indoor pool, guest laundry everything was really clean easy to park right out front of the lobby really

only thing i wish the pool was a heated pool

place to stay while visiting family for the holidays-- breakfast was delicious and the indoor pool was a welcome

parking was simple, even with a jeep gladiator

more handicapped parking

the pool room looks like it hasn't been updated since 1975.

breakfast is very good! pool was closed due to remodeling, which was disappointing.

pool was dirty, filled with hair and filter wasn t on

construction going on, taking up parking spots with containers

staff was excellent, the breakfast was great as well.

free laundry service continental breakfast

everything was great, spacious room, clean, nice pool, laundry, great breakfast

breakfast and dinner served. hospitality

pet friendly and clean

everything was great, spacious room, clean, nice pool, laundry, great breakfast

wifi did not allow me to log in to my roku streaming stick when it was plugged in to an hdmi port

it could be better to ad a jacuzzi close to pool area.

choose this particular hotel specifically because it has an indoor pool

just that the pool and resturaunt were closed due to covid 19

great attention, comfortable beds, all clean. indoor pool great for this winter.

pool, fitness, laundry

design, the smell, the location, the fire pit and solar lights, the laundry facility, hot tub, pool, breakfast

the smell, the location, the fire pit and solar lights, the laundry facility, hot tub, pool, breakfast, and

kids really enjoyed it

pool, fitness, laundry

smoking but smelled of cigarettes

was not what it said we would be getting- 1 bed non-smoking instead of two bed smoking

smoking room smelled of smoke, dogs barking in room next door, people in another room very loud,

non-smoking room smelled like cigarettes

room smelt like it was a smoking room

room was very clean. most comfortable bed i have had in a hotel room. really good breakfast too

didn t expect the overcrowding at the pool, but we worked with it ;)

clean, nice gym, good breakfast

lights in parking lot didn't go on before dark so the parking lot was very dark.

breakfast ended too early.

major, just a lot of money for very good accommodations loved the precor machine in the little gym

liked how spacious the suite was and appreciated the full kitchen (not having to leave the room to get ice was

only complaint is the size of the parking lot, there aren't many spots when staying at the hotel for a convention

the hot breakfast was excellent.the bed and linens were comfortable.

the staff were friendly, there was plenty of front row parking, and the room was clean.

spa not working laundry facilities without detergent available

the early check in and late check out times

free shuttle to event run by the hotel, not the event, with no additional charge

room smelled horrible, like a sweaty gym

room service only upon request

breakfast was also served (not the best omelettes but fine with me

had us sitting in the parking lot for 2 hours and finally got back in and ive stayed here before and has smelled

beautiful rooms, very friendly staff, great breakfast, etc

its close proximity to my daughter and grand kids

breakfast was great. the general manager was very friendly and helpful.

absolutely love the room, the layout,the kitchen..very stylish and comfy.

there is free parking and a salt water pool

newer, clean, love the suite concept with a kitchen

the indoor pool temperature was very cold and we were unable to swim due to temperature.

the location of the pool and the outdoor courtyard was ideal

pool was a little dirty. we found someone else s dirty laundry under the couch/trundle bed.

the offset double doors plus the laundry carts are impossible to get around

have like a laundry room

convenient location, basic breakfast, basic gym, clean

layout was absolutely beautiful, we loved having breakfast by the fire pit outside

location, size of room, advertised amenities of restaurant, pool and laundry facilities

was closed restaurant was not staffed due to a wedding reception onsite laundry facility stank so badly of mold

the location and laundry facilities

beds were comfortable. like the laundry facility.

then that sign too the first floor *laundry room* just tell people when checking in

laundry room to small

unsecure wifi

free wifi works great and the tv

clean place, nice staff, indoor pool for kids. close to other amenities

i liked that it had a pool bar and food

minor imperfection - no dirty laundry bags.

the bed was absolutely comfortable and the laundry service a plus!!

that does not provide laundry service

pool is smoking instead of non smoking pool so that was a major turn off

the parking was confusing

great location, nice clean pool

location and better than expected amenities- outside fire pit, stabucks and breakfast w/ bar and social seating

free parking

restaurant and bar were not open

easy parking

stuff, service, swimming pool, relaxing zones, wifi quality, breakfast, shuttle service

drinks at the bar were a bit pricey

stuff, service, swimming pool, relaxing zones, wifi quality, breakfast, shuttle service

even when kids were running the halls they stopped it before i could ask them to

kids were out in the hallways playing actual hockey, playing ding dong ditch on our doors, yelling

laundry was inconvenient because of lack of quarters at the front desk

parking lot & grounds are well maintained with beautiful landscaping

indoor pool was cold but kids still loved it

embassy suites was quiet, clean and offered an amazing breakfast.

front desk told us the wrong times for breakfast and when the bar closed.

this is also a pet friendly hotel

very clean and quiet breakfast was great

staff is amazing the breakfast was an added bonus

the couches had stands on them, with it already being a pet friendly hotel to me the rooms should be spotless

and their breakfast was very good

i m thankful that there was a laundry room that didn t require quarters, so laundry was easy

plenty of parking. nice amenities. good coffee

friendly staff, clean, comfortable, pet friendly

full kitchen, microwave, fridge, stove, dishwasher, table w/chairs

pets

in room sit in area comfy bed elevator bldg lots of entrance by key code pool outside deck laundry

laundry hit or miss with leaking, temp regulation and payment system

this person was responsible for check in, laundry, housekeeping, etc

wifi was finally resolved with a call to the internet service provider

staff, convenient location, good parking

no laundry facilities no store to purchase

no laundry/dry cleaning services

laundry was not available at all, i was offered to have my laundry done myself at a hotel next door

rooms and pool/gym are the beast features about this hotel

the pool and gym

needs a little updating and laundry needs updating and cleaning

laundry facilities need renovation

i spoke with everyone from front desk, restaurant area, chef, cleaning staff, laundry staff, engineering

the front staffs were nice trying to deal with laundry problem

after checking in, and i was told they had run out of towels because they were all in the laundry and that they

and i feel like the to go 'breakfast' is more of an array of snacks

breakfast could be served a bit longer

the pool , the room , the breakfast

great location, fairly quiet and rather like little apartments, but the fireplace in the room, (never did figure

room had fireplace soot but was otherwise clean

their dryer was broken so they dried my laundry for me

it s designed very good, beautiful reception and indoor space. clean pool and safe for kids

sucked the pool was closed, but that was not the hotela

good wifi speed

it’s was so many kids unattended at the pool and the was really rude.

should put more laundry rooms.

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

rst assigned room smelled of smoke; reassigned to new room right away), dish washer in room, laundry room in

the parking around the back was very limited

the staff were all so nice, welcoming us in and helping us out when we had questions about the laundry

though we didn't need to use them, it was nice to have a laundry room on premise

were great, full kitchen was convenient, breakfast was amazing

friendly and professional staff, clean and com fortable suite and a grab and go breakfast options

the rooms having a mini kitchen and extra large refrigerators.

there was absolutely nothing in the cupboards in the kitchen which made it difficult for me to prepare my gluten

the only cereal was sugary kids stuff

the kitchen staff did not show up to work

location, great mall is walkable. breakfast and parking included.

kids cruising their hot rods around the parking lots

there was guest laundry and a small gym

tried to go to sleep at 11:30pm but a large group of teenage kids arrived shortly after, running down the halls

items, including cold drinks, ice cream bars and frozen meals, and there is a panera across the parking lot

staff was super friendly, nice&clean,and that pancake machine at breakfast was super cool.

were given a handicap accessible room on first floor facing parking lot

the restaurant was closed, no laundry, no real store, nothing to charge so much for

for longer stays, a fridge/microwave or laundry facilities would've been helpful

like smoke - carpet needs to be replaced with laminate flooring throughout hotel - disgusting laundry smell -

no rooms available so i can stay in a bedbug infested room till tomorrow ohh but font bring your laundry back

no laundry facilities on site 2

i only wish we would have stayed when the pool and fitness center opened

i did not partake of the breakfast. the facilities were great.

covid-19 had the pool shut down. wi-fi wasn't always available

location, easy parking, clean, small issue when arrived that we didn t have hot water but issue was fixed

location / staff/ breakfast buffet

laundry, ice, pool, hot whilpool, gym, restaurant, bar, outdoors tables

acted like i was bothering her when i asked about ordering food or when room service was

didn t understand how to get room service and there was no info in the room or online on how to get it so i

nice gym, peloton machines

bar staff was rude

clean, affordable, free breakfast, gym, laundry facility, and great for traveling for work.

gym equipment all worked. laundry available. didn t need to use.

wifi does not work well in night time.

location was great, the room was spacious with a great kitchen area

kids and i loved the breakfast, especially the waffles and coffee

i wanted to know if they had laundry wanted to know if tgey had laundry, or breakfast

countless laundry

in rooms, more sound proofing, more frequent housecleaning but staff nice, bed comfy & electronix laundry

not enough outlets or towels, no iron or ironing board or laundry bag

staff; comfy beds; electronic laundry facilities; great parking; easy access to highways & eating /groceries

they have plenty of amenities even a full kitchen

hotel, brand new with lots of amenities (fire pit, outdoor area, pool) that unfortunately we didn't have a lot

very clean and the kids enjoyed the breakfast

location, outdoor pool, very new hotel with really nice and big almost apartment like rooms.

breakfast was basic

they have laundry, fitness room, and a meeting room

the laundry facilities were out of service

very unprofessional for me and my kids

paid extra for a pet fee but couldn't leave dog alone in room

front staff had kids hanging in lobby for hours both nights

it was located in the laundry room

were issues with the elevator where it would not open on the customer side at times, only on the laundry room

it had laundry

room was clean hotel was clean. breakfast was good.

breakfast was by far exceeded my expectations

the cleanliness and the pool. love how they have a laundry room- life saver.

- need some healthier options-fruits and nuts room smelled like smoke pool located in parking

the beds were to hard and their were a lot of pets in the hotel.

clean, great value, friendly staff and great breakfast

pet friendly clean hotel

their breakfast no pool

i was happy with the breakfast.

to pa turnpike; nice, large, comfortable room; friendly staff the room also had a small kitchen

kitchen in room with super comfy bed but best of all was that everything was spotlessly clean

the breakfast was well done

shower tiles could have been cleaner, no laundry bag

we had a great stay from the complimentary shuttle from double tree to the valley forge casino, to the hospitality

dirty plates from room service would sit outside of rooms for 12 plus hours

wifi wasn t good

location was great. amenities were adequate too. nice gym. the room was spacious.

laundry machine available (staff at the reception even had change for me since i had only bills)

pool was great

the gym is really small and with a lack of equipments, can improve in this area.

the 150.00 pet fine with the 50.00 pet fee. they definitely overcharged me on a few things.

there was no indoor pool or hot tub to use

eggs the most bed was comfortable my husband enjoyed the spa & pool after a long day at work self laundry

was a basketball competition the same weekend and the kids seemed to be un attended

to the older gentleman that kept the indoor pool area clean and had patience with all the kids at the pool last

pool had way to much chlorine in jt. pool was not refreshing, too warm.

the gym was dirty and a lot of the machines and equipment needed repairs.

great breakfast, nice fitness room, self service laundry on site.

the laundry wasn't available but the desk clerk helped us fine a laundrymat

breakfast was slow had to wait for cook to refill dishes. no laundry.

laundry not working, and no one able to help.

nice location easy to get in and out of parking lot

i like the grill outside, the gym, breakfast, laundry, location.

great amenities - (although we didn't use them), pool, gym and laundry

breakfast is good, spacy rooms and the hotel has guest laundry which is meaningful for long stay

no laundry detergent in the hotel store because

all in all pretty good. laundry was a little pricey.

on-site laundry was clean and easy to use

the tub had weird feeling (sandpaper, probably so you don t slip) but not great for kids who take a bath

loved the free wifi

too many kids jumping in the pool. needed supervision.

thank you the breakfast was first class with good coffee

there is also an indoor pool advertised on booking (there was no pool) and the gym, also advertised, was not

cleanliness and gym were great

old hotel, terrible internet connection, no room service.

in sitting room, rug has a burn hole size of a golf ball.

bar was not open so nothing to bring me to the lounge area even though i was there for a week-long

huge kitchen, usb chargers, good breakfast, place to do laundry, and they have environmentally friendly policies

the size and cleanliness of rooms, the laundry, the staff was excellent

no hot tub, pool looked murky and univiting. breakfast selection could be better.

breakfast was really good with great variations

the breakfast was reduced but you could find on the ground floor in the morning yogurts, milk, tea,

were friendly and also very helpful with my noise complaint and also with my request to send out laundry

laundry

from parking lot next door and air conditioning

breakfast was awesome and had plenty of time to eat, even if you slept in

kids like to play there game system

the pool laundry and fitness center all close together

also my son loved the pool

the pool laundry and fitness center all close together

you have to be a frequent user of the hotel chain to park in the most convenient parking spots.

the pool was good water temp and clorine

there is plenty of things close by like pharmacy, deli, breakfast, wawa

breakfast offered several very rich and fancy offerings, but they need to add some simpler options

breakfast was acceptable, but nothing to enthuse about.

there are restaurants and a bar within the hotel

the breakfast at the hotel was delicious and loved the open eating area for it

pool could have been little bigger but it wasn't a deal breaker at all we still enjoyed it.

good breakfast selection and nice indoor pool and therapeutic hot tub good restaurant near by.

room was lovely and modern, the indoor pool and hot tub were a very nice plus and the coffee in the morning was

a bigger pool:)

ample parking; nice job on breakfast with attention to cleanliness in the dining area

desk should have a supply of quarters for laundry as not everybody has $4 to wash & dry for only 1 load of

laundry available

the room the indoor pool people at front desk were friendly

the swimming pool was too small, and way to many adults and kids in pool and hallway by the pool

wifi was terrible, couldn't even watch netflix without

also, do not use the laundry services

they have laundry facilities, but it was broken so they washed our daughters clothes in their facility

i was told the kitchen was closed which was ok

location is not kid friendly, no nearby restarants / kids fun places.

also having a towel bar inside the tub

hotel room was very comfortable, kids loved the room and the breakfast was great

the kids enjoyed the pool

very comfortable and inviting...the pool and hot tub were nice as well!

the staff was all very friendly and the breakfast was better than many of the hotels we have stayed at recently

loved the pool n jacuzzi

wide parking spaces

i'm spoiled by perfect and unbeatable motel parking, so i have to say parking is distant and horrible in bad

swimming pool was a bit on the small side

the complimentary breakfast was lovely.

i saw a parking lot that was about 50% empty

no laundry service on the weekends.

the schedule time for the bar closing

1-3am bar tender/ server told me a seltzer i ordered wasn t available and proceeded to upsell different

room service server was very polite and timely

from the indoor pool was overwhelming and it was difficult to breathe in the hallway and in the gym

laundry and a pool was available

useful guest laundry facility

hated the laundry area

laundry was efficient

didn't like we had to walk over to the main hilton for the bar and pool

also extra facilities for individual laundry and a well equipped gym

however, this time trash and laundry were in the halls when i checked in (around 5pm), and the tub had not been

laundry services

free wifi and free parking were appreciated

location, self parking directly in front of property, free wifi, upscale ambiance.

should be explained more about things in the hotel that guess can use and floor tht it's on ex: laundry facility

the laundry room was convenient

i have kids, i specifically wanted to stay at a hotel with a pool for them

kitchenette great

very convenient location when visiting my college kids at upenn

no laundry room and valet parking only

i would have liked a robe in the room rather than on demand, and i would have liked a plastic laundry bag,

impeccable room service

the size of the bed and close at 10 pm the room service

the bathroom wasn't cleaned to expection, room service orders came with hair in

business center,laundry facilities

clean towels, clean sheets and regularly cleaned dishes (and laundry if requested)

laundry facilities on premises. great gym and pool staff was amazing

don't think they should call themselves pet friendly with the pet policy they've got

was big, they did turnover service on time, they checked me in early at no extra charge, and the gym was small

the wifi did not work in the room and the staff did not inform us about that when we checked in

ease of check-in/check-out. wifi access, comfortable lobby/reception area

staff, but seriously undermanned in the kitchen

since wifi was good, the ipad in the lobby just didn't do the work enough

the front desk personnel, the waiter who delivered our room service, the housekeeper on our floor (the 8th)

one of the towels was so worth it had a piece missing, there was just one cup for coffee, no laundry bag, no

was nothing to comment except that there were no laundry facilities at the hotel

super clean, spacious, with a restaurant and rooftop bar on site.

late at night when your kids are hungry for some pretzels or chips there wasn’t really much we could do

one incident with room service is they bought up opened condiments

on the shower curtain, towels left outside the laundry chute, holes in the wall in the hallway, door was hard

of free wifi & self laundry

i hope this comment will help the hotel carefully monitor the laundry better

opted to be 'green' by not having any laundry / cleaning while there

our waiter at breakfast was amazing and great with our kids

we ended up getting room service and we had a fabulous meal

the food is fantastic; the pool, spa, rooms, gym all fantastic

the service on the breakfast was very easy

the spa and the pool were super nice

the pool

could do all the laundry in the laundry

location is very central. nice suite in the center of philadelphia. laundry room is a plus.

laundry service available on 12the floor

i used the laundry room services, which was such a nice feature to offer

loved having a coin laundry on my floor, made it so easy to wash everything

advertise a laundry facility but only have one washer and dryer for the whole building and never have quarters

they had a swimming pool, a laundry room, and a gym

i wish there was a microwave to warm up my food and a coin machine to do laundry but other then that, awesome

friendly staff. good facilities including laundry.

great gym and pool, windy so don t expect to be with a lot of things, but excellent specially for warm