the laundry dont have the soap when i pay for them

love how comfortable the beds are, and that the pool stayed opened late

the bed was very comfortable. the room was perfect size for 2 adults 4 kids(9.7,6,3).

the wifi worked great

my kids enjoyed the water slides and meeting new friends

getting change for self laundry mat was a hassle

guest laundry room was a great feature but we had a difficult time getting quarters for the machines

no laundry facilities

the laundry machine didn t have laundry soap to sell

lots to do for the kids, great water park. excellent italian restaurant

i do appreciate the laundry and the fact that the detergent and machine use was not ridiculously price gouged

the lobby looked stylin, the pool was amazing and the rooms were cozy

parking was very limited and we struggled to find spaces

christian young man gave us a shuttle ride and made us feel welcome after missing our flight

the kids enjoyed the pool

parking lot was packed all 2 nights this is a dual property and parking is not easily accessible to

had 4 pets to evacuate and was only charge $100 this was awesome compared to $25 per pet per

the kitchen was stocked with dishes and cookware

the breakfast was a prepackaged muffin, a green orange and a hot bottle of water the fitness center and elevators

the shuttle drivers were amazing. such a blessing for women to know we are safe w the drivers

laundry facility saved our tail

liked that you had laundry mat on site

00 for kids buffet

clean and spacious rooms! the pool was very clean and we enjoyed it !

bar soap and dish

pet friendly for my little one was great

may be the best complimentary breakfast i've ever seen

i liked the idea of room service, but they only answered one time in the three nights i was there and said it

kids loved the balloon animal lady who made them balloons

really wish they had a bar or some kind of night time entertainment

no laundry bag

it is beautiful and clean and offered a free shuttle to the airport.

hotel, indoor & outdoor pools, free breakfast for the kids, nice selection of restaurants & the staff is beyond

the inside pool was great for the kids

the indoor pool was just below the very clean and 24 hr gym with steam rooms

the towels are a little rough, a good laundry stripping and rinsing with vinegar will help those

laundry - the form lists 8:30am as pickup time, but pickup time is actually 8am, thus a vital

rooms didn't have a microwave and no laundry room to wash our dirty laundry.

very very small,beds are not comfortable, coffee time only 6 to 9 in the morning, no microwave,no laundry tv

no laundry area

only thing i didn't care for was trash and laundry being left outside some of the room door for several hours

breakfast and pool were great.

shuttle service.

was a great deal for the price, kitchen and location, close to food restaurants wonderful

loved the clean pool and hot tub

charge for laundry

size of our room was spacious for 2 adults and 2 kids

the onsite gym had a good mix of equipment (peloton bike, treadmill, elliptical, yoga matts, ball, free

to shopping and lego land two bedroom suite with a kitchenette was perfect for stay with grandkids

pool was a bit dirty above the waterline, smelled like smoke in our bathroom but that s a problem

it was on the other side of the facilities laundry room

leaking they could not fix moved to another room this one had mildew in wall of bathroom their kids very

and the kids enjoyed the inside pool

free shuttle to and from airport

great greeting from staff, clean room, nice pool, good breakfast. fantastic stay!

laundry room was small on 5th floor but washer/dryer worked excellent.

it had a wonderful pool

like that it is pet friendly so my whole family can enjoy our stay

the breakfast was very good

rooms/close to dfw/ friendly staff/ good breakfast/ brought my neice to catch a plane and shop

took an hour and 20 minutes, guest laundry didn't work, business center didn't work

was problematic trying to do a load of laundry

room was next to the laundry room

the king sized bed and spa tub

it seems there was a group of kids there

we ordered room service and the order was not as ordered

was perfect, from the champagne upon checking in to the rooftop bar and lounge area

we did not eat there, but the restaurant looked and smelled fantastic, and there is a very active bar at one

really loud in the evenings because of very large bar areas! older folks don t enjoy so much!

the bacchus bar and restaurant was open, but we were looking for a little more variety

only two ev chargers working and other chargers had issues.

under staffed. bar and breakfast times were too limited.

just a fan blowing in outside air, me and my kids were sweating within a few minutes

charged $50 a day for a pet

for breakfast, small cramped spartan room, no towels by the pool, skimpy number of towels in room, only one

as i was at the tail end of a long trip, i wanted to do laundry, and the staff was helpful in getting me what

exercise and laundry was lock had to go to front desk to access

the room also had some dirty laundry sitting underneath a chair, smelling up the room

obviously, it's a super 8 so it's fairly basic, but it had laundry and some fitness equipment

need a quick solution, this place is inexpensive, security locks on the doors, laundry facilities and no

my kids and i used the indoor pool, which was perfect for a november stay

i also liked that their pool was indoors

the beds were comfortable, and they had plenty of breakfast for everyone

facility is very clean also, complementary breakfast.

room is so clean, the bed comfy, they have shuttle to pick up and drop off to airport, the breakfast is decent

our kids loved the pool and the changing colors of the lights inside the pool - a nice and fun touch

shuttle service excellent

they still offer bar soap, you just have to ask for it at the front desk. clean room

our wifi did not work due to the systems being down and they were unable to register my name to the

given them a different card than the one on this app to pay for the stay and before we left the parking lot they

advertised coin-operated laundry does not accept coins or any cash (only american cards) so we were unable

laundry service requires quarters yet the front desk is cashless

#1 the staff #2 cleanliness #3 shuttle to dfw

close to tex-rail, shuttle, breakfast in morning, friendly staff, clean

the staff checked us in early and we were provided free breakfast even before checking in

it had everything we needed including a guest laundry. most important, they welcomed our dog.

updated, clean, and comfortable room/facilities, convenient from/to dfw, free and professional shuttle service

very nice my boy loved the pool although he didn t get the chance to play put put golf.

room service cleanliness

i like there is a bistro in the hotel and if you bring your dog they are pet friendly and the staff are very

free laundry

no restaurant/room service after midnight.

have a shuttle to and from the airport every 30 minutes

wifi is not for free

free shuttle and 7 day complimentary parking

they have a fitness center, a pool and a laundry room, which i thought it was a great feature for folks like

staff, clean room they have a laundry area and you can buy pods at the sundry shop at the reception breakfast

laundry out of order and no shuttle even though both are advertised on their site

i was glad there were laundry facilities and a pool

the pool area closed a little early and we missed enjoying the hot tub.

very good and plentiful laundry facilities

our favourite was the free guest self-serve laundry and dryer available for guests to use - super handy since

laundry and gym facilities in the hotel

clean, comfortable, and spacious rooms! free laundry, and the gym was nice!

i absolutely lived that it had free laundry!!!! and the staff was amazing!

above a load laundry room

shook when laundry was spinning in room below us

did not like location of room next to laundry so the entire room vibrated

we were i think over the laundry room because throughout the day the whole room would vibrate and shake

swimming pool closed due to mechanical problem and not available for use during our stay.

good location.. well equipped suite.. free parking good coffee available on-site, clean gym.

gain access to the pool my entire 4 days there

it has a full size kitchen, sofa with a pull out bed, plus it was only on the first floor

room nice, hot breakfast

shuttle kindly dropped me off at my next hotel event venue

complain about anything it was that there was nowhere to buy washing powder on site to do the laundry

spacious! nice bathroom. nice guest laundry. great breakfast.

hotel is great deal for the price, close to airport with free shuttle service and guest laundry facilities -

my room was close to laundry, so it was a bit noisy.

the hallway was dirty and the laundry room was dirty for four

and we loved that even at midnight, we got a thai meal from the food truck parked in the parking lot

the indoor pool was very cold. the whirlpool was nice, however.

i liked the free breakfast

plenty of parking.

from the shuttle drivers to the front desk attendant

the gym is great, there's even a bar and guest laundry too

staff were very helpful and friendly, especially cookie and go runs shuttle bus to and from the airport

so glad to have breakfast being served and it was good quality food

friendly staff, great fast-response shuttle to- and from any terminal

comfortable room, large size, very well appointed kitchen

pool wonderful, gym and and laundry was a plus

not enough cereal choices for kids

really clean pool

pool wonderful, gym and and laundry was a plus

the people working the front desk and the shuttle drivers were all very nice and helpful!

especially for the rate i got.. only downfall is they don't have a laundry room.

no washing liquid for laundry, but that was the only issue . small really

also, there was advertised to have guest laundry but was told that there wasnt any at all

the laundry was also out of service

obvious they were washed but instead of discarding laundry reused

when we arrived on our floor, the halls were lined with bags of trash and piles of laundry

the laundry facilities were amazing

the elevators were always dirty, the halls always smelt like weed, the laundry facilities did not work right

had roaches running around hallway dirty laundry room dirty everything dirty and had bugs running around

my kids had no where to

liked the laundry where you could start washer or dryer with phone app!

to stay there a second time and they gave us a smaller room for more money right next to the laundry room

they have a laundry facility

laundry did not work

laundry was out of order, outdoor trash cans were overfilled and smokers were allowed to smoke

location, gym, room (bed)

pool was cramped couldn't swim to many people found out there was lots of people not staying at the

wifi not working no room service breakfast expensive

prices in restaurant and room service way too higj

the 'surcharge tax' for room service!!!!

there were no laundry bags in the closet, but we had prepared and had our own, just thought it would be helpful

guest laundry useful

guy at front desk didn't know where the laundry room was. looked all over for it.

no sink in the lounge. it would be nice to have one. the laundry was not working as well.

laundry room was on sight which was great

but there s no change machine and you have to walk across the street to the 7 11 to get laundry detergent,

is close to airport and the shuttle takes you to your terminal

a secondary and minor issue was the gym was poorly maintained and looked neglected

w/ a separate sitting room and desk, close to the airport, free shuttle in the morning, filling breakfast, very

breakfast was good and shuttle service was great

close to the airport, good gym, nice bar, laundry room - lovely pool area too

nice facility with great rooms, nice gym, laundry and very nice breakfast buffet

food in general is delicious but it is certainly a bit pricey $$$ you ll pay extra for better wifi too $$

kids enjoyed fight take off view from balcony

easy access to this hotel from the terminals via the shuttle

was not told if/or i had breakfast included which i thought i did

it has a good gym and restaurant

however the wifi did seem to lag on netflix maybe that was a casting issue

we forgot to validate our parking pass and they helped greatly.

the gym, the spa and all the amenities were great

laundry by appointment only

laundry room is outdated. there was no laundry soap or quarters available

was glad they had a laundry facilities after a long trip

staff was very friendly, i travel w my pup and sometimes pet friendly doesn t always mean the cleanest places

the price for a pet deposit of $100 for the first and $30 for the once s after

the pool was also a disappointment

breakfast restaurant shuttle

has a shuttle van

the peeps at the bar were also very accommodating

hotel shuttle

waffle maker and card not accepted for laundry- had to go to store get cash, they had no quarters, thankfully

so clean! love the guest laundry room easy checkout

there is a pool table in the lobby area along with other fun activities

a few more precautions for kids

also, the airport shuttle is free

the laundry yoom was on the third floor the machines were outside and the coin base wasnt working

only 1 luggage trolly and only 1 washer and 1 dryer (which was inoperable) in guest laundry

my clothes was was soiled because, of this i was never offered to laundry my clothes

no room service after 3 days of my stay and had arguments for the towels, try using the laundry and it s old

elevator and laundry convince

the only thing i didn't like was that the staff laundry room was across from my room.

laundry facilities on site

guest laundry room

free wifi

pool was not really working and was extremely dirty , the whole reason we got that hotel is so kids can use

the laundry was under our 1st room

great staff, decent gym, nice grounds, decent

was anything they could to do to make my stay better and even got the room cleaned before the kids nap times

pool was alot smaller, wish the dining was opened but i understand with the pandemic.

location. outdoor pool area was nice. wifi. tv was good.

no access to laundry facilities which is one reason i stayed at this hotel

the wifi didn't work

me which was very disturbing upon late check in and people were sleeping in their cars in the parking

as i was leaving, i noticed needles in the parking lot

website says daily room service

the room had everything we needed and liked the laundry facilities

left before breakfast was put out.

nice and updated, full kitchen in the rooms, free breakfast.

room was enormous and stylish, the gym was a real gym, not like most hotel gyms, and the breakfast buffet was

pool was not maintained...dirty with leaves

pool and spa were a lovely way to relax after a days work

beautiful hotel, nice pool, great staff, perfect location.

pool and spa were a lovely way to relax after a days work

loved the pool, the temp was so perfect, i loved the valet parking staff and also the reception was amazing

cleanliness, friendly staff, pet friendly!!

laundry

the laundry room is outdated, there were some issues with the washing machine

we enjoyed the pool area and were happy we were able to bring our dog ($$)

decorated and clean- has a little kitchen with full sized refrigerator

breakfast can be better

and laundry were ok, but pool was dirty, cold, and unusable due to 'broken part' and too little

decor, bedding, tv , hardwood floors, iron, fitness center, laundry open concept and spacious room

breakfast was great facility and ground for excellent

hotel was very clean, lobby was roomy breakfast was amazing choices for all eaters

the breakfast time, have to be until 11 am.

did not see breakfast available...and i looked

paid for breakfast with the rooms

the restaurant and bar was very nice and food was excellent.

stylish hotel spacious room comfy beds good breakfast

no free breakfast, no fridge or microwave in the rooms

good amenities as far as gym, laundry, breakfast was good & well stocked daily

amenities were a plus-gym, laundry, breakfast buffet in the am

the laundry room has a lot off unserviceable equipment

nice to have the small kitchen with sink, dishwasher and dishes

daughter and son in law and baby grandaughter were in room next door and there was no kitchen sink plug to bathe

we were notified in the morning of a suspicious character lurking around the parking garage who had approached

that there is a cut off time for the pool tables

restaurant and bar were not open. it was a little noisy at night (within the hotel itself).

didn t get around to the gorgeous pool but it s on my list to return

horrible this young man was rude to staff very rude to the staff while enjoying a drink at the bar because it

i had to track down housekeeping myself to get hand soap and front desk could not help me get laundry detergent

a separate bedroom with a door. nice kitchen? in room laundry.

pet friendly

both times i checked in early and both times the early check in fee was waived this really helps with my budget

only thing i didn't like was the kitchen sink wouldn't drain plus the garbage disposal didn't work (wasn't

in laundry room didn't work had to hang dry all my clothes in room

i also liked the guest laundry service, very convenient

plenty of parking

brandee( made me a wonderful non alcoholic beverage) from the bar as well as two front desk receptionist male

lovely breakfast and friendly staff

the staff was great. there was a nice pool area and outside sitting area.

both hot tubs did not work, no room service, and an error connection to wifi

bar staff (josh) took great care of us and we had a great experience

the staff were all friendly and very helpful, the lobby and the pool area was very clean

the pool was clean and was secured

everything was nice. i was able to even wash my dirty clothes in the little laundry mat.

indoor pool

the pool and gym were nice

was very clean, rooms seem to be well insulated and quite, and the cheesey eggs were great at breakfast

they did not have sodas or drinks to buy out of a vending machine had to wait till 5:00 till the bar opened on

hate that we couldn t enjoy the warm breakfast

easy in and out of building and plenty of parking when i stayed june 2018

the pool

eggs at breakfast could have been a bit better

and two were running around in the floors and i don t get that the owners always think i or my kids would like

wifi (in our room) is super slow to a crawl.

there 4 days and asked for house keeping to clean my room and they never did i traveled with my kids a 1 year

then you had people in the parking lot blasting music all night but no complaints there so humm

breakfast and pool

we spent time with the grandkids in the pool most of one day

room, laundry facility, lounge, and common areas are very clean

friendly and helpful staff. good location. indoor pool was a plus!

pool had so much chlorine in it

location is good and has parking for pickups with trailers.

pool was too cold for comfort.

we did our laundry and front desk randomly removed it from dryer and i had to go search for

laundry room was very handy. room was comfortable.

had to do laundry but they didn t have any change at the front desk for the washer/dryer

great room. cleanliness. gym onsite. love the fireplace outdoors.

the parents had gone out and left the kids to jump and rumble

no guest laundry

also chose this hotel due to the laundry facilities so i could wash my kids basketball uniforms after their

we get back from the first day of the tournament, and the laundry room is not available

the coffee bar (starbucks) seems to be serviced by the janitor/ barista

not eat breakfast, the location was wonderful

i was able to do laundry and the kitchenette saved me from having to eat out so much.

the pool wasn't open.

kitchen: hot plate and pots in the cabinet would be useful for family

breakfast items were not refilled when empty. indoor pool was freezing, hot tub out of order.

2 bedrooms and 2 bathrooms were great. fireplace too loved it

for instance, the laundry shoot door was open from the second floor all day and night

smell of old wet carpets. laundry room was dirty

carpet by ac unit and in front of guest laundry

filthy, worn down, not maintained, broken hot tub, broken lamp, beat up doors, open laundry shoot, filthy carpet

was a place to relax and good place overall plus breakfast was better than i expected staff was

he said they had no extra towels no covers for pull out because housekeeping didn t finish laundry and everything

laundry room had bags of garbage stacked in the corner and smelt very bad, $2

of any kind on the weekend,they don't have any until monday because they don't have anyone to do laundry on the

having a full breakfast and wifi available was great. thank you.

indoor pool area very hot

asked for a trouser button to be mended and when laundry came back this wasn't done

fridge, needed to send a fax, i needed a spoon for my meal i had purchased elsewhere, i needed laundry done

negative is the wifi was poor and was not workign on the first night

we enjoyed the stylish pool and courtyard area a lot

parking sucked had to walk miles and i felt kinda claustrophobic everything was to close in the

hurry with the outside construct so more parking spots can be available!

breakfast was average but the coffee was really good

a suggestion might be for the hotel to spread out the breakfast area more

on sunday when we actually got to finally eat a hot breakfast it was excellent

plenty of parking for easy access to the room

great breakfast

clean, breakfast was fully stocked, pool was clean and easily accessible.

ample parking in a very well lite, safe area. and, next door to cosco!

breakfast, quite, clean

would ve liked an indoor pool

no laundry facilities

laundry facilities would be nice

no microwave! small frigde. no laundry service. no bus shuttle

amazing breakfast

i used the gym and pool

was next to ice machine/laundry room which was noisy at times

bees in laundry room

the full breakfast every morning was delicious and included options that our family member with food

broken faucet and spa tub in one room

of the lights in the parking lot are out

was great as it is close to the airport and they had a shuttle that took my family to the airport because my

the airport shuttle was great and our room was very adequate

breakfast was great

breakfast was excellent and provided a great variety of options

the breakfast was great

the hotel is in a cinstruction zone, wanted to use their laundry but they didnet have change or laundry soap,

to smell the difference when they came to change the sheets to a new set, this one did smell like laundry

laundry room is coin only and there is no coin dispenser

had to use the laundry and it was dirty and most of the machines were out of order

was no smoking rooms so this was great when traveling with kids

pool/gym/ laundry

also love being able to do laundry for free, nice bonus for staying there

with stove, microwave, refrigerator, cabinets, large bed, large bathroom, closet, tv, cable, free laundry room

the free laundry was most certainly a convenience

spacious clean free laundry

said the laundry was way backed up

the room shook when laundry room was being used below

we were on an extended trip and were so happy to have laundry facilities, open 24/7

self contained room with laundry and gym, staff were great!

for families with young kids, the fully equipped kitchen is a major plus as well as the laundry service

free free breakfast

on the morning of checkout, there was a huge roach in kitchen he was dying so im assuming they do exterminate

kitchen and living.

we stayed in a hot room with 3 kids

breakfast was delicious and plentiful

very clean..good laundry..excellent breakfasts

the laundry facilities closed at 10

helpful staff safety (for the most part) quiet (for the most part) laundry service option had microwave & fridge

we used the pool and the laundry room

i really wish covid would go away so our breakfast options can go back to normal.

friendly staff, great location, indoor-outdoor pool

breakfast wasn't a good option

in door and outdoor pool

no complimentary breakfast

and the pool lots of kids on supervise running around waiting to get it but never

quiet and safe property spacious and nicely updated rooms staff were friendly and helpful nice breakfast selection

hot meals for breakfast are precooked and packaged foods

they did charge $7 for parking, said that the fee was donated. wasn''t aware of that in the past

fireplace

really enjoyed the complementary breakfast. coffee was great!

nice with a covered parking house and guest laundry room

at the bar and restaurant was exceptional at his job

we really enjoyed the free shuttle and the driver carlos was really awesome.

the indoor pool and its location to our event.

easy parking access a big plus

cashless means no laundry without charging the $2

to airport, great pool, basic but decent breakfast, great hotel staff, gym and laundry facilities room was big

full kitchen in the room

the breakfast was not super exciting! but that was the only thing.

room smelled like smoke and gym wasn't open

it needs more variety and the coffee bar did it have flavored creamers

the 5 star made to order breakfast

had to wait until the lobby with kids and luggage for 3 hours before we could get in a room

were two water bottles in the kitchenette area with a price tag of $5

the pool is heated

the pool was unable to access due to someone pooping in the pool. and no laundry room.

kids loved the waffles

no room service, old place, expensive just disappointed

that the pool wasn t working

screaming kids at breakfast

room which did not have wash clothes, laundry bag

pool could be cleaned of debris more frequently & hot tub needs jets repaired.

we used the gym and everything was very clean

too many kids around. loud and ill behaved. shouldn t see such a thing at this kind of property

lobby and bar area were very nice.

she asked if i wanted another room but no, don t you do all your laundry together

not much positive, wifi was working well, also tv and aircon.

the pool was nice and clean. the staff was very friendly. the whole place looked clean.

pool was semi private

we made the reservation, it said free breakfast, gym and pool