friendly staff, good restaurant in hotel gym, pool table and other amenities available

shuttle

the airport parking and shuttle

room service

loved the kitchen but could use some paper plates and plastic forks and knives.

no laundry liquid/detergent house keeping every 3 days is just terrible.

they have a laundry facility for guests to use

need bigger parking lot

we used the shuttle service both times and it was on time and efficient

breakfast

we so appreciated the shuttle to the airport (one of the main reasons we chose the place)

the kids loved the pool, waterslide and hot tub

location was good and parking with a horse trailer was easy

breakfast was also pretty tasty

the parking lot needs improvement. crowded.

only thing i did not like about the place was they don't have laundry room for people who stay longer like i

the reception said the housekeeping is closed and he has no access to the laundry room

great pet friendly hotel.. free breakfast was good

bed, clean, nice staff, quiet, desk in the room to work, good wifi, close to a corner store, small bar opens up

would have been nice if there had been better instructions in the spa as to how to operate it

laundry was free, pool was clean and refreshing

tub not working, laundry facilities not working, they don t post that on website before you book so you have

was nice & big, comfy sofa, bar fridge was great for water and to keep meds cold

the continental breakfast could have had a lot more variety.

awesome breakfast, friendly staff, comfortable bed, clean room, good price.

friendly staff, coin laundry inside hotel

good location, sports bar pool and hot tub. friendly staff

no breakfast was included

offered limited selection, snack prices ridiculous, and no selection of fruit, yogurt, or granola bar or muffins

breakfast and excellent time duration

reception could have told us earlier that we can use their swimming pool nearby, the same hotel brand share the

great airport shuttle service

my shuttle driver, achmed, was very delightful!

there is a library, outdoor water playground and swimming pool, kids love it

handicap parking near rear entrance. very friendly staff. good hot breakfast. clean rooms.

comfortable clean friendly service location laundry

appreciated the late check out

the online description said there was a pool but there isn't one. kids were disappointed.

beautiful large size rooms with easy access to parking lot

sports bar doesn't open early on weekends, large room

there is free wifi but the staff only gives directions to use the paid version

no pool :( couldn t get the room temperature cool enough

room service took a long time

broken coffee machines - had to ask if they can bring us room service - coffee - instead - had to go to nearest

the bar bill for my friend and myself was a bit high but maybe we drank too much

laundry, and pool hot tub, and breakfast were all great

toiletries instead of dove and other items such as a shower cap, room slippers, shoe shine and laundry bag

laundry is $5

nice pool for kids!!!

the hotel provided parking , had comfortable beds and had a modern bathroom

wifi is not consistent

convenient location, airport shuttle and parking while we were away

comfy room, gteat size and shuttle to airport and parking for car..

no room service

coffee bar in main lobby area, but the restaurant staff were quick to grab us some extra coffees at no

checked and the service is great, i had to do laundry did two loads of laundry sent two letters in the ladies

great room, laundry facilities, restaurant

wifi is good speed

try the onsite restaurant (we used it for room service

the wifi wasn't the best but i am sure there where many people trying to use the server.

booked because the pool, hot tub and guest laundry facilities

free breakfast is a plus pool very clean laundry room when you have kids is amazing

needed to use the laundry facilities and another guest spent most of the afternoon doing 2 loads of laundry

i asked for clean one and she said bring the dirt one to laundry room i said ask the house keeper to change it

also laundry was out of service

room wasn t thoroughly cleaned before me someone else s dirty laundry was still there between the desk

on site coined laundry facilities

there was no mini mouthwash in the bathroom, no bag for dirty laundry.

laundry room is a great idea but not selling detergent and dryer sheets or change is not.

no gym and the restaurant was closed. no other restaurants within walking distance

everyone from the shuttle driver, front desk, cleaners, breakfast attendants, and laundry are friendly, kind

washing machine was broken even though i specifically asked the day before we arrived if they had laundry

good breakfast, my kids wished there was bacon

poor wifi ,poor water pressure, mattresses were worn in the middle .

was super clean and comfortable, the room is nice to have a pet in as there is no carpet to worry about

to move room as too noisy over laundry area

clean and comfortable room, with reasonable parking priced for the time we are out of country

hotel feels a little run down. inability to open window. gym was very basic. decent breakfast.

wifi didn't work well on the 2nd day, a bit disappointed

access to the hotel, we appreciated that there were some plug-in parking stalls available, the room was a nice

some guests were hanging their laundry on the fence at the boundary of the motel

i was charged $16 extra to do one load of laundry

advertised free laundry,we paid 3

on site laundry was a bonus

get clean bedding, or clean towels and when i moved the stand there was somebody else's dirty laundry behind it

pool, gym and laundry facilities are good and convenient

3) we loved that we could use quest laundry (2$ for a load and dryer) - so i washed and dryed all our clothes

the pool and laundry facilities were great for our multi-night stay

breakfast, laundry, clean

breakfast

there is coin laundry onsite

hot breakfast was very nice and the attendant did an amazing job at keeping everything refreshed

breakfast was excellent

complenmentry breckfast was nice great for picky kids

the kids loved the pool and we all slept great

parking was limited in the front, more parking was available in the rear but long walk to

swimming pool , free breakfast and jacuzzi

pool was enjoyable and excellent, polite staff

good location, quiet. great breakfast!!

lot of parking space.

no fault of hotel directly, breakfast was take away only due to renovations / bar takeover

check-in, staff, room, gym and check out was all good

breakfast was not included. parking was tight.

underground parking for winter and security is a must for the wife and i...terrific

not a complaint but would like to see a bar at the pool ud83dude09

they have free laundry

a very noisy room next to elevators, ice machines, and a laundry drop-off room

breakfast was awesome. room was big . everything available.

only thing that i would have changed was to make the pool warmer

lots of parking too

lovely staff, great location, loved having kitchen and laundry.

really liked the laundry facilities in suite setup - handy when traveling

massive room with king bed, kitchen and laundry facility. it was a suite.

sofa is very nice, desk is great, love love love the laundry en suite

for a unit with kitchen and laundry - there s was no dish soap/sponge nor detergent (they did provide detergent

the laundry room was a bonus

used laundry facilities which was great for not having to find separate laundromat

no streaming services. my kids were a little bummed.

kids playing along the corridor on floor 3 banged on my door

great wifi

loved having the laundry facilities, and no charge at that.

when i booked on line with our kids ages

pet charges are excessive at all hotels. just a money grab

pool & gym not even- couldn t even book time slots

no breakfast

beds, wi-fi was good, though we didn't use the swimming pool or hot tub, we did use the on-site laundry room

didn't like the low lighting in the bathroom in my suite, the lack of laundry bags, slippery tub (no non-slip

bad, but i was just wondering if there's any way possible to add fabric softener to the towel laundry, towels

they had good breakfast.kids enjoyed the pool.they had laundry , gym and room service was good.

antibiotics, cream and antihistaminic, also on my way back home i took all my clothes to a laundry to avoid

location was good, laundry services were ok.

quiet, i did get some good rest, the staff kept it clean and i was able to do laundry.

could do with improving the laundry system.

nothing, dirty unit with no alarm clock and broken shower- smoking room.

good location, surrounded by many shopping malls and restaurants. parking is very convenient

brand new beds and bedding. great wifi. good tv with shaw cable box.

wifi would cut in and out all the time, then it just went off

buffet breakfast was good. service was pleasant. gym and laundry was good. comfy beds.

they have a free laundry machine in the basement next to the workout room

free laundry

clean, good value. home away frome home. laundry!

notice the sign saying conserve water for the laundry,then i saw the flush bowl that's as big as a fish

the pool and hot tub were really great

pet policy could be updated to say that a guest cannot leave a pet unattended

rose petals on the bed, a bottle of bubbly etc...

were friendly, bed was comfy, pool area was nice, parking was easy

room service would have been great

the amenities! pool and hot tub, restaurant in the hotel, complimentary laundry facilities.

very comfortable beds guest laundry was a life saver!

wifi could have been a bit more secure, knowing anyone in the hotel was on the same wifi was a bit

the pool was nice my kids enjoyed

pet friendly.

it has onsite laundry which we used while there :) we had

the laundry room needs to be open by staff ,

was able to do laundry for only $5 wash and dry

waffle makers in the breakfast room, those were sweet the fact we could do laundry to was really

maids helped with laundry

laundry services advertised - this is not provided at the hotel and had to find a local laundromat

no laundry on site

a very small but added thing is the typical high quality best western laundry bags replaced with super cheap

i wish they had a laundry room on site.

rooms where pets were allowed were call booked when i called the hotel

in the laundry room there were two washers and two dryers, but only one each was functional

of the dryers in the laundry room wasn't working properly

there is a guest laundry room, snacks and beverage machines

not clean, poor laundry, homeless issues

no water bottle available in the building when the restaurant is not open and laundry room is out of service

no laundry faciallies.

the front desk taking cash money for laundry and stihl charging it to my room

there is no laundry. needs also renovation

i loved the coffee bar every morning at the reception. the staff was friendly. good location.

the gym and pool is 24 hours, which is quite convenient

they also do not have laundry facilities open on the weekends

loved the gas fireplace in our suite

area for pet to walk or relief.

breakfast is great like the late check out at noon

my friend was attending lectures online and the free wifi wasn t quite good enough.

room as an apartment, 2 tvs, very good kitchen & laundry available

loots of room and kitchen

the room itself was a 1 bedroom suite with kitchen

kitchenette is a real kitchenette, not a microwave and a coffee maker, on the university campus,

the quick gym access and amenities

casino,pool, food ud83dude0b starbies . easy to get onto the highway

rooms, casino, food

was looking forward to pool and hot tub but no mention til in the pool that jets were out of

were very far from our room, but it was only a minor inconvenience it would be great to have a bar with a dance

smoke free, good parking

the kids had a great time

space theme room was spotless and the kids enjoyed the room so much that they did not want to leave the room

access to wem without having to wear winter clothes or take taxis; and kids could easily go back to room if they

dedicated parking for hotel guests

the wifi did not allow me to use some of the apps on my ipad that i needed for work.

trynna make my hunni move like gonna run him over with his cart of laundry

would have liked laundry facilities. covered designated smoking area.

no laundry facilities......

spare cots, supplies and laundry were located in the parking garage in plain view and exposed to vehicle exhaust

the room we had, def had issues with hearing laundry and a broken pop machine

having laundry facilities were an added bonus

delicious breakfast, nice room, cool pool

the hotel is well equipped with the gym , swimming pool

booked the wrong location, as i had called in the morning to verify there was heated, underground parking, yet

free breakfast would be great with room rental 2water bottles in room daily would be nice

would have been nice to have a guest-accessible laundry (self serve, coin or credit card operated) but it wasn

can think of something to alleviate the congestion of guests moving luggage and staff moving laundry around

the breakfast is excellent!! it is always quiet and very comfortable!!

little gym to use

the mini bar was a little expensive.

level was low first answer was no we can't (book all nights on same bill) or we don't have that (laundry service

the laundry facilities

was a lady asking for trolley and she said there wasn't one even though i saw it sitting in the laundry room

were put in a pet friendly room which smelled really bad, and it was near all the maintenance and laundry

they even had a laundry facility

but thats just me i know we got what we paid for but i would appreciate if the room had a dirty laundry bag in

excellent value and i didn t have to do laundry to avoid fees.

laundry detergent used was strong and caused reaction and itching of skin

there was a coin laundry, which was convenient

room was very large, with a living room area, a well-organized kitchen, a bedroom with a very comfortable king

breakfast was brilliant, the laundry facilities were excellent and the beds were comfortable

had a pool and hot tub as well as laundry services

parking, laundry available

i decided to use the laundry as advertised which cost $3

breakfast variety laundry room

it was handy having the laundry room to catch up on laundry

breakfast is limited to a few items. the laundry room was in poor condition.

staying 3 days, we asked sunday for new towels and were told they would be put in room as soon as laundry received

laundry dryers need to be calibrated

very clean and seemingly freshly renovated interior, laundry facilities, good location.

on-site laundry is only $1

the laundry facilities were cheap and siap and dryer sheets were complimentary

only 1 laundry room , 2 washers and 2 dryers which are quite old

operated laundry was fair price and the front desk supplied detergent and dryer sheets

quiet nice staff hands down one of the best hotels to stay at and love that it is pet friendly for a good

the laundry facilities are old, and in an unsupervised basement, which could worry anyone

location was great and i appreciated that it was pet-friendly

breakfast was good

wifi was no good

i quite enjoyed the amenities such as the pool

laundry facilities available

pool, breakfast and laundry

the sign in the bathroom bosted about being environmentally friendly by saving energy on laundry but the coffee

enough staff to keep up with laundry or restocking of rooms

location, laundry facilities, bed,room, parking all good.

also liked that it had a laundry facility

friendly staff and check in, good selection for breakfast,

two nights with my grand children and was able to use swimming pool at night beds so comfy huge room

swimming pool area is awesome water is warm in the big pool, my kids enjoyed the mushroom water falls design

was ample parking

room had no microwave, and no laundry room in the hotel

didn t have great options to dine in, bar closed very early ( 10:00 pm ) no adequate parking.

when i called in my order for room service, the order taker seemed impatient and didn't tell me how long before

our wifi would always cut out and was poor. not a big deal but just annoying.

expensive when you add in the prices of parking and a pet

the staff were fabulous. room was comfortable. food was delicious. parking was was great.

pool is tiny

staff , location and service at the bar and restaurant

eating at the restaurant downstairs and have a couple drinks, but there were kids running everywhere, some wet

with trash (this obviously was not the fault of the hotel and they did their best to manage the kids)

on site question laundry

continental breakfast was provided, along with parking

loved the pool and waterside

clean. good bed. friendly staff. my wife enjoyed the gym!

breakfast was great, staff was friendly! it was a lovely stay.

laundry room, good

they even have laundry machines available

staff was helpful with figuring out laundry

kitchen area with fridge, microwave and coffee/ tea maker, complimentary tea and coffee

wifi very poor in our room. there s no wifi at all!!!

nice staff, let me check in early, was a nice suite, could text or call with any requests, free laundry, beverage

on site laundry room was a

was clean and fully equipped for our stay, the hotel offered all the necessary facilities (like laundry and etc

free laundry services where u can do your own laundry 24/7.

we love the full kitchenettes we love having the option of cooking our own breakfast, free laundry(they provide

i hope it was just a bad housekeeping day but other common areas were dirty (laundry room was excessively

i would also highly recommend the guest laundry be cleaned

also sounded like we were right beside the laundry room

liked the underground parking option and guest laundry facilities

booking pool time was easy

especially the underground parking even though the door opener was inconvenient ( hard to reach from car

they were a layered puzzle of sheets and blankets, so the kids made a mess of them quickly

t log into wifi, no help from front desk; tv channels were pathetic- we travelled with a child- so quite

pool is small

pools where always full of kids even after 20 pm too noise ddnt even get the chance to enjoy our anniversary

spacious self-catering suite with fully equipped kitchen, living/dining room, bedroom, bathroom, laundry, but

suite, close to save-on supermarket and restaurants, room clean daily, laundry, tv in all rooms, equipped kitchen

was so well stocked, the beds were comfy, the bathtub was phenomenal for a soak, and the in suite laundry was

it was like having a small apartment, with both kitchen and laundry (and even the soap for it was included

it also had laundry which we used twice

washroom floor, no kleenex, no knives, no popcorn supplied in room, low towel supply, no dish or laundry soap,

love the in suite laundry, lots of room for family of four, close to mall

laundry wasn t ready yet during our stay but other than that we had a good stay at sandman

enjoyed having laundry facilities on site

only thing i didn't like was that i didn't realize there was no laundry detergent available for the washer/dryer

there was no slippers or disposable bags for our laundry

pool area was a little disappointing

thin walls- able to hear doors shutting from other rooms nearby and down the hall, loudly hear kids and adults

the views and leisure activities. pool and massage was too good.

bed was very comfortable, room was clean, mini bar is well stocked, gym amenities were nice.

was available room was clean reasonable rates lots of pillows free parking pleasant staff laundry coffee, tea

toilet paper nighttime, overcharged for laundry services $5 to wash $5 of dry, my time you got your breakfast

location, laundry, friendly staff

room was dusty, bath kind of dirty (kids have been afraid to go there)

the gym was nice

the wifi was good, as was the location for our reason for travel

kids enjoyed it, staff were great to work with

pool was cold the said the heaters where not working

very clean looking yard, nice parking, very up to date

really enjoyed the coast hotel. grand daughter felt very good there. pool was fun.

we had breakfast room service

view from the bar was great

nice modern rooms and room service

reasonable good room service but a limited menu

amazing views and super accommodating. we needed and early check in and it was no issue.

only spent one evening so did not try the food. pool was nice for the kids

friendly stuff and nice gym

extremely hot, parking was not very well

only spent one evening so did not try the food. pool was nice for the kids

location, clean, cozy, nice pool and hot tub, quiet

location, 24 hour gym, pool, tv with netflix and youtube is a plus

excellent service! early check in and late check out!

the breakfast buffet was fabulous! bed/ room clean and very nice!

could not connect to wifi

we ordered room service, and the meal wasn t great.

breakfast was terrible. laundry was broken. a lot of questionable clientele.

it has nothing to do with the kitchen, but i ve been here for a month and a half and the laundry services

we had to turn the heat on at night in june (it was raining and cool when we stayed), the laundry facilities

was on the first floor and required your room access card to gain entry which was also the laundry room

from dogs and cats which i'm allergic to, the hot tub was extremely dirty, there was no guest laundry like

were expecting a pool for our kids

the kids enjoyed playing foosball and shuffleboard games while we waited for our food

good gym, awesome staff.

to order room service saturday morning, no one answered, but i do understand there were a lot of rooms

front desk was happy to accomodate with a late check out and advice re parking and amenities

the public paid parking fees. no onsite laundry facilities.

pool and gym were closed for renos

great location, pet friendly

great location room service was quick bed was very comfy hotel had a good clean feeling

i got engaged to my fiance at the rooftop pool on the 27th floor

poor wifi

large room. great bed. very clean. wifi sufficient. great breakfast.

room was large, clean and had great wifi

no cups for water in gym no towels in hot tub area

travelled with the kids, somehow thought it was a continental breakfast, but when we saw the menu and prices we

room and included a small bottle of bubbly and snacks along with a handwritten card and flower petals on the

the lobby bar was excellent and our room was nice

any service you would expect, from breakfast in the executive lounge, to the gym, pool and hot tub area had

rabha did our room service and she was amazing every single person i interacted during my stay have shown great

the pool being heated was an excellent bonus

and in the three nights we stayed there one elevator was out of order twice no hot tub, but great gym and nice

love that it's pet-friendly and very quiet when you're in the room

along with the swimming pool, wish there was a hot tub.

i had three filters 1) pet friendly, 2) pool, 3) breakfast included

gym facility is good

also it was nice to be able to do laundry in the hotel

every room in the property like fitness centre, laundry room, common washroom need a card to open

the laundry facilities were a great bonus

long wait for laundry housekeeping did not come to clean the room

due to high volume of use of laundry facilities, suggest regular cleaning throughtout the day is

the laundry facilities didn't work. tv: no movie channel, not even an option to buy.

was only there for a short time and didn t have a chance to have breakfast or use any facilities but would

no time to enjoy the pool or gym.

lots of parking, friendly staff, had a pool, and there was a restaurant on site

gym - no free weights -very crowded weird if you want to walk the stairs you have to fo threw pool

the pool was great, a lot of fun

kids loved the pool, our room was super comfortable and everything very clean

amazing food, great pool!

attached was amazing the slide kept the kids busy for hours and i enjoyed the hot tub while looking at the cold

fireplace

there was 2 laundry rooms next to us so you can hear laundry at 10am and the maids talk very loud down the

basic toiletries provided (no toothbrush & toothpaste, no cotton buds, no bodywash soap), no laundry bag, no

room 343 was very noisey and could hear everything from the pipes to them doing laundry all night long

and with the supermarket next door, laundry on site, and solid amenities it made for a really convenient

also liked the fenced in parking and outdoor lighting

laundry was free (you just had to

helpful staff, free laundry, ample parking, perfect location for our needs.

long wait for laundry

staff, very central location, clean as per covid requirements, on-site restaurant for takeout, laundry facilities

the walls are very thin, it sounded like there was laundry being done multiple times throughout our stay that

also, it's great that the hotel has a gym on site

no pool or breakfast but parking was convenient

staff at the counter a little rude. kitchen not open after 9 pm

wifi was almost unusably slow (~20kbit/s

wallpaper was peeling off the wall s and the walls were dirty along with the kitchen mirror still dirty from

security i found a guy in the laundry room with a safety vest on smoking crack and he had a bag full of

they have a laundry room for guest use

location wasn t great to get into the parking lot

plus the fact they are pet friendly hotel

was unaware that we were traveling with a pet despite the fact that we searched for 'pet friendly hotel' in the