had to change my own linen, take out the trash and wait for the staff to do laundry which took up most of the

the pool wasn't open

to connect to wifi following the instructions online/email

breakfast was good and available early

the breakfast was very good and there was a good variety of food to choose from.

why does the laundry room have to be chained shut with the back door, for no entry from outside

the bar area.

no breakfast served because of covid. no room service.

night staff was great and so was the kitchen staff

dirty pillows in room, shower head was broke, gym equipment needed to be wiped down

i also like that i never have a problem getting a early check in or late check out, the coffee is allways made

parking was free and there were enough towels

allowed pet, clean room

i also like that i never have a problem getting a early check in or late check out, the coffee is allways made

wifi kept dropping out

also the laundry on our floor didn t work and there was stains on the walls in our room

complimentary laundry and breakfast

that i could not do my laundry there

cleanliness! laundry room that s the best! you can wash your clothes for free

sucks, customer service was terrible, laundry room was a single washer and dryer in a small closet space for

the pool and laundry room was closed

light shades were missing and ac unit not working, laundry facility out of order, ice machine on 1st floor didnt

did not get a chance to try out the workout room, but appreciated the free parking and internet

as i was taking my bags to my car, there was a very strong smell but i didn't see anyone in the parking lot

receptionist i called told me on saturday morning that the gym was closed and was really rude about it

i showed up at 4 and still had to wait until 5 pm, due to low staff and laundry room issues

pool closed and staff never said anything about it at check in

we would have access to pool to cool down and jacuzzi but wasn't open and no accommodation for that

and if i had been staying longer than one night, it would have been awesome to have the full kitchen and the

our room was on the 4th floor, there was a lot of kids running back and forth in the hallway, slamming doors,

the washer had a terrible smell in guest laundry!

breakfast was delicious with lots of options

free breakfast was great

the pool looks small (we came in the winter, the pool was closed)

breakfast, free parking, outdoor pool, walmart right across the street (i walked

the cleanliness, staff friendliness, room setup and laundry availability.

no smart tv with streaming is wildly outdated coin laundry with no card / digital pay also surprising

had the worst room right up front next to the front desk and laundry room housekeeping had there kids running

breakfast was fresh and hot even though we didn't get there until later in the

breakfast was ok considering restrictions still in place was a pretty good variety of items

i did not realize laundry facilities

no ice machine or laundry

to go to the front desk for any assistance no working amenities, such as the ice machine, the laundry room, and

booked had to wait 20 minutes to check in because the girl checking people in was doing the laundry and all the

no breakfast, it was supposed to have a pool; wasn t working, the gym; wasn t working; etc

free laundry machines for use

free laundry and fitness center

laundry was free and the gym was excellent

love the comfortable, clean, modern rooms and kitchenettes.

additionally $75 non-refundable pet fee is ridiculous and had i known it would be so much, i would have chosen

the distance from our room to laundry. my husband has heart issues and too far to walk

laundry

easy access, plenty of parking. close to our points of interest.

the breakfast, free wifi and awesome snack bar for purchases was a bonus and loved all the amenities provided

breakfast was great! love, love, loved the room/suite so we stayed an extra day.

the service in the room was excellent, always had enough towels in my room, the facilities had laundry for

we really appreciated the guest laundry

laundry facilities

had almost everything but no laundry for quest and i hated the required deposit that wasn't returned until 5

no laundry

there is a complimentary laundry room,just need your own supplies

laundry but most machines weren t working coffee not great, breakfast area a bit small for amount

free laundry facilities that had top notch machines

breakfast should have dairy free options

updated look and feel of the room and also the complimentary breakfast selection and the staff that worked the

laundry facilities were great, the room refrigerator was big- and quiet, and there was a microwave,

i saw the laundry door open so i knocked and and ask for 2 towels

we took the bedding to the guest laundry and dried it and towels ourselves and paid out of pocket

i actually needed the laundry facilities for an unexpected mess

parking was good and we always felt safe

we didn't like that they were charging to use the laundry

the staff was friendly, accommodating and amazing! breakfast was great. felt like home.

breakfast could have been better for the price.

kitchen is a big plus to prepare meals instead of eating out our entire trip

the suite is very spacious with a kitchen that includes a full size refrigerator/freezer and a large microwave

onsight laundry facilities made our lives so much easier

great, friendly staff with great parking.

parking was very was and convenient

account and i m not saying it was the hotel fault however just be mindful when using the wifi

roads, breakfast was fine, very clean and comfortable plenty of pillows (love that) plenty of parking right up

breakfast was great and rooms were extremely clean! the pool/fitness center was awesome.

wifi connection to chrome cast was way below expectations

staff seems overwhelmed and treated grownup like kids

we didn t get to experience the pool, sauna or the fitness room, however, we did view it and it is amazing

wife had trouble getting wifi to work so passed on using hotels wifi.

laundry is only coin operated, in this age nobody expects to not have a cc option for laundry

liked their free breakfast and wifi options which made our stay stress-free

breakfast was great, i was very surprised at the options i had to choose from

they gym need to have some weights.

did not have a kitchen or kitchenette like i requested online when ordering the room

and the laundry machines were free to use

and the amenities like the fitness room

the wifi sucked its kept kicking me out every 5 minutes .

let me start out with my kids loved the hotel it was awesome they said the pool the layout of the hotel and the

even though the kids weren’t with us, we could see bringing them and everyone having enough space not to get

indoor pool and possible laundry services

like a management cutting corners issue, at i could see the front desk staff was having to do laundry as well

of covid-19 the pool, gym, and breakfast were not accessible but aside from that everything in the room was

we also enjoyed the breakfast very much

room layout is odd at best. breakfast noisy crowd of kids staying at hotel

our room was across from the hotel laundry so the carts and workers were constantly crowing the area

the inside pool, laundry, and gym

wifi didn't work, pool and hot tub supposedly closed for a part that was updated on booking after i

pool is too small. gets too crowded

one in parking lot

thing i like to there restaurant and bar area open up soon

there was also still a soap bar that someone has used prior still in the shower

as a 3 star should have had some light breakfast for the price

pet hair was in the room as well has long hair in/on the clean towels upon checking in

i was disappointed that i had to pay for parking and wifi. however i did. no other complaints.

amenities such as laundry room, swimming pool, and a gym as well as a beautiful breakfast every morning and most

there wasn't anything that i didn't really not like. wish the pool was open later.

no breakfast and i had my kids with me

in pool a little too cold but us and no hot tub but considering rest was hotel was great, this is

parking was limited due to being blocked off for painting of building

the pool and the laundry room where i was able to dry my bathing suit

ladies from laundry area came and cleaned up the bathroom floor and gave us extra towels

laundry services were not convenient. i only had cash and hotel did not have quarters

and laundry are listed as amenities yet neither is available

were no guest laundry facilities

love the separate bedroom and full kitchen. staff was nice.

really appreciate the kitchen in each room

shocks from the start - 1) $125 pet fee

room with full kitchen was excellent

beds were comfortable and breakfast was actually really good

creepy laundry

need laundry supply vending machine on property.

great staff, good variety at breakfast, comfortable bed, large room, laundry facility was good

has laundry facilities

however, the wifi is really bad, you cannot expect this.. very poor connection and quality.

hold staff accountable for sanitizing the common areas to include the gym and laundry room on a reoccurring

accessing gym was odd and sinage

and the staff at the bar was friendly

there is a restaurant in the hotel so if you don't want to go out, you can order room service

comfy bed, large shower, nice desk and kitchen area.

also, kudos for a nice workout room and guest laundry

we made last minute reservations and had to do some laundry, everything was so clean and there were many stores

over a three day stay, we never could get the wifi to connect with our laptop computers or cell phones

helpful; hotel was immaculate; parking was convenient; location was convenient; and complimentary breakfast was

parking

clean new workout equipment, swimming, and laundry facilities

i appreciated use of the laundry area

suite, good sofa bed, space to work in the lobby, free laundry facility at the hotel, mini-fridge, microwave

breakfast, free parking, even free laundry services

however, i was able to do my laundry

all were helpful and despite some issues (cable went out; laundry machines needed some repair) they responded

a big plus: free self-service laundry with washers and dryers

location breakfast free laundry

could use more dryers for the guest in the laundry room.

then front desk said it was a resort fee for access to the laundry

had to go to target to get laundry detergent

could use a bigger guest laundry for the size of the hotel

i left my dirty laundry bag in room but still no answer from staff whether or not is was found.

of the machines in the gym were not working properly

i think the pool should be open longer.

they were not able to provide towels in a consistent manner; partially because they gave the laundry staff

the staff went out of their way to make sure my stay was pleasant, they even helped with the laundry

the hallway walls was dirty and it was dirty laundry on the floor in

it had ample parking for its guests

appreciated the convenient location from the highway, convenient on-site parking, easy and early check-in when

the elevator going to the pool was also the elevator the staff used for housekeeping and laundry

dirty, old, closed gym and pool.

was open, no breakfast as advertised, pool, bar and room service was closed

was open, no breakfast as advertised, pool, bar and room service was closed

the wifi was weak and on and off

wish they had a guest laundry

gym was nice

location was great, beautiful, modern, pet-friendly hotel. lovely restaurant great staff

the view out back on a building site. the lack of a mini-bar or room service.

breakfast very good and nicely prepared. location perfect for the reason we were there.

there s no laundry room.

lobby area a little tight, no laundry facilities

minor problem that there was no guest laundry! the hotel next door facilitated our needs though!

laundry facilities were located are neighboring hotel

laundry was in the next-door comfort inn, which was fine, and the microwave had a minor issue that

housekeeping not good. fitness equipments, not good. laundry room, not good.

corridor smelled somewhat of mildew and/or an unpleasant laundry smell

guest laundry was not all in working condition

no ac in the fitness room. soap dispenser in laundry room was empty.

laundry room on 10th floor where the ac was broken, like trying to do laundry in a sauna

no breakfast, only one laundry room, no pool

72 - and you have to pick it up in person - no room service

no room service

other hotels of similar price offer a free continental breakfast which my kids particularly enjoy

work out gym, breakfast, staff

laundry machines access , hotel had no quarters, which they apologetic about

the hotel was clean the staff was sweet the pool and jacuzzi was amazing breakfast was on

property was clean and well -maintained and my room was comfortable with good kitchen supplies

great breakfast

we liked the breakfast and all the amenities.

to register before able to get into parking lot; laundry facilities were mostly broken (even some not marked

i had to use the clip hangers, laundry bag and drapes to block the flow from hitting her while on the bed trying

you would never know people have pets here if you didn't see them

i had my gym clothes but never got to the gym because i couldn't figure out where it was

we came in it was very clean and neat, the kitchen i was surprised about

fact that it was $36 a night for the parking garage and no laundry services on site were a let down

the rooms need more or brighter lighting and i wish the shuttle took guest to the harbor

kids were very disappointed

such a clean and well maintained hotel. gym is fantastic too!

the gym and size of the room

guest laundry facilities were excellent

the laundry room was clean, plenty of machines and reasonably priced

i forgot about the laundry room and the gym very nice and convenient

parking available, full gym, laundry facilities

we were also happy to have the amenities including breakfast, kitchen and laundry room

but then what the hell do i know about how they do laundry or housekeeping

also when he was asked about towels, he stated the laundry wasn't done after lunch time

would not stay here again or recommend it to anyone because of the pet fee, the parking costs and the noise

the pool was greenish and i wouldn’t allow the kids to swim in it

breakfast, awesome staff, clean room, had everything we needed

no laundry room and kitchen

no laundry on site.

hotel offers laundry services

the pool doesn't open until 3! i booked one night only for this amenity for my kids

great breakfast. gym facility. even though i didn't have time to use it.

laundry facility is a bonus

breakfast not that great not enough laundry machines

laundry facilities

they had laundry facility

machine was out of order and had to go down to the courtyard by marriott to do laundry

laundry was not available and we needed it

also, it was helpful to have new laundry machines down the hall, but for $2 per load, it would have been great

asked multiple times for laundry bags & never got

it was being remodeled very few services other than onsite laundry were interrupted

free wifi (for non-members), breakfast was just ok but they did not serve any cappuccino (only black

when not in elevator, hotel workers with trash and laundry

free swimming pool coffee shuttle service laundry but coins service comfortable but sofa bed is not really

gas was leaking from the laundry room.

the 2nd floor where the laundry next to room was smelly gas everywhere & mixed mold i got headaches

laundry room was in a horrible condition, the pantry (area where you can purchase convenience

location, large room, laundry available, complimentary breakfast and happy hour.

nice to have laundry facilities and a pool for the kids

leaky laundry washer

no laundry facilitiesud83dude14 one major safety concern: we experienced difficulty getting our room

the pool was a bit small.

out, i had to wait for 6 times, till i could fit in the elevator, as staff decided to transport laundry close

laundry facilities

gym, pool and it office

everything was really nice.i didn't like the kids hanging around the building.

i like the service,the room decor, the kitchen, the gym, and it was a clean environment.

the laundry room is expensive, and the dryers do not dry at all'spent $10 drying and clothes still

staff, location, free breakfast, fitness center, and laundry. can receive mail.

breakfast was pretty good. children enjoyed the pool.

very nice hotel very clean very good breakfast lots of different food

clean, great breakfast, wonderful ammenities

was very generous in offering us water when it is needed (thanks jane) petty: she offered us a late check out,

breakfast was limited. elevators could be upgraded, they were old and slow.

was very friendly and accomidating for early check in, late check out and helped with business computer turn on

extremely friendly, and the hotel has other advantages such as the complementary breakfast or the gym room

ear buds in gym

nice hotel with a gym, good restaurant, good location

great location, friendly staff , restaurant and bar on site

no explanation of amenities was given, no mention of wifi, check-out times, valet parking, attractions in the

room was very clean and appreciated the variety in the gym

staff was nice, everything was clean. gym was small but good.

laundry was not available

lack of self laundry facility

wish room service cleaned the room earlier.

liked the gym and the bed was comfortable. nice dining menu also

think that free wifi should be automatic for what a guest is paying to stay there - i am a hilton honors member

there is a laundry room here for guest usage. room had a very comfy bed.

had to go to a nearby laundromat to do laundry because there were only 2 washing machines and 1 dryer for the

laundry

laundry room was atrocious

breakfast didn t have a lot of options

the laundry room had water everywhere

laundry room , breakfast room where breakfast served every morning

breakfast was a nice hot breakfast with a decent amount of options

small kitchen which we did not expect

was lied to at the time of reservation staying there was an indoor and outdoor pool which was 2nd requirement

only one washer and one dryer for the whole hotel which made it very difficult to do laundry

location pet friendly price

also, i pre-ordered room service breakfast the night before and it was literally the worst breakfast i've ever

i wouldn't mind if the gym opened earlier than 7am.

bar staff friendly

the most beautiful gym ever! loved all the plants surrounding the machines.

clean, modern, nice bar, nice gym.

the bar and gym are also nice

and the gym

the decor, customer service, food,gym, outside seating

free laundry and gym we re an amazing addition to the stay i will definitely be staying again in the

laundry bag would ve been nice

studio was shaking several times a day, i believe it was because of the washing machine in the laundry of the

laundry facilities were not working. there was supposed to be toaster in room and there was not

gym, the free laundry room, complimentary of the hotel and our room was a nice size with a mini kitchen and

the customer service, the free ihop breakfast, laundry option, and free wifi.

breakfast, clean, free washer/dryer to do laundry last minute book and it was above expectations

a big plus: free self-service laundry with washers and dryers

laundry is free

they offered free laundry service which we didn t use, but found convenient

the breakfast was delicious

breakfast was not too great

service, room and breakfast

we also were slightly underwhelmed by the breakfast

kids running in the hallway and knocking on our doors. this all occurred after midnight.

they checked in even after ordering room service they called to make sure everything was good

although it was only one bed for two adults and three kids, you still made sure we had a place to rest

booked for spring break and nowhere on here told us that the pool and gym were closed for renovations :/ my 13

the restaurant, gym, pool and hot tub were closed due to coronavirus restrictions.

it feels like it and it s also the laundry and staff work area

a laundry room would have been helpful but it didn t affect our stay at all.

rooms not made up daily, save money on laundry but at least make the beds and clear trash and replenish coffee

sheets smelled a little like wet laundry

very old building. tiny pool. no laundry.

i found this hotel because it had breakfast, free parking, a gym and laundry room

i loved being able to do laundry

i like the laundry, the location, and free parking.

nice fireplace

guard on duty at the pool and was very nice, the breakfast was good and really liked how friendly the general

extra laundry and trash bags were not there

private with parking

breakfast needs more vanilla creams lol

the beds are big, clean, soft and comfy, even the couch, the open floor plan is amazing the kitchen area is

crazy about the breakfast, but i know they did their best because of covid