was absolutely wonderful_ crispy linens, very clean, very customer oriented, even the pool on the roof , restaurant

reception and bar staff were

was not a single piece of paper with useful info (like how to call reception, wifi, etc) in the room

wifi is good

the parking was also very easy to use

laundry is good value for money

early check in provided

lack of room service

close to airport for early am flight. surprisingly fast wifi.

the only flaw, for me, was that wifi was only available in the common areas but not in my room

they don t have a laundry room and they don t offer free coffee

would have liked onsight laundry

small bar

close to the airport, very good wifi, hotel staff is very helpful, our room has coffee machine and kettle with

quality of wifi signal dropped as the evening went on!

laundry service but the nearby laundromat i was recommended was really good

have changed the laundry and have a very penetrating chemical odour originating from the sheets and towels that

at this hotel is impractical: there is not a single rail or hook on which to hang a few bits of laundry

wifi didn't work well. had a zoom meet and had to use cell phone data

bit pricey and bar should have a full menu to choose from otherwise have to walk a few blocks to get some food

wifi didn't work in the room

very close to airport and easy shuttle bus if you didn t want to walk

spacious room with large sofa, big bathroom, good mirrors, huge closets, good wifi, room darkening drapes

shower was great, friendly and helpful staff, breakfast, shuttle to the airport.

no room service

not ideal for 3 people if you are with teenage kids

excellent room, staff very friendly. breakfast good

good parking facilities and there is a good supermarket

small breakfast hamper in the morning

breakfast was very substantial.

bin in the room was a decent-looking large wooden box that could be recognised as a small laundry box too

the breakfast was really good!

great atmosphere,comfortable and clean, great breakfast, friendly and helpful staff.

comfortable room, various channels in english and nice breakfast

good wifi

no coin laundry is inconvenience

the laundry service is pretty good

parking was easy within the hotel grounds

service at the bar could be improved. took long for a sandwich and a gin tonic.

breakfast is excellent with lots of variety. room / bed : both are of good size

no mini bar and no amenities such as pool or gym

comfy beds, wifi. ok breakfast.

no room service

coffee making facilities in room, ice bucket and free ice from vending machine made up for no bar fridge in

very fast wifi and friendly staff

excellent breakfast buffet

if you don't have small kids, it is also walkable distance to the beach

good bar food

room and decor was lovely, the breakfast was very good, the staff were very helpful, excellent all round

i ordered room service because nearby there was nothing to eat and i wanted to stay in and the hamburger was

having to wait for several minutes before being allowed to leave or enter the parking area

breakfast is not provided but there is room service

convenient for the parking space the jacuzzi the room service is good and not expensive

convenient for the parking space the jacuzzi the room service is good and not expensive

a must prices for food (room service) are quite cheap, service is fast but without any contacts with the staff

the beds were really comfy and the breakfast was better than in some more stars hotels

mini bar fridge not that cold but did work

good location, nice, helpful staff and good breakfast

so interesting, on the other hand, because of that, it was quiet; sometimes couldn't connect to wifi

the bar was also never manned so when we had some problems at night, it took some time to resolve just

clean room! hot shower! laundry service!

laundry room and parking on site

the parking, cleanliness and friendly staff

owner/staff was very helpful and accommodating in assisting with parking our vehicle to allowing for early check

was very helpful and accommodating in assisting with parking our vehicle to allowing for early check in and

we particularly liked the early check in and the fact that the included breakfast was available

were friendly, informative and welcoming, the room was spotless, it was very quiet at night, the breakfast,

spotlessly clean central but quiet location helpful staff excellent breakfast

great location - comfortable bed - we were given the option to late check out (due to participation in the city

good wifi signal

the spa is very luxurious and the rooms are spacious and the whole hotel in general was immaculate- so

the beds very comfortable, and the mini bar with tea/ coffee facilities much appreciated

had to go downstairs to get room service

weights at the gym the bed was noisy poor room service menu the bathroom always wet because of

the front office manager was really kind to give us an early check in

ok hotel. laundry was done quickly and cheaply. decent car park. good sized room.

first of all great staff, very friendly and helpful. they also have really good wifi connection.

the room was clean, had a mini bar which i was not expecting, the mattress was confortable and i could not hear

like that much the surronds, room was noisy for the street and for the guests also, wifi was so, so

wifi speed perfect

no washing machine in each room, making paid laundry service an avoidable expense

were very freindly, wonderful and very professional, the rooms were amazingly looked after, the bar and the

the gym is very small

difficult to connect phone to wifi

thanks to my curiosity i walked around and found a gym and a beautiful restaurant and only after discovering

great laundry service

large parking with ev chargers, location, friendly staff

wifi was not very stable at times

picked this hotel as a place to rest before an early flight from opo

large parking with ev chargers, location, friendly staff

wifi was not working properly

wifi good

the room was very comfortable and spacious, the bed was nice, adequate sitting place and a kitchenette for

the room is very comfortable, there is a mini kitchen, tea/coffee/water, apples, you can take sweets for tea

wifi in the room interrupted several times

broken in the pool, kids left unattended by parents and no staff to guarantee rules being adhered

restaurant, bar and pool were small.

balcony is a bit dangerous especially for kids

room service was excellent. the food is delicious. friendly staff at the reception

nice bar area where we had a light dinner

complex of shops and restaurants, such as the continente supermarket, hairdresser, pharmacy, laundry service

we were able to do laundry in the mall below

outstanding service, great breakfast and even better customer service.

- unstable wifi. - seriously understaffed. - far from tourist attractions.

changed the room when i complained that is the case, they allowed me for an early check-in and late check out

the breakfast was very limited with a lot of sugar loaded items in the menu

the daily breakfast we looked forward to, with fresh produce and delicious

the decor and surroundings are beautiful. the breakfast was adequate.

the hotel is approximately about 20 minutes' drive from the airport and offers its own parking

laundry did not come back when it was due and we had to push reception

they don't actually have a pool, so if you wish for the kids to go for a swim, that won't happen

the mojitos served in the bar were made of no fresh ingredients.

no spa or swimming pool

the room service, and restaurant and bar staff were exceptional as also the reception staff

breakfast menu to order as well as a hot and cold buffet

the location, our room, the breakfast, the pool, the bar and especially the great customer service & lovely

breakfast was great with a good selection and dinner in the informal restaurant was perfect

location excellent concierge amazing bar staff excellent

kids are not allowed to use the swimming pool.

the laundry wasn't delivered within time and had to ask for it at least twice before they brought it at

good breakfast, with everything you d expect in sheraton, including fruits and local pastries

the bed and the bedroom. was very comfortable. breakfast was really good. wifi and tv channels

buffets are so wasteful, i hope they find a new system for breakfast

spa staff was not so nice we were just asking to visit to see if upgrading for a day would be worth

nice gym

excellent room and service. room service breakfast very good and promptly delivered.

no swimming pool, slightly far out from centre or beach

the bar team somos are unbelievable, super welcoming , cherished , they prepare the best cocktails &

the quality of the breakfast is outstanding

for 2kg of clothes in laundry

cleaners are so rude they made mistakes and put my pj in laundry basket in my last day but still no response

our kids just adored the hotel

came as i had to repeatedly go to reception and eventually ask to speak to the manager the kids pool , was booked

great place, clean everywhere, comfortable beds, clean swimming pool

very good staff, help us upgrade to bigger room for kids without extra charge

was good, the room was large, wifi was ok

very good staff, help us upgrade to bigger room for kids without extra charge

the wifi connection was excellent

staff are all really great and helpful. really well trained. bar had sandwiches.

environment, quietness, daily buffet, close to metro, easy walking to grocery, laundry, metro

friendly staff wifi and smart tvs in bedroom with you tube access, etc

and a big let down for us, the rooms were small, there were no real kitchen facilities so the room service menu

wifi, good breakfast, friendly personnel, 20mins walk from the old town but very close to the metro

further out than i would have liked (didn't realise at the time where everything was), no real bar to speak of

friendly staff, nice and clean, great breakfast, lovely big and silent room towards the backside, great price

house staff were exceptional told us where to go,where to eat, breakfast was great , great value for money will

well stocked kitchenette and very good bathroom with large shower

breakfast is very nice, they will treat you with whatever necessity you have

upon learning of our long stay, antonio upgraded us to a room which has a kitchenette area

everything especially staffs, wifi and nearby restaurant called augusto's

host was very welcoming and helpful, the room service even doubled our

while the breakfast was adequate it was unexciting.

hotel room cleaning breakfast hotel staff all etc thank

i enjoyed the buffet breakfast and coffee

wifi is slow in the room.

- poor wifi connection; the

there are a number of supermarkets nearby as well as local shops and a laundry

i sent out a few items to laundry - one pair of jeans, 1 nightgown, 2 pairs of socks, 2 pair of slippers and

pool areas and jacuzzi large room good shower towels at pool and robes in room good wifi and

great breakfast and nice rooms the wifi works well and the staff at our arrival was very nice

staff at check in were fantastic, room was spacious and the kids loved the bunk beds

the area was not so nice either but had a very nice self service laundry mat across the street and that was

laundry services weren't available so couldn't dry our rain-soaked coats

didn't point out the wifi code on my door card wallet, so i couldn't find it looking in the manual in the room

big and clean rooms, perfect breakfast

only during one day of our stay, the wifi was not working, which is a bit disappointing

laundry service was not open on weekend but i was not told when i put in my laundry expecting it

not sure it is a good idea to have a piano available at the bar for any visitor

the bar was usually unattended, not sure if you can even take a drink there.

i cannot comment on the restaurant or bar because i do not use these whilst on my stay i will recommend to

no gym or pool

location is quiet, with a nearby supermarket, restaurant, pharmacy, and automatic laundry

with a laundry and a bakery across the street

breakfast was delicious and served in room

kitchen has everything for your needs

breakfast was missing some ham.

it had a laundry room, that would have been great

the included breakfast could do better!

very poor wifi connection.

maybe some improvements to the breakfast, maybe a better coffe.

the wifi connection was not very good

it was then a short walk to the hotel for our delicious breakfast

the patio, the gardens, the staff, the breakfast

great check in and lovely breakfast hostess !

vegetables in breakfast

we had to leave very early the next day and the breakfast room was open especially for us

shopping center/shopping street for various purposes (eating out, shopping, window shopping), own gym + changing

but unfortunately, there were no other rooms available, except for an accessible room next to the kitchen machines

gym was minimal but ok

i have to especially praise the fast wifi and perfectly working cast to tv - i like to stream my own selection

gym (it lacks basic equipment - e

it had a wide variety of facilities ie gym, spa and swimming pool

friendly staff, wonderful breakfast, very comfortable and clean rooms, spacious rooftop deck with pool, bar,

the breakfast included basically everything you would expect

the pool is huge and this area was lovely

roof top pool, bar, gym were superb

conditioning and it's control dial wasn't working, wifi had weak signal (edge room), wardrobe was too small for

liked the fact that there was an adequate gym

wifi acess was a real problem... and cleaning could be improved..

gym could be better equipped

the gym needs more things

the breakfast and bar was beyond my expectations, and all the staff was very friendly

the architecture and interior is truly wonderful, the staff, the breakfast, the pool, just everything was fab

we enjoyed having coffee out by the pool before exploring the city and a drink at the bar before heading to

beautiful aesthetic, the garden and pool area feel like a secluded oasis but you re still in central porto

amazing place, concrete architecture, very nice staff, nice breakfast.

staff were friendly and personal laundry completed well and efficiently

ironing room, staff was not really helpful the only suggestion was to go and find self service laundry in the

only after i showed them their laundry price list including ironing, they gave in

breakfast was the same every day, and after a 7-day stay we were quite ready for a little variety

whole place was spotlessly clean good breakfast

mentioned as mini bar but not available

no bar open. wifi poor in bedroom.

very old lumpy and stained, shower was the oldest i have ever seen and full of black mould, wifi not good overall

very noisy at night with barking dogs. garden and bar were not available

no bar on site

enish made me a great misto and moscatel to make my trip complete and i had the entire rooftop bar to myself

complimentary drink on arrival as wifi was not

breakfast is good: omelette, bacon, boiled egg, pastries, cereals, ham, salami, cheese, etc

boutique hotel spotless clean lovely breakfast and super friendly and very efficient

the staff was more than accommodating and packed us a breakfast to go

laundry service was not very good.

wing, amazing little pool in a beautiful garden, lovely interior design, great bathrooms, sexy bar and terrace

the gym needs some work and updating. we ended up going bro an outside public gym.

pool too small and sun loungers hogged by 0730 every day

gym is small but does the job

decor, private parking included, great continental breakfast

super friendly as in the last morning we left early they provided us the possibility to use the kitchen for

wifi was very spotty and i needed to send some emails, so i had to leave to use my computer

east parking on the street in front

has trouble staying on the wifi. no elevator. room key was a finicky

very helpful staff - good location and comfortable room. wifi was very good.

location brilliant staff free parking really good value for money, highly

wifi poor having to pay for coffee pods ( first world problem)

property was very clean and staff also was very friendly, also wifi was working well

daily room service