small indoor pool.

service. speed of check-in. shuttle.

parking was available and convenient

when return drop my car lot parking the hotel no have shuttle.

only a short way from the airport with the hotel shuttle or by taxi (5 minutes

the indoor pool is a plus

location , breakfast , airport shuttle

the pool was out of service.

very clean and indoor pool was open

rooms well equipped, full service restaurant and great shuttle service

need to update the breakfast and the laundry room

to housekeeping facilities/laundry area, i guess

didn't go down for breakfast so can't comment but there is a waffle house yards away which was good

clean room fresh linens fresh towels airport shuttle gets extra points

the bed was nice and the bathroom was clean. the wifi was good.

shuttle is 24/7 so arrival to airport departure is in

clean, comfortable, airport shuttle was quick, restaurant in the parking lot

super clean, shower was updated, free breakfast.

but finally next day got shuttled to other location w/ pool because i had to inquire about it next day

clean rooms and good breakfast

laundry is completely complementary ( no

breakfast didn t have a wide selection but was good.

friendly staff. nice variety at breakfast. appreciated the free airport shuttle.

it was very close to the airport and the hotel shuttle started at 4am.

i checked in i told the front desk that i needed the 4;30am shuttle and no wake up call

i wish they re a laundry mat.

in addition, the property does not have a laundry facility

we had a family reunion and the entire staff, front desk, outstanding breakfast

clean rooms, free breakfast, free parking for the week and airport shuttle.

wifi worked well

great outdoor pool. nice breakfast area.

i appreciated being able to have breakfast and the always-available coffee

we utilized airport shuttle service and extended parking

mins from airport, easy access to major interstates, impressive complementary breakfast selection each morning

the breakfast was great

laundry room is also available

beds, very prompt breakfast arrangements and easy to access services like laundry and fitness

desk never had coins for the coin operated laundry

ac went off abruptly in the middle of the night when i have two kids sleeping

manager sit down across from me and my kids while we were eating breakfast like we had stolen something

the toilet was never working properly, and laundry services don't work

all the amenities included, airport shuttle availability, breakfast, laundry, location

people in 1st floor laundry room smoke cigarettes and you can smell the nasty smoke

laundry not in use tho i called in before booking and front desk said it was???

very updated large rooms comfortable beds close to airport pool laundry

it wasn't clean, exhaust wasn't working, pillows were horrible and on top of all of this wifi would turn off

breakfast was limited to 7-9 only

both liked there's a mini kitchen, that it was very clean, that it had 2 smart tv's, the internet was good, the

the pool

is clean and airport shuttle is available

room was next to the guest laundry and the noise from a sneaker in the dryer was so loud it could be heard in

my only issue was that the pool was much tinier than it looks in pictures

then the restaurant doesn t offer room service anymore

the wifi was intermittent and room phones don't work

pretty convenient, shuttle service, close to the airport .

didn't have a laundry room

kitchen, bar available and clean, and staff very friendly ud83dudc4c ud83dude00

gym open, put me at end of hall in an empty hotel- wasnt sure why

nice restaurant and bar 24/7

kind and friendly check in didn t get to have breakfast but the bar was busy in the evening

it would have been nice if there was a guest laundry room

laundry room for guests to wash their clothes

the location was excellent and the shuttle staff was very friendly and entertaining

near us to the airport and the excellent shuttle service.

breakfast was great

the guest laundry facility was in a very small room that felt a little like a closet

the bar area closed down really early for a weekend.

the pool water looked turbid and needed service.

they turned a very sad day into a relaxing, enjoyable, resting area with a wonderful free breakfast before our

only complaint is the pool was already closed for the season

breakfast was a surprise

staff, comfy room, good location, clean, good breakfast, pets friendly

breakfast was great

kitchen lady is the best with wonderful bf. clean room.

breakfast buffet was great

parking was limited they said it was full but had extra guests or something

facility was clean, the kitchen within the room was fantastic, and the employees were all very helpful and polite

wasn't able to use the pool and couldn't get a shuttle to swim at another property

says on the web site that they are pet friendly, but couldn t see the cost anywhere (fyi - it s $70 cleaning

one of the only hotels in the area with a 24 hours shuttle

was able to cook or wash laundry if needed in our room

and the guy that checked us in didn't tell us about the laundry stuff and the sink detergent was under the sink

laundry detergent, dishwashing soap, diahwasher soap was provided

this hotel could have been decent if basic laundry and cleaning were satisfactory

had did not dry my coworkers clothes, he was able to wash but had to go to a laundromat to finish laundry

if i have to write something...the pool had a lot of chlorine in it (burns the eyes bad)

loved the breakfast too

and some people made noise in the parking lot even after 11pm

has an airport shuttle

close parking was limited, and the noise was unexpectedly loud

they had a laundry place.

return a rental car and the two guys who drove the bus were very helpful plus the on site guest laundry facility

the early check in

the pool could be a little cleaner.

gym is pretty sparse (i'm a gym guy)

the food the acsses yo the gym the room

we had a meeting in your conference room, lunch catered, but no access to wifi

food from room service was not good

no hot tub or inside pool.

shuttle service is terrible

the wifi

breakfast

wifi was aweful

thank god i didnt have any kids with

breakfast was good

the laundry room was flooded

wasn't enough wash cloths in my room and i heard her tell another guest that there was no clean laundry and they

and the man incharge of the kitchen and laundry was very helpful

laundry room should be upgraded.

the free breakfast was

room was below what i can only imagine was the laundry facility

no laundry for customers

more handicap parking close to the front door.

every outside door arround the hotel's parking had keycard access working properly

i also recommend that you reach out to the hotel about the shuttle, if you are utilizing it

the next day i was doing laundry and younger man was much more pleasant when i had to walk back through the

my husband loved the kitchen setup

kitchen had just enough dishes/cooking stuff

friendly helpful staff. nice breakfast.

room spacious, kitchen well supplied, plenty of desk area to work

aloud us to park car while we were away plus airport shuttle

keeping my child occupied with the pool for something fun, while his dad visited with his mom, as kids are not

room, bathroom, bed , parking, ubication

if you have an early flight and want to use the shuttle

available on-site parking

2 rooms, nice kitchen

kept general areas, good security, centrally located to airport/rtp/rdu/ shopping/restaurants, shuttle, quiet

the breakfast had a lot to offer and the hotel amenities pool, workout room were nice

of lighted parking, great breakfast, well kept general areas, good security, centrally located to airport/rtp

really helpful staff, free shuttle is great.

clean hotel. lovely rooms. great breakfast with a variety of items!

room was spacious and bed was comfortable. the wifi connection had really good speed.

entrance and exit of parking lot.

we were on the 1st floor, so parking lot noise was an issue.

clean, quiet and the breakfast

laundry left on the floor outside 2 different rooms for the night

laundry was nice

an upbeat place, and the shuttle takes you anywhere within a 5 mile radius

no one responded to an email that i sent prior to coming about my pet.

clean rooms - strong wifi in rooms and lobby so i could work remotely during my stay.

location and convenience of laundry, gym, microwave and refrigerator

location and convenience of laundry, gym, microwave and refrigerator

so mask ud83dude37 no bar no restaurant but you are still able to sit outside and enjoy the peace

the room was clean and room service was fast

the shuttle service was an added benefit

room service was terrible

could not eat my food near the bar with my overpriced drink purchase.

the indoor pool for the kids and how clean the rooms were.

there were no vending machines just a snack bar that a simple 1

do not drink so i m not impressed by having a bar onsite m first room had no air and they had to move me that

fact that there was a youth baseball tournament and there were lots of loud kids

with lots of kids over easter weekend need to vacuum the elevators more often

the pool kept the kids entertained and the gym had the essentials needed for a workout

the breakfast was superb and the location was convenient, clean and well monitored by the staff.

terrific breakfast and a very convenient location.

free laundry room too

with the kids

the kids loved every moment & we had a blast

gym walking machines the one on the left kept glitching and restarting due to needing to return the

best breakfast with kindest staffs thumps up

the breakfast was great, l loved what i ate and the parking was good

pool perfect for children, location, staff, and cleanliness was excellent

great free parking, safe, well lit area

the property is clean and has a beautiful out side patio and inside seating area and bar

and on the highest floor possible due to my last stay not being great because i was over the parking lot and

the rooftop pool area was very relaxing

the gym and the pool plus the bar and dj was also

staff was amazing and respectful, i love how the pool is on the rooftop as well

the ambiance, the rooftop pool, the room

to website,no accessible ice machine nor accessible soda or snack unless you bought at the bar or star bucks

laundry facilities were clean (and the front desk had quarters)

pool & free breakfast spacious room w refrigerator, microwave, coffee maker, fruit in lobby,

guess was prejudice towards me when i was getting breakfast

evening parking

pool & free breakfast spacious room w refrigerator, microwave, coffee maker, fruit in lobby,

person on the staff from the laundry workers, kitchen help, bartenders to the front desk were very pleasant and

laundry facility

the wifi service is awful....

easy to find and great parking. the lounge area was amazing

breakfast pretty good

great location. easy to get to. very clean. nice bar and restaurant. quiet.

seems like the kitchen and bar were not open very often

the pool wasn't working

lighting in parking lot was excellent

pool was cloudy and off color

there were nice amenities- a large pool, laundry, free breakfast, a fitness center and computers

some of the parking spaces were kinda small.

the property was very clean, breakfast was great (loved the time). room was very clean and cozy!

the room was preferably equipped, with even a dishwasher in the kitchen

breakfast was good every morning, stayed 3 days

breakfast room laundry facilities

also i liked that there there are laundry machines in each floor for each one to use

it offers a small gym and pool, laundry facilities, a simple breakfast

i liked being able to track my load of laundry while it ran via the app, very convenient.

i have a sensitivity to fragrances, so i was bothered by the scent of laundry detergent

channels not good, laundry needed coins instead of card charge or free, one way in , through the front door

laundry was out of change, no ice, i didn t get anymore towels from housekeeping

laundry on site ($7 to wash+dry)

some of the amenities you expect at that price point: breakfast, kid s crib/playpen, coin laundry

a pile of dirty laundry remained outside of the elevator door on the second floor for literally over 24 hours

no clean rags and towels we had to wait hours til they finished laundry

lightbulb was out, and the breakfast wasn't up to the same standards as the rest of the hotel

allowed pets limited breakfast choices

covid limited breakfast choices, but what we did get was good.

staff kind and helpful, including with moving rooms/dealing with errant wifi

nice size closet with plenty of nice hangers, a laundry basket, iron and ironing board

i love that they have free laundry

staff, clean room, full accommodation '--- laundry services, gym, pool, etc--- convenient to airport and rtp

i also experienced dirty laundry/dishes and tub area wasn t clean

free laundry friendly staff good value

room service breakfast was delicious, although we had issues with the accuracy of our order

parking is always an issue however we found a spot pretty close this time.

more about the parking options ahead of time.

restaurant and bar closed

was a little worried about parking

evidently this room is directly above the laundry area

attempted early check in but there were no available rooms at the time so the only downside was that i had to

the bar needs to update choices. very limited

plastic glasses or actual glasses in the kitchen and bathroom

nice to have a bar for the evening

hotel and room was clean, price for stay was better than expected and there was a much needed laundry area on

everything breakfast wa excellent

the gym was awesome and the breakfast was amazing

great staff, clean, and pet friendly!

boutique hotel with an amazing bar - unusual drinks (even one he lights on fire) and a great breakfast cafe,

the cleaning, the staff, the breakfast, the location, the safety, the size of our room, and the laundry

comfy beds....laundry room on my floor....maybe each floor? nice. large well designed lobby.

lots of free parking. the laundry facilities were fab. the staff were lovely.

pet friendly

we came in from fl and arrived very early

was good location was good laundry facilities was easy to use parking garage was

the beddings on one of the bedrooms beds was not really dry and still smell laundry detergent

i was located a ways away from the laundry room but could hear the dryer from my room

the staff uses the guest elevators for laundry and maintenance so you have to wait for the next one

no indoor pool but they have a nice outdoor one but it was closed

great amenities that pretty much cover anything you would need such as a bar, snack bar, gym, laundry room, pool

we had asked if we could do a late check out

pool was so cloudy that we couldn't see a black sock that my kids were using as a football

pool was not operational and that is the only reason we chose this location

limited parking due to commercial area around property.

laundry

they pul the sheets and towels and clothes on the ground outside instead of in a laundry basket wtf

staff definitely made the difference, from front desk to housekeeping & overnight laundry, they were all very

we had checked in because there were laundry facilities but they were so dirty with dryer lint clumps on the

the kitchen facilities!

appreciated that they had laundry facilities and coffee available 24/7 in lobby

the laundry room needs a new washer/dryer

wifi slow

more turkey meat for breakfast

the room next to me had kids that were yelling and playing after 10:00 pm

besides the pool was closed

the pool and the room and the location

breakfast isn t a meal i consume.

breakfast was good especially on the weekend

walls thin. neighbor had kids!

morning to evening there is a lot of noise from machines i guess where we were it was close to laundry area

it was nice to have a laundry room

there was a bar downstairs

usually, the checking time is 3 pm across the board but they let us in very early

the staff was very nice. the location was great. i loved the gym and the pool.

laundry

loved the guest laundry and walking distance to fun places to

a complimentary breakfast bar and replace the old washer n dryers in laundry room, i have had to call service

free on-site parking, free wifi; mini-fridge, microwave, and a small safe in the

clean and comfortable love how they are per friendly with no hidden pet fees!!

it was a bit crowded with baseball kids, but there wasnt really anything not to like.

were disappointed that the pool wasn t open and that we were not told it would be closed

the pool is very small. not a varied wine selection at all - just poor 'house' wines available.

the pool was not open, and there were no signs posted

pool table cleanliness

breakfast bar was lukewarm at best

no microwave in the room. the bar was only open from 6-9pm.

the breakfast bar was absolutely wonderful with lots of choices

breakfast was also really good

i wish the bar had menus

laundry attendant didn t really speak good english and was very annoying and pushy at the pool

at all faulty electricity walkways littered with dirty room service trays construction at night broken glass in

staff,the location,the amazing room service and deserts

wifi sucks and i refuse to pay extra for 'stronger signal'

the gym was perfect for a good workout

ran out of laundry soap

the little bar was cute

more breakfast options.

property advertises an ev charger

hats off to the kitchen staff

it had a kitchen and living room, the bedrooms were both spacious, not much of a view but was nice and quiet

icontact he was very short he didn t tell us where to go where the elevators were where the parking was he

the breakfast was great and the room was excellent

parking at night was very difficult to find a space

need indoor pool

pool was quiet and when another hotel customer played music they were told to turn it off and it

the pool area is very nice too

was nice having a balcony over the pool

bar was closed... restaurant was closed... pool was closed due to covid...

miss a restaurant in a hotel, with a bar to relax in the evening after work, but i see that most hotels don't

i also appreciated the laundry to wash my clothes

no room service or anything

nice restaurant and gym

cheaper bar drinks

great location. the pool was very nice. the room and lobby areas were very clean.

toilet seat was quite loose. laundry coin operated no coin at front desk

laundry service from outside is

was no parking due to remodeling

i liked the location and car parking.

in room mini barno restaurant housekeeping only by request drapes falling offno room servicewaited 3 days for

no laundry. no pool. gym is tinny.

the breakfast was good. it location was great. definitely will be back.

that the pool isn t open and it s the summer and the state open the pools

i liked that they had a small kitchen

i was in need of an early check in and possible extension due to weather conditions

location, clean and has a bar onsite.

the pool and restaurant was closed. i was not given advance notice about this situation.

the pool was kept very clean

i could never get connected to the wifi.

were disappointed to learn upon checkin that the indoor pool was not available during our stay

also the parking was a challenging in the evening, you

parking isn t as spacious because huge charter buses were allowed to park taking multiple spaces

didn t use the bar but it could use a little more warmth (now all white and bright

had very noticeable fingerprint smudges all over it, and although not needed, it was apparent the kitchenette

room service was excellent. great staff.

i fell asleep she said to no i wasn t asleep we have other things to do back there like do laundry and different

hanging around parking lot, leak in laundry room that soaked hall carpet, wet laundry floor ( did not use washer

smelled of cigarettes and dirty laundry

dirty, elevator broken, when i arrived there was dirty laundry piled on the second bed in the room

kids running up and down the hallway and yelling after 11pm

free laundry, and overall it was a nice hotel

clean and big laundry room on site

laundry

friendly staff and free laundry

and laundry

laundry room was a bit messy, had to clean lint from dryer and clean excess detergent from washing

and it was so nice that they had everything you would need to feel at home, laundry room, fitness center, the

i also used the laundry facility which was fine and the fitness center, also fine

we finally found the person in the laundry room and she indicated

i also left a bag in the parking lot and the staff did a excellent job getting my bag back to me

parking was scarce and tight!

we also had our dog with us and they put us on the 3rd floor, i don t know want other pet friendly hotels

breakfast due to covid is not great, but understandable

busy weekend, so parking was not good.

mt only issue was that the drapes did not pull together, so the parking lot light shined in the window all

the halls had obviously not been vacuumed recently nor had the laundry area been maintained

bring room service back or remove it from your list of amenities

ol for the kids

indoor pool for my kids

the kids were running through the corridors all hours, just being kids and it was more the parents or

didn't like that the front desk person did not know where the laundry room was which led to having to stop on

guests monopolizing the laundry facilities and the gym could be upgraded.

love residence inn bc it has the living room and kitchen space

the tvs let you sign into your netflix account, which is very convenient, and the kitchen was stocked with all

the pool looked nice and was well kept

room service menu was bad and the restaurant had exactly same options.

and a fabulous kitchen staff with an awesome bartender

and the pool was above expectations, we enjoyed our stay and will return, simply lovely, my kids loved this

shuttle was convenient and my family loved the clean pool and area

it was very quiet and the room service was excellent.

we noticed the bar restaurant area wasn t open

while working out in the fitness center you will see a view of the pool with no water and

the whole reason we chose this hotel was because of the bar and bistro and both were closed

and five dollars for wifi is ridiculous

loved the free parking

cleanliness, breakfast location, and laundry,

, the back parking lot was not busy or full so we always got to park right at the door and go straight to

my kids enjoyed the pool

shuttle service to nearby mall

easy parking

laundry facilities were nice & very convient

sink or tub didn't have controllable drain plugs so couldn't do sink laundry or fill a bath

laundry dryer roars

they were not respectful of laundry facility and use

the dryer in laundry room was not functioning correctly

no laundry

room service, friendly staff, location, amenities, cleanliness

bar staff were very nice

was no wifi password

the parking and construction.

it would be perfect for a family with a long stay because of the laundry mat

the laundry room is open 24/7 which makes it easier to do laundry when the machines are not in demand

the laundry is too expensive.

lobby area was inviting and the breakfast was

large rooms, cleanliness, breakfast, friendliness of staff

free which is great however the dryers took forever and residents were rude about managing their laundry

the room had everthing we needed (kitchen, bathroom, comfy bed, big tv), also there are a lot of parking place

sparse kitchen supply: dishes , glasses etc

liked having the kitchen area for an extra sink in the morning for 2 of us to get ready

enough parking ; room smelled awful when we walked in; zero air circulation; took hours for it to get

the little bar area was never open at 6:00 - usually was 6:30 or later

it is a pet friendly hotel, huge dogs everywhere , i wasent aware it was pet friendly and had a huge dog

breakfast area very nice; good location; very clean

breakfast could be improved on

charges extra for better wifi

utilities were missing, there was no laundry bag in the room, there was no socket to charge the laptop on the

laundry on 2nd floor only pool closed

room was close to the laundry/cleaning supply rooms where the staff was working throughout the days and evenings

hot breakfast, spacious room (king bed), great location to food and unc.

very clean, great breakfast. cool looking pool

having to visit hotel next door for pool and/or guest laundry

no laundry room, location and lack of visible signs to entrance.

hotel does not have laundry

nice and clean. good tv channels including golf.

complimentary wifi was slow and unusable false fire alarm at 1am