dated and soulless, the room we were in, which we payed over 80 a night for, was next to the laundry which we

weren't the best, we were next door to the laundry room so could hear it going all night, the card reader on

nice location, plenty of parking. large room, good wifi.

potentially made the bathroom unsafe for unsupervised kids

nice large free parking, great facilities and view lovely.

service was noisy, and laundry service delivery was loud at 7

pool and gym area felt very safe with covid restrictions in

room was easy to access the restaurant as mum has reduced mobility at 91 our in room breakfast was delicious

room service was noisy, and laundry service delivery was loud at 7

found the room dated and needed an up date even though it was clean and the wifi was very poor

the fact that our room was next to the laundry room and over the kitchen fans that started at 6am each morning

spa area hadn't been serviced for too long resulting in laundry bins overflowing with used towels and empty

but the fact that our room was next to the laundry room and over the kitchen fans that started at 6am each

we then got out next the laundry room and at 20 past 8 in the morning the cleaners was talking as loud as can

the lovely grounds and easy access from the m6 motorway. also plenty of safe parking.

we left some laundry behind and the reception staff kindly packaged it up for us and posted it on

breakfast-very good choice, able to order individual breakfast dishes especially prepared

lovely sofa's in the bar area to sit and relax whilst having a drink/lunch and relaxing with a paper

we spent only one night the hotel and the kids wanted to saty longer

best to ring to ensure you get a room for a pet

towels thin and laundry smelt like an old people's home no complimentary water paper cups and stirrers, no hot

woken up at 7:15am to a truck taking away laundry, banging around outside for at least 30 mins

dirty laundry and rubbish outside our room for a couple of hours on arrival and on second day.

some works being carried out by builders however on further inspection it appeared to be the laundry service

room was spacious breakfast was delicious and chef so helpful staff lovely to kids

dated, misleading photos on website no house keeping no laundry facilities no toiletries no child friendly

was a great convenience store, cafe, bakery and laundry out the back of the hotel which was handy

dirty laundry left in piles in corridors all night

there was rubbish and dirty laundry and cleaning supplies left in the hall way over night blocking half the

dirty laundry in bags in hallways and bags rubbish

location for the theatre we had a sea view room too , breakfast lovely ,great price ,what more could you

hotel, great location, great hosts, fab breakfast, great views, quiet but close to amenities, comfortable and

wifi was bad

very pet friendly environment and the hosts were very nice and approachable

would certainly recommend hotel and hope to go again pet friendly a

there were towels left in the corridor that should have been taken to laundry - left there for 2 days

thought room service to be less than i expected

whoever was in room above us extremely noisy till late with kids running around and jumping off beds

was a little hard hurt my back when i woke up and the wifi has gone rubbish every time i stayed before never

spa bath was very good

small complaint ,only one lift working so took longer and staff laundry workers use same lift ,so space in lift

disaster wrt laundry, failed to deliver on time and got laundry back un washed very dissapointing given i had

as i said breakfast should be relaxing not rushed taking plates when not finished

staff were all very good special mention to emma for our room service. thanks again

rude barman knowingly giving flat prosecco and didn t seem to care

half hot check in late the rooms were dirty beds not changed and made up also dirty laundry all along the landing

laundry,have to go outside

she was told she couldn t have any as she needed them and to go to laundry or reception

small extra charge for the pool, sauna and steam room mega i had no complaints - i would stay again no problem

only that the spa was closed but totally understand why

kids said coming home.

we like a cup of tea and my kids like a drink over night so we had to store milk & pop in the sink

nice little bar and tuck shop

rushed to get us an early check in so we could get out and enjoy our day, the beds were extremely comfy and like

was lovely and ensured my granddaughter got some cereal and my son and i got got a drink from the bar free of

would have liked a pool and spa facilities

when we checked in the person on reception was very helpful/friendly - we did not request early check in

good size rooms and nice to have an indoor pool to keep the kids happy.

very happy with, staff were really good ie reception staff, catering staff , cleaning staff , bar staff,

of a time gone by without forgetting modern modern conveniences like en suites for all rooms and wifi