that the pool and jacuzzi was not open .

we were worried the store and bar would be over priced but it wasn't expensive at all

couldn t connect to wifi

room service menu is very small and they don t run 24hr

pool very over-crowded with kids, so unable to relax

continental breakfast...ummmm nope. waffles that was it no eggs. no bacon

the complimentary breakfast was very simple, with limited selections of food

breakfast was a joke and the coffee was

there was no breakfast and the place is in

parking was horrible everyone had a garage but me

welcoming staff, free laundry services

our second time staying there and would do it again. the laundry service was great.

the free laundry washer and dryer was a great bonus for travelers on a long journey

clean, well-appointed room with kitchen and comfortable beds, good internet speed, free laundry, nice outdoor

lots of space, free laundry

my kids said the bunk beds were uncomfortable. the restaurant was a little spendy.

family fun at the large pool, with a slide & basketball hoops

the spa area was fun!

kids under 12 eat from kids menu for free though so that was a plus

kids under 12 eat from kids menu for free though so that was a plus

bed was comfy and breakfast was good.

the pool was closed and that was the only reason for taking my 4 kids to this hotel

the yogurt was just the trix, full of sugar kind, which is fine for kids but i'd prefer something more healthy

no shuttle bus comes to the hotel to get to the mystic casino

close to the casino

asked for the quietest room and got one that backed up to the guest laundry and ice machine

clean comfortable room, nice pool and gym

no airport shuttle and too expensive

close to casino. clean

there was nothing that we didn't like. staff was friendly and plenty of parking.

laundry hanging from balconies

waiting for towels until the next day because laundry was not done

not sure if they don't do laundry or what

wasn't able to get extra blanket overnight. staff didn't have access to laundry.

the laundry room was very dirty

was great very clean, good breakfast, kid friendly pool and a sauna, also pet friendly

that is was pet friendly

water slide and pool for kids staff was awesome very new remodeled rooms fresh carpet!!

the hotel is pet friendly, which was amazing for our situation

the hotel, room and pool were clean

they have a ice machine, vending machine and laundry service on every floor which was a nice surprise

while we were there the first night, school kids for a sports trip were staying there and were loud/ running

very clean rm, nice bathroom, pool area

excellent breakfast with numerous choices for us and our kids.

parking was not available

laundry is more experience than that at best western

were happy to accommodate our early check in

we didn't use the pool or gym

that's just me, the kids loved it though

noisy- wall are thin. kids ran up and down hallways all night

we are not smokers and asked for non smoking room, yet smoke was in the entrance and the hall and even up the

person walking around in parking lot when we got there, late that night and in the morning when we left

there was a strong smell of smoking through out the building

musty smelling hallway leading up to room from back parking

very nice place, plenty of parking and room was larger than expected with kitchenette.

quiet location, nice room with kitchen.

hospitality pool area was very accommodating for the younger children

breakfast wasn t great

we did not use the kitchen facilities but we will remember this hotel for future stays