it was a little chilly when we arrived an indoor pool would have been greatly appreciated

winter not a lot was open, expected but was hoping at least the heated pool bar would be open

room pools slides kids area the watermelon margaritas the margaritas the i mention the margaritas

it was already sunny ** no lifeguards in the kiddie pool; definitely a safety issue ** no daily room service

the gym equipment could have been better.

the pool was only open 1 day and closed the other day

gave me a huge hassle about a parking sticker because we drove 3 vehicles

basic kitchen items make cooking there easy

to keep entering wifi password

pool is closed on monday

they have a laundry room you can use. you pay, but the convenience was worth the charge.

however, the breakfast looked good and fresh

loved that there was a kitchen with pots and pans if i wanted to cook

the hot breakfast yessa love it

breakfast was good. the location was close enough to luminaire wedding venue.

breakfast selection was great. pool, laundry, dining and grilling area was very nice.

smelled like spoiled, sour laundry

only issue we faced was no parking when we got to the hotel at 1am

the room was huge, clean, comfortable beds, safe, plenty of parking, the pool was really nice with fresh towels

big rooms - nice kitchen - good breakfast

friendly staff, clean room and areas, guest laundry facility, noise level.

the pool and lounge areas were clean and allowed for social distancing

10 minutes from work and parking place is good

only thing i didn't like was that i could not close the heavier curtains to block out the parking lot lights

location was great, property was clean,.breakfast was awesome

the laundry room was out of order

the breakfast buffet could use some improvement. #givemebacon

comfort, cleanliness, staff was friendly and the breakfast had so many choices

i could not close the curtain all the way on the window facing the parking lot and i was on the first floor

wish breakfast was served until 10 am

just one of the things she did was the guest laundry facility was out of order and she had her laundry personnel

parking lot was clean

staff very accommodating to my late check out request

room was a little musty smelling and pool didn't open until 10am.

under remodeling made parking a little tight

the next morning when i planned on sleeping in that our door was right across the hall from the laundry room

room smell like wet laundry, ask to change rooms

limited laundry facility on site

i was put in one room that the toilet didn't flush and every time i've tried to use the guest laundry, i was

some of the gueats were loud. i think the pool should have the last 2 hours for adults only.

parking

big red neck party in the parking lot ended up taking the space in front of my room - and 4 spaces each way no

clean rooms and nice pool.

close to my car bottom floor. no breakfast, no coffee or hot tea in lobby. no pool for exercise.

the wifi worked well

the pool was nice, they also had a splash pad for the kids

wifi wasn't good . couldn't play netflix via the room tv due to internet speed

the pool was nice, they also had a splash pad for the kids

bar looked nice but not open since there were no bartender to work the three days we stayed

the breakfast was nice!

i have to ask for room service and that the laundry equipment are not digital, like where am i going to get

bed was comfortable and the shower had excellent water pressure and they had very excellent breakfast

and the gym was adequate

the pool was told to me to have hot water ot warm water but it was cold.

good breakfast and awesome staff

i booked this best western plus in the parking lot of my other hotel, just really wanting somewhere safe to

also the outdoor pool was the best

the hotel overall is okay the lady in the kitchen was skeptical for making breakfast as i needed halal food

good hot breakfast but they end it at 9

location, free parking, breakfast, friendly staff, clean

no laundry, pantry wasnt available

free laundry and coffee

free laundry the dog area for the pictures to potty

meaning back parking door, and laundry/gym doors work occasionally; and thus has been a reoccurring problem

liked that all access to the building, room, & laundry/gym was key activated

insufficient laundry equipment

plus guide was messed up on the tv and could access the comcast to put on shows for our kids

quiet surroundings, hot tub, gym and breakfast included were great, polite personel.

my room had a decent sized kitchen and fridge, 10/10

location, cleanliness, free parking, comfortable bed

laundry facility was not working properly

nice small gym and seating area in lobby staff very welcoming and answered

important because the kids needed it for a swim meet at 7:00a m only to find out that breakfast didn t start

location & small kitchen in the rooms

beds was wonderful. breakfast was very good. pool area was so nice.

my daughter was sad there was only an outdoor pool as swimming was what she was excited about, but when we

kids liked it and we did too. it was very clean and looks updated. breakfast is warm and fresh.

the worst part is elevator shake that scare my kids the most

wifi is free and everywhere on campus

breakfast was a disappointment, to be honest

free parking

the room had resistance bands, a yoga ball, and foam rollers in addition to a gym downstairs, which is phenomenal

food and breakfast available right at the hotel

breakfast was not included and serving was too slow, not organized, despise the good will

was no bar as promised

as needed and i never had to change room and the breakfast was wonderful and they have on site laundry

one laundry room with one washer/drier for the whole hotel is not enough, especially when you arrive

bradley was everything bradley from accommodating a early check in

breakfast, perfect eggs! sausage, perfect steel cut oats!

our kids loved playing in the

i like the convenience of a laundry room on the property

it was terrible to bring my kids there

parking lot/ blocked entrance hard to get to

suite with kitchen and pet friendly

very nice room. comfortable beds. great kitchen. good, warm breakfast. great location.

happy hour, infinity pool, trolley to take guests to local businesses, plus they let me have a late check out

breakfast was outstanding

the location, the amenities (daily hh, pool, gym, free breakfast) and the pool views!

complimentary bar drinks and food. very nice rooms

would have like to see more dairy-free options for breakfast, like cheeses for the omelette bar and yogurt for

elevator didn t work, laundry for guests out of order

full hot cooked breakfast. easy to operate laundry room.

didnt have change for the guest laundry

the laundry machine also out of order

there was the ability to do laundry but i wasn t told about it until i was checking out

front desk usually has rolls of quarters available to buy, to feed the laundry machines (an excellent resource

the pool was very nice and the employees helped with all of our needs

the location is great, rooms were comfortable. the gym was great and well-appointed.

gym was very hot and muggy, and i couldn't figure out how to make the ac kick on, but i didn't

wifi is good

wasn't ready when we arrived, staff at check in was disorganized, housekeeping had dirty laundry all over

breakfast was expensive and we didn't realize it wasn't part of reservation until we sat down

super-comfy bed & the bar stayed open late on a concert evening...

surprise charge for parking and the overpriced charge for a pet was outrageous

free high speed internet but there was no information in the room as to how to connect to the wifi

close to everything and everyone was really nice! great breakfast in the morning too!

she provided; the room upgrade we received at check in; the free breakfast; and having the heated pool all to

was clean and perfectly stocked with towels and kitchen necessities

they had recently updated all the decor, furnishings, and kitchen area

separate rooms and generous shared space living/dining/kitchen room

everything was very clean, including the laundry facility and machines.

gym is well stocked with the right equipment , laundry roomand ice machines on each floor was a great bonus too

never provided the kitchen stove to cook or warm up the food, it was included in the

kitchen area is nice for longer stays

the breakfast was good, the lobby and rooms very clean, the staff was very professional, accommodating

so the fact that our room was by the ac equipment located outside and next to the service/ laundry room, made

there needs to be more handicap parking up front.

bar and staff

umbrellas in the pool area are broke

how clean it was! shuttle service

good parking facility

pool was dirty

pet friendly

just wish that the pool would have stayed open longer than 10 pm but that's nothing to say it was a bad place

accommodating parking area

1 elevator was working, i tried to do some laundry 1 washer out of order i couldn't get laundry completed with

nice hotel, great gym, pool, laundry, parking

if only the breakfast was different and not the same for the whole weekend

the pool area is nice as well

sorry i didn t try the breakfast

pool was great and heated

everyone so friendly, breakfast great, pool and jacuzzi amazing.

the kitchen with big refrigerator, stove, dishwasher, and dishes, plus 2 tv's, extra

a/c was loud, toaster in kitchen broken - only one slot worked, had to know which one

of guests means a busy breakfast area so you may want to consider having multiple waffle makers and having a

room must have been by the laundry room because we heard a door shut every 30 minutes during the night

the air conditioning didn t work at the pool

at no fault to company, due to the pandemic the pool was not open

i was informed they were going to start charging for parking. not to crazy about that.

also the pool is pretty outdated and has zero room for kids/kiddie pool which would have been

location and early check in

great pool area!

of the room service food is poor quality and overpriced

front desk was extremely helpful and the bar employees were friendly

the location and our room was a suite with a separate seating area that overlooked the pool on the 4th floor

close to the waterway, close to coffee shop and restaurants, hotel had a pool and laundry room, 3rd floor had

room service food was good

room service ends at 11:00 on the weekend, and we were starving after returning from the wedding

room service was poor on their timing

pool area could use some renovating and bushes were dieing.

our room was next to maybe a laundry room but it was tolerable.

location, helpful staff, a true 4+ star experience, fine dining, pool is resort quality, room service, great

i also loved the gym

location, atmosphere, food, bed, pool, all we re perfect for our anniversary weekend!

the pool bar opens at 4:00 on weekdays. we missed out!

the gym is quite outdated and too small.

my kids and i will definitely be back for a longer stay to enjoy all of the amenities

the pool everything being right there for us!

the water park

by sitting there we were also close to the bar/food, and where all the events for kids would take place

everything was very clean (room, common areas, pool/patio and laundry room), breakfast each morning, dinner 3

the laundry room was a great idea

stay, helpful staff - great laundry facility and breakfast

good bathroom kitchen and bed and spacious suite

bed was great, a/c worked well, breakfast was good

the dryer in the guest laundry did not work

breakfast was limited

no breakfast or coffee. brought my own coffee pot

feel that breakfast could have been more than just toast and cereal

the breakfast was a 2 out of 10 cold cereal and bananas were the choices. plus coffee

breakfast was very good. are was clean and well stocked

clean! nice staff! good food for breakfast!

breakfast was nice, but pancake machine didn't work.

close to venue. clean, comfortable and great breakfast.

staff wasnt friendly the remote wouldn't work food was terrible i wont stay again and the pool is green

no pool ,

the wifi only worked for about an hour

it was more of a motel than hotel. a lot of random ppl walking in the parking lot late at night.

parking lot was brightly lit and parking was no issue but everything else was bad

larger pick up trucks and suv's the parking is a slight tight fit

loved the shower bed kitchen

so comfortable, with loads of storage, work space, lighting, electric outlets, and well-stocked kitchen with

the gym was ok too, perfectly good enough for what i needed

staff, location, breakfast, comfortable room

a sufficiently secure wifi password was not shared or provided upon check-in.

breakfast choices

very nice hotel. rooms were nice, beds were comfortable. breakfast was very good too!

the breakfast area was set up and ready for guests before 6:00am and the coffee bar was well prepared

staff was freindly every thing was clean.we stay here when we come to visit our kids.

staff was freindly every thing was clean.we stay here when we come to visit our kids.

was down but was fixed during our stay and no guest laundry, however, they do offer to wash your laundry for

guest laundry on my floor

ac didn t work very well, however by the time we figured out the room wasn t cooling off with kids it would

gym was a joke and machines didn t even work well or at all

noisy. kids making noise in hallway. couldn't rest / sleep at night.

washing machine but no laundry powder

laundry machines were located in the hallway opposite my room

could not use laundry after 9 pm or before 9 am

clean. laundry on site. convenient location

laundry

room was next to the laundry room

no tv connection on several pieces of gym equipment and the computers in the lobby were not working

a few of the men made me feel unsafe with my kids

the rooms,beds were really soft and comfortable;also clean and the kids enjoyed the pool.

we were in town for business, long haul with a truck and trailer, parking was difficult.

guest laundry (coins)

the access and cleanliness to the pool, the breakfast was great, everything!!!

my only complaint was more selection for breakfast, additional breakfast meat turkey or chicken and the rooms

breakfast could be better. it is not as good as other hotels in the same price range.

the breakfast was very good

the kids always enjoy the pool area

the gap let in light from parking lot all night

the wifi connection was not good.

have liked the pool to be a bit bigger but, it was fun swimming for my teenage kids and very clean

have liked the pool to be a bit bigger but, it was fun swimming for my teenage kids and very clean

has a laundry but no quarters available for payment

the pool was nice and we were the only ones that used it

the rooms are always clean and the breakfast is awesome

was very clean and the free breakfast was awesome

my grandson and i also appreciated the breakfast this morning

very helpful and always present at desk to answer any questions the art work is fitting easy parking comfy

great hotel clean and spacious room. loved the pool area outdoor bar with tvs.

great hotel clean and spacious room. loved the pool area outdoor bar with tvs.

the gym was great and overlooked the outside water/pond

they didnt have a save box and even though we had a smart tv in our room it wasnt wifi connected

of coffee, there were no toiletries, the room did not smell clean, there was no plastic bag for laundry, there

front desk stated they didn't have any towels or clean linens until the next shift comes in to do laundry

breakfast

the pool and hot tube were great the bed was comfy and the staff was great

room service only partially made up room, didn't throw all trash out.

gated entrance well lighted parking area

ac pool was nice.

paid wifi

breakfast but it's covid breakfast

parking is very easy

the breakfast was nice, included fresh berries & grapes as well as hot & continental items

breakfast was just ok

then she informed my family that the pet fee was $250 plus a nightly fee

was very disappointed with the breakfast

breakfast was excellent. the oats and quiche were very nice. everything was very good

was treated well by staff loved my room great outside sitting area along with fitness room

the lights were not on over the pool at night, other than that great hotel

located, plenty of parking, free coffee in the lobby every morning, seemed very safe, sanitizing wipes available

i wish they'd had an indoor pool. other than that i don't have anything negative to say.

have breakfast and open the bar as you advertise

hotels decor, they offer a clean pool, workout area, bar and dining and 24 hour access to both a laundry and

great location. super clean and new. free parking.

super clean and comfortable. nice pool and hot tub

to the great and friendly bar tender, the ladies in charge of the breakfast were very nice and helpful

easy parking, fast easy check in, fast easy check out

clean lady didn't put the paper sheet for laundry in the room, had to remind her and she forgot the very next

hotel is located in an amazing neighborhood, with a beautiful pool and stunning views that made the stay even

and on room service wanted to make my own breakfast did not like the sausage

didn't like the over an hour wait for room service

the staff, breakfast, pool, the bed, the room, everything but the evening menu.

we asked the front desk for more towels and an extra laundry bag she told us that s not a me thing you need

the room and space was exceptionally clean, breakfast had plenty of options, and the pool and gym was great

pool could have been a little bit deeper. it was only 4.5 ft deep.

rooms very ckean and it was quiet and breakfast very good great place to stay will stay their

wifi didn't connect

wifi.. very poor

breakfast was a bit thin.

good breakfast

beds were great . breakfast was great

extra clean rooms very friendly staff great breakfast parking on premises