- no laundry bag or shoe horn in the room

dive bar on the top floor isn t great

the rooftop bar was superb

very cute, across from the del so nice area. the upstairs bar and restaurant excellent.

the roof top bar (where you can get limited food) was closed for part of the time due to a private event

so we are paying at the lot and on our hotel bill) when we booked the room it said an outside fireplace was

stay was great, loved the pool and overall the faciliities.

some of the staff at the breakfast bar where unfriendly

excellent room great pool top location

needed to find food after 9pm and there was only one place, bar, to get the food

+ fireplace was a nice addition to the

the gate to the pool close to our room was broken

got moved from a suite to a room with view of laundry room

also, with no guest laundry, charges were too

were down for two days in the room for maintenance and we asked multiple people if they had a laundry service

the overpriced new years party in the laundry. basically a warehouse with horrid food.

had better wifi in a motel 6

the bar was nice with attentive service

many little kids

more shelving in shower for items, would have been nice, i wasn't able to lay out at pool, all chairs taken,

our kids loved the property as well

it has fabulous amenities with a wellness center tennis pool and jacuzzi overlooking sd bay

in staff was very rude, lack amenities like self service laundry that almost all other hilton properties

2) no laundry room for guests

ordered room service and it was good and with in the time frame we were told

shop was open till 9 had a small snack shop open till midnight along with a stocked bar and a lunch and dinner

wonderful location, great view of the ocean, comfortable beds and great room service

laundry service very expensive so a little self service laundry would have been great.

these should be more directly described to clients (including the laundry service): just leave a leaflet or a

great gym!!

adult-only pool seems to be under renovation, but that isn't an issue with the huge main pool

gym facilities were outstanding. rooftop bar with amazing views. very comfortable bed.

bonus cash for the snack bar and restaurants was an added surprise

the check in was really smooth and the lady saw that we had 2 kids so she immediately changed the room to one

the property was so nice and the pool was awesome

kinda tight for 2 adults but great for 2 kids

think the pool area had too many kids

was super friendly, room service was amazing (try the chocolate bag), the bed was super comfortable, valet was

shower at the gym where i took a shower before leaving and after check out could do with a make over, it was

very clean property! nice gym and pool.

no free wifi

rooms were clean but pool area was it really kept up with.

gym, bartender

love the fact they are pet friendly they do go above and beyond for the comfort of tour pet.

it is walking distance to petco park

the $15 credit per day was a nice bonus to use at the bar before the event

was at the bar and looking at the menu, the server was talking to another employee and when she finally came

the dryers in the laundry area did not work well on the 12th floor

there is the laundry machine and it s great

laundry machines for guests

did not make our room laundry room machines work on coins but desk can t provide any coins breakfast is not

the hotel has its own laundry, which was very appreciated

the breakfast from room service wasn t very good.

not a good selection for room service. would have loved to get a pot of coffee.

they rooftop bar and the view of petco park !

everything , loved the direct access to the rooftop bar ! would stay here again just for that

room service after the game, around 10pm outstanding

there was a laundry room but the hotel ran out of detergent and did not replace it

directly lied to by staff concerning laundry which was not sent out

the laundry facilities were extremely helpful and convenient

the laundry, staff, location and facilities all fantastic

asked for an additional laundry bag and never got that

nothing but hoping there s a laundry facility

stayed with my two kids over spring break, and we all agreed it's our favorite hotel

the desk clerk suggested a similar place around the corner called the whiskey bar that was fabulous real pub

the room features of a fireplace and balcony were also quite pleasing

needs better wifi

very expensive. the laundry prices were ridiculous!

manager's credit, he did allow us to check out early without penalty and reimbursed us for the laundry service

nor welcoming, no help with bags, 25 minute queues for expensive breakfast, no evening service, laundry pick up

laundry service was horrible with shirts still being wrinkled

the cocktail bar was nice and we enjoyed sitting by the pool

laundry service, no on time service and extremely expensive

room phone didn t work and no laundry service

one room had a laundry bag with the hotels logo, another room had a generic laundry bag that seemed like it

no laundry room.

no fridge or microwave in rooms and complimentary breakfast

gym was closed for renovations

fitness gym was very small with few weights

beer at the front desk when we came back from dinner and there was a large group of people with 6 kids

don't have laundry service or parking.

when we were leaving there was this god awful smell coming from the laundry room where my friend literally

extras available which came at significant extra expense such as high speed internet, laundry,

would hv appreciated a few laundry

no bar or restaurant, gym or pool, or vending machine

unable to shower comfortably, no refrigerator or microwave, no laundry services and bed throw was

wayyyyyy overpriced laundry service

hard to request laundry bags

in addition, the breakfast, is only for 2 people, and not including kids

they ar located super close a park full of kids and dogs, with an awesome view of the baseball stadium

and a laundry room

i liked the laundry, and it was reasonably priced

laundry facilities & computers available

breakfast and laundry facilities are useful

laundry room is a big advantage especially during longer stay

loud enough that the door vibrated along with the baseline of the music coming from the next-door bar on street

was very spacious, great bed, shower, two sinks, toilet and desk, was just what i needed and the wifi was also

good for young people who are into the whole bar scene

wasn't really able to connect to the wifi and when i did for a moment there wasn't any internet access

noise could hear music from the bar until 2am each night.

maybe the building air conditioning system as well as what sounded like intermittent industrial laundry machines

information on how to use temperature and tv/wifi was lacking in rooms

helpful staff, pet friendly, great bar & delicious food

continental breakfast provided but since we were checking out very early, we were provided with a keurig coffee

hotel allows pets which is fine, but it was because of this we found pet hair on bed etc

more accommodations to our liking and was super clean, modern, friendly, with cooking facilities, laundry

the bar staff and concierge had good suggestions we enjoyed.

happy hour was good pool was nice

location, staff super friendly, heavenly beds, good gym

i love the location and like the gym

laundry is poor

same day laundry delivery was late so we were late for dinner

great gym and fitness area

small pool, still very nice, in a big open space

the wifi was free, but not very strong

the mini market downstairs, my daughters & myself love it, and the laundry (washing machine & dryer) on level

i love the pool, and rooftop bar on the 5th floor. the rooms are very clean. great shower.

rooms , bathroom and kitchen was very clean

the bar and pool was comfortable

breakfast, great pool, and wonderful views

free breakfast (only 2 people) and happy hour

the gym and pool were excellent and made our stay even

from the front desk, to the bar to the shuttle driver

staff = excellent, hotel super clean,shuttle to airport at 5am & shuttle driver was so friendly & accommodating

clean, good food , good location, free shuttle to the airport

the gym was a little small.

no breakfast because of covid. no room service

the food was delicious and it's located right in the middle of all the shops and bars

not like not being able to park and there was no wifi during my stay and i was there for work

the lack of room service was disappointing but i understand it was due to covid restrictions.

loved everything about this hotel, from the old elevator to the rooftop bar to the friendly staff

noisy location, not pet according as far as pet areas for potty, elevator too small and physically hard to open

location to the ballpark, cute and quaint feel of the hotel, friendly staff, roof top bar and restaurant

this is a pet-friendly hotel, but they were unable to provide dog bowls when we asked for them, which was

is a surprise $28 'destination fee' to cover 'amenities' such as wifi which is deducted from your deposit at

but could do upgrading already toiletries - toothbrush & laundry bags have to be requested

like that there was gym and it was to the gaslamp district

facility has a nice little gym

offered yoga and bikes to tour the neighborhood. massage at their spa was amazing!

pet friendly

a closet or storage drawers but the peg board was more helpful and adequate to display all my laundry than i

they offer you a free welcome drink for your stay and the convenience of having a restaurant and bar on site

great location and great staff. bar is open late.

the hotel bar and common area was super cute and trendy

style bar and drinks

hotel has the laundry room

the laundry room is horrendous

the view and the laundry facilities

24 hr laundry access really helped not using up exploring time

very friendly staff nice that laundry facilities available

) no breakfast, no laundry, no

large bedroom with lounge area and kitchenette very nicely presented and good quality

location was central to all the main restaurants and bars

at booking, we requested a room on a top floor since this was our first stay downtown & our kids were excited

location is loud in evenings. maybe not the best choice for those with kids.

no pool, no self service laundry.

lobby no restaurants no laundry services i checked in and in the same day i left the room and asked for my refund

met they don't know how to treat a customer the the water in the shower is very weak there is no laundry

no convenient on-site amenities like a laundry room

wifi cut out a lot for us while in our room, and we struggled to get signal

loved the gym and spa facilities

the hotel bar was fantastic, they even had live music

we loved the pool. it was great for kids. the size of the room was nice.

access to an amazing gym, spa, and pool

disappointed that tea wasn't available on tuesday, when we arrived, but we had lunch at the pool bar instead,

you had to pay extra for wifi and parking

room service and food were fabulous too

confusion about breakfast being included in the rate i chose when checking in

the bar which was not at all inviting was only open from 5-10pm

have breakfast

kids pay

the bed was really confy despite not using the pool it look welcoming. breakfast was delicious

no room service

breakfast bar was limited but the customer service and quality was excellent

i was trapped between loud music and screaming kids

staff were rude, condescending and generally interested in the customer, and i was ripped off for laundry

appear to not be able to handle simple laundry requests

they messed up our laundry, one day forgot to clean the room and front desk was never efficient in giving us

we also attempted to have food delivered to the room but room service wasn't available

walking distance to petco park, all the bars and restaurants in the gaslamp

elevators helpful staff laundry- self service at very reasonable cost huge room, prompt cleaning superb breakfast

gym and laundry located on s floor

history of it, the low rates for laundry

gym was fantastic and was helpful to have laundry onsite

property was a renovated bank from 1920, so thrilled i went downstairs for the gym & saw the vault

can't do laundry, no refrigerator, or microwave in room.

no laundry room here. staff was rude. parking was horrible.

to airport, amtrak, petco park, convention center, restaurants, and a great view of sd harbor from our room

carpet in front of the balcony door was all wet (guess the door was open during heavy raining before

i love the pub style bar there inside the restaurant too

there were no laundry facilities.

would have liked a coin-operated laundry.

only wish it had a guest laundry facility

laundry facilities would be good

could of had a self serve laundry

during my stay (which i was not informed about prior to arrival) - persistent issues getting laundry done at

no self service laundry

hotel with a nice breakfast spot downstairs and a rooftop bar with great views

the bed was amazing. the pool & spa and work out area was great.

they offer a rooftop bar and a pool

wish there was a laundry facility in this hotel although we were able to use the facility nearby

no laundry machine, no hot tub but all things were good especially breakfast.

no laundry facility

mostly due to laundry being moved by housekeeping

the train was really loud , but you cant really get away from it, paying for parking, no self laundry service

nice rooms, self laundry service, activities for hotel guests

loved the guest laundry on our floor and the free supplies

we loved the pool and whirlpool, the guest laundry was a bonus

the hotel offers free of charge self-laundry (washing machines, detergent, drier machines) - we washed all our

i was blown away by the clean free-of-charge laundry room and small complimentary detergent boxes

it would be even better if this hotel has a laundry for guests.

com said there was laundry facilities for an extra cost but when we

i was shocked to see the towels still had residue on them, as if they refused to buy the powerful laundry cleaner

there's plenty room on site you can put laundry it definitely need to do laundry thank you

no laundry on site.....

convenient location and guest laundry was nice. decent breakfast included.

the laundry in the basement was great value and super handy after being away a month

hotel had amenities like coffee available all day in the lobby, and there was also a self-service laundry

today, no drinking glasses, tomorrow, no laundry bags

i also like the fact that they provided coin laundry within the vicinity

laundry is $3

i also liked that there was a guest laundry facility available

chose this hotel for the big room (with kitchen), free breakfast, proximity to the cbd and laundry facilities

wish there was a change machine in the laundry area

very good location in the city centre easy laundry

the pool was nice and it was good to have the option to use the laundry facilities ($6 a load for washing and

the laundry room was also very dirty

fully equipped apartment with kichen, common laundry facility, breakfast provided

laundry facility should be free atleast once

- grilling facilities - fully equipped kitchen with dishwasher and microwave - friendly staff - laundry room -

spacious room with separate living room/kitchenette

the room was very clean and kitchen came with plenty of utensils for eating or cooking

this hotel is close to everything.really nice to have the little kitchen.

guest laundry facilities

helpful, accommodating, and friendly; one of the valets even got me detergent and change for the laundry room

our room was also next to the maintenance and laundry room along with the valet parking

loved having self laundry available too

$40.00 per night pet fee is rather steep.

original room was the last room on level two right next to the gym, and pool, and laundry

we got lucky with room 222 right across from the pool and the laundry room

it was twice were i had call to ask about the laundry room you guys have & i just got a rude response & i left

the parking and that the laundry had no coins available anywhere.

clean, smelled nice, has a nice pool area, gym and laundry.

felt severely over charged for my laundry

there were restaurants, a pool, jacuzzi, gym, laundry room

affordable on-site laundry facilities

also if was a whole mission just to get laundry done

did her best to direct people to the other pool, you need a adults only pool , and i love my kids when there

also a shared laundry room, an ice machine on our floor (3) and self check out snack area in the loobby

) at the front desk for the hospitality and allowing a late check out

you felt right at home with the kitchen, the multiple restrooms and appliances

fully equipped and full size kitchen

done in that ud83dudc4f the staff were very friendly we arrived earlier and didn't charge for early check in

they dont have a laundry room.

no laundry facilities and that was a challenge since our flight home had been cancelled and we were

have liked self laundry machines for more convenience

ordered room service for dinner to get the kids in bed for an early flight

location is very close to airport. they have a shuttle so you don't need taxi or ride sharing.

guest laundry is convenient and a bargain

the gym now has so much equipment that it is crowded and leaves little from for people

my request from before &call day before &same day again they did not give us even half an hour early check in

we did not use the pool as the weather was just a little too cool but did sit on the deck

the bar is excellent

also, the front desk staff was not very knowledgeable in giving onsite directions (laundry room)

laundry is located in out of the way location and there is no signage

maybe just to add, there was no room service in case you were looking to have food brought to your room

the pool, spa & being across the road from san diego bay

location, views, quick check-in. and late check out

room was right over a huge laundry vent and couldn't enjoy our outdoor balcony/patio

- we rented three rooms, and my elderly aunt had a laundry list of issues with the plumbing (sink, toilet, etc

we stayed in a tropical view room and at certain times, especially if there is kids playing in the pool, you

we loved the pool bar for drinks and food

didn't like the fact that kids under 13 are at the pool after 9 pm adults need their own time to enjoy the beauty

more than 2 days to finish our laundry after we lift the hotel and forgot it

while in the pool and spa in the evening, i felt as if i were at a resort in another country and on a proper

room service described not happening currently due to staffing issue

2nd floor people had kids jumping off the beds, running back and forth, we could hear and feel it all

i requested room service nightly and it was remarkable

staff excellent, breakfast was great, laundry room available, easy to get anywhere in san diego

location is good. 24 hour coffee, laundry. heated pool. breakfast

(pool, laundry room, gym) the complimentary breakfast was really nice only thing to mention is they don

we especially like that this chain offers gust laundry facilities as we are on the road for three weeks and a

the laundry room might be in close proximity to the kitchen

extra hot water to make it drinkable only one of the three washing machines was working in the laundry

i saw people doing laundry and using the pool - which are both great amenities too

friendly staff, laundry facilities available, dishwasher in the room was a huge bonus!

airport shuttle that was easy and fast

swimming pool, gym and fire pit area

over night parking fee ($20/d) very charming room w/ kitchenette, friendly staff, coin operated laundry facility

we didn t use the gym or laundry

our pijamas required laundry

having access to laundry was a great addition

did not have any laundry detergent.

horrible, no laundry facility, very small breakfast area, tv cable went out numerous times, dead roach in

the breakfast options weren t great but the orange was

continental breakfast thought there would be hot meal from a stove not warm up like fresh scrambled or boiled

great breakfast friendly staff

great breakfast (sausage sandwiches, bagels, pancakes, pastries, (all packaged but still tasty), cereal,

everything - spacious rooms, clean. modern decor, laundry, parking etc

if you are going with family there are good laundry facilities on each floor so that is helpful after beach

-having to pay for parking -slow elevator -uncomfortable pillows -tiny gym -paying for laundry

noise from laundry room in front of my room

laundry and fitness facilities on site