the pool and side bar are great

pool area with snack bar was beautiful

didn t like the wifi :( it couldn t connect from the room

non parking in the place..

the breakfast was excellent,the juice,natural, papaya, very good.

pools were clean and had plenty of chairs around them

the yhi spa was beautiful and sooooo relaxing, one of the best massages i've had ever

the pool area is the most beautiful pool area i have ever seen. the room was great.

the pool area is outstanding clean and have plenty of cabanas, chairs in the beach area didn'

my outside jacuzzi was not working. there are not enough games for kids.

plastic drink cups at the bar severly worn out, looking as they were dirty

breakfast buffet had a good selection and was easy to navigate

the bartender, the great amount of pools, the cleaningness, the room service

spa on the room balcony didn t work

waiters at the pool side were my favorite

didn t do our laundry that you have to pay for on top of this expensive stay at their hotel

so, being with kids, we had to have all our meals at the buffet area for all the week

lot of kids a lot of noise

get ready to wait 2 days for the concierge to pick up your golf bag, our friend left it in the cloark room and

pool experience was so much with the staff getting everyone involved in the activities

i also liked that i was able to order room service just before midnight

i liked the layout of the room. the spa tub was a nice touch.

room service is inexistent

ruben from the beach bar was amazing and really kind and made the difference mr fire was also really kind and

room service had trouble getting our order right several times.

there s no make-up room service

resort is fantastic i traveled with my son i m glad the have a water park for kids my only complaint is the

wish the breakfast had mangu they had yuca and stuff like that but there was no mangu and when there was

insufficient bathrooms near the pool and beach areas

washed the central air had a smell guessing due to lack of maintenance since covid charge for room service(again

the pool was ice cold and completely empty; there was no poolside service, no swim-up bar, and no pool

the only good thing was the location and the pool

babies pools and water park are amazing, it s a very kid-friendly hotel

i got room service 2 out of 4 tries, seaweed on beach

room service is terrible

the breakfast was great and you can access to 2 buffet

needs better entertainment hours and more activities by the pool

gym is very very good

sets lopesan costa bavaro resort, spa & casino apart from other resorts is its outstanding customer service,

is very well kept, the rooms are modern and clean, and the beach is excellent for families with kids

the laundry service was

8 the amenities were fun, night club , casino, bowling 9

instead of maybe opening the bar at the restaurant there until the rain subsides or have umbrellas like it�

too early and the evening entertainment could be improved to be more enticing to attend and the casino needs an

sports bar food could've been better...particularly breakfast

they did my dirty laundry at a reliable price compared to other hotels ive been to

breakfast was repetitive and small no laundry rack with minimal outside space neighbourhood is super ugly with

-b&b own laundry service

a bag of laundry was $5 (no coin machines) done quickly for us

parking

staff is friendly place is clean and pool is nice and always open

pool and area is better then described

the wifi signal was very weak

if you have a car, there s a free parking lot right next to the property

the parking lot is not good

place is sold as a luxuary apartment complex with spa and beach club

the kitchen has everything you need

apartment had wifi (nice touch) and strong ac

loved the bedroom and view of the water, the well-equipped kitchen and everything about it

the wifi doesn't work, no hot water and the bathroom was clean but not comfortable

laundry service doesn't work at all

communication with the laundry service was a bit off

staff, excellent location, fantastic amenities, very kids-friendly

todo work with the service of your staff (in general), the train waiting time (too long), the room service, a

did not like the fact that we had to pay for wifi

breakfast and lunch buffets at caribe were good with an excellent variety

paying for wifi

great! good selection of breakfast foods.

nice room,good value for money,close to malls and downtown, friendly staff, casino,japanese restaurant,breakfast

the breakfast very good, the transportation exelent.

laundry service there is 5 usa for each item you want washed

the pool

wifi in some areas of the hotel, sometimes water does not flow (after some time, it was ok),

one bar wasn t included in the all inclusive

unfortunately, when our kids needed a bit of shade, there were not any palapas available to keep them cool

breakfast was good with plenty of choice

we also spent time by the pool, where the atmosphere and music exceeded our expectations

the view from the sky bar and infinity pool overlooking the ocean was simply breathtaking a real highlight

what expected and the whole hotel was quiet different from other resorts in which usually the pool or restaurants

the rooftop pool and bar were my favorite place to be, it was so peaceful

locations, transfers to the beach, cleanliness, great pool, helpful and nice staff, reasonable prices at the

pool area was large and the pool was a perfect temperature and very clean and clear

the hotel did send the to laundry service, but the clothes were ruined

laundry facility but i knew this already before i got there

the air conditioner was excellent in the new room and closer to the gym and dining facilities

sales people from spa and excursion group that trolled beach and pool area

grounds, beach pools and, entertainment, rooms clean beds comfy food aplenty could be more variety , tours good

laundry: bring what you'll need for your entire stay

didnt like that i had to keep asking the front desk about dinner reservation, things to do, laundry service,

services on premise like gym, atm, covid testing

hour wait for checkin, bathroom sink broke, no parking so we had to park on the other side of the street, horrible

getting a massage in the spa was carried out well with empathic attitude,pricewise ok (50 min 80us$) even a

breakfast, parking, confort in rooms.

the room i was assigned was grey and sad (it's what they had available due to my early check in) but when i

i went to have breakfast at 9:30 but it ends at 9.

good breakfast, nice location

wifi was ok

quiet. good breakfast included

liked the pool, the rooms and the italian cuisine

breakfast is very good with omelette, hot meals and fresh fruits and good coffee

location, good standard ( spanish colonial stule ), breakfast included close to 5 restaurants, close to minimarket

clean, great breakfast with many options

appreciate the room a lot and the room service team - so helpful and nice people

very friendly staff. dennis at the lobby bar was super!

some of the plugs in the room didn t work, which was just inconvenient & wifi was terrible in the evenings

you were told you were going on a tour after breakfast and it was their travel club pitch

the wifi was really good too, i used it a lot

the cleaning staff and kitchen staff were very sweet

the hotel really nice and friendly, he came straight to the reception to greet me - angela the bartender in the

food orders, room service

no wifi signal once you leave restaurant area

beach bar is amazingly beautiful

paid for wifi that kept going off

no free wifi in the rooms

breakfast good the hot water was the only concern it was a little chile but other than that the

this is a full service hotel with 24 hour front desk, friendly staff, nice sized pool to swim and relax

its well priced, great swimming pool for kids,not too deep

- the gym facilities are top of the line however, we were told on the first day of use, that my almost 15

on the pool bars are bad

big gym and good spa treatment

the gym

all of the resorts across the full compound; this gave us more meal options, more swimming and bar access, and

nice gym and spa services

room service was cancelled on us without notifying us so we did not receive dinner our first night,

enjoyed the pool activities

the room service menu, and they used to stock the room with alcohol and fruit

i also loved the spa area

they tried to add a laundry charge that we didn t had

were a couple of days where we had to request that more food be brought out for breakfast

location was excellent. the pool and facilities

everything, specially the pool.

breakfast was great

happened to us not once that we got no water or no other drinks during our entire time spent on breakfast, lunch

booked at punta cana spa and resort but on arrival after a long 9 hour flight and queue any the airport there

the food was not that great, could improve and they charge for room service.

the pools are clean, sunbeds comfortable and thanks to not fully occupied hotel very easily to find

breakfast was the best meal. location feel safe

and their kids were using every single private pool on villa 26

upstairs neighbors who started using our private pool in our absence and in our presence lately

everything was 10/10 except our upstairs neighbors who started using our private pool in our absence and started

the pool

we also went to the casino avalon

we loved that gym, tennis court (and gear), kayaking and beach towels were included in the package

the pools are also very nice and clean, there are also two jacuzzis and a bar in the main pool

the facilities are also exceptional - you can play tennis, go to gym or spa and enjoy multiple swimming pools

room was by the laundry building, staff was yelling over their radios all day and the noise from carts and

-laundry service isnt great , left laundry in on a friday didn t get it back to the following

the second time, me and my wife we was taking a shower an a men from the laundry just get in and we was naked

the service is great, it feels safe, and there are plenty of activities for kids

the customer service, buffet, food trucks, and room service were all exceptional.

beach; there is a large pool only for kids; staff are very friendly; the grounds are very spacious and beautifully

also the app does not work for room service, just call and the maids needs to replenish wash rags as much as

the gym was a pleasant place to work out

train inside the hotel take 20 or more minute to wait the restaurant all busy one day before pool too small for

oh and the pool, wow

called several times could not get laundry service which was offered

their way to help me try to loacte something i had lost ( didnt find it but she even checked the laundry room

the facilities, the room, the pool, the beach, the food, everythung

pool for kids was the best because we were there with kids

kids playing in adult swim up bar pools.

laundry service was late a full day

laundry service ruined some of the clothes

bartenders at other bars(except pool bar) were ok, kind and nice

i thought room service was included in my package as stated and it was not

the people were really pushy one of the spa staff told us if we didn't book with him then he didnt make money

spa staff is quite annoying

great view of the pool from

spa staff, ac in the room and restaurant.

too, quality food, entertainment staff a fantastic team creating a great atmosphere, luxary pool, comfy beds,

is was amazing beach and pool te restaurant

they did my laundry for

staff was ok, big pool and comfortable double sun-beds to lay on while kids were playing and running around

wifi was not the best, neither was the airco

everything was good, the rooms, the pool, wifi, etc.

i never got in the pool because it doesn t have a running filtration system.

is beautiful most staff is wonderful drinks are good cons 5 of the 6 of us got sick beach and pool service is

000 additional, because they said booking didn t send the correct ages of my kids

second of all staff are always welcoming ismail at the bar area and dissel service at lunch was excellent modern

they accommodated us with spa credits for the inconvenience but it still took a significant amount of time

there are plenty of options for activities around the pool or the

the tv outlets dont have covers very dangerous for kids

and i bought two rooms one for kids and another for adults both came with two beds even tho' i asked for one

the kids had lots of fun with the birds in the park

and i bought two rooms one for kids and another for adults both came with two beds even tho' i asked for one

the food was great!. spa staff was very attentive and professionals. we enjoyed the stay.

wifi was very spotty especially in our room

the gym and swimming pool

no swim up bar which every resort in caribbean has

expected to look better so much construction going on, horrible wifi. beach over crowded

employees in the small pool snack bar handling pizza and other stuff with their bare hands

wifi was not working when we were there

good wifi speed, very good water pressure, hot water right away

no pool no food and nothing fun to do in the area

breakfast good enough

at breakfast the only waitress is slowly servicing all the tables

lovely pool

the kids had plenty of things to do

right on the beach with lots of fun activities, great pools, good food and friendly staff

only genuine thing that was there was clean room service and few genuine happy staff

some amentities/events were not available (due to covid) such as the themed pool parties and alcohol dispensers

nights stay at bakour hotel suites there was so much to like i had the all inclusive package the bar staff a

less things to do for kids

the spa and gym didn t work

pool area

machines where we could fill our own drinks other than that every thing was great oh and the wifi kept chipping

plenty of things to do, gorgeous pools, great entertainment, they junior luxury suite was so spacious and we

- room service had minor problems with food delivery sometimes

staff was very engaging, funny, energetic and friendly, especially with the kids

the beach, pools, gym, facilities, entertainment, service - all very good

food is ok not bad the are comfortable staff are pretty nice they make show very night which your kids can go

laundry service available but theres a charge for every item

to be moved from our first room because it was at the end of the pool, in the back where laundry, trash and

laundry service returned the wrong items

resort staff: 10 covid protocol: 10 food: 9 wifi in whole property: 10

majestic hotels within walking distance, if you're looking for some fun at the disco or at the casino for the

didn t get suit pressed in time from laundry and can back slightly dirty

service for special requests was unreliable - i had to call so so many times for laundry service

kids areas and kids staff were exceptional

casino was to small

the facilities at the resort were very good, i used the gym and the range of equipment was very good and numerous

broken door handle laundry service is really

my plane going back-and-forth so if i was to ever go back i would never send my things to the laundry service

next door to casino, shops&cinema

spa was brilliant

they had an amazing selection of breakfast and all the hotel staff were outstanding