were put in the rooms outside of the castle which was disappointing, rubbish and laundry from previous guests

the bathroom was tired and definitely in need of a little tlc laundry despite being advertised was unavailable

laundry a bit expensive

ease which is good for a lady staying on her own breakfast choice was great getting onto the free wifi was really

thank you guys and wish you all a very merry christmas to all staff including the lovely room service

bathroom in our executive room was tiny, we were right next to the laundry room so at 7am on sunday morning we

location, pool, comfortable bed

bar service excellent especially small scottish girl, she worked very hard

restaurant and bar good

with some great food served by very polite staff, the swimming pool was an added bonus for the kids and thoroughly

bar and front room area, perfect location

no mayonnaise to go with a bacon sandwich at breakfast if i was to be picky, can t think of anything

well placed, comfortable, friendly staff, good breakfast

wifi not great - bit slow and dropped out once or twice when e-mailing whilst reviewing large files

then the doors slamming shut will definitely wake you up - my neighbors happened to be a bunch of kids who

had previously confirmed via email that there would be self laundry facilities, but they didn't exist

think our room was near a laundry room

extras really appreciated - late check out time great, central location close to the university great, great

no pool or gym

i liked that there was a gym there.

the bedroom a laundry and dry cleaning service available

didn t have time to use the gym or pool as we went out

we used the bar one evening and the prices were fairly reasonable

great kids loved it especially my son having a laughing and speaking to the receptionist

coming out of the pool was very cold.

reception staff went above and beyond to ensure laundry service was available over the holiday

noisy inside ithink my room was above the laundry room

although service life was shown was not available in the morning due to being full of laundry

also the functions spilt over into the hotel bar with kids late at night rolling around and very drunk people

ordered room service

the room seemed to be above or close to the laundry and you could hear it most of the night

also on a similar vein my room must have been close to the laundry room, because i put some of my things on

time, as we went to family and friends, but have done many times before, and the food, breakfast, bar snacks

location for our needs, ample parking which is always a bonus

we asked for room service as we had taken our daughter to university and were very tired

staff excellent and friendly. spacious rooms. guest laundry was a bonus.

everything except the food. the laundry was a bonus.

guest laundry is a great idea

also we were treated to free tokens for the laundry, which was kind and free parking

was over the moon there was a laundry to wash and dry my sons royal navy uniform ready to take in the sunday

some housekeeping issues, few cobwebs, the odd stain on laundry, mini-bar fridge warm inside (but duly reported

it was so clean and warm. the spa and pool area were amazing

heritage history atmosphere world class spa good gym & great pool facilities

wifi was pathetic, completely useless and there was little or no other data reception 3g only and

food good but over priced, fridge broken in room, mini bar very over priced, wifi good, special requests for

nicely decorated property and spacious rooms with nice on site swimming pool and gym.

staff very helpful. a bit out of the way but that's most likely because of the golf course.

was absolutely to die for (especially the thai spring rolls) we enjoyed some time in the pool and steam room

breakfast was excellent, staff were friendly, pool etc were lovely and clean

young lady on reception was new, and she was fantastic in making sure our kids had everything they needed

ran out of cheese and ham toasties only a couple hours into late night room service

that was grat time to relax and morning workout gym boxing badminton and swimming pool

fault anything really, partner said the golf course was in need of some tlc but we were informed that the greens

00am from the gardeners maintaining the golf course

the pool & spa are fantastic

privacy was lacking as our window over looked the laundry room and court yard as it was on the ground floor

the wifi was a little spotty the night we checked in but fine in the morning not a big deal.

place, nice clean fresh room, big tv , great staff, plenty of parking, comfy bed, really nice meals, nice place

has a golf course at very reasonable rates if that's what you want

plus a delicious and freshly cooked breakfast

breakfast was amazing

setting, very nice facilities, excellent meals, welcoming hosts, good wifi

parking / pathway made it difficult for suitcases

the views and the breakfast

parking in such a location was obviously no problem

the mattress was very comfortable and room service very reasonably priced

kids pool was lovely and warm

great bar area and meals, worked well even in these difficult times

one thing that the area needs is better reception for wifi

location, perfect for a wedding which i attended, plenty of parking and free facilities to use, and helpful and

excellent good food nice bar very clean

wifi in room was very poor

the day of our departure, a sunday, room service knocked on our door at 09

right in the middle of town, parking was secure , friendly staff, the food was wonderful, had room service but

breakfast and dinner good .

room was very comfortable and clean, and hosts were very accommodating with our request for an early check in

staying here super friendly and helpful as i required a late check out super smooth comfy stay would recommend

breakfast was most enjoyable and was delighted to find weekday breakfast was served until 10:00

a particular surprise was the provision of car charging points in the parking area

outdoor pool & bar, 9 hole golf, view from our room of thurlestone rock, excellent food and staff that

facilities were great and we were transported to the med with great british views from the pool or terrace and

outdoor pool & bar, 9 hole golf, view from our room of thurlestone rock, excellent food and staff that couldn