the laundry room was laughable

in condensation beds are not queen sized as advertised they are doubles hotel advertised a laundry room, it was

wish pool was open but too early and covid

he was very pleased with the room, and liked the mini kitchen

parking was great

grand kids really enjoyed the pool

i can sip and be cute, and i love how i can watch tv in one room while my kids are on the other side watching

the pool was closed!

the bed was also very comfy, plenty of parking and the room was very clean

breakfast was yummy and hot

late check out was great

breakfast was great and the hostess was very helpful and friendly

pool was clean and nice

comfortable bed with superior linens, friendly, helpful desk staff, maids, and breakfast buffet server, nice

the fitness suite is adequate and fulfilled the needs of a business traveler

people in n out of laundry across the hall all night long

guest laundry,wish it was free

should go through laundry room daily to ensure appliances are in operational order

nice to have a shuttle available to get around

back door to the pet area was locked so we had to walk around to the gym door

the wifi has a suspicious certificate

pets are allowed

breakfast was so bad wifi not secured rooms and hallway smell smoke

even the parking lot was riddled with cigarette butts

coffee was awful and no protein options for breakfast

might be worth noting the monetary system in the laundry room

new and pet friendly.

the water bottles provided ,refill fountain , cookies ,breakfast , pool ,fridge size ( especially the freezer

pool was great. fireplace on patio at night was nice

room very comfortable with lots of storage and kitchen equipment

very nice fitness center with a nice laundry room for guests to use

lovely large area for for long term residents to play cards, watch tv, swim, exercise and do laundry

i utilized the on-site laundry facility

the ev charger in the lot was very convenient

the sustainability rating and ev charging

my towels smelled like a smoker was attending to the laundry

no laundry room

laundry was found in our room when we checked in

went to the front desk reported what happened and offered to wash the bedding ourselves in the laundry at the

the wifi even worked the whole time

quiet, dog friendly, very nice staff has a outdoor pool ,fire pit, laundry facility on site has an awesome

being alerted ahead of time about the closed pool and pool area(you couldn't even sun in the chairs around the

pool closed, gym not clean (no towels, equipment not sanitized daily, no water, etc.)

provided shuttle service to duke univ

the hotel parking is located in the next block.

spin cycle on the industrial laundry was audible my room sometimes

the room and gym were very clean and the gym was spacious and had all the equipment needed for a good workout

tapas at bar were very good

connecting to the wifi was a pain for a hotel of that caliber. i d expect wifi to be seamless

friendly staff, wonderful breakfast, and helpful to have a laundry facility on site

were happy with the laundry facility

loved the room. lots of space. kids really loved the breakfast. it was nice and quiet.

nice breakfast - the wraps and salsa were surprisingly good

pool not open

t like walking from parking garage with no covered breezeway in the rain

courteous staff. comfy bed. great breakfast buffet.

the food was fantastic at both the marketplace restaurant for breakfast and barista drinks, and at the lobby

convenient parking

especially room service, which consisted of one menu for breakfast, lunch and dinner

juice bar would have been nice.

free, secure and convent parking

the parking lot was a little tight getting in and out for myself, but manageable.

also there was free parking onsite and didn't have issues finding parking

also offered a convenient shuttle to take us back and forth

breakfast, swimming pool, spa, nice golf field, nice dinning, good location, relaxing, will come

salt water pool and wonderful jacuzzi; elegant surroundings

the room service and meals were amazing

the bar serves up excellent potions at a fair price

the pool and hot tub were awesome and our beds and pillows were perfect

no laundry service is really a problem.

pool and spay looked great

great outside pool

for a meeting such as ours, waiters not well trained and inefficient, service too slow, no room

we never did room service before so it was fun

either they don t know how to properly do laundry or they are cheap to order new towels

no laundry ceiling falling off on bed construction work

had everything you would need for a 1-3 night stay including a coin laundry room(one washer, one dryer), small

free breakfast was good. they had laundry facilities, and they have a good fitness center.

i like that you have laundry, iron and coffee maker in case we need it.

good location near everything parking free and nearby shopping is very convenient great gym and laundry

tea, coffee and chilled water were available 24/7 and the laundry was very convenient

breakfast was delicious as well

i would have preferred a better breakfast. the pet fee is exorbitant.

front manager nate was very flexible and moved us to a different room when we had wifi connection problems in

i even did laundry and that worked out well

we didn t get to use the pool , but the set up was really nice and clean

beautiful workable kitchen

the pool was always clean

that the pool was close

breakfast area was clean but very cramped

also, getting into and out of the parking area was not easy

pool was closed and wasn't listed online,

very clean, comfortable beds, good breakfast and close to interstate.

room was very comfortable, the staff was very friendly, and we liked the fact that the motel was pet friendly

laundry didn't work very well (although we did get it working to do one load of laundry - we were

it seemed up to date (laundry rooms, breakfast area, rooms and decor).

the laundry room was dirty and needed to be cleaned

the front desk person terri is so nice, the laundry facilities so clean and easy to use, and little shop for

breakfast was good and laundry room

love the location of my room and that it's close to the stairwell and also close to the laundry facility

enough laundry machines and ice machines were empty several times we tried had to go to another floor

the only concern i have is parking

i wish the pool and hot tub were working at the time but it's ok. no biggie.

clean and modern. there was plenty of parking.

but they came and cleaned it up right away and gave us complementary laundry soap for the laundry room for the

very clean, friendly staff and nice pool. free laundry as well

no laundry bag

there outside area very well landscaped n picked up which tells a lot about a place oh n free laundry yes i said

breakfast and social dinner, all day-long water and coffee, clean and spacious hotel room, free laundry , and

helpful staff, clean, good little free breakfast(needs a few more choices), great location, easy to get in &

that i was allowed my pets.

the staff the free continental breakfast

advertised breakfast, but was not provided, even though there was signage on the wall at check-in that said

location, got back from dinner and wife and i had to sit in car 30 minutes due to guests in parking lot, on

laundry machines needed some cleaning

wifi was poor but managmeny upgraded it for free.

hated the pool want open but location was good

shuttle to duke medical center was very convenient

there is a full service restaurant with nice large bar and room service for dinner (but not breakfast)

room was directly across from laundry and sports team did laundry all night

also the gym was good, with modern fitness-equipment, towels and water to freshen up

slightly noisy friday night but not too bad (my room was over bar across the street).

the bar was amazing-after a very long day it was perfect end of the night (one of the best drinks i

also no mini bar or room service for in-room dining

laundry not working

the decor/building was beautiful. the breakfast was good for a

the room was clean and breakfast was very good

wifi for the laptop didn't work on the first night

nicely furnished and such a friendly staff. good breakfast omelet too.

had difficulty with wifi connection

the fire pit area off of the bar was amazing on a cold december night

i went down for breakfast, and they were serving only a massive brunch, while i wanted only a small breakfast

size of the rooms and the wifi

wifi did not work in room. intermittent tv service.

very clean none chlorine pool. was great breakfast awesome

the shuttle service to and from duke health was extremely convenient

not informative, only provided breakfast info, nothing about wifi or snacks at night or swimming pool, etc

my family and i really enjoyed the pool and breakfast area. staff really humble and nice.

the free breakfast was really good,the pool could be warmer but that's it

laundry!

hotel is a good value, includes complimentary breakfast, on-site laundry, good-size room, kitchenette, small

i have pet allergies and my body reacted as it does when i visit the home of someone with pets (dogs or

there was a grab bar at the entrance to the shower but you could not reach it once you were

that you charge so much for a pet to be with us.

onsite laundry a plus

was disappointed that the hotel offered a guest laundry facility on their website, but there was no laundry area

great location and pricing. pet friendly and the staff were very nice.

drinks at the bar was hard to get there was no hot food like the website said and the painting on the wall for

pool small

beds; good restaurant/bar area; free valet parking; coin-operated washer & dryer with free laundry soap & dryer

street and take my luggage out of my vehicle and walk up with it by myself, a single woman with 2 kids

great food, we enjoyed b-fast appetizers and room service dinner

restaurant and bar closed too early.

small gym for

about where the pool a s fitness center are would be good and a sheet of what the hotel offers would have been

the 24 hr snack bar is awesome!

the swimming pool is very small and a lot of drinking and rough language early in the day

due to the coronavirus there wasn't any hot breakfast available and the pool was closed

excellent location, artistic decor, great staff. fun bar in the hotel.

the room was beautiful and the room service breakfast was the best we had ever had!

breakfast was delicious. atmosphere/decor fascinating. staff was friendly and efficient.

room service is amazing, dinner was as good as dining out at a nice restaurant and my daughter and

tried to order room service a couple of times, but no one ever picked up the phone

the 2 floor art museum was exceptional and the dining and bar was 1st class.

fitness center was still closed for covid despite the closure no longer being required by the state

rooftop bar was nice even on a windy day. fresh ground coffee. staff was friendly and helpful

rooftop bar with sunset

incredibly comfortable vibe, and the rooftop bar and restaurant is a big bounis

everything was great, comp ice cream and laundry were nice perks, great fitness center

also, having laundry was great

complementary laundry with detergent and dryer sheets, nice common areas, plus a free guest pantry with ice

provided amenities (snacks and laundry facilities for example) are superlative, and help make this property a

we needed: coffee maker, mini fridge, nice bathroom with high end toiletries, wifi, plus a guest laundry and

try and look like she enjoyed her job, not helpful when it came to asking for quarters for the laundry as the

spacious clean room and good breakfast

wonderful breakfast.

the hotel is clean and the breakfast was very good

early check in without

bar snacks would be a more honest way to describe

otherwise very comfortable, the staff both at the front desk and breakfast bar in the morning were very kind,

gym but it was perfect not a lot of people using it - staff was really friendly, our room was clean

loved the room, staff and gym.

bar not

laundry on 2nd floor only pool closed

room was close to the laundry/cleaning supply rooms where the staff was working throughout the days and evenings

utilities were missing, there was no laundry bag in the room, there was no socket to charge the laptop on the

the gym equipment - the elliptical tv was awkward to use.

the wifi was horrible

having to visit hotel next door for pool and/or guest laundry

no laundry room, location and lack of visible signs to entrance.

hotel does not have laundry

breakfast options were plentiful and tasty

the breakfast the next day and all the employees were cheerful

project architect used substandard parking space widths, inconvenient and not user friendly the building architect

i expected the pool to be open and was a little disappointed by that

wifi access was more difficult for our family's devices for some reason

no water in gym

to be brought up to my room and i was advised that i would have to come get them my self because room service

phones in the room did not work and the laundry facilities were not available due to maintenence on one of the

a great value, pet friendly for a $15

i liked that the king size room was fairly large, and the window faced out to the parking lot.

breakfast was good for the price i paid for staying there

and unable to return to sleep as many dogs were barking in the parking lot as the facility is a pet friendly

great location friendly and supportive staff room very clean fantastic breakfast

location -was on a busy street and young kids raced down the main drag all night long

no microwave in the room. the bar was only open from 6-9pm.

bar facility was not staffed

chickfila is walking distance across the parking lot

ran out of laundry soap

love the ambiance, cleanliness and the breakfast.

the hotel was close to everything! the room was spacious and the breakfast was really good!

hats off to the kitchen staff

no microwave but staff welcomed us to use the one in the kitchen area

great amenities that pretty much cover anything you would need such as a bar, snack bar, gym, laundry room, pool

pool was closed

the room view was just of best buy parking lot

offers great amenities that pretty much cover anything you would need such as a bar, snack bar, gym, laundry

parking lot and entry weaving

evidently this room is directly above the laundry area

was no room service menu or food utensils or paper/pen in the room

love the bar and restaurant, super convenient

we love the pool.

wifi didn't work at all

staff, clean room, full accommodation '--- laundry services, gym, pool, etc--- convenient to airport and rtp

i also experienced dirty laundry/dishes and tub area wasn t clean

free laundry friendly staff good value

nice size closet with plenty of nice hangers, a laundry basket, iron and ironing board

i love that they have free laundry

no clean rags and towels we had to wait hours til they finished laundry

people standing around in the parking lot

the room has lights from the parking lot coming in all night

breakfast was great, lots of options

covid limited breakfast choices, but what we did get was good.

some of the amenities you expect at that price point: breakfast, kid s crib/playpen, coin laundry

channels not good, laundry needed coins instead of card charge or free, one way in , through the front door

laundry on site ($7 to wash+dry)

a pile of dirty laundry remained outside of the elevator door on the second floor for literally over 24 hours

laundry was out of change, no ice, i didn t get anymore towels from housekeeping

it offers a small gym and pool, laundry facilities, a simple breakfast

also i liked that there there are laundry machines in each floor for each one to use

breakfast room laundry facilities

the rooms were spacious and smelled nice- i was lucky enough to be beside the laundry room

i liked being able to track my load of laundry while it ran via the app, very convenient.

beds are comfortable, the surroundings are beautiful, the food is great, the bar tenders are awesome, and the

breakfast details and time when it opens and closes, which makes the customer think, on swing the room service

the indoor pool for the kids and how clean the rooms were.

room service was timely

there were no vending machines just a snack bar that a simple 1

location and convenience of laundry, gym, microwave and refrigerator

room service

room was clean. food was good. bar area was clean. easy acces to the main toad

staff services, the shuttle services,and the breakfasts

i was in the room, carpets were wet for 2 days, terrible pillows, outdated, dirty, bar closed shuttle not

location is great parking breakfast room clean and comfortable

the airport shuttle driver was above and beyond friendly and helpful

customer service was fantastic, the room was nice and very clean, and the breakfast was good

breakfast was delicious

the wifi was so strong

very comfortable beds. good location. nice kitchen.

the breakfast was good and the room was very spacious

breakfast was great

the guest was looking for coffee, but the kitchen was not considerate to refilling the run-out coffee

i had to go to the kitchen and get ice, which looked unclean

keeping my child occupied with the pool for something fun, while his dad visited with his mom, as kids are not

the airport shuttle and the friendly staff

if you have an early flight and want to use the shuttle

available on-site parking

rookies bar and grill across the parking lot

it was the best hotel for the money. the breakfast was fantastic.

the breakfast is really good and my kids and i love the

we didnt use the pool but it looked great

there is ample parking and they always accommodate my husband who walks with a cane

wifi was very unstable

room was below what i can only imagine was the laundry facility

no laundry for customers

bed was comfortable. shuttlebus was new.

dinning room was closed and bar closed way too early

bar was alittle overpriced 4 drinks for 40$ not including tip

no information on wifi or breakfast times

didn't like the shuttle driver who took us to the airport

as a result of no shuttle ride from the airport after waiting an hour for pickup, finally a lyft was called

thank god i didnt have any kids with

it's wonderful that they have a shuttle service to and from for my short trips

rooms were spacious and clean. breakfast was good and well layed out.

limited breakfast due to covid

was clean, gym was wonderful, location to elon was wonderful

was a little disappointed with the breakfast amenities

breakfast was the best we’ve enjoyed in domestic travel

the laundry room was flooded

wasn't enough wash cloths in my room and i heard her tell another guest that there was no clean laundry and they

laundry room should be upgraded.

and the man incharge of the kitchen and laundry was very helpful

the wifi was surprisingly good

reception had been called away to attend laundry work

front desk staff was nice, hotel and rooms were clean, good parking, and a good breakfast

i had breakfast and the awesome staff.

was clean , good snack choices and the free breakfast was delicious

near convenient stores, up to date, walk in shower, great lighting, easy for doordash to find, parking

to our activities and restaurants-clean -well lit outside in parking area

dj, the breakfast lady and ms carol i believe her name was

breakfast wasn t hitting on too much, not a great variety, no hot food for the price i paid for

the rail at the swimming pool was loose. almost broken. could have been fixed.

kitchen, staff, room -- all top notch.

was very clean nice large tv comfortable lobby while visiting with family and friends handicap parking space

small parking spaces

location superb facilities bed comfy great food and bar great staff great price

and on the highest floor possible due to my last stay not being great because i was over the parking lot and

pool perfect for children, location, staff, and cleanliness was excellent

laundry room for guests

the washer and dryer area was being tiled so we were unable to do any laundry after being on the road for ten

plus laundry facilities

had a laundry room for guest to use, pool was closed so can't commit on that part

wasn't great, could have had more healthier breakfast options, only saw cheese as an option 1 out of the 5 days

spacious and comfortable inside, with lots of seating areas in the foyer (also has a decent bar, and a separate

breakfast was delicious and the staff serving was great but price of food very expensive

old school cable with no movie options, no room service, no food options, poorly designed rooms, bathrooms are

no free breakfast

wifi - had to change rooms as wifi connection in my initial room during check in was terrible,

no complimentary breakfast, a gym with more equipment would be great

the pool experience was great

the bar to small

pool and staff

i think i had taken advantage of the bar area in the evening, that would have been fun

the room and bathroom and access to wifi and other necessities

was upset because i got told breakfast ended at 10 then came to find out it ended at 9

how friendly the employees were, how nice the pool and spa were. overall the best hotel.

breakfast area is to small

loved the breakfast too

no gym, no pool, but understand due to virus

breakfast wasn't bad due to all the options

the breakfast was good

more than one handicap parking area by the main entrance.

the breakfast in the morning was excellent and the customer service is good

property a bit tired. breakfast minimal. no coin laundry. no office work station

very nice staff. helped me with laundry while i was at work!

parking is very tight.

whirl-pool tub was amazing, and the beds were extremely comfortable

great breakfast and location

was able to cook or wash laundry if needed in our room

had did not dry my coworkers clothes, he was able to wash but had to go to a laundromat to finish laundry

and the guy that checked us in didn't tell us about the laundry stuff and the sink detergent was under the sink

this hotel could have been decent if basic laundry and cleaning were satisfactory

laundry detergent, dishwashing soap, diahwasher soap was provided

breakfast was wonderful

nice clean, good sized room. conveniently located close to rdu. shuttle to/from rdu.

gym was great

pool was amazing, breakfast had lots of good options, room was clean and spacious perfect stay for us for our

that the pet fee was non refundable and as much as the king suite for 2 adults.

staff, clean rooms, breakfast, complementary drink and dinner, clean laundry, nice bright and immaculate

half indoor, half outdoor and heated so my kids could swim inside or outside if hey wanted to

beds were comfortable and pets allowed.

the location, mr. bob, the parking, and entertainment. overall great

i liked that kids had to have an adult to be in certain areas after 10 and they have a quiet time in the hotel

breakfast buffet was great

not enough variety for breakfast

very nice place. clean and cozy. full size fridge was a plus. breakfast was good.

staff, comfy room, good location, clean, good breakfast, pets friendly

had full kitchen. wish we could have stayed longer.

the guest laundry facility was in a very small room that felt a little like a closet

we had a kitchen in our room

stayed in a pet friendly room

airport shuttle, super comfy bed, friendly staff. amazing!

the breakfast bar was set, the coffee was ready, my shuttle was clean and ready, the floors were immaculate

breakfast

the kids loved swimming all day

breakfast was a little blah, but hotel eggs are always gross

but finally next day got shuttled to other location w/ pool because i had to inquire about it next day

super clean, shower was updated, free breakfast.

laundry room for guests to wash their clothes

it would have been nice if there was a guest laundry room

gym

breakfast was great

cleanliness, airport shuttle and driver, room layout.