the pool was amazing and the hotel is absolutely beautiful. would definitely stay here again!

the food and spa prices were really high.

did not like paying almost $20 for wifi service

indoor pool for the kids and restaurants on site

the pool area is fabulous for the kids

comfortable bed. guest laundry available.

is pet friendly and i understand there is a charge for dog but your fees were 3 times as we paid at

it was an okay breakfast. location was good!

loved the kitchenette. room was clean and staff was friendly & helpful.

no breakfast

not only did i have to request trash to be emptied in room, noticed overflowing trash in laundry room and other

the coffee bar area was clearly used by a previous guest and not fully restocked

it s a pandemic i do understand i wish the indoor pool was opened

everything my kids enjoy the pool

pool hrs and tv remote

laundry room on site and very clean

every area was clean including the laundry area.

the tiny kitchen

bed was comfortable. loved kitchenette, quiet, will stay again.

satisfied and pet friendly

there were piles of dirty baseball uniforms (laundry stacked in the hallway right outside our door

change machine in laundry room and no change available at front desk

room service seemed anxious for us to check out

loved the service from beginning to end, the pool and jacuzzi were so relaxing

i also expected a jacuzzi, but there was only a small pool

we were unable to use the pool or the laundry, both features that we sought when selecting a hotel and expected

like: the pool/spa is closed and there is no breakfast

breakfast was very good. the lady, janice, working there was most helpful.

the breakfast was great also

the gym needs weights!

they should make sure they use a better lint and hair catcher with the laundry to catch up the guests hair

the guest laundry needs to be fixed dryer does not dry took 3 runs to dry my clothes

was good breakfast provided, weight room,swimming pool and i was able to do my laundry else well

big trucks that took up all the parking spots when we were there

comfortable, microwave, refrigerator, wifi, tv channels availability, ice machine, location close to lots, but

the location, the size of the room, the laundry room and the pool!

the coin laundry was very accommodating

staff was great. i like that it has laundry room and pool.

there was a horrible musty smell through the whole hotel, like old mildew covered laundry

liked use of laundry on property

i wasn t sure if laundry or a pool was near

i didn't like that the laundry room on my floor was down.

really the only inconvenience it that our building s guest laundry room was out of service, but it seemed to

sonesta offered a variety of food for breakfast

there was a beautiful courtyard with a pool, basketball court and barbecue area adjacent to the office where

kitchen, laundry room.

location off the highway laundry facilities and large room with everything you need

needs more parking

friendly staff, pet friendly hotel, clean & room was nice. i will stay there again.

the roll of paper towel in the kitchen era of the room was old it turned yellow

i really appreciate the older lady that did breakfast

lady on staff was smoking in the kitchen

pool is clean and super warm with wall of windows for natural light

spacious lobby and huge dining area with bar for happy hour/dinner plus full breakfast

friendly staff,clean room, easy parking,complementary breakfast and quite

laundry room is too small only have one washer and one dryer

front desk staff was excellent as well as bartender both night in the kitchen staff but that one lady who work

excellent location, sparkling rooms, bar area and breakfast area. super friendly staff.

staff are lovely and indoor pool is a plus

like this hotel chain because we enjoy having a kitchen with refrigerator & freezer where we can store food

the elevator and guest laundry were both broken.

no laundry facilities on site

we didn't get to try the pool but the breakfast was so good

they were doing construction right above our head which was a little frustrating having kids.

hate that we missed the breakfast buffet, but my daughter had an early morning volleyball competition

laundry facilities

parking situation, no wine opener, no laundry room.

laundry room for hotel guests

i did not like that they advertised a shuttle and did not have a shuttle on

not much, no wifi and no pool

spa bath was a tight fit for two tall humans but totally

fitness room, jacuzzi and pool were very nice

even though the pool was cold and the spa did not work

not enough parking space.

very clean comfortable and great breakfast

laundry amenities were not working and apparently have not been working for weeks

the procedure for receiving towels and no laundry.

covid is going on but a hampton inn 15 minutes away that other family stayed had breakfast and pool open

the wifi signal was strong, but spotty at times

kids had to sleep in bed with me

no bar but understand.

the wifi was beyond slow and beyond usable

the pool table and bar area gave it a nice addition

location, indoor pool , very nice staff

bar scene was cozy and nice

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

wifi was difficult too connect. bed sheets and pillows smelled old and not clean.

also, the bar stunk, literally like burnt plastic and cookies

the snack bar was pretty well stocked, and reasonably priced

wifi sucked couldnt even get on internet on my laptop

this trip we really needed the laundry room. super asset during a long trip.

keycards didn t work for the pool or the laundry, so we spent about an hour of walking in circles up and down

great gym and laundry

breakfast

the pool plus the staff was wonderful great people and so loving

laundry good and easily accessible and not expensive

laundry

nice gym. good breakfast. great managers reception.

non smoking room smelled like a gym

happy hour bar service, large rooms.

i couldn t open the curtains because there was a bar with staff set up right at my door

clean room, both bar and liquid shower supplies, quiet stay, clean

room was clean and comfortable, airport shuttle, location was great.

the hours of the cafe/kitchen. it should be open all day.

not being able to reach anyone for room service the entire stay.

loud music from the bar down the street and the fact that i had to walk around to the front of the building in

room, great bed, amazing staff, breakfast voucher to *fantastic* breakfast location, terrific location

breakfast was great

comp breakfast good, good service.

property is totally under construction and we did not know the gym was closed

even the young man bringing up the laundry from the basement wished my husband, who d just had surgery, a

i loved the fireplace & huge windows

its was not clear and the fireplace was on and it was up high and it couldn't be adjusted

i wish the hotel had a indoor pool instead of outside

spacious room with a kitchen that is conveniently located near uab.

the breakfast was wonderful as well

really good breakfast options. loved all the fruit choices!

good position and good gym. good confort

best breakfast ever!

the breakfast was also

oh and let's not forget the laundry attendant that brought items to my room with a big beautiful smile on her

staff friendly and breakfast was efficient.

was no elevator, it was me and 3 very young kids and it was not fun getting to the second floor without an

no daily room service

the kids running around all night

staff accommodated special requests. laundry facility on-site. comfortable bed.

price while pool, etc were under construction.

we loved the pool location with older kids who we could watch from our hotel room patio

food and bar was a nice touch to get a late night snack and drink

at the front desk; comfy beds; not a new hotel but well maintained; parking lot is well lit; nice pool

no laundry

the gentleman at the desk, the facilities were nice but no laundry.

there is no room service or housekeeping

wifi was ok

the air did not work. also the wifi was terrible. breakfast lacking big time.

reliable, fast wifi

the roof top bar was very nice

gym flooded

as a single mother traveling with two kids, i felt safe and comfortable

they also have a restaurant and rooftop bar with live music; it was very convenient way to have fun without

breakfast was good

breakfast confort location security

breakfast was great, very clean, and also amazing staff!

lack of parking

breakfast was great! monique at the front desk gave excellent customer service!

location and breakfasts.

sparkling clean, beautiful property! pet friendly.

there was a free laundry

valet , the bar staff were excellent also

room service was so late with delivery (1 hour and 15 minutes) that i didn't have time to eat

breakfast was really expensive then when we got to the breakfast bar everything was very cold

i m fine with walking but if you have a lot of stuff to bring to your room, kids

no guest laundry available to wash sweaty clothes from the fitness center

pool was closed and breakfast wasn't good.

no pool, wanted to swim

no breakfast served here. outstanding staff! excellent customer service!

front staff was nice, gym was surprisingly nice. parking was sufficient.

there was a laundry cart with dirty linens and it remained outside our room the whole time we were there

staff member was working hard to clean the filthy pool area but not enough staff to guests ratio

the parking and the pool area

hotel key wasn't working for the pool area only

walk from parking, parking garage, limited menu at restaurant, pool not open late, no room service

the pool and the room.

cold swimming pool!

also, we didn't appreciate paying a room service charge for poolside food

the staff were extremely friendly, accommodating, welcoming to our family (we have 4 kids)

providing the cost of the stay, the hotel should have indoor pool..

laundry service could not get app to work.

i asked the front desk and the lady told me to put my clothes on a bag and take them to the laundry mat

had kids that wanted to watch a movie

kids couldn t swim the pool was in bad shape and dark water,afraid to let anyone swim

small gym

which ate up parking, then trying to find staff at the desk to get change for laundry

his doctor said that it was contact dermatitus caused by the laundry detergent at the hotel

room was very nice. better than everything around it. very good breakfast.

room service did not come around with puppies or me to pet.

enjoyed the variety of breakfast items and the food area and lobby were very clean

no laundry room on property.

had trailer and parking was a bit hard to do with a bus, semi, and truck with longer trailer

the pool was also a favorite for my kids, it was clean and really nice

me, i had high hopes for the pool, haven't been in one in over a year

is not fair, but the breakfast wasn't great, but i know covid might have had something to do with that

laundry room was dirty and there was sand in the machines.

breakfast was fabulous!

check in person, nice rooms, clean, good breakfast

the friendly staff and the cleanness when you enter the parking lot

very clean, friendly staff, easy check in, ample parking, great breakfast.

room was next to the hotel laundry

laundry has been broken for almost a week

good parking lot, they have a guest laundry. the breakfast is normal.

the breakfast was very limited especially for my wife who is gluten free.

the pool was great

no plastic laundry bag

staff were very helpful, supplying utensils for our room microwave, change for laundry

t have any detergent for laundry to purchase and only left decaf coffee in the room with no cups

there was no parking in the front, so we went around back to the key accessed entrance, and the interior door

also the pool was closed and that was a specification on what i wanted in a hotel

they had almond milk option on the breakfast

the glass shower & the wifi, if you payed $4.95 a day. great location.

kids running around upstairs kept us up all night

it was clean and neat and the breakfast food was good.

breakfast is not for dibietes white bagles to much sugar in yogurt juices have to much simple

on the website it stated it was a inside pool..which they didn't

of reservation, pet friendly, friendly staff, good breakfast, nice location, outdoor

n/a. didn t take the to go breakfast

they were able to get us an early check in

breakfast selections could have been better

the laundry is coin laundry.

found dirty laundry and garbage in the closet

no laundry bags

very friendly and helpful down to the lady that serviced the breakfast area with the biggest brightest smile

the hotel for location and fairly nice pool from past experience

it was items in the hallway the whole weekend, a clipboard, bag of trash, and a laundry bag

gym

beds were a little to firm, would have loved to see a hot tub near the pool area

pool lounge chair broke as i was trying to adjust it and it crushed my hand.

the pool was closed and looked dirty.

there is a laundry available

laundry lady, doesn't know how to speak to the front desk clerk

we look forward to seeing peyton and tina at check in, during our kickback, and down time at the pool

noise up until all hours of the morning from kids across the hall..

slow wifi

only one washer and dryer did not provide change for the laundry services

no coffee in lounge long waits for every meal order children in bar area

closed at 9 upon my arrival, no valet, or room service

no wifi for the room. misleading to advertise free wifi and it is in the lobby only.

very clean nice pool and gym

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if

no breakfast no anything but no more lousy bed and noise

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if

no breakfast no anything but no more lousy bed and noise

laundry facility was small and only had 1 washer and 1 dryer

the laundry facility is raggedy

their gym was closed, but we were notified upon check-in, so it wasn't a big deal

the indoor pool was excellent for my kids and the breakfast was very great

gym and pool out of order. outdated rooms. ( carpet, unit, coffee maker)