loved this resort. great pool, good restaurants and lovely rooms.

golf course was a mess and full of ants

are a couple of tiles that are loose in our villa, had to place our bag over so wont risk kids loosening it up

were placed in a villa, not the main hotel, so long walk to amenities with kids

carpet in the villa stepping into the kitchen was all broken away leaving it all open full of food debris and

it had a laundry room. after traveling for weeks, it came in handy.

close to the golf course

front desk staff gave the kids a little toy to play with at check in as well

to 3 golf courses i played tournaments at was excellent

traveled with our 2 young children and we love to have the kids sleep on the pull out bed while we slept in the

laundry machine on site came in handy and was only $2 to wash and dry a load

did give us new towels and asked us to leave the dirty ones outside the room in one of the hotel laundry bags

pet-friendly and very nice property. clean, quiet and comfortable.

it had a nice bar which served breakfast and dinner foods and cocktails

the bar and the amenities.

gym and breakfast area were all very clean

breakfast was not good the bacon had no flavor and the eggs were too dry but the biscuit and gravy

breakfast offering was excellent

breakfast was decent

amazing hotel, clean rooms, comfortable beds, & nice selections for breakfast.

the laundry needs newer

great room, laundry & staff very nice.

breakfast was really nice

the breakfast was cold it could have been hotter.

the kitchen was perfect for a long weekend

i thought maybe it was the laundry or elevator

laundry room dryer, did not work on 2 attempts

laundry available onsite

the gym was close no indoor market place

it would be to add pool towels by the pool

chairs by the adult pool weren t very comfortable and the couch in our suite was very hard and lacked throw

the entire hotel lobby area smelled like rotten fish there was a lifesaver floating in the pool

room service is

room we were given, 308, is located right next to the adult pool

the pool grill server kevin was sweet, the lounge bar server upstairs was so friendly

3) vending machines for laundry detergent and fabric sheets were not operational

like breath old breath and when i asked for fresh ones they smell the same so i am guessing the laundry is being

our kids really enjoyed the view from the balcony and the swimming pool

never could get through to room service

i have two kids so i was afraid someone could open the door

had to use the on-site coin-operated laundry unexpectedly and there was no change machine available and the

room smelled like spoiled laundry

one laundry station in the whole hotel

is good and the dinner staff were very friendly they have laundry room

expansive sitting area around and adjacent to pool

from the golfing to the spa to the fabulous restaurants to shopping, it has something for everyone

golf course and staff

room service closed the dinner menu before 10pm

we enjoyed our ocean front room, lunch by the beach and the spa facilities are top notch

i made a reservation for the gym and was not told it was closing every hour for 15 mins

liac disease) informing the cook

i am never able to connect to wifi

stayed two nights and didn't get room service the second day

love the location as a professional truck driver we were able to park our bobtail on the property

extremely weal wifi. this was a

location and laundry on site

breakfast because of covid

clean, spacious rooms. small but nice pool. decent breakfast.

were most gracious, efficient and professional in their actions, from the desk people to the breakfast staff

) clean pool, professional staff

proximity to mayo, fitness room, laundry room, mobility accommodations, pool

the pool was closed for repairs and i was looking forward to it.

i am a patient at mayo clinic, so the location is perfect and the free shuttle service to mayo is a wonderful

clean bath was nice and fresh kitchen was furnished well free breakfast with quality

convenient parking and efficient housekeeping added to the positive

love that it has a gym and also laundry area

room across from laundry so noisy on am

had they locked the laundry room the second day i was there

laundry was on 2nd floor

noisy due to being close to laundry and external door

2 miles to walmart and target ruby tuesdays right at hotel backlighted mirror, awesome on site laundry friendly

laundry facility had mold/mildew in washer, dryer smelled, wall vent in laundryroom had mold around

friendly staff, clean rooms and on site laundry

nop pet

breakfast good often completely out, even coffee

no room service

the staff said there was nothing they could do as my kids were standing in the lobby in their pjs hungry for

room service did not clean room each day and the smell in the room.

the pool view!

carpet not clean. shower old with no tub for kids.

laundry room was out of order, we were staying here because we lost power during the hurricane and

, the laundry was not working, the gym was being repaired, the a/c was not cold, the wifi was so terrible

breakfast was hot and good, even the laundry was a plus to have

no pets!!

great breakfast and hostess who sets up the breakfast area was very cordial and helpful

breakfast could be improved, no wifi in the gym neither in the swimming pool area

pool, free breakfast easy check out

new, very clean, good breakfast! friendly staff, comfortable bed and pillows.

the breakfast bar had a variety of hot and cold food and drinks

booked this hotel for the pool with 3 kids and the pool was out of order

everything is brand new. conveniently located. the pool was amazing.

great bar, lounge area, pool & rooms

everyone was nice and accommodating, the hotel is clean and the gym is great

the hotel had ev chargers for vehicles

the sleek modern design of the lobby, bar, pool and rooms were so

nice pool, guest laundry facility, and fitness center

nice breakfast, helpful, friendly kitchen staff.

no towels in the pool area.

free parking

trucks with trailers took several close parking spaces and left little room for cars

ice machine broke, swimming pool closed, spa closed, laundry room broken and closed you can

marijuana in the place(i didn't feel specially when i took me late to do the laundry someone strange called me

to check out a laundry room key to do laundry and only able have it for certain length of time

the bed had bleached stained covers, and smelled of laundry left in the washer a few days

cost of the laundry and have to reprogram our card key to get back in our room every two days when they cleaned

the room is huge and the kitchenette is very useful.

kitchennette with utensils

i like the pool and the staff is very nice

crowded breakfast area- sports teams taking over common areas.

think the $75 for having a pet with you is pretty steep

no outdoor pool

staff the hotel in general was nice my daughter enjoyed the pool

they didna ? ? t wake me up when u requested , also there is no shuttle to jax airport

for room service to clean behind the desk areas in the room we found a bunch of dust and trash behind

the comfort of the beds and amazing room service.

think the rooms need updating, bed cover were old, bathroom floors were old and the laundry are was not clean,

they put us in a handicap room next to the service area and had laundry stuff where my 8month baby could hurt

vehicle was involved in a hit and run in the parking area

there was a dirty condom in the pullout sofa my kids were going to sleep on. disgusting!

loved the kitchen and so spacious the room, perfect for family!

laundry facilities in the 2nd floor

we were able to use the laundry facility as a last minute need and were very grateful that we had the option

the variety of food since both of my kids eat differently

i love a breakfast and i like the swimming pool and jacuzzi

everything was great from the grill,pool,and breakfast.

the breakfast was nasty

we ordered from the hotel bar menu and only one 2 of the 5 things we got were edible

modern, friendly staff, beautiful lake view deck, great breakfast, comfortable bed and

beautiful breakfast bar

was hands down the best breakfast experience i have had at any hotel

everything except experience related to interaction with your laundry room.

vending, ice, and laundry product dispensers were all broken without signs

not a big deal to pay 5 dollars for the laundry but please make it easy without 25 cents coins, omg no one is

offered to do our laundry when i asked for the location of a laundry mat

maria and a gentleman who worked in the kitchen at breakfast time, housekeepers, another gentleman - janitor,

there was no guest laundry

i found the pool really cold!

pool was too small and right beside the parking lot.

the bar area was generally unattended

pool not indoors

the chef makes a different breakfast every morning

the breakfast was quite tasty with several options

beds were very comfortable we had a full kitchen with everything we needed in it

wifi was a decent speed

breakfast was phenomenal

the gym was utilized by my husband, and i was happy to wash clothes with the guest laundry

great oceanfront room with suite/balcony, prime location, very comfortable, nice to have a guest laundry, nice

pool was very small

the restaurant / bar had an exceptional staff that made you feel at home, and we couldn t wait until 5 o

i wish they only charge for adults for breakfast and not the kids.

highlight of the trip was the laundry service its $2 to was and $2

bed was super comfortable, very clean! and breakfast was really good.

pool area was open after time that closed

the pool area need some updating!

great wi-fi and plentiful parking

pool, laundry area, gym, and breakfast were really great

was no one who answered my call between 10-11 pm when i tried to inquire about the laundry facility so i had to

dryer in the laundry room are my quarters, not a huge fan of the breakfast included, not the greatest selection

of the staff was very nice and helpful- the breakfast was good- i liked that you had a laundry but more machines

the breakfast was delicious as well

our kids live in jax and live in a small home. this is our

-while i didn't utilize them, the gym seemed to have a good bit of equipment, and the pool and surrounding

i think they add have scramble eggs to the breakfast

very clean, spacious room, nice layout, excellent front desk staff, and great breakfast.

breakfast was great and the room was spacious with a nice kitchen. the staff were friendly.

good facilities on hallway -laundry and ice machine and vending in lobby

didn't like that the snack machines and laundry facility does not accept card or have a change machine to make

the staff kind polite and attentive to one's needs, excellent laundry facilities

front the front desk to the laundry people to the cleaning staff

the laundry facilities were out of order

hotel has a guest laundry facility that is clean

i only booked this place to have access to laundry

needed to do laundry

the laundry facilities weren't working

put a chair in the laundry room

they would have a menu in room, but they didn t, there was no phone list in the room, the laundry didn t

i also used the laundry room being that i didnt want to travel back with dirty laundry

what a great location! staff was very friendly and welcoming! breakfast was delicious.

loved the self serve breakfast

her smile and energy got me and my kids smiling

the workout room had a disabled treadmill and the laundry room had a broken dryer

the hotel had a great set up with pool, room, laundry, gymn

staff and customer service. hot breakfast every morning. quiet. indoor pool. on-site laundry.

-the mini fridge didn t work -the dryers in the laundry room were out of order -it didn t feel like any of

indoor pool, very nice breakfast, laundry on site

i appreciated the laundry and balcony for fresh air

laundry washer didn t work

room was nice and included a kitchenette and laundry, though we only used the fridge and coffeemaker

price point for basically a studio apartment love the kitchenette and also the fact i can do laundry in my

pool being closed

hotel was clean, there was a laundry facility, and it was located directly off a major highway for convenience

when i went to the shopping area to find laundry detergent, the clerk on duty told me that it was complimentary

they also had a guest laundry with a washer and dryer

pool area needs more attention

clean and comfortable. we liked the bar in the lobby.

hotel is nice but no laundry facility which is nice when you re traveling for work purposes

did not have a business center or guest laundry - both of which were listed on the website - we would not have

no laundry room

no self serve laundry facilities but they do offer a laundry service

no laundry facility or pool

thats laundry didnt work!

no welcome materials, wifi access instructions or directory in the room.

pet friendly

they had a little bar area in the lobby with a pool table and it was really nice

beautiful ,my wife and kids love it

many restaurants around the area, one of the receptionist help me how the laundry works that s so

they have an on-site self service laundry facility

pool looked green.

also pay for parking

the restaurant wasn t open at night and the pool wasn t as big we thought.

there is a laundry (washer & dryer) on the 7th floor, so there was no ice maker on that floor

i spoke to staff who said the laundry room was backed up like always

laundry services were not available

housekeeping using elevators during busy times. the laundry carts made a long wait.

the staff providing the towels and laundry were nice and accommodating

bathroom exhaust fan didn't wotk. laundry facilities limited. too expensive.

was really small, noisy location next to pool (constant stream of loud people) and laundry room (machinery

we smelled smoke twice and couldn t figure out if it was workers in the laundry room

no quarters for laundry at front desk. door didn't lock/shut securely.

plus if u want to any laundry in thier laundry facilities which consisted of one old small an outdated washer

the laundry was very confusing

lots of things available (food, drinks, laundry)

too many kids unsupervised in pool and pool area

clean, friendly staff, pet friendly

was not large was sufficient for kids

i did not like the fact that some of the front desk staff lied about not having a laundry facility for guests

extra towels were available, pool towels were available

the office staff was great and they had a wonderful breakfast buffett that s included in the room rate

my children were going to sleep in that part of the room but since the tv didn t work the kids had to use

holds that i didn't know they were going to put on, and a non-refundable pet fee that they overcharged for

there is also a laundry

we had the luxury of serval restaurants,bars,gyms,and other entertainment

my paper work said that is was no pets also on the webb site say no pet and there pets there

parking around the side of the building, breakfast could have tasted better.

the pool and spa tub

ice machine and laundry services down. plus room service every other day.

laundry and breakfast and office space with computers

ice machine and laundry services down. plus room service every other day.

there was a sweaty stench in the room next to the gym which was not nice.

i also liked that the pool was open all night

all the facilities including laundry and gym was great

we're very friendly housekeeper had everything i needed plus more wonderful idea about the free laundry part of

the laundry facility was clean, the kitchen in the room was well-stocked with cookware/diningware, and

we also loved that there was laundry and gym for public use

outstanding accommodations! comfortable, clean, free laundry, nice exercise room. a+++

staff were friendly, free shuttle into downtown and onside laundry facilities, microwave in room

change machine in the laundry was out of change

next to loud laundry room

had to go all the way to end of building into laundry room just for some ice, and the breakfast could have been

staff was wonderful. laundry facilities on site. nice variety for breakfast.

general, helpful and cheerful staff, laundry facilities, coffee available all day, only failing our room was

i really liked the laundry lady

laundry facilities

there s a laundry room on site, make sure to bring quarters and detergent

everything's very clean there's a laundry room right here on the hallway only a dollar a load but make sure

the grounds were well kept. the decor was modern and fresh. pool was well maintained.

the only other thing is they put a family next door like an adjoining room with small kids, and you could hear

weekends were loud at breakfast with kids running around everywhere, but should be expected.

the kids didn t stay in long at all

was sunny out but the pool is located at the back of the building & it does not get that sunlight & it makes

staff was helpful when we had to move a lot of belongings with laundry cart, because luggage carts were missing

exercise and laundry facilities

the parking lot is well lit

the kitchen needs updated

breakfast was amazing

it s above some machinery, laundry or the ice maker machine and the noise is unbearable all night long plus

carpet smelled and was humid and the lighting was very dim in the hallways especially near the laundry room

the laundry room has someones garbage on the folding table it was dirty

we definitely appreciated the coin guest laundry machines on the second floor and made use of them

the pool is more for kids because it’s very small and the hot tub too

trash in the pool.

location, spacious rooms, free parking, staff

booked a double bed but the staff gave it away so i was crammed in the room with three kids but other wise the

my kids were tired after a 3 hour drive and they had to be on the vball courts in a few hours

room service was fast and delicious

freeway very clean bed and updated interior big hotel with goood facility from fitness center , laundry and etc

laundry room available with good machines

there was not a laundry room and it was under construction

need to have quarters for doing laundry.

knew the room had not been cleaned properly and there are complaints all the time, also it stated laundry and

clean and well-maintained, staff helpful, room very quiet- even though ground floor next to laundry, great

good laundry

best staff ever, good breakfast, nice room.

shower temp was hot and shower head had good pressure. the breakfast was good too.

notifying the front desk and he helped with the thermostat, he also answered questions about the wifi and the

laundry could have had more washers and dryers

breakfast was nice had a laundry if you needed i

laundry facilities

as clean friend attentive and my pocket isn't broke by the time my stay is done so fair price the laundry is

breakfast, laundry on site and the friendly peopleqqq

was loud, laundry room wide open with a party going on in there while we were trying to rest for our trip

you can do your laundry pretty cheap here.

to come vacuum our floors 11pm at night and we had to take our own sheets downstairs to laundry room and

i asked if i could do laundry, she treated like we are a thief or something and telling us, don't go anywhere

appreciated the laundry facilities

having a laundry room so i didn t have to go home with dirty laundry

also, reported no plastic bag for laundry first morning and it was never replaced

sheets, smelled great, laundry facility within hotel, breakfast was pretty good, coffee available 24 hours day

i want refund for laundry, room service and pool not working

big rooms and guest laundry

are no laundry facilities on the property

we don't like the pet friendly policy

desk agent victoria who helped us secure a room for the night even though they were not pet

i love the staff. i enjoyed the cleanliness. and the breakfast was on point

a ground floor room as traveling with pet