pool wasn t for kids and i had a very excited kid for a swim

decor, great scent, friendly staff, fast and early room service, lovely food and

breakfast was very good, from buffet style, to order from the menu

the room was lovely and cleaning breakfast was lovely in the morning staff are friendly

wellness- nothing better than spending time in the pool or two saunas after a cold windy day gym - spacious,

the hotel's fault perhaps, but i used the free wifi which was 'unlocked' and it would seem some external person

what's not to like??? brilliant location ,great helpful staff great parking and fantastic food

bit of traffic noise if you're a light sleeper wifi isn't

the wifi didn't work in the rooms only down fall of the stay.

parking was convenient and plentiful

facecloth with towel bundle ( id forgotten mine), no laundry bag

swimming pool, sports facilities, music in evening.

time in this hotel and all was superb , staff were great and breakfast was very good , room and beds very

good breakfast

stayed for my bday best night in hotel went for meal in hotel too food was lovely then swinging pool after great

we did have breakfast one morning in the bar downstairs and it was magnificent

bar and restaurant attached was fantastic

really have a lobby, and breakfast was taken at the attached pub/restaurant, so no lounge/lobby bar specifically

the bar and restaurant were lovely

loved the rooms the food and the music in the bar great atmosphere

seams like the streets are for a spot for the homeless in the door ways and would be unsafe for kids but apart

excellent staff and all facilities breakfast brilliant

bar area relaxing atmosphere booked a king-size room

my stay was brilliant and the breakfast was great

was available for an early check in, breakfast was delicious, location was perfect- right in the centre of derry

the staff was also incredibly helpful, answering questions, helping me find a spot to do laundry (they had

we didn't have any wifi but they were experiencing a one off problem.

kids wanted water during night but both vending machines were out of order on two floors

proximity to bar district and murals and the wall. 24/7 room service food menu is amazing.

like the gym - good new equipment

i arrived at the hotel @ 11 am and had laundry i was hoping they could take

boutique hotel they did our laundry, book nail appointment, provided maps and

wifi was not working

wifi wasn t good

had a couple of issues with room service - one basic breakfast item not provided because

the staff in the bar and reception aimer also geraldine at the breakfast room who was outstanding and very

parking for golf

meal in the bar was beautiful kids had a 3 course meal for 7

the staff in the bar and reception aimer also geraldine at the breakfast room who was outstanding and very

very good wifi connection, great shower, comfortable bed, great breakfast

a printed card in the bathroom invites guests, in reducing laundry, to hang towels on towel rails

was good, early check in was great and room was quite comfortable

room service order for breakfast on our second morning was not collected, so instead of a nice

wifi works

we couldn't even order breakfast on room service as they have suspended that

they packed us breakfast to go because we went to the open &dis our wet laundry for us

beautiful view from the kitchen area

was easy to get into , easy parking for our car , had everything we needed for the night

at first, we weren't able to connect to the wifi and we got in so late at night we didn't know if we would be

i checked in early as my partner was working late

breakfast wasnt great we didnt have much selection we had room service and i was told a fry up was breakfast i

staff are also lovely and very helpful, beer was also very good the gym is one of the best in any hotel i have

somewhere safe for kids to play outside but that s more so to do with the physical site of the hotel and

stay at this hotel, food was beautiful rooms were lovely and very clean, had a treatment in the spa and the

internet connection did not work and this is what attracted us to the hotel as it said free wifi very disappointed

parking and comfortable bed

breakfast brilliant bar restaurant lovely

room service: was very disappointing: although food arrived quickly after telephone order, it was

the breakfast exceeded my expectations

food was very poor ( selection for kids, presentation ( i ordered fish

great breakfast plenty of choice

drinks in the bar were also very reasonable for a hotel

clean and comfortable, the breakfast was good and dining room and bar excellent.

comfortable beds. large tv. free wifi.

cleanness,staff and breakfast

great entertainment in summer for kids in evening time between music, cinema nights etc in

how much there was to do for kids, waterside in the pool and the breakfast was excellent.

at breakfast having tea and coffee served in pots at tables, did not like the automated machines as

the spa was excellent with lovely attentive staff, all in all a fab place to stay, highly

the facilities for kids

i used the laundry service and everything worked out well

both days there was a large laundry trolley parked in our hallway which we needed to squeeze past

we had both breakfast and dinner and food was very good

wifi not very

couldn't get wifi connection to laptop.

the kitchen was closed and i couldn t even get room service

windows, steak sandwich very fatty, was unable to get desserts as was told kitchen closed then 10 mins later

food excellent staff friendly and helpful def b bck with the kids

breakfast is great and the bar food is lovely

also enjoyed the swimming pool and gym

unfortunately where our room (119) was located we were subject to laundry trolleys rumbling past our room

room service of any sort

the pool was much bigger than we expected, and the gym has amazing equipment

and so close to arena 7 for kids

room service did not arrive

comfy beds clean room laundry. staff very attentive and meal was beautiful.

no on site laundry machines, just pay for someone else to yake and do it

friendly staff, exceptionally clean, swimming pool

the room was spacious and clean with fresh towels and room service every day

more infor in the room on how to connect tot he wifi

liked how the staff left us clean laundry in a bag out side the door, when we had the do not disturb sign

when we put do not disturb on the door the housekeepers left us a laundry bag with fresh towels and toilet

cleaners had all full with laundry and rubbish

location, helpful staff comfortable beds good shower laundry service a safe place for my bike

they lost some of our clothes when they did the laundry

my room to check out, the cleaning trolley was blocking the corridor together with bundles of laundry which i

the car park was intimidating with kids hanging around the stairwells

one specific experience i had was that the hotel information claims that room service sandwiches are available

cant fault anything rooms where massive kids had their own wee room with twin beds and then we had our room so

it was just redone and my kids loved having their own room

good location, bar food was lovely, room clean and quiet

could not fault the hotel. mabye parking area is a little small but managed fine

no room service or snacks available from kitchen at weekends

free parking is available in the dunnes across the road if the hotel accommodation is full

location , quiet for sleeping , staff always on hand , excellent parking arranged for two motorcycles coned off

not great had to go out and my own cereal as they had only cereal to suit kids

the spa is newly opened and perfect way to relax with thermal suite, outdoor hot tubs and relaxing

a room with history when you basically get a room in side building with view to a unused parking lot room

so relaxing and restful delicious breakfast with fresh local produce, excellent service and the staff

excellent parking space

room was comfortable and bathroom was ok. tv was huge. wifi worked. good parking.

wifi coffee and tea making facilities bath and shower quiet tv in room

quick check in and check and the wifi was free and easy to connect too

all staff excellent: reception / bar / breakfast

friendly staff at reception, bar and housekeeping

service in the main bar was a little slow but it may have just been at the time as it was busy in the hotel

breakfast on saturday morning was stone cold worse we ever

beautiful hotel , very comfortable beds and excellent breakfast

hotel situated in middle of town so everything within walking distance free parking at back of hotel

the bar area is nice and open but cosy

very clean, helpful friendly staff. centrally located ample parking.

beautifully furnished rooms and great bar serving lovely food good for watching football

at rue and kirk welcomed us and seated is at our table in the bar, decided to stay here based on friendliness

there was a 5euro charge for room service

the bar menu was expensive but probably what you'd expect to pay in a premium property.

i like the relax location and the pool and jacuzzi!

location. friendly staff. brilliant for the kids.

there was plenty of parking

large rooms. parking. lovely meals

the bar was lovely with big hot stove

the public bar 'next door' was excellent

not much choice for breakfast. wifi not great.

parking was very easy , space right outside our bungalow which was accessible by a corridor inside