i needed laundry done and they did it all quickly and had it folded and in my room when i got back from

a charming owner, helped us with our laundry and let us stay late and take a shower after the visit to the

rooms are clean and comfortable. refreshing pool and a great location.

while this suits me, my wife and kids would have liked on site breakfast on their tourist vacation instead of

clean, hot water, aircondition and really good and fast wifi-connection/ a small swimmingpool outside

parking included

our kids loved the pool and seeing the wild life

open outdoor dining and bar areas

may sound trivial, but the office staff, dining room staff and bar staff all wear too much cologne

the restaurant and pool bar guys even pointed out birds and monkeys

decent wifi

went to the bar 10 minutes before closing to get a drink and the two guys refused to serve us

very noisy due to sports bar and casino downstairs

very noisy due to sports bar and casino downstairs

pool was very clean

pool good

wifi spotty. dogs behind property noisy and windows don't seal properly. soap tiny.

well located close to town and great swimming pool

cute little pool

the breakfast is excellent and the pool is a real gem and sweet spot to relax and unwind in at the end of the

good location if you only use it to sleep. excellent wifi and friendly staff.

needs attention - dirty pool water, no tea/coffee making facilities in room, wifi that works outside dining

nice host breakfast

the breakfast was really good as well

the bar and restaurant were excellent

we could leave the car safely at the hotel and not worry about parking

the included breakfast was another plus point; there was a variety of delicious options that satisfied all

adults only, so we had a very quiet time by the pool and it s surrounded by so much nature

the food was excellent, great breakfast options, which was included in our rate

adults only, so we had a very quiet time by the pool and it s surrounded by so much nature

the hotel then offered me a free laundry as a way to compensate for me

they even have a laundry service onsite, which was extremely helpful

their activities are amazing and the breakfast is all home made

i might also mention that it is a bit dicey to exit the parking space, as the traffic, particularly the motos

i love the super high ceilings, the huge tile bathroom, the kitchenette, the decor, the pool and the hammock

failed at refreshing toiletries without being asked, charged a criminal amount for laundry

good facilities, with spa and pool, though we didn t use them

breakfast was also perfect

breakfast is absolutely outstanding, and all the staff amazing

staff is the best of the best and the pool is amazing with a nice view

knowing how much laundry i had they immediately told me it would be $20

one wall shared with hotel's bar, one wall with laundry room and one wall with parking lot

used the laundry service, which lost two of our t-shirts and ruined a white top

perfect for families with kids

convenience of the bar and kitchen was nice

the pool is lovely and property is in a great location

they do have wifi, ample parking if needed

the staff is very friendly and the pool and restaurant are great as well

staff was nice, internet wifi, location

they do have wifi, ample parking if needed

everything during our stay, we communicated via whatsapp or sms and she booked restaurants/tours/laundry

for us, but people with mobility issues might want a different villa on the property since the parking is a

parking security not the best !

kitchen could have better equipped for cooking meals

was beautiful, clean, friendly staff, good restaurant on property, nice spa treatments, convenient shuttle around

the beach was a little disappointing and there could have been snacks at the bar - even if just crisps/nuts

nice and every time you want to go to the restaurant or swimmingpool you need to walk over the parking

breakfast fabulous which was included

wifi is terrible, but you shouldn't be using wifi

the kitchen is fully equiped

the extras were quite expensive, the laundry, the extras at the breakfast and especially the yolo restaurant

hotel rooms were large and the hotel itself was beautiful, especially near the pool where we had breakfast

the hotel has an excellent bar and restaurant, with live performances

good poolside bistro where the included breakfast is served and where you can relax after your excursions in

room have a view of the parking lot

room was right next to the road/parking lot

the kids loved the pool and the bar couldn t recommend this place more

and the swim up bar in the family pool

internet speed on the available wifi was really bad, even compared to other places i have stayed in costa rica

the kids had a blast in the pool, the staff played a movie for the kids in the movie theatre

wifi seemed to act weird at times.

great breakfast options

room 49 - spacious but very strange! we were not expecting to find a kitchen in our bedroom.

room had a particularly odious chemical smell leading us to turn down room service for the entire stay

all the staff were very attentive and helpful. and great with the kids.

used the laundry service provided by the hotel

there was noise of laundry machine coming from the hotel next to us.

it was private, the pool was amazing, and it was in a super perfect and central location

) we enjoyed happy hour specials at los altos pool bar one evening and oldemar took the time to show us some

it was private, the pool was

speedy laundry service

laundry service extremely expensive

you will be charged for the coffee pods in the room, a lot for their laundry service, and the hotel restaurant

also the food is really tasty (and the whole menu is available for room

wifi was stable and the parking was comfortable enough

hooks/rails to dry towels and clothes/swim stuff - i don t want to always have to pay for laundry

had my laundry done, which was so helpful

were very friendly, helpful and responded quickly to our needs such as room service, laundry, housekeeping

other than that, we had to take care of a lot of things ourselves: we had some laundry to clean, and the next

stop was late on our trip, so we needed laundry done

laundry services and a la carte breakfast included

a minor thing that we found really helpful is the laundry service

the stay that much nicer such as complimentary snacks and drinks in the fridge and complimentary laundry services

included breakfast is amazing, wide variety of options to taste something different every day

the pool area and the private beach is fantastic - clean, comfortable and has a lot of space to rest

we used the self laundry service that was very helpful

we also had some laundry done and it came back looking great

the laundry room needs an upgrade

onsite restaurants and laundry facilities

the laundry service is available but only 8am-8pm

they helped with laundry/ booking a guide/ even with a flat tire

they offered a laundry service but this was very expensive

but it doesn t include breakfast, the pool is tiny, there s only restaurant (no spa or gym or laundry) and

laundry service is not as noted on their book

went to the bar and got the welcome drink

loved everything about this hotel- the location was perfect- right on the beach, and the pool area is lovely

laundry is a bit expensive

the breakfast was delicious every morning and the restaurant/bar were excellent as well

the front desk people were very accommodating and sent me with a to go breakfast on my last day when i was

a wonderful breakfast is included

breakfast was very good

a simple room service breakfast would have made more sense

since we had a car and parking was included, we were able to safely leave our car in the hotel parking lot and

placed and the room j1 did not get hot even though we turned off the ac, it had a delicious breakfast, nice

pool is up the hill as is breakfast and it s good

they have two lovely pools and we ate breakfast every morning at the restaurant on the fifth floor, which has

the wifi in my room was not good

the rooftop pool was not very clean and was supposed to be adult-only but they let kids in the pool

kids loved the pool which is open until 10, perfect for night swimming

on our daily walk to breakfast, we could see different lizards, iguanas, a family of bats, a super cute green

beautiful place, great people and a very delicious breakfast

parking was so easy

free onsite parking is also a great plus as the area gets full of visitors looking for a spot

wifi wasnt great

the front desk girl was as sweet as can be and room service and the drinks were excellent

the beach area parking attendants are aggressive

pool and kitchen area were luxurious, whilst the owner served up one of the nicest breakfasts we've had in

pool and kitchen area were luxurious, whilst the owner served up one of the nicest breakfasts we've

parking is very convenient and safe

the kitchen was well supplied, staff very

however, she provides a full, healthy breakfast, tailored to your needs too

breakfast was amazing and the hammock (for free) to enjoy the beach at its best was the highlight

nature, beach, pool, family friendly and staff

breakfast was great, a lot of options to eat

food, walking distance to beach and great wifi which is a must since no cell signal on

we especially liked the pool area

on-site bar and restaurant made it convenient

and a late check out with no fee

the bed is huge and super comfy we had an early check in

you rely exclusively on the hotel wifi

nothing except breakfast was a bit too earl for a family with teenagers

pet friendly and the staff was nice, really recommend it for pet owners who want to take a short

and specially the fact that it s pet friendly a truly immersive cloud forest experience, amazing for bird

parking lot was a bit far but the trails are easy and part of the fun

morning you could hear the workers, the hammers restaurant is not working anymore neither the spa (wrong

our kids enjoyed the pool

the fact that i could not use the jacuzzi and sauna, even when pool was ok to use

pool wasn't heated

the kids loved hanging out in the pool after a busy day

also, loved that there were laundry facilities onsite

2 pools, laundry facilities and large workout facility

laundry room was very convenient and very cost effective

you can laundry your load and then tumble dry for 1 dollar per cycle

laundry service is available