exceptionally friendly staff; was grateful for the laundry facility; loved the gym.

suite and the jacuzzi tub and fireplace made it extra special

there is no room service but there is a starbucks in the lobby that serves full breakfasts and the usual snacks

room was huge, beds comfortable, wifi excellent, staff friendly

the wifi was slow

the laundry was a little expensive since another hotel we have stayed at on the same street recently

no laundry in the suite and break was not to standard

i liked laundry facilities available at

laundry! good breakfast

there was a bag of dirty laundry in front of the room opposite to mine, this bag was there from the day i

the laundry facility is an added bonus

very clean and warm pool...breakfast offerings were beyond expectations.

lots of kids playing in the hall with no supervision.

great gym

breakfast was good. location great for going to market. easy to get to, lots of free parking!

swimming pool looked attractive; good gym set-up; laundry room well-equipped

the laundry facilities were excellent new machines that worked well

also leaking water from seems to be laundry area notice bricks and wall starting to decay

the guest laundry (coin laundromat) is particularly helpful

been cleaned no towels had to return twice to front desk to get proper towels, no garbage bags or laundry bags

maybe they were in the middle of doing laundry

location,laundry facilities on site

the in-house laundry is so convenient, the staff was friendly and helpful

free laundry

can just unpack when i get home without having to do laundry

laundry bag in the room, no shower cap or small amenities, the curtains were dirty, it was very

the wifi was excellent

room clean amazing wifi

location but need room service

my kids loved the place

great on site gym

i've stayed recently at another hotel, in kitchener,

all the bowling , table tennis , mini golf are paid

arcades and golf and table tennis and bowling should be free and should be scheduled for each room that booked

i think he should have written down our order as things may have been lost between table and kitchen

not sound proof enough, too close to laundry room

our only complaint was we could hear someone doing their laundry quite late at night.

facilities were closed for corona virus (but was not made aware until after i paid for the room), laundry was

convenient location, friendly staff, simple but good breakfast laundry facilities are available

no info in the room posted about the wifi

i had a hiccup with the laundry but it was resolved by front staff quickly

only 1 working elevator sometimes waited 20 minutes for it to come only to find it full of dirty laundry

i can hear some kids noise from other room

room service and provision of a chair in the room in addition to desk chair

the pool temperature was nice and warm and the shampoo and body lotion and wash were amazing

had laundry facilities on site

once we got our keys we went to our room on the 4th floor, there were bags of garbage and laundry all down the

location is good and availability of laundry

front desk staff was friendly and helpful. laundry facilities were good.

thy have. pool and starbucks in the lobby and thy have a restaurant

fridge. access to laundry if needed.

in, the room was comfy, and the bathroom was spacious, and i discovered that there is a guest laundry on the

laundry machines didn't work properly

the room was well-equipped (fridge, microwave, flat screen tv - on site guest laundry)

there was a half hour wait for the laundry

we were able to wash some of our dirty laundry at a reasonable price

not access to wifi, online check in did not work and no one answered the phone when i called

no wifi

the way how to log into free wifi.

front desk was horrible wifi was non existent

wifi did not work.

we had access to the pool which was unexpected due to covid restrictions

hot tub, wifi, gym, location, separate area set up with microwave, coffeemaker like a little kitchen cubby

i would not have stayed here if i knew they didn't have the kitchen open

staff friendly breakfast and available dinner, bar pool and gym location

bathroom in the room and the dirty guest laundry

had laundry facilities

bathroom really small, and only one dryer in guest laundry

the room was clean and nice, free parking on site, breakfast is included

it all t was a exceptional stay and the children loved your pool

it was very clean as were laundry facilities

clean laundry room

the room is very noisy, sounds like laundry machines are running next door.

dirty drawers, floors were dirty, laundry bags looked like they were previously used.

to the front desk why we re declining the housekeeping due to having an emotional support pet dog in the hotel

beds were comfortable, having laundry facilities available meant i didn't have to take dirty clothes home, and

the laundry on site

an opportunity to do your laundry

had laundry coin operated

at least wash the bed linens with laundry soap

breakfast provided is average. we have to pay for the laundry. laundry should have been free.

loved grab-and-go breakfast and

the take away breakfast was basic ( apple, juice box, granola bar , yogurt)

sit down breakfast!! miss that!!

the parking lots. the road surface is quite rough, and there are no clear division lines.

unfortunately no laundry

carpet outside of laundry room is always soaked

no guest laundry facilities

room was so dirty and smelt so bad, only one person could connect to the wifi at a time, didn t have proper

comfort washroom was in room breakfast was wonderful i hope to come again to your location loved the stay it

the swimming pool could have been warmer!

plenty of parking spots

pool and pool area wasn't very clean.

full sized fridge and kitchen were nice

surprised to have a little kitchen and sitting area very spacious

a swimming pool?

if the hotel had a swimming pool we would give 5 stars.

wifi only worked for the first day :(

the location of the hotel was very convenient and the lit up parking lot and hotel locked doors at night felt

the free breakfast was great. the staff were very friendly. great place to stay at