i liked that it was quiet, the laundry facility was quaint and the price for two nights

was very friendly, it was very clean, my grandkids enjoyed the fact that our room was facing the pool, excellent

was clean and well lit with ample parking

have much time in room to use wifi

the wifi wouldn't stay on and wouldn't connect to internet

cannot comment on the breakfast buffet, fitness center, or laundry facilities

the room was spacious and comfortable. laundry was free! ud83dude0a

microwave in the room breakfast every morning and a clean pool no trees around it sun beaming down on it very

the chemicals that were used to redo the parking lot was a big strong

pictures on the web side are not real dirty bathrooms no conection on wifi breakfast is the same for all nights

the location was perfect. breakfast wasn't served, i had my own kitchen in the room

cleanliness, newness, location, and free parking! also staff was responsive!

fact that my name wasn t correctly entered on to the system because it kept me from using the wifi

towel had some stains, gym tv did not work, gym needs a bike and some weights

pots etc the newest of the facility, the gym and the front desk staff

laundry machine was down

clean and great parking

actually didnt eat dinner or the breakfast that came with my check in for the following morning because j was

parking was great, plenty

clean, good location and free parking.

loved the self clean laundry option for washing and drying clothes

plenty of parking

the pool and hot tub is nice

had to dispute charged on my room service bill and still have charged pending on my debit card that no-one seems

comfortable beds. clean room. breakfast for $1.00. love it.

thought it was in carpet but as we laid in bed, i realized it was probably the laundry detergent

checking in an hour and a half early is excessive considering that there were only 5 cars in the parking lot

the breakfast was good

the grab and go breakfast looked like a kids snack bag

maybe mix up the breakfast a little

pool and hot tub was out of order there were piles of laundry and trash all over the hall on the second floor

, but the owners need to put seats for the registration desk employees to be able to sit on a bar stool during

the pool was not clean. the pump was not working. really wanted to swim.

signs posted for breakfast were incorrect. sign posted for bar was incorrect

we thought the breakfast bar was free with our room but it wasn't

hot breakfast was wonderful

comfy bed/pillows, responsive thermostat, pool

breakfast was super

pool closed for maintenance on a summer weekend

the pool was luke warm! clean rooms and the shower is amazing!!

we smelled smoke twice and couldn t figure out if it was workers in the laundry room

laundry only takes quarters

bathroom exhaust fan didn't wotk. laundry facilities limited. too expensive.

was really small, noisy location next to pool (constant stream of loud people) and laundry room (machinery

didn't have quarters for on site laundry

nice pool, guest laundry facility, and fitness center

very clean. friendly staff. room was nice and clean. nice breakfast.

was right off the interstate and easy to find abs find parking

breakfast was great

close to the freeway so lots of car noise out by the pool area.

staff was friendly we loved the laundry room on the same floor.

the laundry room was broken

staff was great the breakfast was wonderful and the room and housekeeping staff did a wonderful job with keeping

wifi didn't work

parking lot was not that big and due to a busy weekend rooms were sold out. parking was tight.

no laundry available

the pool was green

pool was disgusting

the pool was not working at the time

bed spreads r very dirty can see dirt on them never been washed carpet is very nasty i have stayed here three

appreciated the laundry facilities

to come vacuum our floors 11pm at night and we had to take our own sheets downstairs to laundry room and

was loud, laundry room wide open with a party going on in there while we were trying to rest for our trip

convenient location, ample parking, mini fridge with freezer, laundry in lobby

you can do your laundry pretty cheap here.

desk staff was borderline rude, the room was not clean, and the dryer in the guest laundry was not working (and

breakfast was served to you to avoid touching and self served food was well covered

no indoor pool

pet rooms aren't disclosed

pool was not clean

there was no guest laundry

staff, very nice breakfast buffet, solid gym with cardio and weights

walking distance to a few restaurants. near the highway. parking was easy.

was noisey, doors slammed kids running till after 11pm, next door got busy at 3am so that woke me up, not sure

consistent quality every time we visit. good pool and gym.

big rooms and guest laundry

but the laundry staff were rude and

this place was filthy. from the carpet to the elevator to the guest laundry.

sheets, smelled great, laundry facility within hotel, breakfast was pretty good, coffee available 24 hours day

laundry facilities only accepted quarters and when you ask one of the front desk clerks they were

laundry room dryer did not work

i know they must ve washed those in the new bath& body works laundry detergent or the new dupe for baccarat

i had a partial view of the roof over the pool and all i could see was chicken bones and cigarette butts on

stay open there's no door break and very difficult for me to get in and out of room wish they had room

check-in was fast and efficient, the room was properly stocked, and there was ample parking

when traveling with kids and pool is a must

loved the beds. loved that there was a kitchen.

thought i booked a kitchen with a range (oven capabilities)

great breakfast

very clean property , staff was very professional, amenities & breakfast where perfect .

are no laundry facilities on the property

easy check in and pet friendly

breakfast... not enough variety

a ground floor room as traveling with pet

the breakfast was ok

no smoking room, with burnt holes all over cover. come on!

room was a non smoking room but it clearly smelled of smoke and had cigarette burns on the blanket

they may get more additional food comments if they modify some of the breakfast items

they close the lobby doors to the pool area and the rooms to the back, so you have to go around

yet he said nothing to the people smoking weed and drinking outside right next to

the laundry ladies could not understand when i said i needed more towels and wash clothes

the wifi was weak, we should go outside to use it.

kids didn't like anything, small sugar doughnuts, small packs of other biscuits and juice so ended

breakfast should be better real food

location, right next to main restaurant chains and a huge sport indoor complex for kids :)

the vending machines don't work, the laundry stinks

breakfast, laundry on site and the friendly peopleqqq

you're looking for a quick last minute place to stay with basic amenities ie: pool, laundry facilities, handicap

breakfast was nice had a laundry if you needed i

laundry could have had more washers and dryers

wifi isn't free in 2020, lol. prices at the bar and restaraunt were really expensive

it was a lil windy so the kids enjoyed the indoor pool.

pool inside, great!!

my kids were tired after a 3 hour drive and they had to be on the vball courts in a few hours

the bartender at the bar was amazing i can't remember her name i want to say it was amy but she made

the laundry room was unbearable

genetic breakfast

the kids enjoyed the inside swimming pool and gym

guest services was wonderful! family oriented and indoor pool was a plus!

the breakfast was delicious the staff was very nice and the facility was very

to check out a laundry room key to do laundry and only able have it for certain length of time

television was good and laundry room was a blessing

hotel employee recommended places to eat and laundry services

the bed had bleached stained covers, and smelled of laundry left in the washer a few days

they have a coin laundry room on site

knew the room had not been cleaned properly and there are complaints all the time, also it stated laundry and

there was not a laundry room and it was under construction

laundry room available with good machines

freeway very clean bed and updated interior big hotel with goood facility from fitness center , laundry and etc

laundry machines takes money and do nothing, when you approach the hotel to report the faulty

hotels across from the ponds is absolutely disgusting, trash all over the sidewalk and street and parking lot

breakfast was fantastic!

bright interiors, very good breakfast, comfortable beds, welcoming staff, quiet.

clean,well maintained, with all amenities gym,pool,breakfast,complimentary coffee

friendly staff, clean rooms and a good breakfast.

staff was extremely nice and helpful the room was awesome and the breakfast and coffee was really good definitely

clean..bright..room...excellent breakfast

the kids didn’t stay in long at all

great staff, beautiful facility and amazing pool

the grounds were well kept. the decor was modern and fresh. pool was well maintained.

daughter didn't like there was no pool the free laundry and grills made up for it we have a beach don't need a

the laundry facility was clean, the kitchen in the room was well-stocked with cookware/diningware, and

laundry lady had a bit of a attitude when i needed to exchange my towels/rag

the staff... like laundry.... the location

about our room met or exceeded expectations, and even though i never used the laundry facilities i was blown

, the laundry was not working, the gym was being repaired, the a/c was not cold, the wifi was so terrible

breakfast was hot and good, even the laundry was a plus to have

laundry room was out of order, we were staying here because we lost power during the hurricane and

there was a lot of parking spots and the staff was very friendly.

small breakfast area for the size of the hotel

breakfast was good

the breakfast bar had a variety of hot and cold food and drinks

com but i heard nothing about it , so i was there to check in at 11pm with two kids and couldn t stay

breakfast was a bonus, as well as pool and gym

we had kids so it was a rough night

was no hot breakfast phone lines were off when i went to laundry to wash my clothes my clothes are soaking wet

you have to pay for laundry machines

there was a bar and restaurant

the should open the bar earlier than 5pm

the gym could use a second mirror by the exercise machines for weight lifting since a large machine

the laundry does not have detergent and needs coins

room was right next to the laundry room so we could smell the detergent chemicals at times and the slamming of

requested prior to my arrivalfor my room not to be by an elevator or laundry and on a higher floor

the rooms were great and the gym facility was nice

was broken, had to walk up 4 flights of stairs at midnight with 2 tired kids

breakfast was delicious and the laundry facilities were free to use

liked the proximity to downtown jacksonville, the full kitchen and living room and separate bedroom area

we loved the hot breakfast just what we needed to start our day

breakfast was amazing, honestly one of the best hotel breakfasts i ve had

someone is going to get hurt in either the bathroom or the kitchen

i tried to do my family's laundry

fast and friendly service from the concierge, cleanliness of the room and hotel as a whole, the breakfast was

breakfast was hot, fresh and delicious

ourselves off, the tub was very slippery when trying to get in and out of it, and the price for a pet was

the breakfast lady's attitude.

doesnt gave a guest laundry. would have been of benefit as i was on an extended trip.

the pool was closed due to a windstorm.

pool was clean & great

the property was in a good location with a good gym.

great breakfast and the ladies working the breakfast was fantastic

pool area is very poor, lacking in any character. no laundry services available

each day, the laundry dept was out of face cloths and we had to wait for them to come available

didn't eat breakfast. went to the chiefs vs jags game

no restaurants open during day/night hours for kids had to uber eats

quality of the breakfast, had to ask for milk, butter, no toast,

no housekeeping due to covid no tub no laundry no issues though- would def stay here

the free wifi was not working well.

my daughter was in hospital, so it was helpful to have hotel room so close for my other two kids

location is sooo good, the views are stunning, the pool, the gym

pool was nice for my kids i love my balcony in my room to enjoy the nice weather there

laundry room dryer, did not work on 2 attempts

laundry available onsite

i thought maybe it was the laundry or elevator

we drove overnight from illinois and they let us have early check in with no hassle or extra cost

free breakfast was great overal defenetly will be returning here & also saw that it was pet

great room, laundry & staff very nice.

the laundry needs newer

a small but adequate gym with everything you need for an overnight stay

it had a nice kitchen, living area, 2 queen beds, a desk and the bathroom was

the kitchen was perfect for a long weekend

the pool was dirty. the room needs work. tiles in bathroom broken

location. breakfast

gym and breakfast area were all very clean

clean and spacious rooms, well maintained common areas, spacious and easy accessible parking lot

close proximity to some restaurants, and fuel. friendly staff. very well lit parking area,

my room was in front of the gym and it was very noisy from the pipes, probably from the room above

pet cleaning fee that is not advertised on booking.com.

i wish that they would have had room service because the food that we ordered from outside the hotel wasn't

to be pet friendly but there is no spot to walk your dog and let it relieve itself

no gym

no info to get wifi

pet friendly, nearby irish pub at landing was good, sound proof was good in the room, bed very

wifi was flaky at times with all the conference attendees

really doing efforts to answer all wishes, coffee machine in the room, nice restaurant, good gym,great

guessing a dog / pet stayed in the room

did give us new towels and asked us to leave the dirty ones outside the room in one of the hotel laundry bags

laundry machine on site came in handy and was only $2 to wash and dry a load

the kids will survive and excellent vu s service, maintained

they try to accommodate with early and late check ins and late check out times

the pool and gym were added bonuses

laundry washer didn t work

price point for basically a studio apartment love the kitchenette and also the fact i can do laundry in my

room was nice and included a kitchenette and laundry, though we only used the fridge and coffeemaker

i appreciated the laundry and balcony for fresh air

apartment style rooms with full kitchen

thats laundry didnt work!

lit parking lot, too many dark areas

so i had to left my room every day at that time and go to the gym

noise on the second floor was so unexceptable very loud kids running up and down the hallways, doors slamming,

the breakfast and the bar were good..also the location was great ever.

exercise and laundry facilities

staff was helpful when we had to move a lot of belongings with laundry cart, because luggage carts were missing

the kitchen area in our room had a bit of syrup still stuck to counter tops and even chairs.

00 pet deposit

the kitchen needs updated

no laundry room

no self serve laundry or complimentary breakfast no deal breakers

no laundry facilities

hotel is nice but no laundry facility which is nice when you re traveling for work purposes

did not have a business center or guest laundry - both of which were listed on the website - we would not have

they have an on-site self service laundry facility

many restaurants around the area, one of the receptionist help me how the laundry works that s so

also pay for parking

the wifi was not working, the pool was dirty, the beds were

initially book my room because online it said it was pet friendly once booked i received an email detailed my

laundry and breakfast and office space with computers

ice machine and laundry services down. plus room service every other day.

pool could have been bigger and had a deeper end to it so the kids could dive and do flips into pool maybe a

the employer on duty, fixed my waffle for me and had my wife to continue eating with the kids

there was a sweaty stench in the room next to the gym which was not nice.

there is also a laundry

was an event going on with bikers and slingshots and they were in the parking lot of the hotel playing loud

my paper work said that is was no pets also on the webb site say no pet and there pets there

wifi get going in and out

the kids loved the pool area

we were able to use the laundry facility as a last minute need and were very grateful that we had the option

laundry facilities in the 2nd floor

they had a nice basketball area for my kids to play, and the pool looked clean

was extremely kind and the location was central and within minutes to the venue for my kids events

while using the pool at 230 in the afternoon cleaning guy put cleaning products in while kids and adults were

i witnessed a waiter at the breakfast bar taking great care of an elderly couple who griped about everything

and i was able to get a small workout in in the nice size gym

second, pet hair was all over our bed and towels

i loved their pet policy

excellent service! pet friendly with no fee. good bar and restaurant. clean and quiet rooms.

more breakfast selections

staff was rude. pool was closed until further notice.

carpet was so gross, the smell took my breath away

crowded breakfast area- sports teams taking over common areas.

kitchennette with utensils

location and laundry on site

breakfast could use more options.

everyone was so nice, and even coordinated a shuttle for me

this caused limited parking

were most gracious, efficient and professional in their actions, from the desk people to the breakfast staff

too many pet dogs at hotel. hate to think they sleep in by beds.

the location was just right and the pool was very relaxing

i understand we are on a pet friendly hotel but you van leave someone s else dog poop on the carpet and couch

great location, clean rooms, plenty of parking room, and the breakfast they serve is good

the location, wonderful staff & amenities. great deck, pool & view.

great staff, convenient location great price, move bar and food.

wifi was working the night i stayed and the front of the hotel is near a road/highway so i can be

parking was a bit jammed except back side and road noise was a bit higher than expected

had very poor wifi, told the desk and was told no other complaints

zee at the bar was great.................................wonderful food.