room good wifi newly refurbished hotel/room friendly reception staff refrigerator in room with 2 bottles of

the breakfast was ok, we ordered room service, and the food was terrible

the hotel has adequate parking (including a free public one right outside the gate)

great proximity to airport, helpful staff, easy parking and good breakfast

we were offered early check in

no laundry service in hotel

of check in and early check in

gym equipment spa closed .

lovely little bar of the evening

the bar staff and restaurant staff are amazing and really make you feel welcome

there is a fridge and safe in the room and a laundry rack in the balcony

the bar area closed early.....only pool area available after 12pm

bar prices good

wifi didnt reach my room

room no 1 had everything we needed, kettle, small fridge they currently renovating the bar & restaurant but

there was a supermarket, laundry and beauty salon on site

laundry machines not working

the wifi wasn't working in the room but it was working around the hotel

the food the staff the kids club

pool . staff. location. breakfast.

wifi is not so good

daughter loved the staff at the kids club and the mini disco and shows after

at bar maybe need more staff and the restaurant should definitely have a self service for drinks as

super friendly staff, great facilities (especially the gym!)

sound system in the green bar was not good and entertainment a little poor

excellent laundry facilities

a laundry room in the basement which was great

there's a laundry room and sauna

location fantastic laundry facility sauna overall great

there is also a laundry facility

living room, bedroom, bathroom with a bath, kitchen, balcony gives you comfortable space and makes you feel at

keep got food held at a higher temperature and a kids outdoor play area would be great too

breakfast great. beds excellent. beach is well for kids, not for adults.

location,pool areas food staff rooms all perfect, would recommend this hotel 10/10

room service didn t clean up the room properly

laundry policy not carried through ie towels were changed every day even tho not left on floor

bungalow was right next to the maid's laundry house, therefore mornings were very noisy when they rolled out

parking, great swimming pools, wonderful kids activities at the pirate pool and evening dance for

parking, great swimming pools, wonderful kids activities at the pirate pool and evening dance for the kids,

or tea ( the least a bottle of water is mandatory) 2) snack for all inclusive guests at the pool bar wasn t

i d like there to be a 24hr laundry service on site rather than 72

for breakfast and dinner excellent , quality and quantity and very nice staff

kids loved the kids klub the pools, area & was perfect for us all in all we would definitely staff

fab spa and gym

beautiful and big room, near the swimming pool and the sea

the pool was ok, not really good as expected from a 5 star hotel; the beds were a hit uncomfortable and

the service, room, views, delicious and beautifully presented room service options, live harp music (and much

fabulous breakfast. wonderful staff. ideal location.

breakfast selection was very poor for a five star hotel

wifi needed a little attention

large rooms, large pool, good quality food

the gym is small, not so clean

lovely swimming pools, plenty of entertainment

there is a nice gym and play room

didn't like that you had to pay for crazy golf /tennis and also the spa.

amazing room. balcony. pool and sunbeds

breakfast choice could have been larger and we always had to tell when some bread baskets were

nice pool and sunbeds

service at bar patchy.

nice pool area with comfortable sunbeds

t work i headed back to reception to get some towels only to be told there was a problem with laundry and we

the beds were very comfy the bar staff were very pleasant and helpful beautiful grounds we

food , staff , kids club

vegetables at breakfast and dinner were not very fresh cut. but the food was good overall.

great room service 4

the kids and adult games were great

have been here before 2018,,breakfast and lunch great ,evening meal not so gopd,,we are still here ,we came a

my daughter was the only spanish girl at the pool and the kids activities were hard for her

like that the heated swimming pool was out of action during our stay, it meant everyone had to use the other

wifi and air conditioning was poor in the room,cockroaches in dinner hall,towels in room only

laundry service is tooooo expensive

no laundry facilities that i could find

woke up by trolleys every morning at 7am as our room was next to laundry

the gym needs more equipments please

parking difficult especially for disabled

- wifi good, no fight for sunbed, quiet and peaceful by the pools

very good breakfast and diner choice; good location, nice view towards to the pool and sea

like everything especially breakfast and dinner food it was delicious and good choice for

breakfast was perfectly acceptable with plenty of food always available

pool bar is very good

lack of laundry service

about chefs, there was an algerian one that was very kind and another one in the morning for breakfast who went

gym has no ventilation, and some of the devices aren't working at all or not working properly,

easy and early check in with a very helpful lady at reception

the wifi connection does not work properly, the best place to be online was close to the reception

(the bufe was fantastic) the place has 5 pools (one for kids - one heated with extra cost)

many screaming kids

good entertainment at the pool and night bar every day/evening

were disappointed about the breakfast as it was breakfast specially prepared for english and german people, with

bar staff are very friendly, the waiters and waitresses are always smiling and very helpful the pool stafff and

very little if i was being picky i would have liked a self service laundry on site

wifi was a bit inconsistent. but not a major problem.

wifi connection not good in all area

we had a small breakfast buffet in our part of the hotel

snack bar food was not as hot as it should be

was awful paid cash for laundry service and safe rental but card charged

lacks a gym

amazing facilities. staff are mega friendly and the breakfast and restaurant are great.

they should not charge 5 euros for using the gym

my son enjoyed the kids club and the

adults only, lovely room, great massage, lovely welcome

15min walk) and offers free parking in front of the hotel

bed, layout of the bar and compactness of the hotel

wifi was embarrassing slow, wouldn't even load a google page

we had also payed for a late check out adding 2 hours onto our stay

was on my own with the two kids and they where screaming while playing and i was asked to tell them to be quiet

not keen on the salt water pool but that is a personal choice

location. pool. rooms. staff. restruant.

excellent location, great deluxe rooms with spa bath. staff very friendly. great choice of food.

room was nice and spacious and overlooked the pool which was great for us

protein and lower fat sources at breakfast: contrary to their advertising of higher protein choices, there is

lovely leisure pool and lounging area

unfortunately the hotel bar was being renovated

if you expect a resort with bar and a little party, this might not be your spot

most people enjoy a drink with dinner or at the bar but head to bed early to make the most of the morning

playitas - we stayed in villas which were lovely and spacious with own pool

were a couple of activities for 5-7 years each day, but we went in school holidays and the kids would have really

there are classes for all age groups and varying fitness level

comfortable space, great pool, in peaceful location

if you want to play tennis, golf, football, volleyball with your friends and family or even strangers, all you

it would have been nice to have more than 2 washing machines at the laundry room

the hotel has a laundry with 2 washing machines

shop and supermarket onsite, number of restaurants and bars with evening events, self service laundry facility

kids took part in a triathlon, spin class, handball etc while the adults were able to take exercise

yoga to meditation, tennis, pilates, ping pong, football tournaments, mini golf, which my teenage kids and

the laundry service is provided by an external company which took out laundry bag and kept it for 3

the whole week, a lot of mosquitos in the room when i arrived, tge last two days there was no room service :(

number of parking spaces on the same level as the hotel entrance and a lack of room amenities such as iron,

the breakfast buffet and lunch were really good

room service-prices did not make any sense

outside pools not heated could have made costs of laundry clearer

the pools were great, buffet very varied and staff was excellent

the only option for an after dinner drink was the bar area with loud french activities for kids, it would have

it back to the room, also to be able to make a hot drink, bonus point for having a tea pot at breakfast, maybe

food on the all inclusive during lunch time wasn t the best but breakfast and tea was

laundry was a plus, useful for us

the hotel is generally clean, and guests can request fresh laundry daily

it's a really nice place with family, more activities for kids

one bar open on day time and only one bar for evenings, causing massive queues

that bar was closed by 11pm

and also wifi has to be improved in all the commun space

good breakfast and dinner, the best what we had - smothie and water for free (in halfboard), fresh and

wifi was bad everything else was great.

the children club was nice too, pity that only for kids above 4 years as we were travelling with a 3-year old

breakfast, large selection of meals, big room with beautiful view

english - most of staff was not able to speaks english - but we always find someone who does 2) laundry - this

the kids club is really good and managed to a high standard

pool was very warm and pleasant despite windy april weather

it was very loud in the evenings where i had my room, because of the evening animations for kids, but this will

lovely breakfast, great desserts, good pool bar snacks

it is better not to use laundry service, i was waiting 5 days for return of my clothes

breakfast was sumptuous and delicious and so was the dinner

t worth the money and it doesn t deserve 5 stars because it only has one small pool, the spa is always closed

good breakfast and lovely staff

breakfast amazing staff and service