very friendly, very clean comfortable room, very quiet place, nice indoor pool, fresh breakfast, laundry room

free laundry on site, decent wifi, studio style rooms

she even had towels waiting for the kids and i by the pool turns out we were related so that made the

comments to make, outside of the parking for 2 hotels together can make it a bit difficult to find a parking

easy access, plenty of parking and friendly staff

the laundry room was out of order

my daughter loved the pool

staff and accommodating, good breakfast with great variety compared to others at similar price point

powdered eggs at breakfast. no hot chocolate or tea for breakfast.

floors in room were vinyl and not carpet, so it helps with pets and probably is easier to clean between guests

the ice machine and offered laundry facilities were broken

no breakfast- it was just a clean place to stay. a bed and a shower no frills but very clean

the steps were rickety and there was no restaurant near by. breakfast was minimal.

wifi didn't work for the duration of the stay, staff

man up twice after midnight, running up and down the stairs after midnight, started a loud car in parking lot

to the location being very lake touristy, the only complaint that i have is there is no paved parking area for

said pet fees may apply but when we checked in they charged a whopping 75$ for my 8 pound cat

the step down was so far down my husband and myself fell as we stepped down into the pool

the room, staff, and breakfast was great.

clean and modern. pool and sauna was clean and was relaxing

wish there was a breakfast in the morning... not just cold cereal

breakfast everyday was decent not a lot of options but had the basic needs were met

did not have breakfast. bed very comfy & love the selection of pillows!

breakfast was excellent

clean room, friendly and helpful staff and good breakfast

the laundry area is very outdated, so outdated i'm surprised the washer and dryer even worked

breakfast

non smoking room but it and entire hallways smelled of smoke.

pet fee is per pet, but i'm pretty sure they don't have to clean twice as much in my room as

pool could use some lounge chairs and there was an issue with bees swarming by the pool gate

laundry facility was great

having on-site laundry is a huge plus and it's more affordable than the local laundromats

the noise that is made when people are going in and out the back door and the laundry room.

we had to ask for wifi password/ask for sheets for the pull out couch/ask for towels staff were not informative

grandchild loved the pool

it was good, breakfast was very good. had great selections. though i only used it once.

breakfast was ok for what it was with the covid going on

well equipped gym

was disappointed to see one of your staff members was parking in the electric vehicle charging spot and they

clean & comfortable! delicious breakfast & friendly staff!

the hotel was up to date in furnishings. kids love the indoor pool. breakfast was hot and good.

excellent stay. allowed late check out so i could attend church service! awesome staff!

very friendly staff, clean rooms with extras, fantastic breakfast, great parking

the pool was awesome and warm

convenient to everything. clean clean clean. great breakfast. kids loved the pool

pool water could be clearer underwater.

this place, how clean it is, the smell of it, breakfast was awesome and the staff is super friendly

arrival in our room there was an unpleasant odor and we discovered animal poop piled on the carpet near the

the personnel (front desk and breakfast) at this location was very welcoming.

we have self served pancake, mini biscuits, instant oatmeal, juices, muffins and coffee for breakfast

the bar areas and the feel of the resort.

00 valet parking that we were not made aware of

our family suite, which had a lovely view of the pool, was immaculate and exceptionally hygienic

pool area was really nice

ample free parking on site

no coin machine in laundry room so it was a pain trying to get change

laundry on every floor

my son found a girl's sock in his bed (i'm hoping it was stuck in the laundry and not that the sheets weren't

an elevator was always a hassle and a long wait (one of the elevators was out of service), the laundry room was

the bar was too small and they need a restaurant that is a menu based, instead of buffet style.

trash in laundry needed to be emptied.

laundry

didn t like that the laundry and maintenance rooms were constantly open

i liked that they had a laundry for guests

laundry facilities to small for building

laundry facility is an extra perk

they don t pay attention to stuff in room like no laundry bags, no clean tissue in box

they had a laundry area to wash your clothes. staff was friendly and helpful was clean.

pool should have children time and adult time

to find a single that i was unhappy about with this hotel, clean, staff was friendly, and the breakfast was

disrespectful laundry loading and unloading by my room6115

i was able cook and do laundry as it was like home yet a vacation

we had to wash our own laundry, for the money at least they could clean the room every day!

the staff provided friendly and excellent service and our kitchen was stocked with good quality cookware

kids running in the halls late at night

the guest laundry was out of order

hotel was pretty, staff were helpful, everywhere in the hotel was very clean, including the guest laundry, and

no guest laundry!!!! no snack machines on any of the 7 floors!! need to add guest laundry!

we were told that the laundry facility was available but there was an out of order sign, lady said they wouldn

24/7 laundry, was woken at 3:30 in the morning by music coming from an android phone by man doing

drawback i ever have is i wish there were laundry facilities on the 1st floor

loved the beautiful lobby with the sitting area and fireplace with the big screen tvs on both sides of the

breakfast left a lot to be desired

breakfast was nice; location was great (walking distance to lots of attractions and shopping);gym was nice

not a whole lot of parking space but at least it was free parking!

need a rail to help getting into the pool, not including the one at the steps we never saw the way to the path

comfortable. front desk staff excellent. good breakfast

was doing her best to keep up with all the patrons during breakfast

the room was large and loved having the kitchen

it stays open late, so if you have young children that go to bed early, i would suggest a parking lot facing

kitchen

spacious room, full kitchen, large bathroom, great shower, very clean, good

slept in and ate leftovers loved having the kitchen

also, breakfast lasting an extra 30 mins through the week would be nice

outside pool and spa were nice

staff, excellent breakfast, comfortable beds, close to everything, nice pool, laundry

that it had a laundry room

pool, grills, and laundry.

laundry worked very good and did the job perfect

we had to do laundry there and the washers and dryers were very clean as well, we will definitely e staying

didn t have washing powder did laundry. was out of stock. had to make a trip to the store.

fitness room laundry room perfect location different places to set and read or chat

asked to change sheets and clean room and they said they would but did not and trash and dirty laundry left in

needed to do a load of laundry

t get any new towels for 3 days of our stay because they didn t have anybody to do the laundry

and the person at the front desk acted as though i was bothering him to open the door to the laundry because

i also do not like the fact that there was not a laundry facility on site for hotel guests to use

previous guests trash and laundry lining the halls for hours

there is not a laundry room unfortunately, i wish you could have microwave's.

no guest laundry had to use home 2 laundry facility