self-laundry room

pool and it was in the center of everything i was less than 5 min from every attraction that new

i had room service and the food was terrible.

free parking, close to downtown, breakfast ok, wifi very good, rooms ok

not enough handicap parking

was very upset that the pool was under maintenance

another consideration in choosing this hotel is that it's pet friendly

wasnt a large selection of breakfast items to choose from but other than that everything was splendid

the pool.

large room equipped with kitchen, breakfast included.

cold, depressing in first floor, and the laundry bother us during staing at evening

room next to housekeeping and laundry

room next door to laundry very loud should not be used

nothing fancy about it but a great value that included breakfast, a small refrigerator and microwave

good parking and i love the price

management could have done better with having coins for the laundry service

it was not large but had a wonderful couch, and everything needed, cups, coffee, plastic laundry bag, plugs

i had to utilize the laundry room during my stay, and the stackable washer/dryer combo took 85 minutes start

didn t have coins for the laundry

coins at laundry room

me and my mom used the on site laundry it was clean

no enough information about the faculties, found out by accident there was a laundry onsite

the laundry room was clean with good machines

the fitnesss center and laundry room were out-of service.

wifi in room 565 didnt work, but they moved me to a new room that had great internet.

no laundry soap but the book guide said is on front desk

guest laundry was clean and everything worked great

laundry didn t wash our clothes correctly

the rooms had easy access and the laundry was nice and clean

i asked for ice for an injury and was told i couldn't get any because the kitchen was

extra pillows available, no laundry facilities, and the key cards and elevator only worked about 50% of the time

the maintenance guy came to the laundry room due to the washer saying error

laundry facilities are too small and the dryer barely works, and i would prefer rooms with a

only knock is that the gym was not open yet

we finally after waiting 20 mins with 3 kids and luggage, we checked in

the swimming pool

, the pool & courtyard, close proximity to city park (we rode our bikes down the 5 miles of magazine st

the wifi was

wifi was $4. parking was $5 mattress was horrible in building #1, room #9. fyi.

no tv, bad flooring ,green pool, out of date bedding

no laundry services on site.

no fridge or microwave in the room. the pool was horrible.

breakfast was good-- bar was good but did not serve frozen drinks staff was great

no complimentary breakfast, small pool and parking is expensive

the wifi.

i do believe it had been washed/laundry but it needed to be thrown away

the staff was great. the room was nice and clean. on site laundry wss nice

room was near laundry room, ice room and sitting area for our floor

the kids could watch one tv, and i could watch the other

parking $45 ,pet $100

had self laundry, small but decent gym, a whirlpool and swimming pool (which we didn't use)

on site laundry

loved the pool gym and that it had a laundry facility

the guest laundry was not working and was the case for the entire 4 days we were there

our room was located just off the pool

left two large bins of laundry in hallway after 8:00 pm on one occasion

it didn't have a laundry room. the house keepers knocked on our door at random times of the day.

wifi isnt free and its 2018

room service was excellent and the check in staff was very knowledgeable about events, restaurants

also its pet friendly but charge $50 a pet, there is no grass around the hotel except in the middle of the

was no workout room there was no washer and dry to do laundry

bed very comfortable free laundry was wonderful excellent location

laundry was not available.

frequent noise throughout our stay; sounded like a laundry chute or trash drop; kept hearing a metal flapping

that they dont have room service/house services.

we used the guest laundry which was $2 in quarters to use

have been a little cleaner in halls and elevators house keeping left backs of laundry and trash in

veronica in housekeeping was phenomenal in helping me free up the laundry facilities after a guest tied up both

we chose it for the room amenities like the kitchenette, and finding out there was a laundry (coin operated)

location, clean rooms reception people are very friendly and helpful there is a self laundry

no in room dining service. no parking garage connects to the property. snack bar closed at 3p.

only thing that bothered me was the service at the restaurants and bar wasn t good, it was lacking quality

having access rooftop bar was just what was needed in times like this

i did not try the wifi or breakfast

clean, comfortable. great bar and great breaks

when i checked in i was told since i would be there for over a week i would get laundry, a daily $10 to spend

fee was for they informed us of a few amenities including a daily $10 food/drink voucher and $20 laundry service

i was told wrong information about laundry services, wrong amounts for on-site restaurant reimbursements and

we had our kids with us and having no microwave was tough

i had access to all of the amenities the i usually have at my normal gym and more

the pool area was very small.

restaurants and galleries, amazing friendly staff, comfy rooms with plenty of space; the rooftop pool is wonderful

bar staff very attentive but restaurant server was not

lots of amenities: gym, pool, spacious & comfortable rooms

liked the decor, the gym address was very nice, the pool was spectacular, and i appreciated that there was an

the laundry facility was convenient and nice

laundry service was out of order and there was no sign or notice saying so, so i spent 30 minutes

throughly appreciated how kind the staff was and the early check in accommodation

the girl working the bar helped the front desk was wearing a mask on her chin. kind of useless

the guy with the hat in the evening shift was very helpful, and also the guy at the bar on tuesday evening

for those who like to keep their fitness up while on vacation, this hotel as one of the better gyms i've ever

incredible restaurant at miss river, sizable rooms and bathrooms, wonderful staff, great relaxing pool and spa

most beautiful stay using pool and spa

spa was very low end for a 4 seasons

restaurant at miss river, sizable rooms and bathrooms, wonderful staff, great relaxing pool and spa area and

laundry room out of service. could not order a continental breakfast.

laundry machines were broken and no answer to when it would be restored

perhaps because the accessible room was tucked behind the hotel laundry door, making us have to close that door

laundry was not working.

) 250/251 which was the only room in that building with the laundry right below us, so i don t know if that

it states 24 hour room service &bathrobes

room service was some of the best food

you get old stained towels when requesting on demand room service since it is not done daily anymore

easy access to the casino...it was cold that day...it was nice to take the underground walkway.

the internet was very spotty and they only allowed free wifi on two devices, so after my cell phone and my

no laundry no pool

laundry definitely needed fabric softener when washing the towels

i found the laundry and took towels from the one bin with towels

free breakfast bar was good, and staff was helpful and friendly

especially with kids

no laundry. :( one day, only half of the room has been made, don't know why, it felt weird.

we went to reception and asked that they should be complained to the laundry

no facilities, no food, sauna cold, no laundry service

wish they had a laundry area for guests to use .

bar and restaurant, perfect

the laundry service is expensive

some of the cafe staff were quite terse. the laundry service provided is expensive.

mechanical noise in the 'wall' (a/c system--sort of sounded like laundry was in the wash), but it was the kind

half of our laundry wasn t returned until i had to go and count the items that had been returned and realised

later at night (1am) a drunk person knocked at my kids door

few small things like forgetting our room cleaning or overcharging for laundry which we haven t received back

joy at the front desk, and shane at the bar are awesome!

good location early check in is the best service

location, nice terrace, bar and restaurant

were a big group of kids trying to sell candy in the lobby, drinks at the bar way over priced, and the dirty

that included one free sparkling wine at the hotel bar and use of a gym, but as i was only staying one night,

it met all of our expectations. wish we could have ordered speciality coffees in bar area.

beautiful building. pet-friendly.

noisy air condition, location too far away from cbd, no gym

you can enjoy a drink at the downstairs bar or take it up to your room to enjoy

there was also free parking in their garage

i choose the hotel thinking we could easily eat there and have a drink before our kids went to bed

ended up staying for a week with two people working remotely and we didn't have any issues with wifi connectivity

everything was perfect. the location is good especially with kids

room, stiff bedding, flat pillows, key cards that kept failing, wifi at 6

complimentary laundry (on 3 different floors)

construction, smell at entry, filthy laundry room, old furniture

location, reception, rooms, breakfast, evening socials and free guest laundry were wonderful

great location for walking to aquarium, insectarium, outlet mall, and casino.

within walking distance to the french quarter, bourbon street, cruise, aquarium, wwii museum, casino and many

the towels had long black hair on them clearly not checked as they came out of the laundry

was bland exterior door from corridor to outside was not functioning(end where laundry located)

sadly, due to covid19 breakfast wasn't the best.

room was very comfortable and clean, the staff was friendly, and helpful, and the breakfast bar was awesome

having to sign into hilton homer s for wifi

pool was great, as were exercise room facilities and equipment

the bar and restaurant

kind of expensive, especially room service

the gym and pool were great, too

there was only one elliptical machine in the gym

only twice a week, no laundry, no wifi, shuttle from airport advertised but there wasn't one, dirty floors,

no laundry facilities on the premises.

haven t seen gym

restaurant and bar on-site as well

no free wifi in rooms

they need to use better laundry soap sheets and towels we re hard terrible. ppl w as c

serve breakfast due to covid 19 they don't put blankets in the room due to covid 19 and that the laundry personnel

hotel does not have a microwave or laundry room, the ice machine on the floor was broken, and parking is expensive

chairs in the area with the pool (which was tiny) had upholstered cushions which were

it was very clean and right off to the pool i loved it

the laundry bag, shower cap are not replaced

no soy milk and no gluten free options no expresso coffee available no guest laundry

the staff was all very kind and helpful from the valet to the bar staff to the front desk

the room was nice and clean, location was great, and the gym was well-equipped.

the room service and food are excellent

no laundry facilities

the bleach smell. no laundry to wash clothes and no tv in the rooms.

we had trouble connecting to their free wifi

the apartment itself was very comfortable - roomy, high ceiling, and fully equipped kitchen

it was a complicated battle to connect to wifi including creating a network with another device which i gave

it was difficult to get around the laundry bins and one of the doors always remained open to see vacuums break

also, they weren't able to get us towels because laundry service hadn't finished with the towels

food in the room service menu is very good

we watched the sunset through the big floor to ceiling window and enjoyed free wifi

it was walking distance to the casino, restaurants and canal street

no guest laundry

bed was very uncomfortable, and no place to do laundry

didnt have laundry facility, laundry service or anything close by to do laundry

ac wasn t working, the room was too hot, couldn t open a window, no laundry service

also room service decides to bust in our room without knocking or identifying themselves

nice, very small (18 rooms), and lobby next to a very noisy bar

noisy, the bar downstairs had a burlesque show going on till midnight and you could hear everything

bar listed in amenities is used for special events only, rates listed on booking

a bar downstairs and access to the pool table would have been great

site, no ice (they would call the hotel down the street and have it deliver 45 minutes later), no bar (like

no laundry facilities.

dry cleaning charges are expensive & there are no laundry facilities close by.

wifi was down, bad signal, limited tv shows, terrible views , no pool, bar was closed our entire

it was close to the sites we wanted to see and it was pet friendly.

there was no bar, no restaurant, no minibar, no room service

the hotel bar is simply amazing, the decor, drinks, food and ambiance are very unique and hotel guests have a

order the pancakes or griddle cakes for breakfast, they were the best i ve ever had

a very nice bar attached to the hotel where we enjoyed cocktails

bar metier is especially lovely

pool and gym at the neighboring ace hotel were closed due to hurricaine ida but of course this was

laundry was well hidden. needs a sign.

rooftop pool and bar, small gym but top of the line equipment, coffee shop, extremely large lobby with bar they

i loved the facilities! they had two restaurants and a bar i believe + the rooftop pool & bar

gym ....a little bit poor

guitar in the room, large bed, fast check in/out, helpful staff, fast enough wifi

3rd day of our stay, this was okay, but on the second day i asked a housekeeper for an additional laundry bag

felt very secure kids loved the pool comfortable beds clean room

pet fee and several homeless sleeping each night in alley and nearby park

the property is beautiful. staff is very friendly and room service is to die for!

disappointing thing to me was teh fact that there were crying kids almost all night and the noise of other people

laundry facilities were excellent

there's complimentary guest laundry (washer and dryer) which is highly appreciated

not able to use laundry facilities as upgrade work in place

free laundry on site with detergent provided, great location, very clean, great

very handy to have use of the free laundry facilities which were very good

great laundry room. this was helpful since we had been out of electricity for days.

disappointed that there was no laundry room and the laundry service is just far too expensive

laundry was coin operated

the cleaner took our laundry

no guest laundry.

no pool and no guest laundry but other than that would definitely

were not easily accessible, no towel rack near the sink, the tv was very small, no thermostat, no laundry facility

spa was closed and so was the restaurant. probably off season.

the bar is nice and the cocktails are great

but it was a great hotel, great gym, great art, great bar, great location for great food

housekeeping made 6 trips back to laundry to find clean linen

no gym or pool but it s not a big deal. i d have another stay here.

at the checkin counter - staff seems not to be sooo interested in the guests - towels in the gym are a joke -

wifi working

having a full kitchenette with dishes was was so convenient

the waiters in the restaurant luke were beyond rude to our kids and to

very clean, spacious , no pool but staff was great and very helpful

the location was great. the room was big. the staff was nice. the gym was terrific.

friendly, helpful staff. great gym.

this hotel, the location is good, the vibes is petty nice

we were told it s the kind of laundry detergent they use but i still felt grossed out

hallway always had the laundry in the hallways ( maid service) like 5-6 bags

you can walk across to marriott there is big shop to buy hot or cold food and laundry on the 5th floor

electrical outlets not functioning, ac a bit finicky, tv channel selection a bit limited, no laundry service,

room service overpriced for quality

& my girlfriend had severe respiratory allergic reaction to cleaning products used in the room or laundry

laundry room under renovation

like the self laundry service with free detergent and dryer sheets

room was near the staff laundry room

it was around the corner from the elevators, next to the vending machine/ice machine and the laundry room

, french market, waterfront, lots of restaurants and bars right outside the door

location absolutely beautiful great staff- friendly and eager to please very very clean pool was fantastic and

courtyard is beautiful and we enjoyed a dip in the pool because it was soo hot

the pool area is beautiful and it is shaded but such a cool and tranquil retreat from the intensity of

the pool was perfect!! the location was wonderful!!

need to speak to the company they use for laundry service, 4 t-shirts came back with labels attached, the labels

all i would suggest is more healthy choices for room service and more choices in general.

are in the lobby of a really happening hotel - which is cool but may not be great with younger kids

not very family friendly. awesome if you’re not staying with kids.

kids hate it but i must admit i was not very pleased as well although i treied to be open mindrd

beautiful hotel, indoor swimming pool, gym, laundry facilities, parking deck just for customers, high security

pool, gym, laundry, onsite parking garage, breakfast, free kick back drinks.

we were on an 8,000 mile amtrak trip so the coin laundry on 6th floor was great

laundry room and fitness

lots of great perks, breakfast, wifi, pool, hot tub, fitness room, laundry, dinner with 3 drinks

laundry service is very expensive, but probably pretty standard for such a fancy hotel

the gym was awesome

great gym with top notch equipment. clean hotel. very nice.

annissue really as i didn t use it, but i expected a somewhat larger and higher rooftop pool area

also the pool is in an unfortunate area

the size of the room was a bit small. laundry services were down.

needs self-serve laundry facilities as closest laundrette was a long 15 min walk away in the heat

no laundry facility

more pleasant if we were there for just a night or two max, and just us, without our two adult kids

the pool was great too, and the staff there are a 10/10 honestly

under construction no place for breakfast no lounge no laundry no view very unhappy

loved it ! greer room, laundry was very convenient and very friendly staff

courtesy of the staff, clean room, and location. also, the laundry facilities for guests.

also cost for pet insanely

great location. unsecured wifi was a bit concerning.

breakfast, swimming pool, laundry

hotel because it had laundry facilities and when i used it, the online service did not work, the staff would

one stove burner did not work. no laundry detergent for the laundry room

great, friendly staff; from housekeeping, to valet, laundry, and to the front desk

choices are limited no laundry services fridge was connected to the power but turned off from inside, which

no laundry facilities

no laundry room for

guest laundry doesn't exist

there wasn t a laundry facility.

had to pay extra for higher speed wifi

top friendly staff, the bath a top soak and being able to do my washing in the laundry.

parking, breakfast, laundry

and the laundry was out of action

have to pay for guest laundry and no

not having coin laundry available.

the staff was very helpful upon arrival and gave helpful information on laundry services that were available

the bed was lovely. laundry facilities were excellent

laundry facilities ice machine and complimentary bottled water each day in our room

laundry room had a dead bug and no maid service due to covid, however the staff was exceptional

it s quite and nice for stay with kids

laundry facility wasn't working properly.

they ran out of clean towels because the laundry pick up service never came to pick up the dirty towels and

our 45th wedding anniversary and we told the clerk and she gave us a room right across from the laundry room

also the gym was in really good condition we really liked it

coffee was absolutely the best we had anywhere on the trip, bar none

used the laundry service once but it was delivered back to the wrong room

my clothes out for laundry and was told it would be a one day turn around

to bring laundry down to main lobby was odd inconsistent and confusing emails pre arrival door staff very

i feel the customer should have special service for the bar it was never any srsts

i only wish the pool would have been a little warmer.