how early the pool closed

ample parking

management , the help smoking crack in the parking lot , the overcharges on my credit card , after confronting

the included breakfast was a plus

it would be a good idea to have guests with pets stay on the first floor

loved the customer laundry facilities

our room is in the basement next to the employee lounge and laundry room

loved the 90 degree heated pool

was great, easy to get to the hotel, nice bar downstairs for breakfast and dinner, and mateo at the front desk

nice pool and gym

new regulations state no access to pool unless staying in villa rooms. this was unclear on site

loved the fact i could walk around in my spa robe all day

the food and room service were very good

mainly there's just one big pool and then there is a hot tob and sauna/steam rooms in each locker room

the women bartender in the small bar was was very friendly and good service

00 facilities fee in a luxury hotel to use pool, gym, wi fi, and in room coffee is rediculous

was steep and on top of that i was was charged a service fee for use of the facilities (pool, gym

the bar staff are non existent. i waited 20 minutes to get served and in the end i gave up.

the pool is the earth tower was small and dark

snack/drink bar way too high

everything we wanted, restaurants, bar, pool, and laundry, work out room, and free coffee in the breakfast area

no laundry bag or hairdryer

but it would have been nice to have a breakfast available that you didn't have to pay for

bigger parking lot.

the waitress in the restaurant and bar was absolutely wonderful and huddled her but off

there is also a laundry room that we used and dry cleaning service

the pool was clean and there were plenty of towels

the free shuttle to casino eliminated having to deal with parking issues at the casino (barrett jackson

parking felt unsafe, there was no way to see our car from our window, plus there was a side

my kids loved the pool, breakfast in the morning, and the pull out couch.

would be helpful to have some laundry machines after a week of travel

no laundry facilities, was directed to a 24 hour facility somewhere near the hotel; i didn't bother

i found clothing from previous guests next to sofa bed and i brought down to front desk in a laundry bag

it would also be nice to have a laundry facility to do your own laundry

laundry is not available and the mattress is not very comfortable for me

the pool never had towels but they were happy to get them at the front desk when notified

close to our house,stores,places to eat.has a pool which my daughter loves.

the fitness room is very small but i did exercise 2 days and was satisfied

i really enjoyed the hot tub and pool and fitness center which i had all to myself

like the pool

free breakfast was actually really good

was my mother’s day weekend and with three little kids the pool was closed

was great - delicious breakfast, pool area was warm and inviting, staff was very friendly and helpful, building

had the room with the fireplace, but was told at check in that it wasn't working because they were switching

evening dinner was included and the staff was amazing i went with all the kids and had an amazing time

no laundry facility

laundry facilities advertised but this isn t the case

we stayed in room #103 which is close to the laundry room so we heard the staff talking while doing the laundry

friendly staff, clean and pool open for the kid

parking is good and you can park your car in front of your rooms

there was no laundry room

the room was very large and included a sleeper sofa as well as a small kitchen area

they were waiting for a microwave for the kitchen

clean and welcoming pet friendly which was great i didn t have to leave the fur baby at

friendly staff, clean rooms, pool for kids

no laundry mat on site

no on-site laundry

very quite rooms, friendly staff, plenty of parking. a lot of shops and sites around the corner.

the pool was terrific

the lighting could have been better in the parking area

high, no complimentary breakfast, no ventilation in bathroom, no guest laundry (washer/dryer) facilities available

there was dirty laundry in front of my door the whole time

no laundry machines for those on extended stays

seems like the staff was doing laundry all night

large, modern, free parking, free wifi, free coffee, short distance to mystic, starbucks across street

no laundry at hotel. no microwave in room.

it really was a 5 star experience. the only thing i wish they had was a laundry facility.

laundry facilities on site

would be great to have trays for the breakfast, it was hard with kids

the pool water was too cold and no dumbell rack in the gym :(

loved the shuttle service

pristine, beautiful and comfortable. great bar and nice staff.

great shuttle to the city center, approx 20 minutes walk

the next morning, after a so-so breakfast, we sat briefly where we'd sat the day before and noticed that nothing

we loved the free shuttle and all the drivers

room service filet mignon

love this place i have every anniversary with my husband here and sometimes take the kids here on a mini vacation

bartenders top rated and truffle fries at bar were the absolute best

the pool was impeccable

close to casino

travelling with kids, had to make up their extra beds and didn't get made with room service either

were right across from the staff laundry room and they were very loud early in the morning

breakfast, location, parking

for being a indoor pool it was pretty cold.

clean, comfortable, nice hotel. breakfast was wonderful. staff is friendly and helpful.

pool area being renovated

the hotel makes it a slight hazard for driving, only a single washer and dryer for coin operated laundry in-site

specifically searched a hotel with a pool as i had 3 kids with me and we got there and the pool was closed and

the nice warm pool, we arrived on christmas eve and found cookies milk and candy canes in the room, a very nice

23 mins from the casino

the directions that they front desk gives to the casino were super helpful

having a full kitchen is exactly what we needed

location was excellent! full kitchen was a bonus!

other reviews had mentioned lack of kitchen equipment, etc

laundry was oit of order :-(

good facilities (including self-service laundry and luggage storage)

there were also laundry facilities, which i did not use but thought were a nice touch

parking was a little challenging.

everyone was so nice it was clean it smelled clean looked clean easy parking.

next to guest laundry room on 2nd floor and machines were in use at 6:00 am

for what it is, sheets had stains, the hallways were extremely hot didn't seem to have ac, the laundry facilities

the wifi was terrible which i needed to accomplish some work ad that s why i was

tv was finicky, the wifi sucked

convenient location to casino

breakfast was plentiful and lots of seating and there was also a laundry

dirty laundry bags lined the hallway

toilet and wifi didn't work.

why we and our other friends were being put on the 2nd floor when there was only 6 cars in the parking lot

super close to the casinos at a really good price

location, clean, quaint, great shower pressure, nice bathroom, loved the gas fireplace for heat, felt safe,

and bar were closed (on a tuesday) and couldn t even get a drink let alone dinner

unfortunately the restaurant and bar were closed when we were there

parking during restaurant hours

serv coffee was great 24 hrs restaurant and bar area was above par

he was obviously popular with other guests, however, as the bar area was packed

and only one very worn out kitchen chair

property was well maintained and plenty of parking