decor tired, outside area could have been tidied and dirty laundry bags left outside room opposite for over a

excellent wifi

lovely bar and restaurant

- wifi- very very poorly - problem with parking spaces

hot food was available for room service at evening meal so i don't see why a cooked breakfast couldn't be

location, whitewater rapids right next to hotel, quiet, gym & swimming pool.

big enough pool, jacuzzi, gym

wifi was poor in my room but as i was on holiday i didn t need it so didn t report it until

restaurant are dealing well with the covid restrictions and eating breakfast the attentive staff made up for

could be better tv channel options. wifi could be a bit slow at times.

room was dull and didn't enjoy the view of the bins and laundry trollies

right next to the laundry room

no laundry service. far from shops.

mess on entry to property (dirty laundry etc) stayed there whole of stay

room next to where cleaning and laundry etc kept

lift on 2nd floor always had door open with staff regaling tales of annoying guests and bins of laundry parked

that foam is made up of a mixture of body oil, skin, sweat, fake tan, laundry detergent, perfume, soap amongst

wet bath robe and slippers had been left in laundry basket in the room

we got moved to another room and this was situated next to the laundry area with washing machines and the boiler

com that it could do laundry, but didn t

couldn t get through to laundry or reception to request them

i understand it was half term but kids were causing havoc it was like butlins

maybe a time limit of 6pm for children in pool very difficult to swim round kids

didn't agree with 5 per room service charge, which is not mentioned until you arrive

place have one problem, room servicehouse keeping

the first night we arrived we were given only 1 towel due to delay from the laundry, and the next day the room

i was on the third floor, so the wifi reception wasn't always great

wifi iffy in some locations.

wifi didn't work in my room - however fine in rest of hotel so no big issue.

bar closed at 10pm on the thursday and we were nearly refused drinks at 9

the apartment is very well equipped for cooking-microwave oven, for laundry-manage to do my laudry, they even

resort is next to the highway, it was really loud the laundry room was really dirty, one washing machine was

quiet comfortable studio, perfect for a couple. good facilities on site including laundry.

on day two we found dirty laundry under the bed from a previous guest

would appreciate a better laundry facility, needs an upgrade

wifi works well

that there was no disabled parking near reception.

location excellent, plenty of parking, and close to the dining facility

the wifi is next to useless in the rooms. i didn't try it in the bar area.

very pet friendly

wifi was inconsistent and kept dropping out

no wifi in the room. tiny tv.

wifi signal could have been a little stronger

parking the car was easy

wifi is in the process of being upgraded and did not work in the room, only in the public areas

our view was of laundry area and really bad area

constantly something was moving around like rubbish or dirty laundry or cleaning laundry and you feeling like

we have burgers for dinner and pasta for kids and everyone was more than happy

very good food with a nice restaurant view, comfy bed, pet friendly ( rarely find a very good pet friendly

we had food both in the restaurant and room service

really loud i didn’t get to sleep till after 2 we came away for a few nights away from the kids to relax but

wifi is patchy

in particularly as i arrived very late - automated machine that issued ticket and a receipt with wifi code

the decked bar area with views is brilliant

excellent wifi throughout

no wifi codes in our room.

checking in we where given little to no information about wifi, the guest entrance etc

free parking over the road to the hotel

a good sized garden with some apparatus for kids

was perfect and parking provided

location, the welcome, good shower, spotless laundry and fab view

smart tv and excellent wifi

room with sea view located in a quieter area, lovely helpful host, generous breakfast, good parking

friendly and clean also very helpful i needed an early check in and i had no problem i'd stay

to be honest it's not for kids around here only a playground but that makes it perfect for me as was a couples

there were piles of laundry in each corridor

there was no ice bucket or laundry bag

the best thing was we could take our dog and an added bonus was a pool and gym to use

convenient location clean, friendly reception. pet friendly.

the pool and breakfast. liked the walk along the river next to the hotel.

laundry left in corridors .and spa trip hazard .

atmosphere in the lobby and restaurant, the welcoming staff, the portion sizes, and the pool were all perfect

staff and accommodation, it said on website,spa would be closed so didn't expect full

nice pool etc

the hotel offered room service but there was no where to eat other than the bed

the room being above the laundry may be too hot in the summer as no air conditioning

would prefer they have a real laundry facility with a couple washers and dryers for guest to self serve

the laundry that's next to the property is relatively cheaper but is a good addition

room was nice and cosy being above a laundry but may be too hot in the summer as you didn't seem to be able to

our room was over a laundry so quite warm but only a small gripe.

a small thing, the room above ours we think could be the laundry, cleaning room

no free parking the wifi wasn t very good room was a bit hot.

with being pregnant i couldn t have an alcoholic drink so the lovely bar tender

good size room. pet friendly, nice big towels fab breakfast!

being a legal requirement on arrival i advised the reception staff that i did not require room service

our room shook (unsure why we thought our room may have been near a laundry room which caused our room to shake

thing i could think of is that we could have done with laundry bags to put used bedding/towels in as they need

of the room being right next to the laundry room meant we got woken up quite early

parking

parking, staff all fab and helpful as ever, pool great, wifi great

was comfy parking is accessibly down the block at the cricket ground for 2/day laundry is accessible somewhat

peaceful break away in a beautiful setting good wifi signal, great tv signal we curled up and watched strictly

wifi in bedroom

the bar staff were kind and warming had a brilliant

bar area very comfortable and drinks prices very reasonable

laundry service was extremely disappointing - nothing had been properly folded, it was all creased

special food order, turning laundry request around really quickly

would have appreciated doing a load of laundry as this was close to the end of our trip, but only had a few

informed me as a guest as to amenities : breakfast times, how to work the tv, room service, laundry services

gym and spa facilities good

dirty laundry was left outside rooms for a whole day

misunderstanding with the check out, booked & paid for a late check out but this wasn’t communicated internally

they remembered our names when greeting us and the service at check-in, in the lounge and bar and restaurant

accommodation,service,facilities first class breakfast excellent.

very nice and quiet,tea and coffee lovely breakfast with a lot of choice and a bonus of free car parking