i went for a swim at the indoor pool which was clean and modern, i would have used the outdoor pool if i had

spa lift did not work which made it challenging having a mobility scooter but the staff found an

parking area unattractive

parking was cramped- decor very 1980s

spa was beautiful staff are all incredible beautiful location great breakfast beautiful restaurant beautiful

wonderful staff so friendly and helpful.. wonderful breakfast and evening meal..

plenty of parking space

location is great for a relaxing get away, very pet friendly and a great place to chill out

lovely staff and great breakfast

the food in the restaurant was of a very good standard with a reasonable kids menu

privacy was lacking as our window over looked the laundry room and court yard as it was on the ground floor

plenty of parking

beautiful, the rooms were clean and comfortable and there was sky tv which was a novelty for our kids

the breakfast was lovely and very good value

the corridor was a thoroughfare from 0700 and considering we had left the kids with relatives we were hoping

the room seemed to be above or close to the laundry and you could hear it most of the night

also on a similar vein my room must have been close to the laundry room, because i put some of my things on

comfortable room, lovely building and gardens, brilliant food, charming staff and easy parking

a good size and immaculate, lovely bar area, lovely outside seating area (made better by the peace and quiet

we asked for room service as we had taken our daughter to university and were very tired

some housekeeping issues, few cobwebs, the odd stain on laundry, mini-bar fridge warm inside (but duly reported

wifi was pathetic, completely useless and there was little or no other data reception 3g only and

that went the extra mile (managed to find me a pair of swim shorts so i didn't miss out on the gym and spa

we should have checked about the spa not allowing babies in the pool, but we managed by taking turns to look

i ended up driving around the building checking where the entrance was before parking as it was raining

pool and sauna were great

kids loved the pool

breakfast was ok

excellent breakfast helpful and friendly staff lovely warm room very relaxing stay

only wished i had my golf clubs

the bathroom was tired and definitely in need of a little tlc laundry despite being advertised was unavailable

laundry a bit expensive

were put in the rooms outside of the castle which was disappointing, rubbish and laundry from previous guests

the staff at check-in were exceptionally warm and welcoming, and the same can be said for the bar staff, who

we took a firestick and the wifi was great so we could watch a movie/series before sleep

bathroom in our executive room was tiny, we were right next to the laundry room so at 7am on sunday morning we

in the gym area were very friendly and welcoming

hotel was very clean, and the spa facilities were excellent

like your welcoming, all facilities, swimming pool, spa, breakfast, room services and all staff helpful

great location. good food- breakfast only. excellent room shower was amazing.

however it was no problem to get a delivery and eat it in the bar area along with a very generously poured

delicious breakfast

good location, friendly staff, great breakfast.

and i got to say the breakfast was brilliant, and set us up for the day

then the doors slamming shut will definitely wake you up - my neighbors happened to be a bunch of kids who

had previously confirmed via email that there would be self laundry facilities, but they didn't exist

think our room was near a laundry room

then they decided the only option available was two separate rooms for the kids (age 4 and 8)

and rooms are spacious, bar and restaurant on site

very friendly staff close by the city center nice food and atmosphere in the bar clean

the bedroom a laundry and dry cleaning service available

confortable bed good location large bathroom free wifi good quality breakfast

wifi could have been a little quick for the laptop aircon

room and bathroom, everything very clean and the kids loved the pool

to go down to the bar to order room service isn't ideal but the food was yummy and brought up within 20mins so

although service life was shown was not available in the morning due to being full of laundry

noisy inside ithink my room was above the laundry room

reception staff went above and beyond to ensure laundry service was available over the holiday

the style, location and pet friendliness

you can have room service to your room with breakfast

small no room to move, very noisy we could hear the people above us walking around also there was laundry bags

laundry in the corridor every day of our stay

bathroom flor tiles bath stained cracked sink mouldy shower door fire exit not clear 27 sacks of laundry blocking

room location (216) right opposite the cleaning/ laundry rooms where the staff congregate so noisy

better parking

tv signal was hit and miss. wifi drops quite often

wifi was not very good, sky tv would be a nice addition for a room costing 90 per night and a

the kids loved the tv with the screen cast function

we resorted to feeding the kids there and then going else where to feed ourselves

minimal fresh fruit & no pancakes or rolls for kids

wifi didn't work at all

i decided to return to my room and try room service

also we were treated to free tokens for the laundry, which was kind and free parking

guest laundry is a great idea

as world travellers, we loved that there was a guest laundry

guest laundry only 4 for wash and

was over the moon there was a laundry to wash and dry my sons royal navy uniform ready to take in the sunday

gym equipment for weight trainibg is a little old - it didn't detract from our holiday at all but i

pet hate - loads of throw pillows on the bed which look lovely but just end up on the floor

great breakfast and bar menu which was also very reasonably priced

to dislike other than overcooked bacon at breakfast which is a shame as choice is excellent

the breakfast was great and meals in bar and restaurant delicious

dogs are allowed in the restaurant. parking is on the village road outside the property.

nothing really, though parking can be a bit difficult at certain times.

wifi did not work for most of our stay

variety of dining / bar spaces for breakfast / drinks /

room service ends pretty early

great location (+ outdoor facilities for kids and grown up alike) and outstanding food (for

lack of choice in bar menu

beautiful spa suite which was the best bit about the experience.

) i went down each morning to have breakfast but my husband prefers to sleep in, so i would request a takeaway

was challenging not for the faint hearted narrow roads to negotiate breakfast was plentiful all