ok hotel. laundry was done quickly and cheaply. decent car park. good sized room.

were totally satisfied with everything - parking onsite, wi-fi, and air conditioning were just as expected based

parking is included and a bus to city center is one block away

ample private parking in back of hotel

the room was clean, had a mini bar which i was not expecting, the mattress was confortable and i could not hear

the pillow in the bed, too big there is no room service in the evening

wifi good

the kitchenette was available for basic usage (coffee + microwave), there were barely any plates to use

room is very big and comfortable, with huge bed and small kitchen available.

we had a kitchenette but there were no plates.

room service, exactly the quality of food wasn t satisfying, spa massages are not worth of the

but you are made to wear uncomfortable rubber shower caps in the spa and it was full of kids

private balcony divider the front desk is not knowledgeable about religious services in the area room service

the swimming pool and spa area are amazing, calm and relax place, more than i've expected

family recently stayed at the axis porto business & spa hotel, and it was a wonderful experience

we were able to do laundry in the mall below

complex of shops and restaurants, such as the continente supermarket, hairdresser, pharmacy, laundry service

outstanding service, great breakfast and even better customer service.

it was not obvious where the car parking was.

staff were very helpful and hotel bar was very well stocked with our favourite sagres and super

breakfast is not provided but there is room service

a must prices for food (room service) are quite cheap, service is fast but without any contacts with the staff

convenient for the parking space the jacuzzi the room service is good and not expensive

the privacy with your own parking within the room

having to wait for several minutes before being allowed to leave or enter the parking area

great laundry service

robert in the bar was extremely polite and friendly

strong wifi signal

parking area.

parking and ev charging. also staff was super friendly and helpful

everything especially staffs, wifi and nearby restaurant called augusto's

host was very welcoming and helpful, the room service even doubled our

location is quiet, with a nearby supermarket, restaurant, pharmacy, and automatic laundry

with a laundry and a bakery across the street

the staff, service, accommodation, and breakfast was excellent

very nice hotel near metro station (3 min) and shop. we had a kitchen in the apartment.

the staff is great, the gym

laundry services weren't available so couldn't dry our rain-soaked coats

the area was not so nice either but had a very nice self service laundry mat across the street and that was

wifi was a bit temperamental on one of the days we stayed.

room service didn't answer phone for ages & took 50mins to get a cheeseboard sent up :(

hotel did not have any spa, they have sent us to different building, like a gym, there was no spa facilities,

there is no tea/coffee making availability in the room, and no room service.

try rooftop bar in the evening (free to enter for everyone) - city view is amazing

staff was awesome! breakfast was great. rooftop bar was very nice.

due to covid restrictions, there was no buffet so they had to serve the breakfast but a great choice of delicious

enish made me a great misto and moscatel to make my trip complete and i had the entire rooftop bar to myself

the staff were extremely helpful and breakfast was

an ac hotel user - great service, great rooms, large sized bathrooms, safe and tv are all great, wifi is always

car parking nice bar area comprehensive breakfast

the late night happenings in the neighbouring room which could be embarrassing if a person has kids with them,

shame the other bar was not

the bar did not open until 19

the gym and pool are great and the breakfast buffet has everything

staff was helpful and polite, location was great, gym facility - highest quality technogym equipment with ocean

breakfast has a big variety and everything was fresh and tasty

beautiful and easy to control ac bathroom was beautiful staff (all staff) were truly amazing - bar staff

a very good breakfast. a very kind staff. a room very confortable.

very helpful staff - good location and comfortable room. wifi was very good.

wifi is also very good

private parking is excellent, and the rooms are spacious

loved the spa bath tub

wifi poor having to pay for coffee pods ( first world problem)

environment, quietness, daily buffet, close to metro, easy walking to grocery, laundry, metro

travelling with four small kids, we have experienced best hospitality

further out than i would have liked (didn't realise at the time where everything was), no real bar to speak of

and a big let down for us, the rooms were small, there were no real kitchen facilities so the room service menu

as far as the bar is concerned, this hotel deserves more than a simple little counter next to the reception

unfortunately, as the hotel does their laundry outside of the property, with a third party, we didn't have an

have been given family room with extra 2 kids beds even if we didn t ask for

everything was good enough and we loved the breakfast and the bath in our room!

very friendly bilingual staff, easy check in, and tasty breakfast.

the mini bar menu was unclear with the pricing

comfortable and calm room great bed nice & helpful staff laundry service able to cater to special needs during

really nice place to stay, breakfast was amazing & the staff from reception, manager ,cleaners bar staff &

great food & room service

15 min walk and expensive, located in sketchy neighborhood, communication regarding policy of 1 pet poor

were great, accommodated early check in i requested for no charge, quiet hotel, close enough to walk into all

this was for socks underwear, a couple tops , pants and shorts ( one load of laundry in a machine)

the hotel was also spotlessly clean and the included breakfast was more than adequate

kindness staff breakfast with a view from the attic floor oldfashion design

pet friendly, car parking, fair price, breakfast, clean rooms, vintage decor, good view.

amazing view over the city during breakfast from the 13th floor, also has a restaurant and bar is you like to

checkout time was 12 noon staff were incredibly helpful and charming fabulous breakfast daintily

little kitchen and sitting area an added bonus

option for a coffee machine coffee ( cappuccino ) for breakfast would be nice and better quality tee

great check in and lovely breakfast hostess !

vegetables in breakfast

room was dusty , noisy , the wifi did not work at all on the second day , the bathroom was not clean and the

no bar open. wifi poor in bedroom.

very noisy at night with barking dogs. garden and bar were not available

everything perfect , frigo bar but not drink

wifi dropped in and out a lot.

good breakfast buffet with a selection of sweet and salty items, home made jogurt and freshly pressed

parking is possible across the street in a locked garage for extra charge (5

breakfast was a very great

east parking on the street in front

the style of the rooms very nice. very good breakfast

beautifully designed hotel, perfect outdoor swimming pool

the location the interiors the breakfast was simple but very nice helpful staff

the pool was awesome

very welcoming! spent time reading/lounging at the pool, & walking the property.

the pool area is great to relax in after time spent in the streets of porto

we loved our rooms, the decor was very elegant and the breakfast was delicious

well stocked kitchenette and very good bathroom with large shower

the room was nice, with a kitchenette

room was well appointed with a small kitchen and sofa

friendly staff, nice and clean, great breakfast, lovely big and silent room towards the backside, great price

the breakfast was surprisingly good, with everything you can imagine for great price

loved the hotel, staff super friendly and has a cute robot. breakfast is beyond amazing.

the breakfast is the best i’ve seen in my travels, but way overpriced

breakfast was amazing and staff were really friendly great location

didn t have a chance to call the robot room service but was great to see yolinda moving around by the reception

new hotel, staff are incredibly helpful, lovely rooms, close to all attractions, delicious breakfast and great

00 so you can swim before breakfast and stay open later

we liked the swimming pool and sauna and the beds were great too

spa is a great addition but the floors can get very wet, more regular mopping would be helpful.

breakfast was fantastic and breakfast staff could not be nicer

hotel, very clean, central location, hassle free wifi, many ac outlets in the room and by the beds, friendly

location, reception and room service, breakfast room delivery.

to trinidade metro station in the heart of the city - stylish hotel with friendly staff, great wifi and clean

added value is late check out for 15 till

room was clean, breakfast was more than enough, wifi was also good

limited bar service. rooms not cleaned early enough.

staff was helpful good breakfast good location

a small bar there for a nightcap

very good location for the city sightseeing, breakfast, early check in/at ca

staff were really friendly and the room was lovely. breakfast was very good and fresh

laundry service was not very good.

the gym needs some work and updating. we ended up going bro an outside public gym.

wing, amazing little pool in a beautiful garden, lovely interior design, great bathrooms, sexy bar and terrace

the pool, sauna and gym were modern and clean

pool too small and sun loungers hogged by 0730 every day

room was spacious, the bed was comfortable, the staff were very helpful and the breakfast was good

pressure was terrible there was no kettle, cups, tea or coffee the mini bar was broken the worst wifi coverage

i enjoyed the buffet breakfast and coffee

the staff and the people. the breakfast is amazing

wifi worked on the 3rd floor

it had a laundry room, that would have been great

breakfast was very poor.

the wifi connection was not very good

wifi and hot water might not be reliable

bar area looked like a nice place to relax and enjoy a drink but didn't seem to have any staff

the breakfast was very good

the daily breakfast was an ample supply of pastries, yogurt, fresh fruit, baked goods and coffee/teas

the bar and restaurant are super and the location is ideal for being in the city

the bar is a very narrow room and the seats uncomfortable

breakfast

it was pretty clean and daily room service great

bar staff very helpful and chatty

staff are all really great and helpful. really well trained. bar had sandwiches.

large room, comfortable bed, bar until 1am, very good breakfast

room layout is warm, the bed is very comfortable, the breakfast is very delicious, especially the room service

gym (it lacks basic equipment - e

gym was minimal but ok

but unfortunately, there were no other rooms available, except for an accessible room next to the kitchen machines

gym with insufficient equipment

but unfortunately, there were no other rooms available, except for an accessible room next to the kitchen machines

the laundry wasn't delivered within time and had to ask for it at least twice before they brought it at

a little on the hard side, kids can only swim in pool after 1pm but it is a business hotel so we understand

of the jet in the vitality pool didn't work but otherwise it was perfect

they have a rule that kids can't use the pool from 1-7pm

gym is well equipped, good room service and comfortable bed.

laundry service was not open on weekend but i was not told when i put in my laundry expecting it

breakfast was delicious, the staff very accommodating with directions, only there for one night so

clean, modern,nicely designed. good breakfast. good ac.

getting a drink at the bar was very complicated and seems difficult for the

closing the bar and stopping room service at 11pm was a disappointing aspect to the hotel.

onlyy thing i would mention is that their laundry services are quite expensive but i think that may be standard

great service at the reception. good geolocation. comfortable beds. good laundry service.

to either go to the restaurant or order via room service

breakfast was great and the service was first class

the gym was a bit rough and ready. a rowing machine would be nice...

cleaners are so rude they made mistakes and put my pj in laundry basket in my last day but still no response

for 2kg of clothes in laundry

very kind staff, satisfying immediately all needs. very rich breakfast, great bar at 19tj

good location, offers pool facilities and swimming classes for kids

absolutely enjoyed the refined 5-star service from the door man to the reception, bar & spa staff

laundry is just around the corner

a gym or laundry service would be fantastic.

the bed was very comfortable, good storage options, a bag for dirty laundry was a nice touch

how they received my pet

com and it s that they charge you for your pet even though the hotel doesn

the room is spacious. the breakfast is wonderful.

basic breakfast, 20, or 27 if you want it delivered to your room ud83dude02)bringing a pet, 25 per

breakfast didn't match the high standards of a 5 star hotel.

i wish the hotel had a pool, then it'd be a 10 out of 10!

the bar team somos are unbelievable, super welcoming , cherished , they prepare the best cocktails &

amazing breakfast, a port and almond cookie on check in, they even were happy for us to have a late check out

laundry did not come back when it was due and we had to push reception

breakfast bar had great choice too

they don't actually have a pool, so if you wish for the kids to go for a swim, that won't happen

breakfast was delicious excellent service good environment good service great food good location

we liked the restaurant, the room and the gym.

it would have been helpful to have instructions for the kitchen appliances.

good breakfast. excellent location. very friendly staff.

the entire staff, from reception to the spa professionals, were personable, welcoming, and professional

no bar or restaurant on an evening no room service

super friendly staff, amazing breakfast and very nice display of arts and crafts.

the wifi was not that great in the room, it didnt work most of the time.

wifi to weak

wifi was a little bit week

i think the wifi was a bit slow

wifi is weak in our room.

a good breakfast.a good position of the hotel,in the center of porto.

drinks in bar were reasonably priced

staff were great always available. breakfast was superb. lounge was cozy perfect place to relax

breakfast was serviceable but could've been better

breakfast - very good selection . bar - good selection. staff - 7/24 available and friendly.

i also appreciated a laundry bag to take home, such an attentive small detail

very good wifi, clean room, soft bed and good breakfast.

gym too small. breakfast very usual but average

nice bar area and selection of drinks

i appreciated the late check out also

the laundry service

the bar in the hotel is very quiet and relaxing

accommodations plus the staff is exceptional from the reception staff to bar staff breakfast staff and the

although the hotel has not room service after 11pm the reception staff found a way to give me two chocolates

no room service.

no laundry service and no food options outside of breakfast.

there was no laundry service

wifi signal was very poor in bedroom and didn't work very well.

no room service. beds on the hard side.

location, 15 mins stroll to the river front but still with lots of bars and restaurants within 10 minutes

bad wifi quality

it was also nice to have a bar available at the end of a long day sight seeing

a comfortable stay with good wifi

store room for cases, bar although i didn t use or see anyone do so, small area with sofas and tv

wifi; i struggled maintaining a good connection with the wifi