they called it an “early check in fee

it was very loud out in the parking lot and the room was filthy and smelled awful

it is very run down and very little parking.

had cigarette burns, room had a funny smell, shopping carts from local grocer retailer in parking lot

drug deals in parking lot

room, clean, nice pool, super friendly staff, nice area outside little rock

chose this location because it had a pool

we were given one smoking room

checked out before breakfast was setup, location was perfect with many food options in walking distance and a

parking lot was full of old mattress and furniture.

clean, wonderful friendly staff, and a nice breakfast

the breakfast is very convenient especially if your staying for work you can grab and go.

easy to get too. good parking. bed somewhat comfortable.

gm should have went to walmart which was in the same parking lot and made sure every room had soap

was friendly, no issues with the room, very clean, great pillows, decent hot breakfast, and very affordable

small parking spots and not enough . noise from bathroom vents

pool out of order

clean, updated, coffee was very good and breakfast was good.

location is in a great spot for getting basic needs, no noise, easy access, and parking

they have a exercise room and a pool if you want an inside

guy did try to get the pool open but i'll never really understand why you wouldn't have it ready by a friday

dirty rooms no pool

the hot tub was nice and pool view.

they lied about having a continental breakfast and lied about having wifi

wifi was really slow

staff very friendly nice having laundry facilities as we had been on road for weeks

adequate wifi wrongly described as fast but at least stable

i loved the staff. enjoyed the pool. the fire pit was awesome. perfect spot for attractions

no free breakfast, we need order.

friendly staff, location, pool

breakfast and the indoor pool

the breakfast was delicious. the room was clean and the staff were very nice and friendly..

we had to drive downtown to eat a nice dinner but parking downtown was easy

breakfast was hot and there were lots of options to choose from

soft bed and great wifi

pool and laundry was not open.

ice machine didn t work the laundry and gym facilities were not available during the 4 days we were

laundry room was next to my room, which was good until they started washing and it became very

all the amenities were closed for renovation; i had intended to use the laundry

conveniently located. nice rooms. full size kitchen (no oven). free laundry available.

nice breakfast

staff very friendly. beds comfortable. breakfast good.

the equipment in the gym didn't good,i couldn't get the treadmill to incline.

a huge group of them were in parking lot as well being loud and obnoxious when i go outside there is throw up

covid - the breakfast was very good be glad when we can go back to the full service

picking up laundry set out to be cleaned, and making sure the side doors aren t propped open.

laundry area was not working so i had to find alternative

they gave me an upgrade free of charge, jacuzzi, king sized bed, with kitchen and living area

of the property was nice and clean play parking space and overall all the guests were very exceptional in lovely

great channels and wifi

laundry area was out of order

they assisted with laundry services when the main were broken

i had specifically picked this hotel to be able to wash laundry and sit in a hot tub

laundry out of order

the guest laundry is extremely affordable

the only thing i didn t like was the little kids running up and down the hall on my 2nd night.

breakfast eggs were boiled and cold

pool needs some tlc and people smoke outside the hotel on the pool side and that was not pleasant

outdoor pool

open pool?

only slight negative, was that the laundry room only had two out of four working washing machines and two out

free laundry was a plus

loved the room, the pool, the laundry area and the breakfast was great

happy hour, laundry

location free laundry great breakfast

we wanted to dry swimwear because it was not drying overnight, we were told by laundry staff it was free

the air didn't get cold enough. the outdoor pool.

loved how clean the room was, space & how there were 2 tvs for kids to watch & parents to watch

could aked for i would recommend this hotel the staff was friendly and on point it was very clean parking

plus they has a nice size pool

scroll down far enough-addressed in the like section--guest laundry on 2nd floor-problem if you have difficulty

used the guest laundry which worked well

there is also a laundry facility and a dog park on site

the laundry was quick and cheap and there was ice available at all

also, the guest laundry dryers don t get hot enough to dry

m they have an undefined pet policy

the on site laundry room was very clean, and the washer and dryer were clean and worked great

i love the general manager jan and then there is a great laundry gal santos.

it had a laundry room which was really great because we were there for a basketball tournament.

safe location;good breakfast with scrambled eggs, sausage, waffles, cereal, yogurt; very good wifi in room;

breakfast was incredible

there was noisy construction, no access to laundry room and exposed floors with no carpet.

limited laundry

the gym was small and some of the equipment was in disrepair

i didn't like the choices on the food menu at the bar no regular burgers

comfortable room, complementary breakfast, convenient location to everything

room had spider webs, there was no laundry room, the bed sheets always felt clammy (the air conditioner did not

nice breakfast for kids

fourth, when i booked the site said spa and swimming pool

distance from the parking garage to the hotel was a little long, especially with luggage and kids

were allowed to have their kids running up and down the hallways and the sitting lounge area (upper floor viewing

the lack of free breakfast and the lack of a laundry room. overall it was great.

i loved the location, and it has ev chargers for free, a bar and it was incredibly clean!

lake view from my room and on the premises and i like that they had a restaurant with option of room service

the pool is nice and we used it as well

the music was so loud the kids and myself could not go to sleep

were too many kids who were loud

indoor pool was a highlight for our son

the indoor pool was wonderful for the kids since it was so cold outside

good breakfast

our request, as i booked 2 rooms separately), the breakfast was hot and delicious, and my kids enjoyed the indoor

there is no pool or convenient laundry service

the rooftop bar was very relaxing with a great view of downtown hot springs.

nice gym

rooftop bar. couch seating covered unavailable. sloppy dress code bar staff. music way too loud.

bar has great views

sheets smelled like fresh laundry

parking was easy and near the room

longer parking area's provided for our needs

got non smoking room due to kids having health issues and the second i opened the door all i could smell is

someone was smoking pot in the next room and beds were hard as a rock!

the gym was filthy from some type of repair that wasn t cleaned up

the spa was out of order one of the main reasons renting it

my only complaint was having a family with kids above us jumping and hollering.

pool and spa closed due to the rona

great breakfast and the kids loved the pool.

out of laundry detergent

the parking lot was lit up and has easy overflow access

there was a big light in the parking lot that shined into our room but the black out curtains helped

good breakfast options, good location, pet friendly, and clean with courteous staff

gym was too small and there was a smell

the shared parking lot with another motel was not the best arrangement.

pet friendly, but no accessible pet walking area. few options for walking pets.

room, gym and breakfast

not enough parking, breakfast could have been better.

they were very friendly and also very clean and comfortable my kids enjoyed the pool very much.

cleanliness - large stains on carpet, bathroom floor dirty, shower/toilet dirty, stains on towels, pet hair on

not much for breakfast

hotel list pet friendly so we booked it

love being on the first floor, what i did not love was all night long was the banging the kids running jumping

to the current situation the breakfast was sparse and dry, wifi was spotty at best there was no table in the