had a pool but it was closed as autumn time

i would rather do that than pay an arm and a leg for parking in downtown granada

and a very small parking lot, but we found a place

free parking on the street

good location if you come with the car, close to a alhambra, free parking, helpfull staff

pool beautifully clean

bar prices very reasonable and staff very courteous

loved the pool

the view from the roof top bar was exceptional.

great spa and extremely good italian restaurant

liked the breakfast, delicious, shower really hot and powerful, nice big bed, good bar prices, great style and

the pool was lovely and the honesty bar there a great idea (take the drinks you want from the fridge

pool with view

for those travellers touring by car this is ideal as parking is plentiful , safe and free

the breakfast was excellent - good choice with local and homemade produce

also, they assured the laundry service within 24 hours

the beds were not as i booked and the wifi never worked breakfast super disappointing

clean, great outdoor pool to cool off in the midday sun, lovely breakfast selection, secure parking with plenty

breakfast is ok, room size is big, staff are helpfull

the spa was amazing.

cost of laundry was a little excessive.

no laundry facilities.

room service was excellent

gym decent

never got the wifi to work in our room over three nights

and mine dress for evening became creased arptbtge bottom - no iron available only a chargeable laundry service

breakfast was good with plenty and varied options to chose

wifi in room 219 did not work air condition did not work properly

very nice with the kids also - really big room, very clean - bathroom very clean - big pool on the 3rd floor

very nice with the kids also - really big room, very clean - bathroom very clean - big pool on the 3rd floor

the property was also close to a laundry shop, a few grocery stores and restaurants

room size, fireplace.

good staff, great historic rooms, and incredible premium breakfast

the wifi network speed should be upgraded.

room service and cleaning.

laundry services was prompt and reasonably priced

the view from the terrace bar over the city is exceptional and this is where you eat and drink

clean rooms with all the accommodations, bar with stunning view, definitely will comeback when in spain

we didn’t pay for a view… the breakfast room / bar certainly had one

to the ciity , and 15 mins walk to the alhambra , friendly and helpful team , super small bar with views over

wish there were more basic amenities provided to the guests like disposable slippers and laundry

walking distance to alhambra and the variety in breakfast (at additional charge) made us and our kids come back

bar is cozy and warm

restaurant and bar menu rather average, but service good

we had a bedroom suite which was perfect for a family of two kids, and was spotlessly clean

especially if one wants to do some spa service activities, or likes the value of having both a gym facility

outside swimming pool was great, great service in the bar

swimming pool excellent but no gym/spa

loved the relaxed pool area

the bar and swimming pool

we used the laundry service which was speedy and

great on time laundry service which was crucial for our stay

no indoor swimming pool. no kids corner.

english tv channels bar cnbc- no use if you are not interested in looking at market news all the time

10:30 am opening time for the gym was the only negative

a problem like giving a laundry bag late and asking them to deliver it back for the following morning has been

laundry one small load 140

the laundry also collected from this point very early in the morning and very noisily

we had some laundry done and that was the most expensive one

staff at this hotel helped me a lot whenever i need any help (tour, parking, laundry service, transportation,

2) due to severe stomach illness i asked for extra laundry soap to wash

iron (only paid laundry service which is not really an option if you'd like to iron a shirt in the morning), no

noise very much also the noise from the hotel service staff was loud as our room was beside the laundry area or

and the laundry prices are extortionate - 9 euros to just iron a shirt

but don't have a iron for lend to anyone, when i asked one, the front desk said to send to the laundry services

the location is one of the best possible, everything is near, including sightseeings, shops, laundry, even

great breakfast

the included breakfast was very good

in a very good location. plenty of choice for breakfast. nice clean bedroom and bathroom.

no kettle in the room, also there is not a lobby bar to have a drink of coffee.

the hotel offers many additional services, such as massage, room service, laundry cleaning

price of sending laundry to be done

great rooftop pool area

hotel hosted family functions which meant that sometimes the communal areas had overexcited kids running around

small but comfortable and relaxing pool area on the rooftop

we had laundry done at the hotel and, while it was quite expensive, they did a nice job and gave us a

laundry rates were ridiculous just get an airbnb to do laundry

the next room people talking and the old man was snoring loud whole night, also i guess the hotel laundry room

staff who ensured everything was ready for my husband s birthday surprise and early check in

gym room disappointing for such hotel

there was no closet with doors in my room, just a bar with hangers.

no bar but not a big issue.

bar should stay open later than 10 pm, i was shocked to find closed at 10

the wifi basically didn t work in the room

wifi was very patchy on the third floor

rather small rooms and expensive laundry

washing machine in the room, (although the hotel manager offered to sort out laundry)

no bar in hotel

sure if there was a bar in the hotel but we didn't need it anyway as went out for drinks and meals

did not have wifi - only dislike

wifi was basically nonexistent in the room

hotel was super clean and tidy comfortable with excellent hot water and wifi, it s the staff that made the

nice shower that worked well with plenty of hot water. the wifi was strong.

bathroom was nice - but i couldn't work out how to use the spa bath

internet wifi was not great

no slippers water pressure not enough laundry was a bit expenssive.

place was very kids friendly, helpful stuff offered us a baby cot and there was special baby chair in the

wifi has been unstable and a socket was missing beside the bed.

both sierra nevada and the city centre ( 6th floor is better to avoid the noise from the rooftop bar )

we couldn't have 2 rooms next to each other wirh kids

restaurants and a laundry shop are a few steps away

we also did our laundry in a nearby laundromat that was so clean and modern = the best

breakfast is great

beds are comfortable, room safe is available, wifi was good and freely available

sound proofing towards street, you could hear crowd from nearby tapas bar sometimes

i send message via booking to ask about price of laundry, never get respond

do not do your laundry there, it is very expensive and we didn't have the price list in advance

aware that the spa, pool area is not open on a monday

bar prices and snacks very reasonable

just needs a pool

wifi is a nightmare

is no internet: the wifi doesn't work in the bedroom and even the 4g doesn't work correctly no breakfast available

the wifi connection is too slow

wifi failed for 2 days, not being able to connect

mobile worked fine on the hotel's wifi; however, i had difficulty and was unable to connect my laptop

using their laundry service is very expensive.

the laundry service was very expensive - make sure to get a quote beforehand

no room service seemed

amused and clearly couldn't have swum anyway in such a small pool (but it would be ok for small kids) when some

located close to everything you would need on a holiday, staff are very friendly and the pool was amazing in

wifi connection worked but with some strange issues, such as it didn't allow connection via our vpn

the wifi was no good - very slow, kept cutting out, 1-2 bars when it was not cutting out

wifi worked well too

wifi seems to be restricted which made it difficult for downloads to help with planing the next

was clean and good facilities apart from wifi

wifi was not working

we ate in the bar restaurant which was lovely and the special dishes were very well priced

no where because they thought my room was flooding based on white noise audio i had to sleep the kids

the hot water, water pressure and wifi are more than adequate

the tv worked great, as did the free wifi

and the wifi really didn't work in our room

were in a small apartment with a loft and a fully outfitted kitchen

wifi doesnt work - very slow...

at nightfrom my room, stairs inside my kids room which makes it difficult to carry luggage and theres nobody to

room service would have made it heaven!

cheap efficient laundry service

loved the patio, terrace, food options, helpfulness of staff, location & laundry service.

doing laundry there was relatively

good to have a safe and also had some laundry done

laundry service was fast and affordable

a booklet in the room indicated laundry service was available, but it wasn't.

the lobby was interesting, but we the robes and slippers provided were helpful, as was the laundry service, as

parking, dinner reservations, booking massages at the turkish baths, and even arranged same day laundry

reception staff was friendly and helpful, the room was quiet, clean, and comfortable, wifi was great, and the

great breakfast. hotel arranged a private tour at the alhambra

the staff were very friendly and did laundry for us for a very reasonable price

stayed in room 16 which is just opposite the laundry room

there was a very good laundry service at a reasonable price

it was nice to have a laundry service -very reasonable price

in room laundry service was convenient and quick/

no wifi

wifi access during my stay at this hotel due to network rooter trouble

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant

wifi never worked

the downstairs bar and event room is beautiful

the spa bath was a treat to relax in at the end of the day

breakfast room was very cramped - food selection was good but the tight, crowded space with

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and

really lovely lady working in breakfast room

it s a small breakfast room and you had to book a take at a certain time, 8 9 or 10.

no facilities such as iron or laundry service, the room fridge was not working and no kettle to make tea

the breakfast was lovely with plenty of choice

the hairdryer , the wifi, fridge and etc

breakfast was well cooked with a wide range

brilliant location, great breakfast, large bedrooms, very clean. helpful staff.

i also used the laundry service and apparently they lost the paper i've given them and do only laundry to my

good breakfast

there were also a group of college kids at breakfast on the first day

good location and early check in upon arrival. very comfy bed.

room service refusing to bring up ice bucket rather told us to go down to restaurant

they also arranged a same day laundry turnaround at reasonable prices

noisy and it would have been nice if the front desk could have helped me find a laundromat to do laundry

no room service. limited breakfast

property, great location, breakfast was too expensive, wifi didn t work in breakfast

cluding champagne) rooms are pretty and big (kingsize bed) toilet cleans automatically the spa was

location, staff and wifi

wifi did not work the first few minutes when i arrived, but later was

the room was very clean, smelled good, and the room service was adequate

also as we travelled in winter the spa bath was amazing

request it twice since the first day we realized it seemed as if they forgot to send someone or room service to

laundry done in 1/2 day for 22

there is no laundry service

room with everything needed, including water and tea for free, and adequate priced mini bar 3

beds, virtually no wifi, one of our rooms with strong smell of mold (3bdrm)

many restaurants nearby and a good tapas bar behind which unfortunately didn't open until 8

breakfast was delicious, afternoon tea a welcome bonus

coffee and tea with biscuits is super convenient if you travel with kids

spacious, comfortable and with the bonus of a spa bath

wifi signal was very poor

wifi in the room was really choppy and dropped off and was unreliable : would recommend getting

there was also laundry service, bathrobes and slippers, which i didn't use though

laundry service was very expensive in light of over service costs

excellent wifi

wifi speed could improve further

wifi very strong in the rooms

next to noisy laundry

great breakfast - good selection of hot and cold food

good wifi, clean, helpful staff and spacious quiet room

breakfast a good choice

breakfast had good varieties including veggies

that did not have laundry service

wifi was a bit spotty but we were in the top floor.

wifi wasn't great, if you need wifi for business then have another option with you

everything was great! wifi not super fast, but fast enough.

wifi didn t work. the staff tried their best to fix but failed.

could hear everything, cleaners in the morning, nextdoors shower, to laundry guy at night

appreciated the mini-fridge, elevator and able to have prompt laundry service(for small fee)

helpful in tending our needs especially for an early check in and advising us where to do our laundry nearby

we required laundry service and it was done by the bag for 15

kathy was helpful in many ways: she gave us directions, tips about the alhambra, sent out our laundry and had

perfect for my one night stay. wifi was choppy but other than that great hotel and location!

the bed is comfortable, the wifi is good and breakfast is ok (not great)

wifi was just too slow

the wifi didn't work the first day so we asked to be moved to another room

wifi was shotty

wifi was a no-go for any video call.

wifi worked well, great location, ac was cold, staff super helpful

also good wifi

, the room size is excellent, refrigerator and safety box are available, the ac was amazing and wifi was

could not get wifi except for a little while at start made life very difficult

location great ,nice interior ,desk allowed us to get local laundry picked up .

no coffee in the hotel and no laundry facilities.

the laundry service that we desperately needed wasn't working

the staff. free wifi. location.

hotel clean, had everything we needed, good wifi, shower worked well, great air conditioning

had only 2 choices of cereal for tge kids but rest of the food was ok

poor breakfast options

wifi was down for the whole hotel due to router issues

limited seating for breakfast which if busy would be a problem

breakfast was nice and included in our stay

there is a self service laundry behind the hotel, how convenient

also the ambient sound in the bathroom sounded like there were a laundry room nearby

the beds were very comfy and it was luxury for the kids to have single beds to sleep on rather than a sofa bed

pool area small but that can t be helped. have to get there early to get a sunbed

the gym is beautiful and cozy

good wifi for getting my work video calls done (occasionally dropped but still good)

best room service prices i've ever seen, a coffee was only 1

room was spacious having a kitchen and suite

the prices for room service were reasonable

the bed very old and not comfortable. wifi

helped me with laundry service and booking tours for al hambra after all the tickets were sold out online

did a bag of laundry for 25 euros

they provided us with a free portable wifi to use around town

the breakfast was also good and we miss granada already

the roof terrace and pool overlooking the town and up to the alhambra was a highlight

excess from the mot away near the shopping centre and short bus ride to town great bar across the

this is logical choice. the breakfast was good. location is close to modern and touristic city.

breakfast was great, in fact every meal we ate at the hotel was delicious, and so much more

breakfast was simple, but good, the highlight of it was the spanish tortilla

the salted pool was awesome for a hot day

everything :) were beautiful and spacious room, friendly staff, lovely spa facility

the gym and spa facilities are a bit small but very nice

spa has steam room, bath and massages available

their spa jet was possibly in fault? but they reassured they ll fix it.

gym needs work especially treadmill

laundry service was an added plus

ingo, eva, lola and the other staff were always ready to help - even with our laundry and ironing

we really appreciated the offer of free laundry and coffee, snacks and sherry in the snug panelled area close

the staff are terrific, and they even do some laundry for free

the hotel quoted euro 40 for laundry.

good wifi

the wifi doesn t work very well, its slow

wifi is horrible

the wifi could be better.

wifi didn`t work

at breakfast efficient but a smile in the morning would be great :) worthwhile mentioning is the pool - not

ate there for both breakfast and dinner) was very tasty, and the spa treatments were excellent

the location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast

the atmosphere in the restaurant/ bar area in the garden was very pleasant

right to the heart of the city very kind stuff late breakfast

the place was great, the spa awesome and the staff was super friendly

the wifi was pretty spotty (i

don't know if they had room service but the restaurant was only open for breakfast

wifi signal very bad

the roof bar was not well equipped

nice and kind staff good location which is easy to access to the historical site good laundry and vallet parking

they also went the extra mile to get our laundry returned in on the same day

also laundry delivery happened both days before midnight right under our window, which we could hear

location, lovely with the rooftop pool, fresh bathroom comfy bed, sweet staff, supergreat breakfast

location, amenities were great, spa was lovely, breakfast was delicious, nice space for working by the bar, gym

location , room, laundry service . staff

good shower, a/c and wifi

breakfast was good but could have had a few more fresh items

a fair few sun lounges and the little bar / snack area near the pool was also great

breakfast was lovely too

nothing was to much trouble and the late check out time is great

breakfast is good and staff accommodating note bar closed at

hotel,staff was perfect.family room with kids tent was perfect.

the rooms are spacious and the beds very comfortable

the spa was beautiful but it was cold when i used it - it was like it had just been turned on but only

they even offer laundry services, which we needed

having laundry service in the hotel was a welcome, and much needed, surprise

intermittently unreliable wifi

for their customers needs with things like comfortable beds, plush towels, soap in the bathroom, wifi included

the room was nice and clean and the wifi was working well

no valet for parking, no bellboy, dated rooms, no spa or pool (although i can understand for a european hotel

great service in the bar and restaurant particular y monica

wifi was great

have time to give us a city map, etc) and very unfriendly when trying to accommodate the kids in our room

free wifi was very slow

no iron in the room and when i asked for one i was told it can only be used as part of hotel's laundry service

laundry charge was very high.

wifi.

slow wifi

are completely no wifi signals in my room at all which is very disappointed