laundry price

there were also no special benefits given to us as long stay customers (free laundry or free inclusive days

there's also a 24hr gym facility and laundry room too

pool directly outside our junior executive suite

the hotel had excellent swimming pools although the gym amounted to just one functioning machine

tight parking spaces.

use of other bay gardens properties, including the hotel next door with a decent restaurant and bar plus the

one of the things we really liked was the fact that the pool was not deep (3

to the action, less touristy and easier for local friends to pop in and out as there is plenty of parking

i loved the breakfast buffett that had something for every taste and preference

no laundry service

from the room, restaurants and pool area (all over a matter of fact)

staff was friendly, gave us an early check in

combination of food, drink,pool and mostly friendly staff.

location, very clean. lots of facilities in room. good wifi

we had a load of laundry and they did it for free

seemed under staffed, waiting time for buffet breakfast, some services not available, over priced laundry service

bit small, and i really wish we could have had a microwave - it's a necessity when traveling with kids

there was always enough parking

better wifi needed

things i would say is the gym is very small with limited equipment and the only weight machine was out of order

is advertised as adults only (12 years and above), but there was an exception made during our stay to allow

no parking

and fully equipped suite, comfortable bed, excellent on-site restaurant, room service from the bar, within

helpful staff were permitted an early check in which was a huge bonus good location

laundry service is not good. do not have experience with quality items.

staff was very helful and spa was an extraordinary experience

on the breach and the water is calm, you can have kids in the water without being stressed about strong waves

location to the beach, great pool for kids and the food was very good.

need more beds in the pool area.

the location was close to the marina, was quiet and it had free wifi.

pool was not large, but because of covid the hotel had low occupancy which ensured we often had the

the swimming pool is so nice too ;) thank you bay gardens marina haven

nice breakfast quiet and clean. poor wifi on upper floor but over all good stay

hotel provides free shuttle bus to partners hotels so access to beach is possible within 10 minutes

a fully equipped kitchen, full laundry room with washer and dryer

long ways to reception and kids club, kids club only from 4 years.

alerted to this prior to our visit (albeit after booking) and told that the hotel would waive the room service

the hotel was generally clean but i noticed dirty room service trays with food pushed behind a wall

places for bbq, nice swimming pool and outdoor jacuzzi, flowers all around

laundry service and the internet very weak.

cleanliness, professionalism, food, amenities, shuttle service - all perfect

those are two different vacation experiences especially with kids

superb facilities such as a well equipped gym

kids were allowed in all pools and even in the jacuzzi

we didn't like that the room service options were so limited and the room was not soundproof.

resort, great layout, pools, perfect beach, kids water playground, really nice rooms and loads of good restaurants

the food everything we ate was superb right now we have a tabanca would really like to bring our kids next

staff was very friendly, food was good no matter breakfast or dinner, great gym, and plenty big

room service was quick

we used the laundry service and they lost half of our items

room service took a lot of time and the food was not so good

breakfast was awesome

the spa was in a converted office space in main building with zero vibe

no drinks in mini bar no water in room that night and room service do not serve you drinks as well as rubbish

been there for 8 times i liked everything, some of the staff in the spa were not very helpful on the front desk

laundry room available for small fee

wifi was also very weak in the room

pool was a little small

wifi was in and out a lot

the rooms are beautiful and spacious with a fully equipped kitchen

but they do have a laundry service if you're desperate

the 12usd additional fee for room service at an all inclusive is crazy!

central location, close to the airport. great food and drinks. secure parking. friendly staff.

wonderful views from the verandah buffet and rooftop bars and from the lower pool area

breakfast and dinner switch up and they re very good, the cafe has great food as well

nice swimming pool with the bay view as well

really loved the small pool on the upper level

beach, pool, restaurants and bars easily accessible

wifi down for my last three days

wifi was a little slow and not stable in the cottage, but then again it is a tropical island

you will not need a gym here

doolittle s beach bar is great fun and i ve had the most wonderful stay

was no wifi in first room

breakfast buffet includes unlimited refills on your drinks, which is good

gym and some areas around the reception don t give the best first impression

the room, as the hotel was fully booked (the first lie, as it turned out), but we could use the spa facilities

running out of towels at the pool

we ordered room service for dinner on their app

the parking needs an update. but it was o.k.

i know it was christmas time, so fixing the out of order bathroom near pool and uphill stairs might take extra

(having access to the small gym to burn off a few of those piton calories was a bonus

wifi was a little hard to connect to from our room but from the pool it was fine.

spacious, well equipped apartment, away from the busier pool area and very helpful and accommodating hosts, in

pool area didn't get a lot of sun this time of year as the villa is north facing in the bay

you can chose to have breakfast or make your own in your studio kitchen

to noon snack options were difficult so you had to make breakfast or wait until noon lunch at the beach restaurant

only thing we would have liked was a microwave in our room for our room service food and leftovers from our

spa was dirty and i was put in a room at 3pm with no aircon

beach bar and restaurant not open at night. bumpy road down, but that s charming

service to cabana on beach or by pool was very much appreciated

at the beach bar get little grumpy if you have all inclusive and order too many times a day, it's not possible

staff at the beach bar can get tired if you order too much

only thing i would have wanted was a floating breakfast to dine in the pool

the pool and the whole room was perfect

finally, understand that if you book the sanctuary rooms you will have no pool and there is no pool on site

the wifi was very inconsistent which was a huge inconvenience.but the staff was really nice

we booked this one as we thought (wrongly) we would want to be central with the kids

wifi was weak or inconsistent

in the town centre, wide room, wifi

ocean view room was spacious and mostly quiet with good beds and very good wifi

i liked the private pool, comfortable bad, restaurant mango tree

kitchen facilities slightly dated. some doors a bit difficult to close/lock.

garden and amazing view over petit piton ideally located in the area excellent restaurant and breakfast

private pool

massage at spa was wonderful

our special thanks to the friendly and helpful staff at the reception, room service, the waiters, cooks, drivers

of paint would do wonders and particularly in our cottage they really need to change the small kitchen

wifi was non existent in our cottage , water was off in the morning, building work woke us up at

use of cling film on the room service dishes when they refer to themselves as an eco

breakfast especially i felt like since it was complimentary it's like give them what we have almost

the room (house) that i was in was very spacious and had its own private pool

the hotel is beautiful, each room has their own pool and butler

everything from the lighting, to the beachfront access to the heated pool was beautiful

free wifi and free canoes, snorkel gear etc

the hotel best location ever great restaurants (breakfast to die for, great lunch at the bar at the adult beach