breakfast was very nice

breakfast was good and hot

room was by pool so had noisy kids for a while

) to bar any entry in to the room overnight

just wished that breakfast would have been available earlier

the room also had a musty weird smell and that was before we went to the pool

the breakfast was really good and the two breakfast ladies were so friendly

small gym and pool - need some updates and modernisation

included airport shuttle system is a huge plus, all we had to when we landed in the des moines airport was talk

breakfast, no airport shuttle due to covid

only bummer was that the laundry facility was out of order and we couldn't do our laundry

no room service (minor complaint)

maybe make the shuttle run on sundays. we ran into a snag because of that.

bfast room service and the food (french toast) was cold and hard

my plane got into des moines at 12 am so i missed the last shuttle to the hotel and had to pay for a taxi

was wonderful to have free laundry services as

i asked housekeeping for extra towels and was told i had to go by the laundry room and get them myself

filthy laundry room

dark parking lot. noisy all night.

i think $25 for the pet fee was very excessive

you come in a door (with a rat trap just outside) to walk into the laundry room

awesome pool and lobby area really clean good location

the kids loved the pool. easy access to the city.

strong chlorine smell from pool

swap meet going on and pool area not able to be used or back parking lot for part of our stay

there s no workout room there s no laundry facilities

bed had old laundry underneath the right side

hot tub didn t work, no laundry facilities

close to airport, great beds and pillows, very clean, friendly staff, grab and go breakfast because of covid

wifi in the room was not working.

no guest laundry. no fan in the bathroom.

just mark the two bathrooms on first floor near pool as 'unisex' or something

warmer pool

close proximity to airport with shuttle service. very clean and excellent friendly staff.

staff was really nice and very accommodating, morning breakfast was wonderful.

there was a guest laundry room which was very convenient, and the breakfast was great

laundry room with detergent dispenser (pay with quarters)

size of the room and the shuttle bus was nice to take

the shuttle is service was great

you have to walk a bit for the activities and restaurants etc, but they offer a fairly convenient shuttle

the business center, laundry room and fitness area were all conveniently located on 1st floor

the kids enjoyed the pool area

restaurant at pool closed due to covid-19

the breakfasts were the highlight, enjoyed having two breakfasts with said grandson and his wife

i loved the breakfast

great bed. excellent kitchen. very close to principal park. you can easily walk with kids.

more breakfast items yum

was freezing cold (kids and i couldn t swim for longer than 10 minutes because it was so cold), and the jacuzzi

the room had a lot of space with a couch and kitchen area

room was great, modern and had a kitchen available

super pet friendly - great lobby with food and drink and a dj and they allowed our pet to be there

tried the bananas foster french toast via room service, and it was well worth the $$ spent

location, pet friendly, bed

the coffee bar was astounding, flavorful and a warm welcoming experience

room was very nice, room service was prompt, and hotel restaurant was amazing

the bed! the room service breakfast. the quiet heating/cooling/fan.

very clean, comfortable bed, very good gym, friendly very helpful staff

wine/coffee bar downstairs was out of service for any type of espresso drink, so that was disappointing

i visited the bar and it had a wonderful atmosphere.

we got to the hotel very late due to issues with our flight and the staff was nice enough to offer us a late

bar was nice & had good drinks

awesome place to stay! rooms are beautiful and bar is great!

also liked the hotel bar

beautiful property. huge rooms; we had a fireplace spa tub, and 50 in flat screen.

you don't like clean rooms, top quality beds, unique atmosphere, excellent fitness facility with spa, amazing

then they sent me to an already occupied room where garbage & dirty laundry sat in the hallway til about 8, p

the shuttle staff were great! mike was very personable and accomodating!!

kids running around the floor like it was a race track at midnight

was a backup of about 5 inches of stagnant water in my bar sink with lots of mold growing

was clean a convenient location, the kids loved that the pool was open late and the hot breakfast and complementary

pool was a little too cold, plus i thought there was a hot tub, but that was a little disappointing

we loved using the pool

pool and exercise room, omelet station, bar and appetizers.

the bar was very nice. the valet guys were great

pool/fitness area

clean, friendly, nice breakfast space plus free laundry facility

laundry, breakfast, location

nice laundry facility

we even used the laundry this stay

free laundry services and location is ideal for downtown nightlife.

r 2 people for 2 nights), requested more and they told us they were out and had to wait for laundry collection

also, we were in the pool and maintenance came in and said that we all needed to get out because they needed

did only the minimum and were gruff and defensive when asked questions billing for breakfast room service was

room service food was terrible, besides of this, specially when served inside a piece of carton and

pool hours

and cleanliness of room, i only wished they had coffee served all day and the bar opened

no biscuits and gravy for breakfast.

said there was a bar in the booking ad but the bar was shut down and that was something we really wanted and

breakfast could be served longer it lasts until 9:00, 9:30 on the weekends.

we also were told we would be given 50% off our first bar drink at the hotel bar when we arrived, then when we

didn t like the fact that they didn t have a place to do laundry

comfortable beds. nice pool and gym. decent breakfast for covid times.

wifi was good

the entire hotel was spotless and plenty of parking available

do not get a spa tub room, ours have black furry mold in it as soon as we turned it on, and we had to jump out

the laundry is closed

my sister liked the free laundry

keep the breakfast bar don't stop it was great ,bed was very comfortable, pillows great ,nice touch to label

good breakfast. great location.

our bedroom view was to the parking lot

i did not use the pool or the exercise room personally but was extremely grateful for the laundry facilities

nice new machines in guest laundry

hospitality, fresh cookies and popcorn in the afternoons, clean pool, breakfast area was clean and very well

there was plenty of parking and a lot of amenities near by

parking lot could have been plowed better for parking

didnt have cups or laundry bag

had to stay up late to do laundry

when we asked to exchange a $10 for a roll of quarters for the laundry the front desk let us know it was an

the kids were running wildly through the hotel

also had a cocktail hour breakfast was included

laundry/bedding was left on the floor in the hallway near our room from the time we checked in

gym was small and dingy, no water facilities (pool/hot tub)

the kids enjoyed playing the wii in the lobby

i also couldn't access wifi so i couldn't work

would ve been better if wifi was included

wish the room service is regular and we need to request for it

wouldn't work at all, couldn't set a wake-up call, couldn't order room service or get info from the concierge

pool wasn't cleaned up from the night before, an overflow of old towels, no clean ones available,

the pool was ice cold

robes in the room and the pool area was functional and bright

small parking lot in front was hard to turn around

the pool was extremely crowded.

breakfast need to last longer then 10 am

no pool.: (

the pool was open too

they room was huge we had our own kitchen

the night we used it, we were the only ones in the whole pool area

beautiful rooms with kitchenette

no place for pet waste air conditioner not working loud outside sitting area very dirty

the breakfast was awesome

the location. the ability to check in from my phone. the room was great and the pool was good.

some lights were out in the room, they have a bar but don't serve drinks, staff seemed unpleasant

very noisy - kids running up and down the hall while trying to dleep

it was great. there's a small gym and a pool

the kids running around beating on my door

breakfast, free parking, guest laundry, bar, free wifi, room darkening shades, couch in room, noon checkout

great breakfast. staff was friendly. location was close to everything we needed!

the parking pad was slick and slippery with the snow.

breakfast is almost all the way back to normal. bar open until midnight.

the gym was nice and i observed several people working out there

sheets had a strong smell of laundry detergent.

the pool area is clean and has a smaller pool for smaller children

pool area under construction and that was one of the reasons to stay

breakfast was great. exceptional pool area.

my kids were unable to swim because they wouldn t allow them in the pool and kept splashing them

i wiped down the countertops to get grime off, hair in the shower, carpet was in bad shape, fridge was dirty

with younger kids a tub would've been better

with a larger family we love the double queen suites with 2 bathrooms, kitchen and living area and sofa sleeper

there is so much space, small kitchen with everything, sitting area, separate bedroom with a door - which was

up nice for a family with young kids

comfortable seating inside and outside, fill kitchen in room

215 a night was insane for that small room, and the pool area was kinda gross

doors were heavy which made it difficult to open, they slammed shut, which makes it easy for kids to get hurt

the pool was out of order a majority of the stay.

pool not available

the guest laundry facilities were dirty and really old and beat up.

high fee for having a pet. kids make more of a mess than my pet.

i had was that on saturday night of my stay,which was my last night, there were a bunch of little kids running

no hot tub and kids playing in elevators

too many kids, kids everywhere, loud kids

then the guest laundry was not available for customers any more

it was dirty, the pool was dirty and closed, the fitness center was broken and closed, the laundry was broken,

no gym, laundry or pool

pool

the hot tub and pool and breakfast was great!

truth on website you showed nice pictures we got there different story pool dirty no breakfast no laundry place

when i asked for sheets for it,the desk clerk said he couldn't get into the laundry room to get any

supposed to have on site laundry

roomy rooms, laundry available

the laundry machines didnt even work properly

i have heard that some people put their dirty laundry in drawers

and it was noisy because it was close to the hotel facilities (maybe the electrical room, laundry, or pool pumps

the breakfast 1st day my grandkids loved

the proximity to a lot of things to do. the grandkids loved the pool.

wish breakfast was until 10:00, we like to sleep in

pool and hot tub were a bonus for kids

indoor pool facility very nice and comfortable.

pool and hot tub were a bonus for kids

best heated pool and hot spa! everything was clean. large rooms. great location!

the pillows were horrible and there was a bar advertised, but we did not find it.

easy to get to, quiet, laundry facilities, clean, friendly staff

the plumbing noises. our room was not that far from the laundry room.

excellent staff and pets stay free

comfortable bed & pillows. free wifi! great staff- very helpful and accommodating.

the free breakfast and wifi

laundry

wish the gym had been open but it was closed for remodeling

the staff were very friendly and accommodating. the pool was warm and the rooms were very clean!

the pool wasn t open at all

parking lot at the back is not well lit,also not much ample parking

very large guest rooms with fine staff and good wifi. fair price.

parking was convenient

pool and hot tub area could use a little update

running out of breakfast. what are the genius perks?

very disappointed, we came with a group for kids tournaments and i believe every single family had something

reaction and there was no one to tell this to when we checked out, i think it might have been the laundry

the motel was surprisingly quiet for how many kids were there for a football tournament

attached parking lot with taco john's and arbys

very quiet for a full parking lot.

shuttle from the hotel to the solheim golf course a mile and a half away

clean, comfy bed, the best pillows, soft towels, ac, fridge, microwave, large room, laundry

the room above us was either a laundry room or a office because there was noise all day and night

parking lot wasn't plowed. but i'm not at all complaining

heavy walkers are easily heard - large vehicle people/people with nice vehicles be aware as the parking spaces

no parking spots

bed was like sleeping on a cloud breakfast and dinner was excellent,i didn't have to leave my room all weekend

the pool is very clean and quiet.

gym and pool are first class!

we didn t have to have to go out to eat and drink. their bar and chef did it all!!

pet friendly.....

clean, spacious, comfy good gym

great breakfast, pool and hot tub, location! friendly staff.

though we didn't use the pool or the gym, the areas were gorgeous and looked so inviting

just an overnight stay so no pool use but it did look like fun

hotel had a great pool and hot tub, a wonderful breakfast with lots of choices, and clean updated rooms

staff super friendly, breakfast was outstanding, laundry was free, room was clean and bed was comfortable, good

they now have their pool, workout center, and laundry 24/7 which is nice

breakfast was great, and the hotel is in a nice, quiet area, and is only ten minutes away from the

cleaner, the coffee pot still had a filter in it with grounds from last patron , the shelves in kitchen area

not that they could control it pool was closed and breakfast

nice big room. large swimming pool. restaurant attached with excellent food. pet friendly

nice pool area for the kids to

bar in the bathtub had a loose piece

on-site fitness center was decent

also, this hotel does not have a hot tub, kids do not eat free

tried to use onsite laundry but someone used and didn't return to empty out their clothing

breakfast was good, the pool was good

breakfast biscuits and gravy was cold and not good

not working properly and unsafe parking lot

breakfast was essentially nil.

sheets on our pull out couch laundry all over the hallway floor the carpet and pool had a run down

the laundry room, the dryer, was broken, and we could not do laundry

they took my stuff to the laundry room and when wanting to check out i couldnt leave because they had

no breakfast

know with covid & being short staffed, they have had to cut their pool hours down