breakfast was awesome, free parking, the gym and overall the hotel was great.

was very friendly and accommodating to us and spoke english to us without hesitation-breakfast had a nice

kids had tough time sleeping

staff was very friendly and mostly helpful king bed and view to river and forest ideal lobby and bar area very

unique atmosphere. our kids loved it, especially the spa facilities and the museum.

what seemed like a jacuzzi on pictures turned out to be some kind of kids pool

gorgeous location. lots of parking. really lovely room.

the parking is free and the location is only about 10 km outside of quebec city

laundry facilities!

laundry room was decisive choosing it and worked well (3 dollar per washing or dryer)

room was above the laundry room and we seem to hear allot of machines

check in and check out, good location, great value for money, loved that the property had a paid laundry

selfservice laundry was extremely good and quick

laundry needs to be reserved there is only one washer one dryer

the laundry (if needed) is very expensive

the laundry dryer is very old, the filter screen is worn out

no kitchenette

there was no room service or restaurant

additional bonus the laundry was free of charge and the laundry detergent was provided as well

the laundry room is free, you don't need pay extra money for washing and drying clothes

a+, we especially loved the coffee and juice bar and laundry, breakfast was great, staff so friendly and helpful

is free laundry services, which is amazing for a family of 5

open juice and coffee/tea bar, as well as free laundry on site, splash pad, and staff was always very friendly

hotel, well organised with good facilities - restaurant, gym, pool and laundry - and helpful

very bad room service

clean and new hotel with a nice location. free parking.

room service required to be quick.

we were able to enjoy the pool every day as we booked ahead

laundry facilities immediately opposite

wifi password wrong so unable to check mail when returning to room in evening

good wifi and very friendly staff (available physically until 20)

what i didn't know was that i needed to walk into the cafe (restauarant) and approach the bar to request check

wifi was weeak

lots of onsite facilities, including a laundry room and gym and restaurant

the laundry facility is very convenient

the provide laundry

no wifi

room was very spacious and the kitchen area was well separated

laundry was an issue

there is no laundry room , room is very small

laundry is overpriced. breakfast very heavy, the room not spacious.

staff we very friendly and dealt with all our enquiries such as laundry service, getting coins for the vending

close to sight seeing attractions, laundry very close by. staff very accommodating.

would be nice if they had laundry facilities on-site

location was excellent and it had a nice view. gym was really nice as well.

good for kids

we did not use the restaurant or gym/pool facilities, so can't

the bar serving paid breakfast was below expectations compared to the hotel

no laundry bags in room and very limited or slow wife.

no laundry facilities

wifi is really non-existent..

the hotel has a lovely revolving rooftop restaurant and bar that offers a spectacular view

wifi was a little slow

so you are staying in an old historic building with no amenities but wifi and a vending machine

dirty floors, broken coffee machine took my money, spotty wifi

the wifi did not work at all

hotel was nice, beautiful room, good location near a lot of sights, tub was nice and fireplace was a good touch

the wifi did not work very well, the air conditioning couldn't be turn off...

our greetings upon arrival, shuttle service to centerville quebec, spa facility, massage service, our room and

breakfast a1 have plenty of choice for vegan gluten-free etc

clean and comfortable, free parking, 15 min from downtown

also we had room 415 over looking the golf course but the in room chairs are so low all you could see is the

there was no real living space in the room with the gym

no bag for laundry/dry cleaning

laundry facilities on site or a coin laundromat near by

also no laundry room and no little convenience store

of surfaces that we see at first glance were clean, but when my kids dropped a toy and it rolled under the bed

may add a hot tub in the future. washroom by the swimming pool is closed

also there was a great deal of confusion regarding laundry service

hotel did not offer a lot of information in the rooms about room service, spa, laundry, events, eating, etc

hotel with plenty of facilities, swimming pool, sauna, spa and gym

wifi was as powerful as promised, and so was the shower

rooms are little small if you have small family with kids.

top laundry service-helpful staff

great location, very good gym, excellent view, nice heated swimming pool.

not enough purple. we like purple. room service would be nice.

we couldn t eat at the restaurant because it was fully packed every night and no room service.

felt the bathroom soap was being rationed, only one small bar for the sink and the shower which was not replaced

laundry facilities were poor

we only discovered the hotel has a laundry as we left through the underground car park

great restaurant in hotel and a place to do laundry

skills were beginner level, great restaurant in the hotel, a convenience store and use of laundry facilities

laundry room was kind of isolated, down in the car park which put me off using it but two of our

door didn't close completely - terrible water pressure - bad air quality/hot - very loud - kids screaming in

bar downstairs was closed

no room service

stay, very helpful staff - especially the bar and concierge staff made sure i had a stress free stay

had firm request that our room should be made daily as we had younger kids

was no laundry service

i prefer a place with laundry possibilities - there is though a good steamer in the room and a laundromat nearby

we enjoyed the terrace fireplace one night and everything was super clean

the gym was well equipped

excellent location. quiet rooms. valet was good and handled ev charging well.

rooms have good wifi and cable tv

the fireplace was a perfect addition

would not suggest it for kids is a traditional small boutique hotel but a perfect location

loved the fireplace

comfortable beds, nice people, excellent coffee, breakfast available was pretty good, onsite bar convenient

full kitchen, exposed brick, comfy robes, and very pleasant remote staff who helped us with check-in

free wifi works good but is on the slow end

the coffee/espresso bar was very convenient and appreciated

could have been my phone acting up, seemed the wifi kept kicking me off, overall it was not a huge

spacious rooms, friendly staff, pet friendly

laundry area, the washing machine is not good to use it takes 2hrs to dry my clothes

you are offering laundry facilities you have to ensure that the appliances are properly working

laundry machines that are free to use

location, shared kitchen, terrace, and laundry. loved how efficient the room was arranged

the laundry was easy and free

laundry a short walk to rue st ursule

there was a laundry

the pool, sauna, cold soak, locker room and gym area were truly exceptional, the best i have ever experienced

restaurant was wonderful, as was the room service

was okay but a bit small for winter while all kids wants to go all day round

the wifi connection isn t very good in the room.

i had an excellent massage in the spa section

breakfast was meh, would have loved other options

sense of quiet about the place, so if you want more activity and a bar and nightlife, a pool and gym, and

breakfast, parking, ev charging all included. great location without hills to climb.

breakfast was delicious

had awesome breakfast every morning

very cramped impractical kitchen/coffee area

the host, the breakfast, the bed, the large downstairs room, the outdoor space, coffee anytime!

breakfast was fresh and delicious

room was next to laundry room so was very noisy sometimes to 10 or 11 at night

room we were assigned was in the basement, next to the laundry room, which was loud as well as the maids who

room beside us was were they did the laundry and where all cleaning supply s were and there was a lot of noise

in my case i heard the noise from the laundry very early in the morning

wifi got worse the more people there were in the hotel, but who wants to stay in long enough either

we sent out laundry with good results

fantastic about this place, staff are outstanding, room is on the smallish side but acceptable, wifi great, the

beautiful relaxing room, gym, movies and popcorn for your room

we got a room upgrade, early check in

some feedback that the gym could use a few things-water, towels and something to clean the mats

50 dry laundry machine in the basement

the barr was also great, and the self-service laundry facilities were a real bonus for us

location, the room, the hotel style, the cocktail bar, laundry room

the hotel has laundry machines for guests to use, which is a nice feature

no restaurant and laundry service in the facility.

it would have been helpful to have a printout upon arrival regarding laundry facilities, pharmacies etc

wifi can't connect after midnight

guest with kids running in hallway late at night only in the last 2 nights of 5 night stay.

wifi worked very well

little small room for family with 2 kids. but for 1 or 2 night was oki.

because of my work, i also remote worked and i had no issue with wifi

it was not only our room that was not clean, i used the gym multiple of times and that was not cleaned either

gym wasn t open yet

the wifi connection was very poor, almost did not work from my room in the third floor

wifi was perfect

small offered everything i needed - breakfast was provided in my room each day, housekeeping, laundry service

helpful trying to do their best to overcome several issues that occurred - comfortable bed - nice laundry service

impressive quick and cheap laundry service

helped us with all of our needs from booking special tours to arranging booking for a fabulous spa in town and

the wifi was pretty weak

wifi is almost useless and is available only for one user (while my wife's phone was connected, i

room was very nice despite the info about a bar being below and noisy - it was

it is super close to the train station and the bar below the hotel was great to have a low key night (beer and

the wifi worked fine, room had tv, coffee machine, and daily room service

a big deal but we tried the bar at the hotel late evening and the waitress didn't seem to be happy

the soap bar was the smallest sliver we had ever seen.

hope breakfast and room service was available

places and train or coach station good size room and quiet despite presence of a bristo bar nearby breakfast

no daily room service

the bed and pillows were very comfortable, free wifi