had a pool but it was closed as autumn time

i would rather do that than pay an arm and a leg for parking in downtown granada

and a very small parking lot, but we found a place

free parking on the street

good location if you come with the car, close to a alhambra, free parking, helpfull staff

also, they assured the laundry service within 24 hours

the bed was comfortable, nice pool, modern lobby and great breakfast

beds are comfortable and the free wifi was nice

swimming pool could be a bit bigger but its nit really an issue

the breakfast is excellent, lots of food choices on bar menu and room service

bar prices very reasonable and staff very courteous

the swimming pool was very cold in oktober ;)

large, new and smart appearance and bar overlooking the swimming pool

room service giving by the nearby restaurant, part of the property the hotel's garden and outdoor pool the

i love the facilities very quiet, the assitants, the cafeteria and the wine bar at the corner

the pool was lovely and the honesty bar there a great idea (take the drinks you want from the fridge and mark

of the mattress, fringe with mini bar in the room but mostly home made products for breakfast (delicious vanilla

large room with bath and shower, nice view of pool and mountains

wifi was literally unusable

very weak, almost non-existent wifi in our room 6.

and mine dress for evening became creased arptbtge bottom - no iron available only a chargeable laundry service

and there was a 3 euro extra for a room service

great buffet breakfast and excellent room, lounges etc

terrible wifi connection

breakfast was a big range of things to suit individual tastes

wish there were more basic amenities provided to the guests like disposable slippers and laundry

the wifi was unstable.

wifi was non existent in my bedroom but available downstairs. a minor gripe.

bar is cozy and warm

walking distance to alhambra and the variety in breakfast (at additional charge) made us and our kids come back

laundry services was prompt and reasonably priced

to the ciity , and 15 mins walk to the alhambra , friendly and helpful team , super small bar with views over

the view from the terrace bar over the city is exceptional and this is where you eat and drink

fantastic views, fantastic bar (open all day), superb staff and a great location

clean rooms with all the accommodations, bar with stunning view, definitely will comeback when in spain

the property was also close to a laundry shop, a few grocery stores and restaurants

poor continental breakfast. very small swimming pool.

the bed were confortable, wifi good.

breakfast was very minimal, wifi was not working and didn't get fixed.

swimming pool is overated, i will say it's a paddling tub

great on time laundry service which was crucial for our stay

we used the laundry service which was speedy and

the room service menu needs to be updated with more vegetarian choices.

small pool but great for cooling off and roman bath and sauna was a treat

really great breakfast

food choice limited and no room

wifi on the 5 floor

room clean pool area fab pool cafe excellent

pool

the spa was very nice, we enjoyed massages as well

laundry one small load 140

the laundry also collected from this point very early in the morning and very noisily

we had some laundry done and that was the most expensive one

staff at this hotel helped me a lot whenever i need any help (tour, parking, laundry service, transportation,

a problem like giving a laundry bag late and asking them to deliver it back for the following morning has been

cost of laundry was a little excessive.

no laundry facilities.

wifi not good in room.

great hotel..food good....pool good...staff good....

gym decent

rather small rooms and expensive laundry

washing machine in the room, (although the hotel manager offered to sort out laundry)

wifi was poor with no internet connection

did not have wifi - only dislike

no bar etc but i knew

the location is one of the best possible, everything is near, including sightseeings, shops, laundry, even

very clean room, good breakfast.

no kettle in the room, also there is not a lobby bar to have a drink of coffee.

kids playing basketball or soccer until very late midnight or later

breakfast was delicious

restaurants and a laundry shop are a few steps away

we also did our laundry in a nearby laundromat that was so clean and modern = the best

breakfast is great

beds are comfortable, room safe is available, wifi was good and freely available

sound proofing towards street, you could hear crowd from nearby tapas bar sometimes

iron (only paid laundry service which is not really an option if you'd like to iron a shirt in the morning), no

noise very much also the noise from the hotel service staff was loud as our room was beside the laundry area or

and the laundry prices are extortionate - 9 euros to just iron a shirt

we were told to give clothes for laundry which can be expensive

2) due to severe stomach illness i asked for extra laundry soap to wash

we had laundry done at the hotel and, while it was quite expensive, they did a nice job and gave us a

the next room people talking and the old man was snoring loud whole night, also i guess the hotel laundry room

laundry rates were ridiculous just get an airbnb to do laundry

facilities at the gym are not working very well and they close after 21h even that no staff is needed

room there is no milk, we asked could they bring some up and told us it would cost us 15 euro for room service

wifi doesnt work - very slow...

everything is perfect except the wifi. but i really like this hotel!

the wifi was slow inside the room though.

wifi strengh not high enough. stay 2 nights: the wine glasses were not clean the 2nd day !

at nightfrom my room, stairs inside my kids room which makes it difficult to carry luggage and theres nobody to

it was nice to have a laundry service -very reasonable price

in room laundry service was convenient and quick/

the staff were very friendly and did laundry for us for a very reasonable price

stayed in room 16 which is just opposite the laundry room

there was a very good laundry service at a reasonable price

was no bar open in the evening to have a relaxing drink

wifi wasn't very good as it only worked if you were in the bathroom

i used a bay around the back which was reserved for bikes bar 8 to 11 weekdays

bar should stay open later than 10 pm, i was shocked to find closed at 10

there was no closet with doors in my room, just a bar with hangers.

laundry service was fast and affordable

cheap efficient laundry service

good to have a safe and also had some laundry done

loved the patio, terrace, food options, helpfulness of staff, location & laundry service.

doing laundry there was relatively

hotel had no bar but we found one very close by

we enjoyed the breakfast and walking to many sites near by

the ladies in the breakfast room were equally as nice and very friendly

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and

breakfast is very good. and they're so kindly.

noisy aircon and spa bath didn't really work

wifi was basically nonexistent in the room

no spa bath breakfast was average

surroundings with nice restaurants, room service was a plus

wifi didn t work for us on any devices we tried sadly.

no wifi

wifi and no desk staff located in the building full time

wifi was terrible

wifi signal is very weak in the room

wifi access during my stay at this hotel due to network rooter trouble

also as we travelled in winter the spa bath was amazing

the room was very clean, smelled good, and the room service was adequate

wifi shows we are connected but we are unable to send photos or upload to social media from any

room service every day

location, staff and wifi

room was beautiful but there needs to be better directions for how to work the spa tub

breakfast was delicious, afternoon tea a welcome bonus

a big plus was the strong wifi connection since in many places around granada we could barely get our phones

breakfast was delicious, but a little expensive for spain. still worth it.

nice pool area

wifi worked well too

was clean and good facilities apart from wifi

the wifi was no good - very slow, kept cutting out, 1-2 bars when it was not cutting out

wifi connection worked but with some strange issues, such as it didn't allow connection via our vpn

wifi seems to be restricted which made it difficult for downloads to help with planing the next

great location. very good wifi. great shower. very clean. good breakfast, although boring.

was really bad - kids complaintes a lot

we had a room with the balcony and the wifi was terrible.

wifi reception in the room (at the reception the signal was ok, maybe it was only my room)

comfortable bed and good wifi

the lobby was interesting, but we the robes and slippers provided were helpful, as was the laundry service, as

a booklet in the room indicated laundry service was available, but it wasn't.

parking, dinner reservations, booking massages at the turkish baths, and even arranged same day laundry

the spa bath had one speed slow and room smelt damp

wonderful room and a lovely breakfast, again where nothing was too much trouble

the laundry service was very expensive - make sure to get a quote beforehand

using their laundry service is very expensive.

rooftop bar and pool

you want to enjoy the swimming pool bear in mind kids are allowed as well so we did not enjoy the drinks in the

the roof top bar was gorgeous

laundry done in 1/2 day for 22

there is no laundry service

we had no issues with the wifi - which has not been in our experience in other areas of andalucia - which was

many restaurants nearby and a good tapas bar behind which unfortunately didn't open until 8

little bit noisy from the street as the bar downstairs works until late, but i am night owl so was absolutely

next to noisy laundry

loved the location, the staff, breakfast, cleanliness, the hotel is just fantastic, should be rated more than

location to visit all of cordoba on foot and also easily catch airport bus, reliable and stable wifi, friendly

wonderful, helpful staff. fantastic breakfast and central location

stay at hotel macia plaza was exceptional, beautiful location, fantastic helpful staff, lovely breakfast and so

no slippers water pressure not enough laundry was a bit expenssive.

everything but especially the terrace bar and the breakfast

gym was small and didn t open for use until 9 am

good breakfast and serviceable gym

the bar on top floor is cool and the staff there excellent

that did not have laundry service

wifi was a bit spotty but we were in the top floor.

wifi didn t work. the staff tried their best to fix but failed.

were there for business and we really needed the wifi working

everything was great! wifi not super fast, but fast enough.

wifi is a nightmare

mobile worked fine on the hotel's wifi; however, i had difficulty and was unable to connect my laptop

had a terrible wifi signal in my room; i couldn't connect at all

wifi failed for 2 days, not being able to connect

is no internet: the wifi doesn't work in the bedroom and even the 4g doesn't work correctly no breakfast available

no facilities such as iron or laundry service, the room fridge was not working and no kettle to make tea

the wifi worked well and the windows had soundproofing so you couldn't hear anything at night on the

breakfast buffet

the street it s livated on has many good tapas restaurants and places for breakfast

the breakfast wasn t great, but a reasonable price for what you get.

there was also laundry service, bathrobes and slippers, which i didn't use though

laundry service was very expensive in light of over service costs

excellent wifi

wifi speed was variable during my stay

wifi signal not great, pretty much only thing that wasn t excellent.

the hotel offers many additional services, such as massage, room service, laundry cleaning

price of sending laundry to be done

a bar staff member was very helpful and courteous

small but comfortable and relaxing pool area on the rooftop

great rooftop pool area

i also used the laundry service and apparently they lost the paper i've given them and do only laundry to my

room service if you order food, good breakfast, cost 20 euro per person if not included in the

air conditioning only served adult bed-- kids area was warm because there was no additional air conditioner

wifi was not with optimal speed - gym is really small - however you can train there on one machine

air conditioning only served adult bed-- kids area was warm because there was no additional air conditioner

the hotel will even have a bag of laundry serviced for you for a slight fee

helped with getting to various areas and arranging for laundry service

appreciated the mini-fridge, elevator and able to have prompt laundry service(for small fee)

we required laundry service and it was done by the bag for 15

kathy was helpful in many ways: she gave us directions, tips about the alhambra, sent out our laundry and had

they also arranged a same day laundry turnaround at reasonable prices

noisy and it would have been nice if the front desk could have helped me find a laundromat to do laundry

the beds weed a bit uncomfortable, fine for the kids.

the room i’d booked in first place which was changed on second night also despite request, kids room was far

room was a decent size, staff were friendly. room service was also good

the hotel quoted euro 40 for laundry.

the staff are terrific, and they even do some laundry for free

laundry service was an added plus

ingo, eva, lola and the other staff were always ready to help - even with our laundry and ironing

we really appreciated the offer of free laundry and coffee, snacks and sherry in the snug panelled area close

i send message via booking to ask about price of laundry, never get respond

do not do your laundry there, it is very expensive and we didn't have the price list in advance

bar food very good and pleasant staff

i was disappointed that we didn't have access even to an indoor pool for time were there

aware that the spa, pool area is not open on a monday

seating area and little kitchen in bedrooms was nice

good wifi for getting my work video calls done (occasionally dropped but still good)

mini kitchen in rooms with coffee/tea/fridge

the prices for room service were reasonable

need to get help from the staff which we feel quite uncomfortable to disturb the staff at the kitchen

the laundry service that we desperately needed wasn't working

location great ,nice interior ,desk allowed us to get local laundry picked up .

no coffee in the hotel and no laundry facilities.

good breakfast and wifi

hotel clean, had everything we needed, good wifi, shower worked well, great air conditioning

gym needs work especially treadmill

their spa jet was possibly in fault? but they reassured they ll fix it.

we took advantage of the hammam (baths) multiple times and would have liked to use the gym if we had enough

everything :) were beautiful and spacious room, friendly staff, lovely spa facility

the royal breakfast was great & also we cherished the hammam + spa area with the pool

kitchen public area is great if you want to microwave your food or have warm water for drinks

wifi was a no-go for any video call.

also good wifi

could not get wifi except for a little while at start made life very difficult

air con very good, wifi excellent

we didn't eat in the restaurant so can't speak for that but room service was quick and efficient

spa and massage was excellent

we would have liked breakfast and perhaps room service

we were not given the wifi password on arrival

staff, location and the spa was incredible

helped me with laundry service and booking tours for al hambra after all the tickets were sold out online

did a bag of laundry for 25 euros

breakfast was good

we didnt use the terrace and pool as only stayed one night but it was checked it out and would have used the

i thought the breakfast buffet was fine, but my husband wished there had been more vegetarian options

wifi was shotty

the wifi sucks super slow

wifi was just too slow

poor wifi.

the wifi didn't work the first day so we asked to be moved to another room

breakfast offered there for a price

kids crying next room no shampoo and body gel

breakfast buffet was reasonable

had a small continental breakfast, but it was adequate for starting the day

limited seating for breakfast which if busy would be a problem

nice and kind staff good location which is easy to access to the historical site good laundry and vallet parking

also laundry delivery happened both days before midnight right under our window, which we could hear

they also went the extra mile to get our laundry returned in on the same day

room despite having a really cool playground for the kids, smelled cigarettes and that gave me a hard time

decor - themed floors of each sense was a nicely done touch and everything worked (wifi simple, aircon simple

this wifi is a bit dodgy, i just gave up on it in the end

even passwords for wifi was

the wifi could be better.

weak signal for wifi

friendly service & early check in

the reception, excellent food at the restaurant and great wine selection, very nice staff at the bar along the

in the evening hung up on me while trying to call to ask for menu for room service

no valet for parking, no bellboy, dated rooms, no spa or pool (although i can understand for a european hotel

the restaurant and bar areas were also designed with flare and originality

the server tried hard to get us food for the kids as fast as possible

location , room, laundry service . staff

wifi was not great

breakfast was reasonable and worth the value

room perfect,very clean and tidy breakfast good ,

free wifi and mini bar (no

the shower, the vending machine (the coffee one), the air conditioning, the room service

small bed, not for 2 adults

wifi worked fine

no wifi in the rooms, although is advertised everywhere.

no soap for sink, choppy wifi

the spa was amazing

wifi in our room,idid mention this on the first night the second morning / evening and night, had

no swimming pool

room service touches

the room, the spa, the alfresco - all wonderful

having laundry service in the hotel was a welcome, and much needed, surprise

they even offer laundry services, which we needed

wifi was not working. the breakfast was very simple. i missed vegetables.

possible at ground level was really nice, being able to order drinks sent up to the terrace from room service

wifi is good

there is a self service laundry behind the hotel, how convenient

also the ambient sound in the bathroom sounded like there were a laundry room nearby

rooms, roof swimming pool, location

always happier if there is a gym!

wifi is not good

no laundry facilities in suite

the building has lots of souvenir shops, mom and pop restaurants, small grocery stores, and a laundry mat where

loved the location, spacious one bedroom apqrtment with a kitchen, on the main street but quiet

the kitchen is small.

staff were helpful, room was a good size, the room service breakfast was good value and tasty.

laundry charge was very high.

no iron in the room and when i asked for one i was told it can only be used as part of hotel's laundry service

wifi worked well, there is a mini fridge which was very useful

wifi for our room was not very strong and our room was big enough to have a comfy chair included in

very pet friendly hotel and staff

however the rooftop pool is more of a bathtub, it s not possible to swim, but good to crouch down and cool off

rooftop bar and pool is a great plus

very good breakfast buffet. nice staff. functioning wifi.

slow wifi

hotel stated as 4 star but no internal room service, over 60 channels on the tv but all spanish, no bar or food

good location, good wifi, large rooms, very clean, heating...

the wifi signal was unstable.

wifi network was a working correctly

they give us early check in

the free wifi. the free computer. the smiljng accommodating staffs.