wifi didn't work in the annexe. i had to switch it off on my phone to send and receive emails

room service was lovely meal

the breakfast across the road ( literally) was beautiful and cooked to order perfectly ud83dudc4c parking provided

free car parking

brilliant breakfast, having to cross the road is so ok on a fine weather day

messy changing rooms by the spa, full of wet towels, and laundry, pool was on the cold side

it was a significant bonus to find that the hotel has an ev charging station that is free for guests to use

my room was a little too far and wifi connection was not very stable

the friday night we had room service, the burger was great

pet friendly location spa facilities service in the bar - one lady (long brown hair) especially

how welcoming the staff were and how pet friendly it was

the breakfast was outstanding

perhaps for future bookings there will be a box where you can say if your staying with your pet

interesting location up a narrow lane also used by the golf club.

track windy road is shared with golf course traffic

we didn t play golf but may well return to do so another time

breakfast

restaurant was full but had the option to eat at the bar or room service for extra

food at breakfast was suberb room and failities lovely spa was

staff were very friendly , the rooms were spacious and very clean

the staff were helpful and friendly lovely breakfast

i was in the outbuilding, wifi was not available in that part of the hotel

lodge not with a working kitchen area as photographed and advertised

beautiful room and so clean and comfortable, food in the bar was stunning

garden lodge room was excellent - lounge and kitchen were a very nice surprise

lovely location and grounds, staff were friendly, plenty of parking

large parking facilities

room was spacious and airy

family in the room above had 3 small kids, sounded like a heard of elephants

plenty of parking

if on the tourist route for over a week no easy access to laundry facilities

loved reading about the history of the property and i loved the old walls and fireplaces, it s a proper

fabulous pub, really comfortable room, if anything a tiny bit noisy as over the bar area but we were expecting

location with parking

nothing, bar noise lulled me to sleep.

i rang 3 times and got the answerphone in the kitchen

kids in the pool when your trying to have relaxing weekend

was very spacious & clean, kids loved it

i really wanted to try the room service but i found the food too expensive.

amazing breakfast friendly staff excellent gym and spa facilities sports bar area

breakfast cereal buffet bar was far from inspirational, as was the cooked breakfast (not full english on request

not enough information given no wifi code and times of breakfast and car parking

another thing could be done as well is leave some little information like numbers and wifi passwords and some

free wifi had fantastic speed

wifi throughput and signal strength is not awesome

they need to change where they store their laundry or use a different laundry service

dangerous for people with allergies and kids

only slight criticism would be that it took too long to get enough staff on the bar resulting in long lines but

great location . possibly the best breakfast i have ever eaten in a hotel

wifi was inadequate

staff, breakfast are also lovely, room services available and very good value for money

wifi didn't work in my room

pet friendly which is always greatly appreciated and a real bonus

, i choose to stay here over any hotel , my children feel he the same , and feel so comfortable , room service

central location. car park close by - 15 / day. big comfortable room. pet friendly.

also found a hair dryer and a laundry bag which you can order service for

no laundry service

the hydrotherapy at the spa was a nice affordable option and i was happy to have laundry service i enjoyed the

faced a rather industrial back-end of the building and a large truck was there every night for laundry

staff were attentive and hospitable- on reception, room service and waiters

room was next to the laundry room so a little noisy. quite basic. extremely small tv.

my room was between the laundry room and cleaners room

room 1 is next to the laundry- no worries at night, but made a funny noise in the day

no wifi and no fridge.

really spacious and always clean with fantastic wifi signal

my room was right next to the laundry cupboard so was woken early

no laundry service

no wifi available.

the bar was open 24-7, and the lady on reception was lovely and friendly, and nothing was too much for

early check in is available. friendly and helpful staff. just 2 mins walk to the train station

a single person i do feel somewhat guilty about such a huge bed and all that laundry that needs to be done

that there was no bar fridge in the room. would have been brilliant.

have to say, the wifi in the room was

there is free wifi in

probably would choose a quieter location if i were travelling with kids or was not planning on having a few

amazing location..nice breakfast & free wifi

wifi wasn't amazing but was passable - good enough to go on websites but not to watch youtube etc,

i also appreciated the strong wifi, hairdryer, fresh towels, and coffee/tea facilities

24hrs receptionist, free wifi, close to all shops and great price

wifi worked perfectly, everything was clean

i had friends visit this one time and they were exposed to the sight of all my laundry

towels have a slightly sour smell which seems like the laundry is using vinegar for cleaning

of course that's not their fault, but the laundry house's, so i can't really comment

no wifi

being able to workout at 1am in the gym was a bonus for me

loud noise at 5am laundry being collected/ delivered for 2 hours!

also the swimming pool is rather small and out

great breakfast, lovely pool, kids enjoyed the lift, great location for city centre

clean great location excellent gym lovely room

as was breakfast, the pool / gym and the rooms

it was very noisy at night, maybe our room was close to the their laundry room and sounded like a washer going

wifi connection not great

gym was great and so was the daily sweet treats in the foyer

excellent, comfortable room with city view, as requested, and an early check in

had to pay for wifi

no real window; would have liked access to laundry facilities.

the cleaning company who does their laundry put a few holes in one of my shirts

a number of encounters with the reception staff (recommendations, directions, transit assistance, laundry, etc

not very - the kitchen is letting this place down very badly

please, we like a hot towel bar in our bathroom, and that is the only dislike

room service was expensive and getting some laundry done was extremely expensive

there wasn t a laundry bag or even a pen

the spa is wonderful i would definitely stay again

extremely clean inside and the kids got a free bag of chocolate eggs for easter

from welcoming staff booking us in to the bar staff and room service staff were all very friendly

only issue we had was we needed to do laundry after traveling for two weeks, and the hotel laundry prices were

i look forward to using the refurbished gym.

wifi on 16th floor was slow.

gym not open

gym up to my expectations

a pijama set went missing the last day, most likely got mixed with linen that was sent to laundry

we were there because we hired the kuku club for our wedding party the staff from reception to bar were brilliant

no hot water in pool and spa area during our visit, luckily i don't mind a cold shower and treated it as an

comfortable bed. bath. breakfast. wifi. friendly and helpful staff.

i paid for some rose petals on the bed for our anniversary

were a bit tired and noisy during the night with laundry pick ups and bottle banks being

light in the room which was brighter than a kids night light when i raised it at check out i was told i

location suite ideal for family , especially as the kids had their own tv staff very helpful all day and

wifi is very good

location suite ideal for family , especially as the kids had their own tv staff very helpful all day and

have been cleaner, there was always rubbish, laundry and plates in the corridors, the food service couldn't cope

dirty laundry was left in a pile outside our room

sauna, swimming pool, breakfast

i didnt realise it was a pet friendly hotel, it could have been an issue.

facilities in the hotel are fab for kids

there s also a laundry room in the building, which is super convenient

the gym is just right for a simple work out and the laundry facilities are great too

social hour was great, rooms were fantastic and add bonus was the free laundry

there was a laundry room with washer and dryer which we could use free of charge

i also used the laundry facilities and they were also good

lift wasn t working and when we first arrived the house keeper was chucking laundry down the stairs and it

the sofa bed was narrow for 2 kids and a poor mattress.

only felt the bar menu could have more

i was staying on the ground floor, and the toilet looked like the kids' size was too low

nice bar area

of laundry in the corridors trays with plates and food outside rooms and lifts they were there for a

corridors full of laundry bags

was limited i had to squeeze into a space after moving cages of laundry out of the way

noise lift during the night, dusty shelves in the room, dirty laundry bags left outside the room door on the

catered meal was very poor. laundry and parking expensive

dryer machines in the laundry room are out of order, and i couldn't do my laundry.

good to have laundry facilities on site

laundry machines only accepted the old 1 pound coins.

guest laundry room was very handy

dryer broken, but i'm grateful they had laundry on site

breakfast cooked to order. dinner was quite good also.

very comfortable beds,large bedroom. excellent buffet breakfast.

pet friendly and gave doggy treats

was excellent, food in evening and breakfast was excellent and all the staff were friendly and helpful

parking near the hotel is hit and miss, but free for as long as you want once you find a space.

there was housekeeping laundry all through the halls, at 2pm i would have thought that a linen porter would

then i was woken at 05:00am by the laundry truck collecting crates outside my window

we looked out into trolleys of laundry

good breakfast choice. pet friendly.

cheap sausages and not branded cereal our kids did not like the cereal

room service wasn't great. no snacks

5 charge for room service for each purchase was far too steep

poor wifi and phone signal on ground floor

there was no room service

connected to wifi but it didn't stay connected and not for very long

noisy in the morning possibly from the laundry but i think our room was close and the window was open, as the

tried to order room service and told harshly that it s not available

with the most comfortable hotel bed ever, in a quiet location with great views all around, very pet-friendly

hotel, location, great parking, very modern & comfortable double bed room, which is pet friendly and i was

nor great if you have kids

like to see a green policy on laundry and an upgrade to the shower system as depending on room water can be a

dirty laundry outside room and in the corridors

decently priced bar and food and peaceful to stay

better choice in bar food

it's pet friendly

friendly staff good delicious choice at breakfast

broadband and wifi was good and easy to sign in

beautiful location. charming country inn. super facilities. great breakfast. super restaurant.

issues at all, could do with more parking but that is a small price to pay for everything else

room a bit small. parking awkward.