how to use the phone - specifically- what numbers are needed to dial to call room service, laundry and the

was very nice and approachable; plus helpful in changing our room on day 2 since the wifi (in certain rooms we

a note explaining how to use the phone - specifically- what numbers are needed to dial to call room service,

everything was great. lovely breakfast lots of choices

the breakfast was disappointing

the pool area was absolutley fantastic and the kids loved it

traveling with a roof box on top of the car we can never stay in underground parking but here it was a safe

rooms much larger than normal. excellent pool. staff friendly and helpful.

nice to have air conditioning and a pool too

great pool,friendly staff,good restaurant and handy for supermarket.

how late the pool bar opened

how late the pool bar opened

breakfast excellent. staff extremely helpful. look forward to return trip

easy to get sun loungers by the pool even in high season and the pool bar staff were great

well maintained gardens and pool

everyone at the hotel was very child friendly and went out of their way to make our kids feel welcome

staff and beautiful hotel, plenty of on site parking

onsite car parking

have to pay for xtra to use the pool and the spa

the wifi coverage was a little spotty so that could've been better.

speak very little english so google translate is a must no sign posts explaining where spa / restaurant etc was

to use spa facilities, these were shut on the day we arrived website did not indicate this

the cafe in the pool area was good with nice food and a large menu

we didn t feel we needed to buy spa packages-the outdoor pools were lovely and relaxing

i would say the pools are excellent but i feel that in the night time session children should have to leave

friendly staff, nice people, clean room, good parking

away thinking there would be somewhere else in fortuna to stay,but after 3 hours of sitting in a bar next door

i was charged for the pet, though in my booking confirmation it was stated that it's free of charge

central location, parking ok. room was clean

we arrive we couldn't find parking and they only let 2 towels(yellowish))in the room for 3 person and the sheets

very peaceful sitting round the pool in comfortable sun loungers

clean & comfortable a well stocked honesty bar was available

at the delicious restaurant next door both nights we stayed and really enjoyed lounging by the pool

pool and sun beds available outside apartment

modern finca style cottages around a communal pool but it felt like it was our own, so quiet

laundry service was a complete rip off and the reception staff attitude was appalling and

booked a lovely suite with a pool view and was delighted when i arrived and was told i had a free upgrade to

the hotel location is nice as well with several good golf courses around

my spa treatment was very relaxing

beautiful room, fantastic service and a lovely breakfast, will definitely return.

restaurant / bar car parking tea, coffee and kettle in room snack facilities at reception

there is a parking and beautiful terrace

ideal for alicante airport - 10 mins. cheap for a double room. plenty of parking

great bar area, much better than we expected, will defo return

good wifi

helpful, size of room fairly spacious, bed very comfortable, underground secure parking, pet allowed in breakfast

nice room comfy bed close to the highway nice gym nice breakfast private parking

was pleasantly surprised with small present for my pet which made my

nice staff, underground parking for 8euro, wifi, fresh squeezed orange juice for breakfast.

whether your visit is for business or leisure, the b&b hotel elche offers you a gym at no additional cost if

laundry services very pricey (10euros/shirt). no toilet brush in the bathroom.

we could hear what we think was a laundry chute and the room above was very noisy

shower in bath tube, due to eastern no laundry services.

beautiful swimming pool area

day of our stay, there were celebrations at the hotel (anniversaries, kids birthdays, etc

amazing, i liked the laundry was brought fast

stunning grounds and pool

very nice bar excellent value.

swimming pool, and spa facilities

hotel, but i can only see two reasons why a 12 year-old would not be allowed in- worries about kids making noise

the spa and pool area. laundry services.

easy access to beach , golf, sports , spa , lot of activities, great village specially bali

nice bar and restaurant

beach thats not so far from the resort the supermarket with variety of everything the bars abd kids programmes

we had a bali bungalow, and it was very spacious

no laundry service.

the room was very tastefully decorated and the pool area was beautiful

the wifi only worked at the door to our room

there is on site free parking

easy on-site parking

family atmosphere, good location, good parking facilities, service and food excellent

basic hotel, perfect location for what i needed. good free parking.

good value for money ,the chap on the bar was very helpful, easy to locate and good parking

nice hotel fantastic wifi, the staff were excellent

wifi did not work with apple products

more variety of alcohol in the bar and timing said bar closes at 11 - concert finished after 12 so nightcap

actually deserves the 4star rating unlike most that have it in spain

no room service for drinks, snackes, coffee after midnight

although we did not use the facilities ie cafe bar restaurant it looked excellent

4stars and no room service at 11

comfy bed (if you dont count dirty laundry)

the hotel was a long walk from the old town. the swimming pool was not available till june.

great value bar menu for lunch/evening

i do walk fast) , i did know this booking it but it s probably the closest with the pool and gym i was after

great for a short break. nice breakfast, good gym and swimming pool.

i did order for an iron and they confirm they just have laundry services.....

everyone is helpful and responsive, breakfast was delicious and full of variety

early check in was a bonus

also, the pool area is wonderful with the comfiest towels included

no bar to get a drink

convenient room, clean bathroom, good location, fast wifi

as an overnight stop en route to seville and decided it was ideal for our needs: cheap, pet friendly, decent

on our outward journey, the hotel staff had recommended that we eat in la togo tapas bar about ten minutes walk

this hotel is pet-friendly, so we guessed that it was probably a movement from a dog

wifi is not very good

service (laundry ironing in express service, early breakfast, etc), spacy room, large bathroom,

comfortable bed, jacuzzi bath, breakfast, gym

room was good, hotel facilities, bar and restaurant excellent

the jets in the spa bath also turned on randomly after draining the water, and the only way to stop it was to

the bar terrace was closed in the evening we stayed

no pool

the pool, that i was offered to visit, was a sports pool

quite far away from the city , and they don t have gym and pool as it was written here before you can get it

good room and comfy bed with ok wifi

knew the spa was not open, but we thought the indoor pool was part of the hotel, but it was a municipal one

we didn t eat or use the bar facilities, so can t comment on t hd at, but overall, we enjoyed our stay,

would have been nice to have been able to enjoy a glass of wine after a journey, but the bar only served coffee

i ate in the bar and felt comfortable alone and staff were friendly and communicative

comfy beds, very nice staff, bar open until 23

bar area good but no food on a friday

also, affordable ironing and laundry services

swimming pool closed! why??? gym limited equipment, needs more machines and free weights!

don't like smoking around pool

fantastic breakfast and very friendly staff. very good facilities with a great pool.

the pool and terrace didn't open until 4.30 which catered more for corporate clients

the roof top sky bar was stunning at sunset

is perfect, very close to the beach and sea, excellent car park, secure swimming pool area just 10 yards from

paying 10 euros pp to use the spa pool

of the seafront& promenade though if you do book out of season the sky bar was not open or the spa (pay extra

sky bar stunning

i was able to do laundry and the machines worked well

a bit out of date and weathered interior - spa was poor

food wasn’t great for kids and dinner was late

nice outdoor pool, kids pool and indoor jacuzzi

the water jets in the spa area have cured my bad back

has a good gym and also parking below the hotel

) with ev chargepoints

about this place except for the bar area , for food there was no chef available and ltd

very good aircon and wifi

gym was ok, lots of free weights but it would have been good to have some weight machines

we enjoyed the choice of foods at breakfast too very convenient hotel for alicante airport

friendly helpful staff. nice bar and breakfast area.

also enjoyed a late check out and possibility to leave our stuff while waiting time to go to airport

we felt the cost of having a pet in the hotel was too high and does not compare favourably with other ibis

superb local fresh breakfast

it with a restaurant and bar that when we went down to it at 5:30 pm it had decided to close was told there were

no nice added extras, like water or a mini bar and i felt while the room was nice the bathroom was quite shabby

sushi on the menu for room service does not rock my boat

wifi reception is good and the bed was very comfortable

finding the hotel parking. wifi struggled in our room

too basic, gym is too small, no complimentary mineral water

restaurant and bar a bit soulless

no room service after 11 pm

comfy bed. good location. good gym.

the gym was on the 5th floor which i liked as air conditioning and tvs in room

check-in staff didn't tell they have gym, coffee machine at e level, found it by myself during breakfast time

spacious rooms and good facilities in the hotel, like a gym

amazing clean place, pet friendly, good wifi. central location. comfortable room and bed.

very clean big tv mini bar staff were fantastic

ver good gym is open 24/7 with 2 tread mills, fixed bike and other machines

wifi mini bar, kettle in the room

the wifi keeps dropping out would only score 1 out of 10

free wifi okay

checking-in in easy with super early check in times and late check out times provided as standard

checking-in in easy with super early check in times and late check out times provided as standard

the laundry prices were a little high but we appreciate reasons for that

there was no facility to get a drink or room service after 11pm.

was a little bit tight and room service when ordering food was a little overpriced with additional 3 per item

bar with coffee in lobby

it was well located to get anywhere in the city and had onsite pool and gym facilities

tea or coffee in room and room service only open limited hours

gym was sweltering hot - ni air conditioning on

area was full of kids in the jucuzzi which was a big let down and normally not allowed in other hotels

january little cold in pink lagoon bar on an evening. everything was excellent.

brilliant breakfast

parking excellent

bit dissapointed that the bar shut at midnight, not that we wanted to get plastered, but a cold beer sat outside

spa area closed breakfast terrible gym closed indoor closed twins beds when i wanted a double bed

free parking, good food, and tremendous views added to the appeal

the bar closed at 11:30pm which for residents was poor

she did help me with the wifi; i am not so technical

the pool area and parking both seemed good, although we didn't use them

more seating at breakfast

bar downstairs offered any hot water needed for tea

helpful staff, clean comfortable room, good breakfast, quiet clean pool, good value for money, definitely

self service laundry for 5

huge room with additional seating area and large balcony overlooking the pool and sea

new a/c, good wifi, nice pool and kid area. all rooms with a sea view and balcony.

hotel staff were excellent, very friendly, room was very clean and fantastic few zakira ourat the pool couldn

great outdoor space for the kids

poor wifi was a real issue

payment charge to use the gymnasium facility

disappointed the spa was closed during our visit.

the beach at the left side of the pool is better, less

on holiday i like to have my breakfast after 10am . service stopped promptly at 10am!

beds for kids were not comfortable at all

clean fresh hotel lovely staff nice pool food was ok not spectacular but does what it says on the

noisy breakfast with many kids.

the room service menu was not up-to-date.

a lovely hotel , but this time we stayed the lovely barman was rushed off his feet , doing bar , room service

bar service was very slow and at times we found some bar staff bad tempered, unhelpful and not very

would have loved tea and coffee making facilities in our room and some towels for the pool

gym very well equipped

the pool was beautiful and the restaurants food was delicious

the drinks at the bar are great value for money and the selection is also very good

of laundry extortionate for underwear and t-shirts

the streams and cascades in the pool did their job to relax all the muscles

i enjoyed the spa and we got the best service

in the morning, they only had one boxed breakfast, kitchen closed, they had 15 more for other guests

room service was also great