facilities where open long hours and the 24/7 gym and laundry came in handy

free breakfast is tasty and the pool area is nice too

the breakfast was generous and included eggs, sausage, biscuits, gravy plus the usual continental

not enough parking

factor in some time for getting out of the parking lot as it feeds out onto a busy road.

breakfast

the pool was good for the kids a little on the small side but still good.

also the first night i arrived there were people smoking marijuana in the parking lot

easy location, close to good restaurants and ample parking

breakfast, staff. location in area of interest. near iah

for me was they weren't serving a full breakfast all you could get was cold out of them's

no breakfast due to covid 19 so i can't rate that but overall we had a great stay

pool

excellent breakfast and coffee

the breakfast was great, there were multiple options to choose from

love the union kitchen and the draft - fabulous food

com said parking was free, but i received a bill for parking

area inside with smoke area computers end tv to watch jacuzzi swimming pool first floor jacuzzi and heated pool

the drinks at the bar where absolutely trash

everything. clean, quiet, wifi, staff was super nice

the pool area and hot tub and patio grills all in working order

thought it would be, and there was a bit of construction both inside and outside, which also made parking limited

staff was great need to add more choices on breakfast.

was perfect for my family with young kids

pool was also

that there's no laundry bag in closet

we were there for a softball tournament and the washer and dryer were really old so we went to a laundry mat

loved the breakfast and the staff.

comfort and friendliness! breakfast ud83dude0b

breakfast was always good

the staff is always friendly, rooms are clean, breakfast is great!

breakfast was not very good dry tasteless eggs, grey sausage, and generally subpar compared to

smaller parking area but it wasn't too busy.

they accommodated me with an early check in time.

it was very quiet and friendly staff. the hotel had some good breakfast with plenty of options.

also love that it has pool and exercise room and laundry machines to wash as you need

loved the free coffee and laundry facilities

and who charges for wifi anyway

was not told there was a pet charge, not in advertisement, not on reservation, until check in

breakfast was either a muffin or oatmeal. advertised as breakfast included. no drinks

i have done laundry at hilton and it was cheaper

room got a third story room on the other side of the hotel from the pool they advertised guest laundry was it

no laundry on third floor. no issue since there s one on second floor, but take down the sign!

no breakfast options..no room service due to covid

the room was very large. the hot breakfast each morning was a great way to start the day.

he was folding laundry when we came in and welcomed us and checked us in

laundry area was clean

they kept saying over and over how much they liked the hotel, pool and breakfast

wifi wasn't working and there was construction in the rooms across from us that woke us at 8am on a

the pool need to be better/clean. no gym but it covid

also, easy access from highway, quiet, ample parking, next to many amenities, has fresh coffee and breakfast

breakfast! cleanliness!!

no daily room service, bed and pillows were uncomfortable, bathtub needed anti-slip material.

bag breakfast

the kids really enjoyed the breakfast choices .. that was really a plus

i used the laundry to wash my son s basketball uniform and the laundry room was even spotless

laundry available on each

we enjoyed the pool and the breakfast facilities

a disaster as i, as well others i witnessed, almost got into accidents trying to turn into the parking as well

easy to find, available parking, friendly staff, comfortable and clean room, nice breakfast.

kids were unable to shut

gym looks unused with high quality equipment

pool

amenities advertised were not available. the room and pool were both filthy and unkept.

very ,clean, breakfast ,was great

breakfast was a little repetitive.

the delicious breakfast buffet was excellent

easy parking

great customer service, very nice staff, facilities, room brand new, breakfast was great!

free self laundry

when i was in the gym there was a constant stream of staff going back and forth to the laundry room

the time of calling the hotel, we waited 50min for the airport shuttle to arrive to pick us up from the airport

early flight, we didn't get to partake of the included breakfast, however we did make use of the gym for a chest

allowed a late check out after jet lag

it had laundry, a gym, seating luxury area and free coffee.

gym has no mats, 1 deflated ball, no wipes to clean equipment

was nice to have a hot breakfast before we left for the airport

so clean. the shuttle service was top notch. the staff was so helpful.

24hr airport shuttle

it was clean but carpet had pulls and furniture had cuts in various places

pet policy, decently clean facility, convenient location near airport, super friendly staff

night clerk and shuttle driver were so friendly!

the breakfast was delicious they have pan sausage,eggs ,waffles,biscuits and gravy and a lot more rooms

shuttle to airport and parking there is a plus

they seem to always have their laundry room and supply room doors open in plain view.

laundry room for longer

the hotel has the amenities i needed, including a good bed, laundry, restaurant bar, and good wi-fi to make my

our bath towels smelled of fish oil - perhaps something had been spilled int the laundry

there was only one laundry room with two washers and dryers

very convenient hotel, good room service, took monorail back to airport ud83dudc4c

they charged the cost of wifi even when i am a bonvoy member

great restaurant an bar in foyer

no slippers no room service as we asked for slippers we didn t get it

it took around 30 minutes for room service to deliver an extra blanket.

the lounge area bar and the fact that there was a small laundry facility was very helpful!

told me about it, may have went in one ear and out the other as we just wanted to get our kids and ourselves

drinks in bar quite pricey!

nice gym!

left before the breakfast opened but the location was great and the shuttle service was fast and great

while here i had to do laundry, ugh

was pretty good, hotel and room were very clean and shuttle to airport was available with barely any wait time

shuttle to and from the airport was perfect

nice gym, staff keen to help

and the breakfast was fulfilling

on the way to airport my cpap machine fell fromm the schuttle i put a suit for 24 hour laundry and it was not

despite the hotel not having a laundry

for the rate, there isn't any refrigerator and safe box. and no laundry room too!

there was no facilities for doing laundry

no laundry facilities

laundry out of service

limited laundry service.

quarters for laundry machine - no powder for washing machine - no soap in bathroom just fiddly little container

in north houston sheraton in order to have a comfortable night with my family (couple with 2 kids)

open wifi collide with computer permission, security. could not use it.

a guest self-service laundry in addition to the usual hotel service

having a guest laundry room was a welcome bonus after travelling for many weeks

were able to relax in the pool and hot tub the next day before heading back to the airport for our long flight

able to arrange a late check out for 5pm

that the pool and amenities weren t open

had to go somewhere else to do laundry

rooms, close to airport, shuttle and laundry services

room, close to airport, shuttle and laundry services

was no breakfast provided, no laundry facilities available, the gym was closed and the front desk clerk at night

no laundry area

overnight airport layovers from staff readily accommodating early check in, to easy access 24h laundry room,

breakfast choices were a little limited.

shuttle was not available at the airport and could reach hotel by phone

no pool and no continental breakfast

cleanliness, comfortable beds and shuttle.

pool and hot tub were not open though said they were on booking site

great regular shuttle service to the airport

very good service in the restaurant and shuttle bus driver was very nice.

i search for a hotel i wanted a pool, the pool was not open and we did not find that out until we got to the

(wish i had used the pool)

laundry wasn t working so they let us use the hotel next door! no problem

there is laundry facilities as well so another big plus as you can wash and dry clothes before returning

breakfast didn't start until 7:00 so we couldn't eat because we had to leave for the airport at

jope next visit kitchen will be completed

the breakfast buffet is not too exciting, but

there were piles of laundry in the hallway on arrival and still there next morning 3

laundry room

clean room, breakfast, laundry machines are pretty new, bar, pool.

shoddy laundry but economical.

weights in the gym were pretty decent, but none of the cardio equipment worked

laundry facilities weren't working and pool was shut down

dryer didn't work took 10$ to do one load of laundry. remodeling so it looked like it was trashy

no dirty laundry bag

no guest laundry, no change for vending machine, no atm, staff less than helpful.

unengaged kitchen attendant

wifi easy to access, my room was quiet, ac controls easy and accurate and all in a all a pleasant

breakfast

the pool and breakfast

not from kids running around and wrestling, but each step someone took in the floor above me was loudly

great breakfast, hotel is nice!

room is spacious and clean all equipment works, big tv i stayed on the first floor room 142 /laundry sel service

i asked for laundry detergent to wash my clothes after i changed rooms and they stated they ran out

it is located opposite the guest laundry, which has no door or sound insulation, so i had to put up with noisy

it had a snack and toiletries/laundry items room that you could purchase from or charge to room

night staff is horrible closed early and allowed people to stay at the bar 1 hour after closing

purchased laundry detergent for whatever that cost was, then tried to use the washing machine

directly outside laundry room, noise throughout the day, despite mentioning this the 1st day, the staff did not

eventhough it is pet friendly, nothing smelled or looked like pets were there

loved the fitness area and the pool

i liked the kitchenette area

i didn't like the fact that you can hear all the activities that was going on in the parking lot

highly dislike: being put in a smoking room when i reserved a non-smoking, seeing dead roaches smashed on the

hit our car in the parking lot in the middle of the night and tore our bumper off

furthermore, i alsk requested a non-smoking room but immediately upon entering the room i was greeted by the

the parking

i would like a chair in the laundry room.

laundry room was full most of the time and one washing machine was broken-down

) from monday to wednesday, free laundry machines, great management and staff and the hotel gym was always clean

free laundry, free parking, the location and the cost

next time i ll ask for a room facing the pool

pet friendly.

pool ,hot tub , room size , quietness around the property

pool water looked like flesh eating bacteria and the mattress was way smaller than the frame so it

it needs to serve breakfast

poor wifi

was suppose to have had a shuttle from the airport to the hotel

no bar, no kitchen, the parking is not all that...and the pot holes

the fire alarms come on while we were sleeping because some kids set it off on purpose!

no room service

the bar area is closed and the indoor pool is nice but super super cold

wanted to do laundry when i was there and wasn't

laundry services did not work

has laundry and we used the spa and pool

laundry facilities were not working, breakfast could have been a little more varied, the same thing

in laundry wasn't working

wifi connection is a little to slowly

good location. was not able to try breakfast.

staff & courtesy wifi

they even had a basketball for the kids to use at the

friendly service and great breakfast options

we made good use of the guest laundry too

i especially liked that they had a laundry room, and the staff gave me coins to help operate it

is from like 7-10 and it s free and plentiful huge decent typical variety, on-site pool , gym , laundry,

the rooms were nice and they had a laundry room

needed to ask questions about the laundry service and he wouldn t get off of his personal phone nor was he