a pool would ve been a bonus

later breakfast time, 11am?

the location of the hotel was very convenient and the lit up parking lot and hotel locked doors at night felt

parking lot was partially gravel so a little rough and main entrance driveway is between a gas

the breakfast was great..especially those cinnamon buns.

it was not make up but moisturizer that is tinted and i explained that it washes off in the laundry

the pool was a great and it had a nice jacuzzi

the room is nice, loved the pool and hot tub

but it should have a park for kids or any outdoor sitting area

deep snow in parking lot on arrival

they also did not follow the requests i had made about not being placed close to laundry due to my having copd

nice staff ! was nice had gym laundry and breakfast!

we stayed in room 132 which was on the first floor right by an exit and directly across from the laundry

laundry wasn't available with the accommodation, it needed some arranges

location close to family, updated main lobby and dining, available gym and laundry

wanted to do some laundry and they had no change at the front desk which was very irritating

hot tub and pool facilities were immaculate

it had a pool that was never crowded

breakfast was awesome

the kids were quite loud running down the halls

the laundry room was clean and functioned very well

wifi, single ply tp, terrible strong perfume smell in the room, police out front on two of three

free parking available on site

my devices couldn't get on the internet using the wifi, but that could also be their peculiarity, not the hotel

the parking was extremely convenient, the staff were very happy, friendly and helpful, and the room,

bar mason food was great

there wasn t even a swimming pool, and the gym was closed

t tell if it was a cafeteria (ie self serve, stand at the counter & order) style cafe or a bar or a sit-down

no gym, nothing availed to relax

nothing bad, i mean kids where running as screaming in hallways but other then that was good.

room was very comfortable and clean, amenity in room and bathroom was good, kitchen was good, laundry and dryer

free laundry

can just unpack when i get home without having to do laundry

free laundry on site was wonderful

great location. clean. good facilities. pool, gym laundry room.

also leaking water from seems to be laundry area notice bricks and wall starting to decay

swimming pool looked attractive; good gym set-up; laundry room well-equipped

location, helpful staff, good breakfast, big room, many pillows, laundry, great restaurant next door, huge farm

been cleaned no towels had to return twice to front desk to get proper towels, no garbage bags or laundry bags

the guest laundry (coin laundromat) is particularly helpful

the laundry facility is an added bonus

out on the breakfast

clean, big room, good bfast , we got early check in

the gym has very high-end equipment, including the earliest functional trainer i've used in a gym

also, the hotel common area includes a bar for day / evening relaxation

facilities in room, gym and pool as well as laundry coin are available

many choices of food:) room- clean and comfortable facility- laundry, gym, swimming pool- clean and well

the laundry was a little expensive since another hotel we have stayed at on the same street recently

no laundry in the suite and break was not to standard

there was a bag of dirty laundry in front of the room opposite to mine, this bag was there from the day i

exceptionally friendly staff; was grateful for the laundry facility; loved the gym.

of parking, easy to get food delivered to

the day front staff was fantastic, room was, wifi was excellent, bed was comfortable,

quiet rooms. very clean. comfortable beds. very friendly staff. free breakfast.

bar open, breakfast was not buffet

well renovated, comfy beds and has a laundry that we can use for 2

the parking lot was empty and clearly there were not many people staying there at the time and as such

good location, good parking & nice staff

modern. the waterslide was nice for the kids in the pool.

breakfast was really good, a lot of options

the laundry facilities were convenient, and while the pool was lovely, the water was a bit cool for my

location, pet friendly, friendly staff, laundry facilities and breakfasts all make this a very good

ultra modern room. very clean, great staff and facilities. even free to use the laundry.

variety of quality specialty cable networks, free laundry services, pristine sweet smelling indoor and outdoor

well equipped, food was good staff very friendly and helpful, and the fact that the use of the laundry facilities

laundry bag in the room, no shower cap or small amenities, the curtains were dirty, it was very

including 2 bonus glasses of champagne after our out of this world dinner at twh social bar i bistro

would have liked to have breakfast room service but it didn’t start until 9:00 am

very friendly staff and beautiful rooms and good breakfast

renovated hotel in downtown kitchener

crown plaza has a proper restaurant/ bar, and the breakfast buffet was huge and of great quality

the staff were outstanding and the breakfast was to die for.

the shower no breakfast wifi very slow tv cable not good carpet needs cleaning/shampooing

the pool is good, but they have taken out the spa (covered over with cement) and the sauna did not seem to work

wished the bowling alley and mini golf were actually functional

our only complaint was we could hear someone doing their laundry quite late at night.

convenient location, friendly staff, simple but good breakfast laundry facilities are available

not sound proof enough, too close to laundry room

facilities were closed for corona virus (but was not made aware until after i paid for the room), laundry was

breakfast should include a cup of tea or coffee with it

i had a hiccup with the laundry but it was resolved by front staff quickly

only 1 working elevator sometimes waited 20 minutes for it to come only to find it full of dirty laundry

breakfast was rather basic and plain.

it was hel bad experience with 2 kids

wifi was good

had laundry facilities on site

front desk staff was friendly and helpful. laundry facilities were good.

once we got our keys we went to our room on the 4th floor, there were bags of garbage and laundry all down the

location is good and availability of laundry

the parking lot was a bit messy

pool and pool area wasn't very clean.

loved having our own kitchen facilities. makes life so much easier.

pool right across hall from first floor rooms, gets loud.

the swimming pool could have been warmer!

beautiful suite with fireplace and lots of room

no guest laundry facilities

carpet outside of laundry room is always soaked

unfortunately no laundry

staff, very clean, comfortable bed, close to everything and breakfast was very

as it is a pet friendly building, we assumed the room may have been designated for pets

was having sex in the spa pool when we came in to swim with two little kids

pool flooring is very slippery, kids , 2 and 4 fell may times and luckily didn't get hurt, the bed was very

not like the kids running and yelling through the hotel like a play ground from the hockey team

was having sex in the spa pool when we came in to swim with two little kids

to have a pet stay was not clearly laid out

had laundry facilities

bathroom really small, and only one dryer in guest laundry

bathroom in the room and the dirty guest laundry

staff v friendly. hotel good value for money. easy access to self parking.

when i was there recently there was no parking because the hotel was full

it was very clean as were laundry facilities

clean laundry room

the room is very noisy, sounds like laundry machines are running next door.

dirty drawers, floors were dirty, laundry bags looked like they were previously used.

the parking lot is unusually small for a

the room was well-equipped (fridge, microwave, flat screen tv - on site guest laundry)

fridge. access to laundry if needed.

none of the stuff mention that we have guest laundry facilities

guest laundry was used by us as we were here longer

in, the room was comfy, and the bathroom was spacious, and i discovered that there is a guest laundry on the

at least wash the bed linens with laundry soap

had laundry coin operated

an opportunity to do your laundry

the laundry on site

beds were comfortable, having laundry facilities available meant i didn't have to take dirty clothes home, and

breakfast provided is average. we have to pay for the laundry. laundry should have been free.

would have been nice to have had a breakfast sitting area rather than having to return to your

parking lot needs updating. lot's of pot holes

location, good included breakfast, free parking, free wifi, fridge, microwave, tv (many channels), friendly

staff was very nice and the breakfast was convenient to get up and go

we were able to wash some of our dirty laundry at a reasonable price

rooms could use some upgrades, and the parking lot is dark at night.

wifi access and ammenities were clearly marked and the bathroom was very clean modern with good

not access to wifi, online check in did not work and no one answered the phone when i called

i felt so fancy lol the lady at the bar was awesome help when i felt so out of place trying to get some fries