there's no guest laundry, which feels a little unusual for a suites type hotel

1 parking spot to a room for business travelers sharing accomodations

was very clean, covid protocols in place, staff very friendly and helpful and having the kitchen was great

small but adequate parking space for free of charge

breakfast had a variety of choices and everything was fresh

the guest laundry was out of order

laundry service not available, ice machine not available.

got free late check out which really made my daughter more comfortable awaiting 6 hours between her

wifi intermittent

in front of main ffloor room close to parking lot some guys left cans and glass bottles i a

there was a laundry on site for guests to use but again we did not use this facility

then getting home near midnight and having to immediately do laundry and shower + wash our hair

the availability of laundry machine easy parking

nice and clean, awesome breakfast buffet

a small gym was available but i did not use the facility

they did tell us upon check in where the cheapest and easiest access parking lot was

clean and free parking

free parking right outside of the room

gary, the owner, was very knowledgeable and provided good tips for parking near the falls and how to get around

my car would scrape at the back when i left rhe driveway and that i could get on to the wifi the morning that

towels, we couldn't have a shower because the shower head lever was broken off, tv doesn't work, wifi doesn't

free wifi and parking

wifi didnt work

free wifi and location was great

wifi was too poor

room location was right beside laundry and at hotwl entrance

the snack bar was yummy!

use soap bar and shampoo ssaparately in the room

room set up with separate room with 2 queen beds and other space for another queen bed and wet bar with microwave

tried to charge us for early check in

didn't like that there was no breakfast, the pool was dirty, the room smell bad, the tv and wi-fi did not work

sheets were stained , the pool was green, the bathroom had no hand soap and the a/c didn't work in our room so

breakfast no coffee rooms need a little tlc good cleaning bathtub dirty, beds were comfortable,,

also, the pool was so bad them i can't wash my mop in that pool

was dirty and the photos were not like as appear on the web, wifi doesn't exist

price ice machine laundry not working

laundry on site

staff were friendly there was on site laundry facilities

no fridge in room and advertised as having a laundry but it wasn t in use. place looked tired.

cleaning ladies dragging plastic container on wheels up and down stairs full of laundry, very loud and disturbing

hotel was dated and had no laundry facility

no on-site laundry

no laundry facility and curtain backside was very dusty, needs proper cleaning

the pool was cool and the spa to hot for me.

but i think they should take it to the kitchen not to leave it on the floor for hours

no safe and no tea or coffee making in room or guest laundry

no on-site user pays laundry facilities

no guest laundry

the price i paid i would've expected there to at least be a laundry facility to be able to wash my clothes, but

the gym was clean

clean rooms and good choices for guests were to eat excellent pool area guest laundry was

the time we arrived to our room( approx 3:30 pm) there were large bins of laundry and bags of garbage through

the location and laundry facilities

was a family with young children doing laundry in the gym area

laundry was available

the pool area was used as a service corridor, where the staff walked through every minute with a laundry cart

the rooms in the other building. laundry smell and dampness. breakfast employees were rude.

elevator too slow, old and small no microwave no laundry room

cleaning crew should have proper carts for towels, not laundry hampers

the rooms were old, hotel had a smell to it, and no laundry rooms.

rooms were not clean, mystery sticky spots on the rug, stains on furniture, dirty laundry under chair, view

no laundry

trash and dirty laundry left in bags in the hall day

a staff member used the regular elevators for laundry because the service elevators were broken, and when some

no microwave in the room and no laundry facilities available for public use

wifi was slow, room smelt like cigarette even in our non smoking room, would stay here again for

it was very quiet for sleeping. good wifi for watching a movie on my tablet. very lovely towel.

very friendly staff, very clean room and pool

the wifi was a little iffy

the rates are the best on lundy's lane, the rooms are clean, great tv and free wifi

it would have been nice to have a laundry bag in the room

great variety of restaurants and bar services on site

everything. hotel, rooms, staff, closeness to fallsview casino

felt like room service at 11 pm

close to casino and keg onsite

housekeeping, concierge said they were all in use, laundry didn't get done over night

wifi-difficult to connect-noisy close to the ice machine-pile of laundry on the floor next to ice machine stayed

ordered room service every night and did not have a table to eat, and had to make one out of the laundry rack

it's essentially an apartment with no laundry services

there was no laundry service

having to pay for the laundry was awful it really was a bad hotel to stay in

was nothing that i really liked, but the fact that it had a laundry room was good, so we could wash our clothes

i didn't like that they had a laundry room but you have to put coins in it in order to use it

pool, laundry, game room

the bar closed a little to early

on site laundry facilities

you have to pay alot to do laundry

no microwave in the room but found one in the laundry room for our use

hours could of been earlier instead of 10:30a to 10:30p, only 1 microwave located on 2nd floor in laundry area

guest laundry and microwave on 2nd floor

i have an allergy to coconut and no one knows if the laundry detergent used has coconut

would have been nice to know that the laundry wasn't available during our stay.

parking not included. extra charges no laundry room

not fault of the hotel because they send there laundry out to be

location good value just no laundry facilities

bed, pillow, tv, swimming pool, sauna room, laundry room, ice vending machine.

pool was amazing.

distance to casino and clifton hill

kids loved the cookies and the pool

pool area was crowded and the hot tub was full of shampoo from kids that family allowed in there

until they knocked on our door in the middle of using it and told us the tub was leaking into tha laundry room

i would say anybody who does laundry would agree a drip of juice doesn't ruin an entire sheet but then i thought

bedsheet and comforter smells like it wasnt wash from the laundry

i asked about laundry facilities and was told i they opened at 8am

and very close to the centre and niagara falls and casino

laundry in basement was useful and cheap.

kids really liked

clean, comfortable and breakfast was excellent

couldn't connect to the wifi inside the room

kids really liked

they have a laundry room which was neat

great location spacious room laundry facilities available

had to use the laundry facility, gross 100%

was no laundry

to go out to the laundromat to clean my clothes, when this full-service hotel has a coin operated laundry on

not laundry facilities in building

a laundry at property and staff was give 2 bottles of water to few customers only

no self laundry

no free breakfast and no laundry service

had to take our wet clothes to the local laundry mat

laundry

would have been nice to know in advanced that there is a guest laundry;

i also like facilities that have onsite laundry, which this one did have and the pools and workout areas were

is excellent except the room assigned to us is right cross the elevator and beside the laundry room

useful to have an on site laundry at a bargain price of $1

maybe a policy around the laundry as i got abused by another guest.

i understand hotels have a hard making laundry feel like yours at home, but these could've been a little softer

laundry didn't take quarters as marked, had to purchase loonies.

there are laundry facilities and vending machines on site plus restaurants for

we spent our only full day in the falls doing laundry due to the bugs

the guest laundry room, clean and free for guest (don't abuse it now people)

vending machines or ice machine in the floors, and no soap for laundry machines

the laundry worked but no detergent and softener were out of stock and i couldn't make my laundry

advertise having onsite laundry, no laundry detergent available for purchase

laundry

clean, friendly with great amenities eg access to laundry and water, ice etc

staff great laundry faciltys great

clean with a good location. laundry onsite to be able to wash clothes.

that there was onsite laundry

room is dark and ugly doesn't have enough space, all the utensils are plastic and you can see the laundry

the next day, i hung the plastic laundry bag in front of the air vent and sensor so the ac wouldn't shut off

we had a bad experience with the laundry service.

nothing - but the bar didn t open until 5:00 - nothing bad.

the lounge is beautiful, we loved the fireplace!

even for early check-out, the kitchen staff ensured a good breakfast for us

there is a laundry on site, which always is a great addition if one is traveling along with kids

room was in the first floor in front of the laundry room so there was noise and other sound at night even while

was well maintained and clean, friendly staff, free breakfast, brewed coffee at the front desk, laundry facility

laundry room is also available to wash your clothes

i like the hot breakfast and that they had a fitness room, swimming pool, laundry room and free parking

laundry services: i think, this was just kept for the name sack

laundry facilities were available but there was no laundry detergent available to purchase

the dryer in the laundry didn t work once i told reception they refunded me my

self-service laundry and free parking were useful perks

close to the falls, casino and restaurants. very helpful staff and it has its own laundry.

of room, also experienced some mechanical difficult is at facility, one day no towels, issue with laundry,one

the laundry service does not exist

the laundry service

probably, an indoor pool would give this place an excellent grade.

and is within walking distance from all you would want at niagara falls such as clifton hill, casinos, skylon

laundry facilities a welcome bonus

it s $6 to do a load of laundry

there was no laundry machine like other hyatt properties.

food was simple but nice and the laundry service great

good facilities( roof top, laundry room)and friendly staff

was the second leg of our journey and we usually try to do laundry before we depart but there was no facility

we needed a place to do our laundry after several days on the road, and the receptionist pointed us to the

no laundry room

no laundry facilities price is kind of high

i was told they were doing laundry and my room would be ready soon

breakfast was very simple, not really our thing, but the laundry was super handy

new, large room, great breakfast (food variety, plenty of tables), new appliances in the guest laundry, small

laundry room needs coins and you have no other option than to take out cash and get a change for it

the possibility to use laundry services for a few dollars was very useful for us

pool was much smaller than in the picture. breakfast was ok although choices were limited.

then the laundry room ladies were too noisy

location, clean, breakfast, warm

is very small restaurant (la cucina di mamma), close to the seneca casino, free parking, fast wifi,

niageria river that also display directions toward the falls, we laughed trying to fit in the parking lot, we

the staff was friendly and the breakfast was very good

was no mention of guest coin laundry or it's location

she explained everything to us where we can do laundry at where the saltwater pool was at

helpful like eventhough we had 2 nights in this hotel still they cleaned our rooms and there is laundry aswell

the gym was a great addition as well

pool and gym were available and clean

laundry facilities helped with washing our sons blanket as well

wifi was good

wifi need to be more strong.

fast wifi

great location. large spacious room and comfy big bed, plus early check in was a bonus !

expensive with no included breakfast or laundry

kept falling off in one of the rooms (yes i had two rooms), no trash bags in trash cans and no laundry bags

d love to see the rooms updated with in room laundry and dry cleaning service options, so guests have an easy

wish the signs for the hotel parking was more visible

had a great gym and restaurant

towels need up date, one hot tub was cold, laundry was free but long wait and one broken dryer, never received

loved the laundry perks

the laundry system was really helpful too

we had planned to do laundry during our stay to avoid overpacking, but we ended up having to buy extra clothing

excellent facilities (laundry room, detergent, softener, coffee machine refill are starbucks'), good restaurants

the carpets in the restaurant were ripped and dirty, the laundry carts in the hall on the 6th floor were

smell of swimming pool everywhere

falls, right by the water, many restaurants around and indoor walkway leads to water park, casino, rainforest

earlier access to the water park

a little busy with the indoor water park being there as well

no laundry facility on site or close by

secured parking on the property, saves you a few dollars

room service was so good

tv doent have alot of channels and wifi is a bit slow but didn't really matter with all the things to do

location was great the rooms were very clean wifi was not good but if you sat outside on deck it was very good

didn't like the limited restaurant hours and no laundry options on the premises

the spa tub how close it is to clifton hill

excellent room service

vending machines were all closed, no clean towels everyday, pool and spa was closed

breakfast at their restaurant was very good and reasonably priced

laundry room

everything was good. can't really say anything bad. except you need a laundry room.

no breakfast options (except restaurant, which is pricey). and no laundry room in hotel.

kids loved the bunk beds, location was terrific and the water park was a blast

felt the room was a little too small. there was no pool just to relax. not at water park.

also there is no laundry facility

huge plus, they had a laundry service dropping fresh clean bedding each day

amenities offered like the spa were broken the pool was small and the sauna was horrible

close to the falls and casino s

free car park, early check in free breakfast and free coffee in room.

the laundry room is nice and clean

the pool water is a little cold. unfortunately the laundry was not working during our stay.

us a list of the restaurants in the area and helped us to figure out currency exchange for the laundry services

the laundry room

our truck was broken into and had everything stolen from gift cards to laundry