the pool and hot tub was clean and relaxing

we expect a pet fee, double fees for 2 small dogs is ridiculous

the wifi is very weak and not good for work related

there was a variety of breakfast items. the coffee was better than i expected.

there was garbage on the sofa and kitchen

only one laundry room in entire hotel!!

we didn t use the laundry, but just walking by that room it was also filthy

trash cans in the laundry area and stairwells were too full and smelled bad.

pool was closed, for repair, due to a pipe line issue

the wifi took a while to connect to our room number and we couldn't use it till the next morning

was ok room had dirty dishes and the king bed only had 3 pillows we also didn t have laundry bag in room

wish i could have stayed for the breakfast.

no cable or wifi working until the last night of our stay

the pet fee being the same cost as our room rate

the breakfast was very good for a quick bit

sounded like we were next to the laundry room, we could hear all the noise

my kids loved the pool and basketball court

the outdoor fire pit is cozy and the outdoor swimming pool is awesome

can play golf , basketball, tennis, swimming , and can sit outside at the fire pit

huge rooms, great staff, great bar / kitchen (and fantastic service staff), great breakfast

the pool table and the awesome bartender!!

loved the design pool and outdoor area awesome

front desk lady was extremely pleasant. parking was easy . easy access to highway.

i love the room it was very cozy and beautiful , the pool view from the 5th floor was everything

clean nice location and cool bar tender

amenities were over i expected, you have full fridge, couches, pool and friendly staff, everything is super

it was nice and clean. i liked that it was modern and had a kitchen. convenient location also

the pool was lovely and the outdoor grill was clean

tv , swimming pool all excellent

kitchen was very small but it's doable if one person is in kitchen at a time

they didn't have any quarters available for the laundry facility. two days in a row.

room was clean and comfortable, breakfast was included and was substantial, and parking was plentiful

pool is always in shade.

staff was was very helpful and the breakfast was great

plenty of parking

the laundry room was out of order

the laundry was unavailable

laundry option. had to download an app, add money to app before i could use dryer

the breakfast was very good and had good variety each day

the room was clean and the staff were very friendly. the breakfast was very good.

the gym was nice and so was their basketball court

was unable to work on my laptop because the wifi was not secured

the pool area and the size of the room.

the sheets smelled like we where in a pool

was happy to be in a pet friendly hotel

breakfast and cleanliness

we did not eat breakfast

really clean and nice hotel, super gym. the staff were very kind and helpful

perhaps, breakfast could be extended until 10 on the weekends

only small negative was breakfast was just ehh

laundry services on my floor were not accessible with my key

parking was plentiful and there was always someone there to greet us

did not like the fact that there was no continental breakfast offered at this site

the magnolia bar & grill was closed down, but the hotel didn t state that online

no bar soap offered, had to use soap dispenser on shower

it was nice to have a laundry facility as we got caught in a rain downpour and needed to dry some clothing

was very clean, easy check in process, great bar in the lobby

no loungers by the pool!

staff , clean room, free drinking water is offered in the lobby, amenities (office, pool, gym) , located by the

awesome hotel. plus there's a bar and restaurant inside.

room which did not have wash clothes, laundry bag

staff,location,and pet friendly

pool should be open late on weekends for adults

pool could be cleaned of debris more frequently & hot tub needs jets repaired.

the bar was nice and the food was good

the restaurant and bar was very nice and food was excellent.

did not see breakfast available...and i looked

the pool was amazing

clean, breakfast was very good (extra cost), very quiet.

did not have breakfast

plenty of free parking

restaurant and bar pretty expansive for what they offer.

friendly staff great pool next time get room with balcony n view

the pool is huge and there are walking trails behind the hotel which entertained the kids

fact that nothing is open like the bar or the kitchen or breakfast area

the hotel is very nice and spacious, has a restaurant and coffee bar type place on site

breakfast was good and staff helpful. bar was great and bar tenders very congenial

location was key for staying in south lake. nice saltwater pool.

the hotel was situated beautifully with a beautiful pool and beautiful landscaping

great pool for grandkids and hottub for grandparents

the laundry was under our 1st room

hotel is very sleek and upscale--i didnt like having to waddle wet through the bar to get fromt he pool back to

gym. we'd heavier dumb bellls and wi-fi is mediocre.

we l loved our time at the pool and the games for kids.

the pool was going through maintenance so unable to use

nice with a covered parking house and guest laundry room

easy parking access a big plus

parking lot had construction going on and lots of

clean well laid out gym in great condition decent food

rooms are very comfortable the lobby is big and nice, there is a small cafeteria it has a gym

the bar lacked normal bar necessities such as bitters, espresso, cocktail cherries

of breakfast made it look delicious and it was

no free breakfast

that it had a full bar setting

very clean and nice. great breakfast available.

we ordered room service and the order was not as ordered

the bacchus bar and restaurant was open, but we were looking for a little more variety

really loud in the evenings because of very large bar areas! older folks don t enjoy so much!

we did not eat there, but the restaurant looked and smelled fantastic, and there is a very active bar at one

was perfect, from the champagne upon checking in to the rooftop bar and lounge area

no laundry facilities

the laundry machine didn t have laundry soap to sell

getting change for self laundry mat was a hassle

guest laundry room was a great feature but we had a difficult time getting quarters for the machines

clean, comfortable, kids friendly, staff are friendly, easy check in/ out .

advertised coin-operated laundry does not accept coins or any cash (only american cards) so we were unable

laundry service requires quarters yet the front desk is cashless

lots of kids and hands in the food

not hotels fault but cars were burning out in the parking lot of main event behind us till 1am

was super nice, breakfast was great

second favorite thing was the coin-op laundry

but the only minor details i'd change wound to offer fresh fruit and dryer sheets for the laundry

i liked that it was very easy to find and there was plenty of parking.

the location was good. it also was a good sized room. my kids loved the breakfast.

kids friendly, staff was amazing

shuttle service excellent

spacious rooms, clean, cold a/c, free parking, location

ordered ribs and wings from the bar and they were

heated pool

especially the free shuttle that took us to and from activities and restaurants in the area

-the laundry room was out of order and we were not notified prior to booking

laundry room dirty & no hot breakfast

laundry room actually worked

the free laundry service was an above and beyond

easy access to the highway. gym, pool, parking, staff were great.

need a quick solution, this place is inexpensive, security locks on the doors, laundry facilities and no

obviously, it's a super 8 so it's fairly basic, but it had laundry and some fitness equipment

as i was at the tail end of a long trip, i wanted to do laundry, and the staff was helpful in getting me what

exercise and laundry was lock had to go to front desk to access

the room also had some dirty laundry sitting underneath a chair, smelling up the room

the laundry dont have the soap when i pay for them

i liked the room it was nice and comfortable the kids had fun at the waterpark and the arcade.

we went to the bar & grill instead & the food was mediocre to poor quality for the exorbitant price

need more security like wrist band or something to make sure kids don't leave with anyone

the wifi worked great

i called to ask about laundry service and they made it so simple

there is laundry machines on site which was helpful, a basketball court, a nice pool, a bon fire pit, and a

think the gym would benefit from a slight upgrade (eg rowing machine) and the pool could have more umbrellas

the swimming pool in the rooms were amazing!

the included breakfast was fantastic

close to all grapevine christmas activities. great breakfast.

and bathroom areas, as well as a comfortable living and working spaces with the bonus of a kitchen

staff was very friendly and accommodating. pool was amazing especially for kids!

the kitchen was stocked with dishes and cookware

was close to airport, bed and room was comfortable, i had shuttle bus on my way back to airport

i do appreciate the laundry and the fact that the detergent and machine use was not ridiculously price gouged

maybe the parking, i drive a bigger truck and bit was hard moving around and parking in the lot

lobby was very nice and having a bar and restaurant in the hotel was nice

the ac/heat buttons didn't work and at the bar it took a while to be noticed or served

the pool was perfect for my small kids

liked that you had laundry mat on site

laundry facility saved our tail

i didn't rent a car, so i use a taxi service, so in front desk didn't mention anything about shuttle use, the

and the shuttle came and got us and took us to and from the conference - didn t expect such a high level of

the only thing missing is a good pool.

it was on the other side of the facilities laundry room

the parking lot was visible and the lighting was good

location, good breakfast selection, kids enjoyed the indoor pool

parking was plentiful

other than the very little pool use, it was great!

no laundry area

the towels are a little rough, a good laundry stripping and rinsing with vinegar will help those

rooms didn't have a microwave and no laundry room to wash our dirty laundry.

very very small,beds are not comfortable, coffee time only 6 to 9 in the morning, no microwave,no laundry tv

laundry - the form lists 8:30am as pickup time, but pickup time is actually 8am, thus a vital

charge for laundry

the shuttle service was a very pleasant surprise

breakfast very poor hotel advertised a shuttle bus but there was no shuttle bus

the grab and go breakfast made sure the kids had a few snacks on hand which was nice

breakfast was decent

no laundry bag

my kids hoped if we could've stayed longer

doors to the rooms slam close which was really annoying when kids in a nearby room kept going in and out repeatedly

the kids loved the inside pool and walking the grounds

great location! the pools were very nice. the staff at the bar were excellent.

had to get toilet paper off housekeeping cart no plastic laundry bag carpet hadn t been vacuumed very

room near laundry room so got the vibrations in the a.m. street light near window

pet friendly, the bar was good

room carpet was damp and smelled like mold, the beds where extremely uncomfortable

it has a small bar next to the breakfast area

almost got hit by laundry basket of an angered housekeeper trying to get on elevator, o could go on, but is it

kids loved the pool. room was awesome! nice and new, very clean!

breakfast area so so nice and clean

i did not take advantage of the breakfast, gym or pool

the bed was like something from a kids' bounce house.

the breakfast was enjoyable, and the laundry facilities made things much more convenient

i loved the decor. it was clean from the lobby all the way through. the kids loved inside pool.

staff was great and very helpful. pool was great the kids loved it.

breakfast was fine

wifi failed to provide good connection, poor quality

it was very convenient to have access to guest laundry

shower head needs replacing, washer was out of order in the laundry room, pool was ice cold, jacuzzi was out

needed more parking but was manageable

and we were in absolute awe of how clean the hotel was, our room was very big and spacious, the pool and hot

location, good price, large room with a kitchenette, a small fridge and microwave, comfy beds, free parking, a

$25 dollar a day security deposit, laundry room needs

from laundry just next to the room

he showed us where we could wait it out in laundry and even offered chairs

i went to do a load of laundry, and had all kinds of difficulties

only issue was the laundry is not working

may be the best complimentary breakfast i've ever seen

have a closed door, a separate living room with its own tv and sofa bed couch, and two sinks (wet bar and bathroom

the bar staff went above & beyond to not only assist at the bar, but also got me a bag full of

free breakfast bar each morning has both hot and cold choices

it was broke down all weekend, we had specifically stayed there for our kids to be able to swim indoors , due

there is a guest laundry room on the 2nd floor (i didn't use it though)

wifi was really slow, and they needed biscuits and gravy

wifi worked fine

we were unable to use gym or pool because of hours open were not on our schedule

smelled like a gym locker room, huge cockroach in the bedroom, the pool was closed (main reason we had picked

lovely having the indoor pool and hot tub and outside facilities were great, lovely deck and mini-golf

we could still here some noise from other rooms like kids crying and playing around.

the common area with games/activities for kids

there is plenty of parking and this is free too

everything was amazing!people are kind and friendly!and the breakfast was really good also!

only thing i didn't care for was trash and laundry being left outside some of the room door for several hours

bar and restaurant closed early by our standards

safety, clean, swimming pool

decent breakfast

shuttle service.

guest laundry

people hanging around the exterior all day and night, the common areas restroom in the laundry and ice area on

although the wifi connection wasn't good it was not great. they can improve.

the people hanging around outside all weekend. it was a little scary for the kids.

pool. clean room very homey

as pet friendly as they claim you can not leave your pets in the room alone if you are on vacation and

are pet friendly , they charged me a $50 deposit that had to be cash exclusively which is not

i brought a pet and her travel kennel to leave her in when i needed to leave the motel

after booking on here i was under the impression that there were no extra charges for having a pet with me

the people that were so called running it tried off the bat to charge me pet deposit for my service animal for

i loved being across from the laundry room because of the coffee machine

free laundry room

comfy beds and laundry

free laundry, gym, and a small store and grill for bbq days

laundry, housekeeping, a fitness room- all included with the price

of broken things: laundry room counter, door stop, lobby counter

did not like the the breakfast,specially the eggs,i think the kitchen personel,before they close the kitchen

i told the front they sent maintenance early in the morning my kids were still sleep on the pullout bed and i

the pool was nice and only 5 ft. so great for kids

best breakfast i've had at any hotel, and the fact that they cook dinner every wednesday for there

loved that it was pet friendly with extremely nice staff.

only complaint was when we arrived the pool had leaves in the bottom of the pool

alex the bartender was absolutely amazing made me and my guest very comfortable at all times while we sit at

ice machine on floor didn t work. and couldn t play pool but you could play chess

if i drank i would have been happy about the bar on sight

decor, bedding, tv , hardwood floors, iron, fitness center, laundry open concept and spacious room

and laundry were ok, but pool was dirty, cold, and unusable due to 'broken part' and too little

very welcoming, clean rooms, good breakfast, fun lobby activities such as pool table and outdoor putt putt

charged at $125 pet fee without being told

the breakfast was awesome.

amenities were a plus-gym, laundry, breakfast buffet in the am

good amenities as far as gym, laundry, breakfast was good & well stocked daily

the laundry room has a lot off unserviceable equipment

you needed more variety of breakfast for kids.

my kids thought that was incredible

room was next to the laundry room

was problematic trying to do a load of laundry

took an hour and 20 minutes, guest laundry didn't work, business center didn't work

room was clean and comfortable, wifi was high speed

shuttle service

laundry room was small on 5th floor but washer/dryer worked excellent.

rooms/close to dfw/ friendly staff/ good breakfast/ brought my neice to catch a plane and shop

facility pool and gym were down for repairs. ud83dude21

after a long day of traveling and shopping there was a shuttle to take her to her late flight

includes a free buffet breakfast with a decent selection of food that was fresh and tasty

charged $50 a day for a pet

only two ev chargers working and other chargers had issues.

airport shuttle was late. took about an hour to get picked up.

have separate staff for bar and check in, he was doing both which was a long wait

under staffed. bar and breakfast times were too limited.

no outdoor pool or hottub.

breakfast was mediocre

the breakfast was ok but honestly not something that will get me out of the bed for next time!

my kids' lips turned blue after playing or trying to play while shivering after barely 20 minutes

i also liked that their pool was indoors

no laundry facilities

booked a smoking jacuzzi room and when i got there the room was non smoking and nobody mentioned it so that

no stopper for kids to bath

the beds were soft and the kids loved the

every 5 mins so i'm like they should not have gave me a room over so one who don't understand kids going to be

the property was very clean and well maintained, including the laundry centre

location, laundry room and parking

workout area and laundry were very clean and well equipped

room was next to laundry so could hear washers in night.

additionally, i would not recommend staying if you have pet allergies/no allergy meds

hotel facilities were good, pool, laundry

t have to worry as much about my kids being too noisy and disturbing other guests and the indoor pool and hot

the property was clean and modern. the kids loved the indoor pool.

i like gym, the pool and hot tub.

the breakfast was good &hot &ready