an elevator was always a hassle and a long wait (one of the elevators was out of service), the laundry room was

no coin machine in laundry room so it was a pain trying to get change

my son found a girl's sock in his bed (i'm hoping it was stuck in the laundry and not that the sheets weren't

laundry on every floor

room, lively view of the pool, friendly staff, relaxing with a drink on the porches every evening

we had to do laundry there and the washers and dryers were very clean as well, we will definitely e staying

that it had a laundry room

staff, excellent breakfast, comfortable beds, close to everything, nice pool, laundry

pool, grills, and laundry.

maybe add a change machine in the laundry room so you don't have to bother the front desk

previous guests trash and laundry lining the halls for hours

and the person at the front desk acted as though i was bothering him to open the door to the laundry because

i also do not like the fact that there was not a laundry facility on site for hotel guests to use

there is not a laundry room unfortunately, i wish you could have microwave's.

no guest laundry had to use home 2 laundry facility

the room was spacious, plus a decent size kitchen and bath.

awesome breakfast! comfy bed! great location!

great breakfast, clean room, staff very nice

spacious room, full kitchen, large bathroom, great shower, very clean, good

slept in and ate leftovers loved having the kitchen

the bar areas and the feel of the resort.

the parking lot was a long walk.

00 valet parking that we were not made aware of

the pool was great, the hot tub was relaxing

they also loved both the indoor and outdoor pools

near laundry facilities and could hear staff talking early in the morning

my room was adjacent to the ice machine and laundry facility

long walk to room and coin laundry

oh and i noticed on my way home that a laundry is available for guests

no soap or towels at kitchenette

loved the large tiled shower and the fireplace in our room

we loved the breakfast, pool, and being able to walk most places

room service was available only by request.

cleaner than expected especially considering they are pet friendly

my kids loved both the indoor and outdoor pool area

great breakfast very good.

pet friendly

breakfast included is just icing on the cake

comfortable. front desk staff excellent. good breakfast

nearby parking and shops in walking distance. starbucks nearby!

asked to change sheets and clean room and they said they would but did not and trash and dirty laundry left in

laundry facility was great

have a laundry facility not listed in amenities

no plastic laundry bags for dirty clothes

fitness room laundry room perfect location different places to set and read or chat

it was nice to do laundry at night since this was only one of the three hotels we were staying at on this

clean, family friendly, free laundry facilities

laundry room could have been easier to find.

the fact that the hotel is so close to the landing. free laundry use. fairly close to dollywood.

the free laundry room is a nice surprise

the heated swimming pool was fabulous

would have been nice to have an indoor pool for my kids because it was too cool to swim

breakfast was somewhat disappointing

the room was large, pool area was great for the kids.

i wish there was a indorr pool.

no chair in the laundry area.

the location was fantastic, the staff was very friendly, great breakfast and very clean property

just could hear kids running and screaming above us

had to complain about anything it would be the facility didn't have smaller bicycles for younger kids

kids had a blast

needs a change dispenser for the laundry room.

lots of kids in hot tub.

the wifi for the tv didn't work

kids loved the pool

friendly staff and great location very clean we had a great time, pool was great kids loved the

expensive issues with laundry facilities not working- but maintenance did ensure that i got my laundry done in

only problem i encountered was that the dryer in their guest laundry room was not working correctly

laundry room

also the indoor pool is absolutely freezing

breakfast was great omlets and everything

for 4 towels and wash clothes and she told us to put our 4 dirty towels and wash clothes in their laundry shoot

they looked at me strange when i asked for a laundry bag

i also didn t like the fact that that door was also propped open because it was near the laundry

whatever they use with the laundry had the bedding smelling amazing

couldn't make change for laundry facilities

it was the first time i have ever smelled the laundry detergent on linens in a hotel

a little outdated laundry room was small and at the end of hall should be more centralized elevators were more

friendly front desk folks those that work in the laundry and in maintenance

only issue is: my room was directly in front of laundry. ummmm, that sucked.

we finally had to locate a nearby laundrymat to finish our laundry

they also have laundry facilities and a pool, but we didn t use them

the laundry appliances are old but worked

towel were hard and sticky ( poor laundry)

they have a laundry room

from parking lot throughout the hotel it was clean and inviting laundry machines came in handy

we do not like the laundry room noise

had to go back to the front desk several times because they didn t have any clean in the laundry room

wish they would have had laundry on every floor

parking was pretty easy even with a full crowd

the only thing i can think of is that the gym was accessible from the outside

laundry rooms (only tide in the pay for dwetergent) close to many things to

t have laundry facilities and the tv we had was outdated and not a smart tv where we could have watched

really any issues other than quarters not being available to do some laundry but by the middle of the next day

who traveled with us rec'd the only 1 st floor room which was next to the hotels laundry and maintenance room

clean rooms, good breakfast and laundry facilities.

i enjoyed the friendliness of the staff, the heated pools, modern gym and laundry room

even an arcade room for the kids, which our youngest loved

front desk worked with us on late check

the staff was great and the kids loved the pool

was amazing from cloud like pillows to delicious food from the bistro with room service

drawback i ever have is i wish there were laundry facilities on the 1st floor

the kids loved the pool and water slide also

clean rooms, wifi was great, staff was so friendly, breakfast was delicious.

parking is not very big but it ll do.

the pool was really nice

they had a laundry area to wash your clothes. staff was friendly and helpful was clean.

laundry facility is an extra perk

they don t pay attention to stuff in room like no laundry bags, no clean tissue in box

more parking spaces are needed.

great wifi and great location