2 laundry facilities, neither one worked.

is not a 4-star hotel, this hotel should be 3 star or less staff is also not behaved well no laundry

tea, coffee or water for the guests laundry was dirty and small, just two machines for whole hotel, really

laundry only has 1 washer & 1 dryer

room, restaurant, pool, guest services

free wifi didn't work well

breakfast was good with a lot of options

of parking, great location, front desk personnel (amanda) was awesome, friendly and courteous

clean. good food. pool and staff were very friendly.

small pool, but we weren't there long enough to use it.

problem with laundry room.

offered online were not available irl: the onsight restaurant was closed the whole time, and the gym was

liked everything accept the bar was not open on weekends

more parking spaces

and staff were very friendly, loved the pool

laundry room the dryer tekes to long

very minor detail is that the interior of the laundry room could use a good scrubbing

so helpful to have the laundry onsite and the rooms are very well equipped for just about any need

there was plenty of parking too

also, complimentary breakfast is always a pleasure

it's is new hotel, near the vta light rail, has nice breakfast and even laundry room

the breakfast.

breakfast was excellent

very nice hotel & great breakfast

the pool has no shade, happy hours are not offered on fridays when you really need one

the laundry machines are free

it's clean, inexpensive, and free laundry!

breakfast is good and laundry is free, you don't see that anywhere else 3

free laundry nice staff in day love. bed

free laundry service

there are 3 self laundry machines and 4 dry machines

guests can also do laundry with coin operated washers and dryers

speeds bad, sounds like laundry machine each night around 12a-2am

laundry room was great

guest laundry facilities are excellent

bed, breakfast, laundry

i had to exchange money for laundry and the math level of the front desk is a tragic

location for shopping at greatmall, and lovely breakfast area

they have kitchenette however only a few pots need atleast one more

appreciated the small kitchen and all the kitchen items available to use

can hear upstairs walking and laundry room noise next door

maybe have the bar open a little bit longer

free and secure parking

i loved the outdoor seating area by the pool

parking was easy

nice staff. comfortable bed. laundry

only complaint is that the walls are thin, i could always hear laundry running around 12/1 am

laundry room is very clean

for laundry was a bit dirty

love laundry, they have a laundry room, but not enough quarters to exchange, i need to cross the street

nice environment. good wifi connection. clean rooms.

selected pet friendly as a filter, but this hotel only allows pets up to 20#

is slow, air con is very noisy and gym equipment needs maintenance - cardio systems in poor

bud bugs, no refrigerator, no free wifi ,elevator keeps closing on you and smashing into you

old bed,room service

no laundry facility although booking

running around the wet pool deck jumping into the pool

3) gym 4) convenient location for my purpose

juice or something for the kids

we were expecting the pool at the property for the kids

i had asked if the laundry was working

the breakfast was decent and efficient but could have been greatly improved by better ingredients the

of the elevators was out of service, and one of the ev charges was broken

the pool, breakfast and drinks!

bar/ room service not available

our $6 coins got stuck at the laundry room and had to use our card insteadnoisy, i couldn t

team were great and very helpful good bar and menu for eating at hotel laundry facilities good

couldn t guarantee external laundry service for same day but docket stated it was same

not very good customer service especially if you are a solo parent traveling with kids, you would've then had

pool final opened since covid

charges $15 for parking and ~$5 for laundry

room per night was not expensive but it doesn t come with simple things like laundry arrive, feee parking and

breakfast was incredible and the rooms were amazing! we will definitely be staying again.

breakfast was ok

the breakfast was good & had enough choices for everyone

clean rooms, friendly staff, nice pool n spa

breakfast

the pool was not usable, was not informed. also i left a few messages no one ever responded.

good staff and good service. also awesome breakfast

reservations service for the pool and gym

laundry is expensive.

the breakfast was adequate but there could have been more choice.

location, breakfast, ev charging

only thing i didn't like about the property was the fact that the pool was outside and due to all the vegetation

i really appreciated the kitchen area for leftovers and morning

i used the laundry room, 3 times machines took money without function

laundry machines

pool was very clean in the morning

we went a sat in the hot tub and went swimming in the pool

hotel states that it has a shuttle 24 hours open to the airport and that was the main reason i booked it

ops, can do self laundry also

everything was great except wifi was weak

decent sized gym

nice having a kitchen in the room. the bed was very comfortable.

pool closing too early

breakfast, comfortable beds , guest laundry room, and complementary waters if you re a hilton honors reward

furnished kitchen (fridge/microwave/dishwasher only) business center convenient on-site coin laundry

free parking and wifi were a plus as

the swimming pool is a good option on a hot day, the breakfast is variad, and fresh

location, beautiful, spacious rooms, staff was very friendly & accommodating, great breakfast

i have to say a negative it would be coin pay laundry (and that's standard so not a real

beautiful clean pool, laundry room was great

there was also a laundry room which was quite helpful

my family and i enjoyed our stay especially the kids

the gym was very clean and the pool was warm

nothing really - wasn t a big fan of the cost for laundry but we understand this.

the breakfast looked fabulous (my so ate breakfast and said it was fabulous), we even used the laundry service

laundry, pool and gym

the pool was closed, the laundry was closed.

laundry machines not working front could not fix it

laundry room machines inoperative, we needed to use the laundry room at the hampton inn & suites

staff very friendly, and will happily give you quarters for the laundry facilities

the laundry is available for visitors ($3 for washing and $3 for drying)

friendly staff, great breakfast options, and access to a loft of amenities (gym, indoor pool, laundry, etc

pool/gym on site and even a laundry room

no laundry soap on site

room number#210 too much noise by laundry machines call front desk but the phone front desk all night no answer

more like a hostel than a hotel- people bringing garbage bags of laundry, very foul smell on floor of room,

pool gym laundry kitchen in the room !! feels like home

the washing machines to do laundry doesn't work

there is a guest laundry room, which is a big plus for someone who travel many days

had to stay an additional night and needed laundry,

the rooms are comfortable and there is a laundry room on the 7th floor

room is big, location is good, breakfast is awesome, laundry is cheap.

the laundry room only contained 1 washer and dryer.

was clean and the facility had laundry

dirty laundry on that sat on the floor of the hallway, and having to take a cold shower because the

what i didnt like was the laundry was very dirty, the ice, also the stares in the back.

pet deposit charge that wasn't listed on the website

there is a free shuttle to airport, which is very nice

days later when i was doing laundry, i asked him for change

they had laundry facilities as well (although i did not use)

in the laundry room is a big sign saying that change is available at the lobby

you can do your laundry there and especially like the plenty of parking

i could do my laundry, breakfast was wonderful, very clean.

liked the townhome concept. there was a pool and laundry facilities on site

the pool and hot tub were closed due to the construction and also the laundry facilities were closed too

i loved the free laundry facilities

particularly liked the laundry facility!

laundry, office and kitchen

service, nice pool lounge and common areas, nice laundry and gym

we had to move to another room and i personally washed some sheets in the guest laundry room just to feel more

laundry room - terrible, the machines were not cleaned for ages

family was at the pool most of the day and fire pit in the evening didn t give others the chance to enjoy

we reserved a 2 queens and received a 2 queens, sofa, and kitchen

no place to do laundry

doesn t drain properly, rate for each pet other places charge 1 fee you charge a fee per per

pool was frigid and spa was out of order.

convenient to airport, shuttle service to and from airport on schedule. comfortable room.

room service took quite awhile to bring order

- in small plaza with starbucks, gas station and 3-4 small restaurants - small but functioning laundry facility

they had a more environmentally responsible cleaning/laundry policy

they have a wonderful shuttle service and we were able to turn our car in early and save big$$$ beds awesome

free breakfast of course is great

the breakfast was very good, it could stay open until 10 am for those who don't have to leave early

laundry service way too expensive for australian travellers who already have to spend a fortune

pool was a little dirty (bugs and leaves), laundry facilities out of order when we were there

no microwave, no laundry

so much was offered from breakfast, snack area, open bar until 12 etc

when traveling for baseball, it s a necessity to feed kids on the run

new hotel, comfy room, clean rooms, great laundry room, very good breakfast and nice staff

pool and hot rub is the perfect place for kids to play.

there is free parking, which is very pleasing

view, full breakfast buffet, jacuzzi, easy parking, 12 pm checkout time, large bed, great

excellent service at the bar and restaurant

there are laundry facilities and a well equipped gym

dinner at the bar was delicious, and the staff were very nice

beautiful new well appointed rooms. pool awesome. breakfast buffet and coffee in the am

could have more entertainment for kids. bitten by a bed bug.

it was very clean and upscale. perfect for families. free parking

away from the breakfast buffet

i stayed with my sister, mom, and two kids

breakfast was not included in the high price of the room

my kids had a great time at the pool which made everything better.

that the next day there is a game, but wasn't too crazy about all the alcohol around the kids

coin laundry machines; pool and gym. the breakfast was good. good internet.

suites due to the pandemic we had to walk all the way out and around through the residences laundry and there

breakfast was phenomenal

only suggestion i have is to extend breakfast hours an extra hour.

hotel room and pool were super nice but the staff were excellent

i can't believe i paid $400 for a room with a view of the hallway next to the laundry room where all the maid

if you need urgently, there is the laundry, just 15-20 min

i didnt like my rooms all the way away from the main tower next to the laundry rooms

room service

no wifi service! a crowded room with noise in the night.

i love the comfort of the beds, excellent room service.

the wifi works great

partial pool in shade

no room service

hidden pet fees, hidden pet cleaning fees, expensive deposit hold, no breakfast,

the laundry rooms only cost me 2$ a load, that was to wash &

breakfast was great! laundry room for guests was a great plus! the room was spacious and cozy!!

parents didn t seem to care that kids were running amuck

my family enjoyed the heated pool

pool clean, breakfast very nice and a full

close to the airport. 24hr reception. friendly staff. laundry service.

i could not find laundry room

that the laundry place was down. was hoping to wash my daughter volleyball clothes.

no online payment laundry machine.

cleaned room, nice with the laundry room

the spa closes too early.

early check in was great! staff was friendly.

property was clean and comfortable. bar food was enjoyable and the staff was friendly.

when i asked for room service, the dirty towels on the floor were not picked up.

got midnight room service and it was great.

especially staff who picked me up to laundry facility are really helpful for us

we check in late and i asked about laundry facilities

no blender at bar for a pina colada

helpful and knowledgeable staff on the area. good wifi

i like that and i was able to get a late check

shuttle to the airport which is 5 minutes away

he sent the shuttle to come get us when we dropped off our rental car before we even called

communication and expectations and experience with the shuttle pick up from the airport or lack thereof

bed and the bathroom the bar and the staff at checkin.

convince to the airport . shuttle was very convenient. bar and menu were very good

pool didn't have towels. had to call and it took a long time to get any.

excellent location great gym

room near the pool was very noisy past quiet time at 10 pm

close to the 49ers stadium close to shops and take away pool was nice

the wifi was strong and reliable, which was a huge plus

harassed by manager i stay there for almost 3 weeks and manager would call my phone before my late check out

everything was great except the wifi didn t work but the hotel was amazing and gave me credit

for early check in and girl answered very welcoming, and employee who checked me in was very

wifi didn t work 100%

we had to meet others at their hotel so the kids could swim

the on-site laundry was convenient after several days of travel

there was a laundry room and breakfast in the morning and staff was very friendly just a weird

i didn t use them, but the fitness room and laundry facilities looked very nice

the guest laundry could have been cleaner and should have working dryers

we asked for 2 laundry bags & she said no, but we always get them

the laundry machines are in the breezeway

room dark, noisy guests, ancient laundry facilities, crummy workout room.

guest laundry is very second hand

my room was right under the laundry room the washers are really loud

the hotel offers guest laundry, and a microwave is available at reception

our room was across from hotel laundry room. a lot of noise pre 4 am

restaurant was closed for dinner so i had to eat in the bar with the drunks

maybe be able to have a smaller breakfast

they offer a very early check in and the location is easy and convenient .

has bar and restaurant on site (didn't use)

has laundry facilities, pool, and gym. walking distance to a lot of retail.

breakfast is of course limited per covid, but they did try harder than almost any hotel i have been

wet bar station in living area

breakfast french toast sticks complimentary .

staff always courteous and breakfast is decent

called to get a early check in and front desk was rude and told me to wait until 2:30pm to check in on christmas

easy to find. the room was comfortable and beautiful. great gym. loved it

gym room was great

fireplace outside or if you guys had one wish it was on we didn t see it when we were near the bar and

best pet friendly hotel

laundry macine would have been in the room....

the gym is terrible

my kids loved the indoor pool because the water was heated

close to levi stadium, better than average hit breakfast w choices.

staff really needs to monitor the noise level of the kids staying at the hotel while attending sports tournaments

this time we didn't use the kitchen but that is a plus

not enough kid friendly breakfast options

great kitchen setup in room and rolling table and setup/layout to make room feel biggger

it is clean, good breakfast

we had to take the service elevator and go through the laundry and kitchen

the room phone didn't have numbers for reception, restaurant or laundry service

wifi connection

the pool and the extra activities set up for the kids

could hire an extra bar tender

everything was excellent, the staff and parking, room was comfortable and very clean

quiet room. very clean. excellent full breakfast.

room, excellent breakfast of eggs,sausage,rolls,fruit,waffles,oatmeal etc

the room was very quiet and location was great. no parking fee.

waffles and kitchen staff ud83dudc4d

i would use the laundry, but i couldn t find it

beds were very comfortable, kitchen was a bonus, swimming pool was refreshing and the breakfast was delicious

close to levi's stadium. it was clean. the breakfast.

clean and this is top priority to me + the bed was comfortable :) i like the kitchen in the room and the breakfast

we did not like the kids above us made a lot of noise i had to call front desk more than once.

laundry facilities were not secure, even past hours that the hotel indicated it would be

my god, the noise from the cleaners dragging the laundry bins down the steps at least four times from as early

laundry room was right across hall from my room, and the ladies working in there were really loud

laundry facilities weren t available

laundry was available and very cheap, it needs some quarters but they're available at the front

friendly receptionist. parking in front of the room. possiblity to do laundry.

the breakfast was good and a good laundry

location of my room, was given the poorest, un-wanted room near the stairs and laundry

the laundry broken

they do have laundry facilities, but are very reluctant into exchanging coins necessary to operate them

love the shower only thing i would change is i would add a holding bar in the shower just for

breakfast was good, rooms were clean and comfortable, didn t hear a lot of noise though the walls

gym accessibility

bar closed before closing time

small pool small breakfast no kitchen

only downside was room was #100 and on the ground floor next to the laundry / housekeeping area, so in the

website had suggested there was laundry on site which wasn't the case, but there was a laundromat a short drive

the location was perfect, the breakfast was ok

parking was too tight for full size truck

we asked for room service for one day during our 3 night stay, but because we were still sleeping when they

kitchenette

thankfully i had the safety bar in place

great facilities including modern gym and small but very pleasant pool and outdoor seating area

great breakfast

the wifi in the room was sometimes a bit spotty, but for the most part perfectly fine

bigger dirty laundry bags needed

guest laundry is handy and cashless

nice little pool, great for kids

wifi useless

think what i least liked was that there were kids running everywhere with no supervision

kitchen. gym. laundry room.

free coffee all day free laundry

clean, comfort, lots of drawers for clothes, laundry room is complimentary, starbucks across the street,

strong wifi, spacious and clean rooms, friendly staff, free laundry

walking distance to avaya stadium. free laundry room

the laundry opens late 10am.

everything laundry pool clean

a/c was noisy and the guest laundry wasn't the greatest

it also has a little library for kids to explore and even to take the book away (option to return book at other

wireless wifi was not working

laundry guest room was too small

the beds were comfortable as well, and they have on-site laundry which was great since we just came off a

i did my laundry, at the hotel

the laundry room with next to my room

i did the laundry and needed change - no change machine and i was told to get change at gas station

they had laundry facilities

they are in fremont and have laundry facilities.

parking lot looks a little suspicious at night so be sure to grab all your valuables

parking is good

away, nice place to stay with a fridge, microwave and free wifi and satellite tv

free laundry facilities, plenty parking

i love the indoor heated pool and 24 hr complimentary laundry, free parking with security, hot water when you

hotel is amazing with free parking and free laundry

it's good that laundry facilities are open to guests for free (need to bring your own laundry liquid/powder)

nice that it had a restaurant and bar

the breakfast buffet is awesome

as europeans, breakfast was challanging for us, but we were able to find something to eat every morning

the pool is so dirty and not taken care of

location, kitchen, quiet, parking close to unit.

were minimal utensils and supplies in the kitchen

great laundry facilities and they even provided laundry detergent (tide) and fabric softener (bounce if i

laundry facilities

shower curtain let the water out and had puddle on the floor, didn't have laundry bags in the room

the guests laundry room wasn t clean.

comfy room, great breakfast, guest laundry facilities, elevator, pool

do-it-yourself laundry available on site

also parking was very easy and breakfast was excellent

onsite parking was good

delicious breakfast with cinnamon buns, eggs, bacon and different cereals.

great location, free parking, easy check in, large room

no guest laundry

some rooms had a laundry line for hanging up wet clothes

no laundry room

only (1) one: parking.

parking is free a plus

no laundry service

got room #126, is very closer to your laundry room and all night was annoying sounds from washer or dryer (motor

were in room 225 next to the laundry room

front desk did not have enough quarters for us to do laundry; they had to wait for the manager to arrive to

gym was very small and not as well kept as the other spaces

breakfast room with tv and board games, great housekeeping, helpful staff, and laundry room

laundry room is no longer there and i guess the descriptions need to change

laundry on premises

laundry on premise though advertised

laundry carts are next to the room i stayed you don't need an alarm as loud as they are you will

my kids love he outside lounges n

d love if they had a free breakfast item bar but i did t matter because what they have on the menu is worth

gorgeous room (with a sitting area to eat at!), smooth checkin, fast/high-quality tv/wifi

there was not an adequate choice of food selection for kids

directional signage in the facility so it was hard to find the pool area

wish their was room service

phone in my room didn't work (not the end of the world, but would have made ordering room service or requesting

but this has never happened to me at black oak casino

thought the bar would have been open in the hotel

gym was abit small and no pool.