the rooms and beds were very comfortable and the pool area was lovely

dated but comfortable rooms. patchy wifi only in common areas, not in room at all.

mattress on bed poor free wifi kept dropping

being charged to use the gym.

comfy beds and very clean. lovely bar area and pool. excellent cocktails

of our balcony there were towels hanging over balconies all around, making the area look like a laundry

30 am when a truck picks up laundry

dinner starts at 8pm which is customary for the region but difficult to not be able to feed kids earlier when

the breakfast was excellent. plenty of choices.

the wifi kept dropping after 7 day period

place to stay but make sure there are no kids football teams staying there

locaties of the room cats with kids next to the room view on the balcony

more sun shades around swimming pool

i don t rate the golf course itself v high

would like better wifi connection

circuit spa was fab hotel was very clean staff were so helpful breakfast was so varied plenty

great choice at breakfast and at poolside bar and evening restaurant. lovely location.

location, breakfast, comfortable bed but most of all, the staff

everything you need in the kitchen

gripes - the cooked breakfast items could have been kept a little hotter and would have preferred bigger tea

poor wifi

the hotel has a rooftop sun terrace and pool plus a bar that is open in the high season

little, the music at the pool was terrible and the computer in the foyer doesn't work, but again we were given

nice pool area,could do with more shade round pool maybe some umbrellas

the wifi was a little slow

great swimming pools, plenty of sunbeds, big bar and restaurant areas, everything you can think of for breakfast

obviously payment for spa treatment is required

wifi was not great! poolside sun beds could be more comfortable if i'm being picky.

hotel, with excellent pool area, bar area, restraint and great access to a fantastic beach

the gym

the gym was poor. the spa was average.

breakfast was not great but was acceptable

see through door for the bathroom and the room service, we ordered chips and got crisps and olives and got 2

wifi was poor in our room

spacious room, fantastic bed, lovely spa and friendly staff

spotlessly clean friendly staff, free wifi, free safe, breakfast excellent, bonus having small fridge in our

position, cleanliness, decor, breakfast and pool

swimming pool was nice

breakfast was awesome cold, hot and fresh fruit

balcony, swimming pool, breakfast

after witnessing 1 man trying to get into the laundry cupboard in his underwear thinking it was his room, only

there is a laundry service i did think the free loan of a iron and ironing board would have been nice, the

time staying there and no complaints staff really friendly, breakfast good, liked if your flight later in day

the staff were welcoming at the reception, and very helpful, bar staff were great

pool was fantastic, the hotel looks after every detail and the staff is very kind, eager to help

beds, the rooms, the pool and spa all excellent

close to seafront (10 mins walk) and golf courses ( roda & mar menor)

we were tired when we arrived and ordered room service which was really nice and very reasonably priced

pool is a lovely area, very clean. gym and sauna also very good and clean.

the bed was very confortable and the gym and spa facilities were excellent.

self service laundry for 5

lots of activities for the kids, both pools are great, the kids one has a mini water slide and water fun

we made good use of the gym

was very thankful for our room upgrade, also the spa was very well maintained and clean, the staff of it are

all day long entertainment for adults and kids

the bar was pleasant and not

cleanliness price well positioned for golf courses

did not have wifi in my bedroom, i mentioned this at the desk, and i was not given any good reason

bed was a little hard for us no balcony to sit out on wifi not great

the wifi signal was weak in our room

laundry service was a complete rip off and the reception staff attitude was appalling and

a name like spa and golf we expected a bit more outside space and to see a golf course of some type

was a very good selection available for breakfast and they provided gluten free toast for my husband

safe off road parking and close to many bars and restaurants

booked a lovely suite with a pool view and was delighted when i arrived and was told i had a free upgrade to

all staff were so polite and helpful pool indoors absolutely wonderful breakfast fabulous and with one of us

half board very good value for money food was excellent in all restaurants pool was

location , clean absolutely gorgeous room , superb staff, superb breakfast, superb golf, just can t praise it

felt the breakfast could have been of a slightly better standard for a five star hotel, although there was a

pool

for a child-free quiet environment, look for an only-adults hotel because this one is full of kids having

including a fridge, and have great views (as long as you have a room overlooking the pool

you even have a shop, a small gym and some billiard tables

they had a laundrette available, a clothes/ souvenir shop and a gym, albeit it small

kids club shut

staff at the spa aren t that happy and helpful

how late the pool bar opened

easy to get sun loungers by the pool even in high season and the pool bar staff were great

the pool temperature too warm

too much food on display at breakfast, hence a lot of waste

only room service available was limited

very good breakfast. nice gym. big pool.

the wifi was difficult to connect to, and the breakfast, while nice was very expensive

there was an excessive car parking fee

isn t long enough- but - rooms dirty - staff miserable- room service appalling - food abysmal- nothing in this

i was able to do laundry and the machines worked well

excellent staff with kids club

30am as they decided to trim palm trees outside out bedroom window wifi connection not good

spa /indoor pool very small for size of hotel...dining room crowded at times

one of the waiters in the coffee shop/ bar was not very friendly, it was as if we were disturbing him when we

clean hotel clean bedding and towels in a very quiet part of guardamar although the pool was across the road

service in the sky bar very very slow

the shower was very good and no problem with the wifi whatsoever

location within distance of the seafront& promenade though if you do book out of season the sky bar was not open

spa hotel, but charge for jacuzzi. should be included.

pool and sun beds available outside apartment

the communal dining / kitchen / seating room with honesty bar was superb

clean & comfortable a well stocked honesty bar was available

at the delicious restaurant next door both nights we stayed and really enjoyed lounging by the pool

modern finca style cottages around a communal pool but it felt like it was our own, so quiet

pool is a little small for the size of the hotel but has a nice little bar with nice staff could have done with

the view from the balcony and swimming pool.

gym and pool area very clean and served it's purpose

gym area a disaster.. most machines not working ..... bad smell in the area..

everything. great location. lovely pool n jaccuzzi. great breakfast excellent rooms and views.

pleasant staff and clean room. breakfast was fabulous great views.

well located, they have kids club that my kid loved. nice pool. seemed new/renovated and clean

not great if you have kids that go to sleep early, but we managed

extremely loud bar guests and lifts

only booked b&b, breakfast was disappointing.

pretty much nothing to like, oh had plenty of parking as garage next door.

wifi in room total rubbish when it got a signal, workmen staying in hotel loud in hallway, tv only

we did not eat there but the bar was nice to have a drink

lots of parking and they allowed our dog

the wifi didn't work in our room but we had good signal so just used our phone as a hotspot.

how to use the phone - specifically- what numbers are needed to dial to call room service, laundry and the

wifi was not consistent & difficult to access in room

very quiet. dinner served in bar area.

spa and sauna can only be used with additional cost

good breakfast

the spa and pool area. laundry services.

beach thats not so far from the resort the supermarket with variety of everything the bars abd kids programmes

everything.. best weekend away with the kids.. they wanted to stay forever!!

beach thats not so far from the resort the supermarket with variety of everything the bars abd kids programmes

water park great fun and clean, spa facilities excellent, food on site good, location to beach great, value

value and quality of evening meal good. wifi good

no wifi in the rooms

wifi inadequate - worked in the downstairs area, but did not work in hotel bedroom

nice hotel fantastic wifi, the staff were excellent

good value for money ,the chap on the bar was very helpful, easy to locate and good parking

i did order for an iron and they confirm they just have laundry services.....

wifi was appalling, don t rely on it if you really need wifi i ended up linking my laptop to my

room service polite staff cleanliness water garden nice shower

the friendliest people on reception. breakfast. late bar area. especially antonio

the factualities were lovely especially the pool, we will definitely be staying at hotel nelva again

rooms lovely, very nice staff, little kids play area at reception is great

clean, well-equipped (safe in room, fast and free wifi), spacious room, generous breakfast, friendly welcome

wanted to have an early lunch at the gastro bar but they weren t serving it yet when we asked even though it

it was a very comfortable stay with good wifi and parking underneath

good wifi

comfy bed (if you dont count dirty laundry)

tv but nothing smart with it, it wouldnt connect to wifi and you could not cast to it from your phone

great bar & lovely barman

the hotel was great, it smelt so nice! very clean and great atmosphere. the pool was great.

no bar facilities after 12

we went with our kids and the room was big enough for us

great place for parking, right next to the main shopping centre and motorway.

everything.good breakfast,strong wifi,comfortable parking ,great location

to the wifi was a task

the bar is closed at the weekend - unbelievable!

very good aircon and wifi

wifi could have been better

) with ev chargepoints

no pool, but a nice gym

so many hotels that claim to be pet friendly, very little thought goes behind the statement of pet friendly

no bar in hotel and while there was a cafe/ bar adjacent it lacked atmosphere and comfort.

wifi connection

wifi

it with a restaurant and bar that when we went down to it at 5:30 pm it had decided to close was told there were

restaurant including the bar closed at four in the afternoon

the laundry prices were a little high but we appreciate reasons for that

hotel is very convenient to the city centre and having the pool and sun beds was great to chill in the evenings

beds were comfortable, nice gym, the breakfast buffet was awesome, and the small rooftop pool was a very pleasant

the gym also had plenty of good water

unavailablity of 24 room service. unavailabilty if free parking.

very clean big tv mini bar staff were fantastic

was very near our favourite bar los zagales

can a hotel be dog friendly then claim you can't take your pet in the dining area because of allergies

the wifi was problematic

24/7 clean gym

service (laundry ironing in express service, early breakfast, etc), spacy room, large bathroom,

the jets in the spa bath also turned on randomly after draining the water, and the only way to stop it was to

the breakfast is good as is the bar and snacks

bonus for us was zero charge to bring our pet dog, some hotels charge 20/25 a day for the privilege

location with taxi rank outside lovely bar and art gallery on the ground floor and they have a gym for

good wifi

wifi good - sufficient for streaming films

free wifi okay

free wifi and tea/coffee, kettle, hairdryer, toiletries in rooms

wifi works fine. the rooms are clean and the staff is helpful.

convenient room, clean bathroom, good location, fast wifi

this hotel is pet-friendly, so we guessed that it was probably a movement from a dog

as an overnight stop en route to seville and decided it was ideal for our needs: cheap, pet friendly, decent

on our outward journey, the hotel staff had recommended that we eat in la togo tapas bar about ten minutes walk

wifi is not very good

also, and whereas it was nice to have a complete series of dumbbells at the gym (4-6-8-10-12-14 kg), ending at

the wifi was a little slow but enough to get some get work done

room service no minibar fridge empate only water bottles also room does not look like what you pay

too basic, gym is too small, no complimentary mineral water

comfy bed. good location. good gym.

said we had a pet and they provided a bed for our dog, and he dog was so happy

also , after staying in many nh with my pet and having no issues this hotel was not very pet friendly

found it impossible to log on to wifi and needed to go to desk for help

if you travel with your pet you will have to pay 25 when you get to the hotel, booking says fees might be

no restaurant and the bar was closed.

people make this a great visit. hotel, bar and resterant. great combo!

very clean and comfortable hotel, so glad we could get parking in front of the hotel!

lot of trouble with wifi, kept going in and out

very dog friendly and the parking directly in front of the hotel was very good

bar next to restaurant was busy with locals so more lively

season occupancy meant that the only catering available was room service

the bar didn't open!

no parking, no room service or restaurant for dinner, no phone line at the room (it was broken)

only breakfast at pre booked times is available no restaurant bar or room service operating

the bar appeared to be poorly supplied - no bacardi and inferior house red

room service is available in the evening but is rather limited

the wifi (included in price) was good and the staff were very friendly

7) the wifi was free with good speed and connectivity

wifi good

good wifi

also, affordable ironing and laundry services

swimming pool closed! why??? gym limited equipment, needs more machines and free weights!

wifi in the room was good

good wifi connection

swimming pool could be heated