put my trash, that was outside trash and, by laundry room ( bag was torn opened and trash was spread on the

the laundry lady bring me the sheets to change for myself

laundry rooms are located only on the 4th and 8th floor

the laundry rooms were a wreck. $3 to wash clothes in rusty washer

loved that you were able to use card at laundry facilities. overall nice comfortable room

horrible, no laundry facility, very small breakfast area, tv cable went out numerous times, dead roach in

i would add more things to the breakfast

great breakfast friendly staff

continental breakfast thought there would be hot meal from a stove not warm up like fresh scrambled or boiled

daily towels change, nice breakfast, very convenient location - quick access to coronado

nice laundry room available 24 hours,the desk had quarters and laundry soap to buy

the parking lot suggest there be more than one way to get out the parking lot.

clean pool

was clean, the pool was nice, and the breakfast was great

staff was very kind. breakfast was basic but good.

where clean, beds where comfortable and the laundry room + the rest of the facilities where good

find quarters for laundry

the laundry room was clean and convenient

was no detergent at the front desk, and machines in the laundry room were empty

laundry, gym and (heated) outdoor pool were nice to have

laundry ripped my clothes

rooms were large, guest laundry

breakfast daily; rooms with coffee maker, microwave and fridge; gym adequate and accessible; diy laundry available

blanca the lady in kitchen was awesome

front desk staff , houskeepers and kitchen, just the best!!!

not a lot to parking

parking, and litter everywhere

i saw a cross dresser leaving hotel 1 morning and on last night saw a tramp that didnt belong in parking lot

coffee maker! fridge! no hassle parking,staff nice,clean.

- service - cleanliness - sefty - wifi

the wifi was quite slow.

ample parking is also much appreciated

wifi works perfectly and the location is close from bus stop and restaurants

friendly staff. great location. easy check in check out process. free parking.

parking is a little tight

i went to the front desk for quarters because they had a laundry room, only to be told that the only available

your toilet system are bad can't flush, no wifi, like internet

wifi at the hotel was really bad

breakfast was great

location was great, there wasn't any noise at night, and it was easy to find parking late night

location of laundry room.

very good , laundry room , it is clean and the staff very nice.

breakfast was great, pool nice and laundry facilities

at the end of my stay i made use of the on site laundry which was clean and well kept with detergent available

liked that there was laundry onsite

great hotel/motel comparative breakfast.

felt luxurious, comfortable, large smart tv, very clean, hot breakfast included in the morning and snacks &

fridge, extremely strong room parfum impossible to get rid of, no wifi even after telling the staff, ridiculously

there were free snacks in the kitchen (cookies, apples)

the breakfast offered was a little bare bones and you have to pay extra, but it was still enjoyable

water park for kids and location

water park for kids and location

views, water park

poor service, expensive food, overrun by kids

everything. kids enjoyed the pools

bathroom was dirty and someone else s dirty laundry was in the closet i m the floor when i checked in

also they take guest in their golf cars to the beach

gym and pool were good

there were rose petals from the previous guests still laying around, the bathroom counter wasn't wiped down

umbrellas, and towels down at the beach so we each had to carry our own on the back of the golf cart

2) no laundry room for guests

in staff was very rude, lack amenities like self service laundry that almost all other hilton properties

the kids love the pool

5 min walking from 5th avenue and vey near from the zoo and water park clean and friendly for kids

our kids also loved the pool and the little splash area with a slide

marisela in the spa was so fantastic

i would ask is that maybe the bar and music play on weekdays during the summer

nice spot for a family. kids liked watching the flamingo's from the porch.

that you get charged a resort fee even if you don t use the gym, spa, pool, etc

spa was closed so i'm not exactly sure what makes a resort fee necessary

didn t get a chance to use the pool or gym but our was room was clean, comfortable and spacious

pet friendly restaurants double charged cc error corrected

right in the gaslamp quarter so you're in walking distance to so many restaurants, petco park, and across the

location near petco park, gaslamp quarters and marina

facility and pool/spa great

unable to shower comfortably, no refrigerator or microwave, no laundry services and bed throw was

wayyyyyy overpriced laundry service

hard to request laundry bags

room service food quality was very good

loved the proximity to petco park, took minutes to get in to the park

everything , loved the direct access to the rooftop bar ! would stay here again just for that

the breakfast from room service wasn t very good.

our view was of the parking lot and the amount of time it took for room service.

it would be nice if there was room service or better dining in the hotel

it was a great expierence. the roof bar was great. great room service as well very friendly

the laundry facilities were extremely helpful and convenient

the laundry, staff, location and facilities all fantastic

asked for an additional laundry bag and never got that

directly lied to by staff concerning laundry which was not sent out

there was a laundry room but the hotel ran out of detergent and did not replace it

laundry service, no on time service and extremely expensive

one room had a laundry bag with the hotels logo, another room had a generic laundry bag that seemed like it

room phone didn t work and no laundry service

no laundry room.

no breakfast

laundry service was horrible with shirts still being wrinkled

nor welcoming, no help with bags, 25 minute queues for expensive breakfast, no evening service, laundry pick up

very expensive. the laundry prices were ridiculous!

manager's credit, he did allow us to check out early without penalty and reimbursed us for the laundry service

loved this hotel overall but if you're with kids you need to think about the

beer at the front desk when we came back from dinner and there was a large group of people with 6 kids

gym was closed for renovations

fitness gym was very small with few weights

the $15 credit per day was a nice bonus to use at the bar before the event

convenient location and pet friendly

location was close to petco park

gym, bartender

pool was a little smalll as was bathroom in the room

when we were leaving there was this god awful smell coming from the laundry room where my friend literally

would hv appreciated a few laundry

extras available which came at significant extra expense such as high speed internet, laundry,

don't have laundry service or parking.

wifi worked very well

breakfast, laundry facilities and ice machine were not working

+ room and showers were decent - no laundry facilities.

no pool or hot tub no ice machine no laundry

the wifi was unsecured, therefore i could not use it

dedicated hotel parking

everything was good! computers & laundry available 24 hours.

laundry facilities & computers available

convention center and shops breakfast was filling the was a microwave computers and printer and laundry room

breakfast and laundry facilities are useful

laundry room is a big advantage especially during longer stay

nothing but hoping there s a laundry facility

it was so inviting and seeing we had a fireplace in our room just made it more special

steph, for example, was exceptionally welcoming towards us and the kids upon our arrival and check-in

to pet-co park for the game, nice walking location for downtown area, bars, ect

staff, early check-in availability, the location, the vallet, the downstairs bar area

no room service due to covid but they still manage to bring me food in my room

it s a good hotel for youngsters but wouldn t really recommend it if you re travelling with kids

the suite we were in was clean, spacious and perfect for a family with kids

the gym and rooftop are also lovely

no breakfast because of covid. no room service

a closet or storage drawers but the peg board was more helpful and adequate to display all my laundry than i

they offer you a free welcome drink for your stay and the convenience of having a restaurant and bar on site

hotel doesn t has wifi during my stay and for me was crucial

is small, only one bed, system was down for internet so no wifi, tv or phone and parking is very

the gym could improve

loved the room service option in sd and self-served candies in the lobby

the rooftop and the bar were excellent

rooftop bar was quaint and with the complementary drink as well per room

it is not a hotel for business, the wifi is really bad and there is no area where to work, not even around,

restaurant and bar were nice and food/drinks were good

- no laundry bag or shoe horn in the room

every now and then in the lobby and roof bar one gets a whiff of sewage

the roof top bar (where you can get limited food) was closed for part of the time due to a private event

bar food and drinks fell flat

beautiful new hotel in the heart of coronado, staff were so kind and welcoming. pet friendly!

spacious room with separate living room/kitchenette

the room was very clean and kitchen came with plenty of utensils for eating or cooking

this hotel is close to everything.really nice to have the little kitchen.

was very spacious, great bed, shower, two sinks, toilet and desk, was just what i needed and the wifi was also

perfect position for exploring the area and if you like bars and restaurants

could hear the bar next door through walls. tired so still fell asleep.

) in the room next to the desk, the irish bar under our room was a touch loud, but done by 12am weekdays so no

room service is an extra cosy no microwave in room

got moved from a suite to a room with view of laundry room

also, with no guest laundry, charges were too

were down for two days in the room for maintenance and we asked multiple people if they had a laundry service

the overpriced new years party in the laundry. basically a warehouse with horrid food.

tour of the hotel with the escort to our room, the rose petals all over the room and sparkling wine and room

) no breakfast, no laundry, no

the location and the restaurant ad bar was amazing!!! love this place!

wifi connection was very poor, and the electricity seemed to take a very long time to charge basic

loved the rooftop , but wish it had a little bar and maybe some type of continental breakfast .

definitely not ideal when travelling with kids

so we are paying at the lot and on our hotel bill) when we booked the room it said an outside fireplace was

stay was great, loved the pool and overall the faciliities.

location, beachfront, pool area, fire pits, christmas decor, comfortable beds

excellent room great pool top location

some of the staff at the breakfast bar where unfriendly

there was no room service the second day of my stay

the mix drinks at the bar by the pool were watered down to the point it was very noticeable

was perfect took the kids to sea world which was super close and easy to find

c

the pool area is beautiful with a great bar and fire pits and plenty of seating

+ fireplace was a nice addition to the

the gate to the pool close to our room was broken

gym was fantastic and was helpful to have laundry onsite

elevators helpful staff laundry- self service at very reasonable cost huge room, prompt cleaning superb breakfast

history of it, the low rates for laundry

gym and laundry located on s floor

neighbors had their music blasting when we were trying to put the kids to bed and were told they were allowed

they messed up our laundry, one day forgot to clean the room and front desk was never efficient in giving us

staff were rude, condescending and generally interested in the customer, and i was ripped off for laundry

appear to not be able to handle simple laundry requests

i can t get dining room service

massage in spa was fabulous

was lovely, great view of the skyline and facilities such a gym and laundry was perfect for us

i was blown away by the clean free-of-charge laundry room and small complimentary detergent boxes

we loved the pool and whirlpool, the guest laundry was a bonus

the laundry, gym , pool and organised tours were all fantastic

nice rooms, self laundry service, activities for hotel guests

valet should be included with the room along with wifi.

i called room service the evening before check out to inform them that we were leaving early (5 a

there was a major mix up with an early morning breakfast order

breakfast was excellent! late night food good. bed very comfy. fantastic location

was very basic for the price you pay and because of covid their restaurant is closed, there is no bar, only room

more accommodations to our liking and was super clean, modern, friendly, with cooking facilities, laundry

room service which i thought room service was mandatory for a 4 star rating

room was comfortable and room service was good.

hotel claims that it’s room is wide enough for two kids and two adults

pool was small and basic.

i was shocked to see the towels still had residue on them, as if they refused to buy the powerful laundry cleaner

it didn't have laundry on site please try to find a way you'll get more business definitely

there's plenty room on site you can put laundry it definitely need to do laundry thank you

it would be even better if this hotel has a laundry for guests.

com said there was laundry facilities for an extra cost but when we

these should be more directly described to clients (including the laundry service): just leave a leaflet or a

laundry service very expensive so a little self service laundry would have been great.

great gym big confortable room with

no room service 24hr-day

my kids loved the views and the deli shop to go for deli, fruit and beverages

grandness and outdoor pool and gym

no kids menu for breakfast and when i asked why i was told 'you should ask the chef or the food &

loved the rooftop pool and exercise area. close to everything.

pool area could use a vending machine for late night snacks and bottled water.

they do not have 24 hour room service so keep that in mind if you want food late

it has a laundry room, which was great

good, stayed in 3 hol inn ex and breakfast similar in all; client laundry handy

i also like the fact that they provided coin laundry within the vicinity

the laundry in the basement was great value and super handy after being away a month

self-service laundry machine swallowed multiple quarter dollars before starting accepting my coins

met they don't know how to treat a customer the the water in the shower is very weak there is no laundry

no pool, no self service laundry.

no convenient on-site amenities like a laundry room

lobby no restaurants no laundry services i checked in and in the same day i left the room and asked for my refund

room service was upon request, which i don't mind

ample laundry machines and dryers

chose this hotel for the big room (with kitchen), free breakfast, proximity to the cbd and laundry facilities

wish there was a change machine in the laundry area

clean room/ laundry convenient

there is a laundry! and the kitchen in the room was useful. the hotel was clean

but could do upgrading already toiletries - toothbrush & laundry bags have to be requested

even though that was promoted on the site and with the restaurants that meant that there was no room service

is uncomfortable, room smells horrible since it is a pet friendly hotel- they gave us glade to spray, rooms are

offered yoga and bikes to tour the neighborhood. massage at their spa was amazing!

helpful staff, great location, good gym facility. cozy atmosphere, clean, quiet.

laundry machines for guests

the dryers in the laundry area did not work well on the 12th floor

there is the laundry machine and it s great

did not make our room laundry room machines work on coins but desk can t provide any coins breakfast is not

the hotel has its own laundry, which was very appreciated

, i did report booked 4 persons with 2 big bed , but they still charge me $45 due to bring 2 kids (19year &1

it would have been nice to have a continental breakfast!

breakfast options were very expensive inside inside the hotel

pregnant-they helped change us to a king when online none were open, our flights were outside shuttle hrs they

do not have any drinks at refrigerator.can not order room service any alcohols after 23:00 pm

maybe the building air conditioning system as well as what sounded like intermittent industrial laundry machines

did not eat breakfast at the hotel, the location was nice, in the heart of downtown, a few blocks from gas lamp

i have slept on; the bar staff accommodated my late arrival and still got me something from the kitchen even

only thing i could do with more of was the general wifi in the dining area, but i was on a computer, so i suppose

helpful staff, pet friendly, great bar & delicious food

maybe because of the wifi or the tv

the crew of room service was great

didn t have room service, no snack bar area

wifi should be free

there were lots of sketchy people and homeless walking around and it was very uncomfortable with kids

no self service laundry

during my stay (which i was not informed about prior to arrival) - persistent issues getting laundry done at

the carte bar was excellent and the fit gym was beautiful

very nice gym facilities

so we had to pack up all our stuff plus 3 kids and move on to the next rooms and then un pack again

laundry on site would have been good

laundry facilities would be good

our room was next to the laundry room, so it also got loud in the morning

only wish it had a guest laundry facility

there were no laundry facilities.