i was excited about the pool and jacuzzi but they were not open

easy parking

nice facilities easy parking.

we're lucky that we just checking out this morning, they still have a lot of cars that still parking there by

did not specify if it wasnt having breakfast or a closed down room service

laundry room it was the hardest thing just to do one load of laundry a very big headache and if the

the heated pool was a lie

area is nice , the wifi works well , continental breakfast, staff is nice, pretty quiet

desk and they were unable to give us a remote also the water pressure was really bad and the gym was not

sad looking out to empty / dirty pool

pool hours can be open later time

we had an awesome view of the pool

owners - i was told by front desk they changed their pet policy and no longer accept pets

the pool

workout room is closed along with the bar and lounge

free guest laundry too which was really

clean ,complementary dinner ,complementary laundry, kitchen dishes, daily house keeping

very clean, free laundry, staff awesome and you can bring your pet

many amenities including complimentary breakfast, free parking, free in-room wifi, and even free laundry facilities

were very comfortable, the shower had good pressure, the location was excellent, and the guest laundry was

great food, great bed, great service, nice laundry

we need to use the laundry machine, it was not clean.

no laundry, no pool, no exercise room

great room and breakfast too

pool & jacuzzi were cloudy/ murky & required service

- safe - quiet - free parking - location - breakfast - garden - pool - daily housekeeping - laundry room - ice

comfy bed great to have self-laundry

also, we were close to the laundry room and

spa was under construction, so that was a bummer but otherwise great.

room was a really nice size, especially traveling with kids it's nice to have the extra space

very large nice and clean roo.. friendly staff and the laundry was a big help.

convenient laundry room

it had a laundry room for guest which we did use and came at reasonable pricing

kitchen staff was pleasant and helpful; however, breakfast was not as it appeared in photos

the old mexican lady in the kitchen control the eggs and sassage

love the free laundry , we took our own detergent and fabric softener

the rooms are well-equipped with a kitchenette, and the property also offers on-site laundry facilities and a

was shocked to see laundry was free to use

location, free laundry, snack bar, gym.

and the laundry area great

the pool area was a little small and somewhat run down

we had a full kitchen, with electric stove, dishwasher and full size fridge

breakfast was a bit on the bland side, but workable

pets but does not have any pet stations or trash cans throughout the property

staff, room, breakfast

laundry room charged $4 to wash

appreciated being able to do laundry there as well, my son played a lot of games i had to wash his jersey often

it was clean and the fact that he had jacuzzi ,pool ,restaurant ,gym and laundry room.

i enjoyed the new laundry facility

on site self serve laundry, small gym, pool and breakfast area

super clean property spacious rooms gym breakfast

from the friendly staff to the nice breakfast in the morning

comfortable beds, friendly staff, safe parking, great room set up. good breakfast options.

breakfast was amazing

the breakfast was okay

laundry on site

it's new and very clean. and with food location. has a good swimming pool.

place to stay with kids

property was very clean, loved the snacks they offered as well as the breakfast included in our stay

hot tub wasn't working and pool was on the small side.

the breakfast is so so

the breakfast is good

good room, good breakfast.

breakfast is delicious

hot breakfast was good and rooms were updated.

laundry was horrible, it was very expensive and dirty

the laundry room with only one washer/dryer the dryer was not drying the clothes, when i told the front

on-site laundry a bonus for long stays

there is a laundry facility on the second floor

we found pet hair all over the sleeper- couch it was really disgusting.

ammenities: frig, microwave, laundry

the bar and restaurant was awesome

the pool area outside welcoming lobby is a good picnic spot

not open after breakfast, a food solution for this welcoming in-lobby-dining and bar area could be menus from

the bar was open there

loved the laundry option since we had a basketball tournament easy to use and convenient

laundry room was dirty after other guests left it like that

is the second time i ve been there, for sum reason i get the room near the laundry, it s started at 1:30am

it's bummer that he laundry facilities are not working at this time

finally after dealing w all this for five plus hours with two young kids w me, they finally got us into another

jacuzzi was broken and pool was dirty.

we were able to make the sleeping situation work despite having booked a room with 2 beds for the kids to have

i got one but had to traverse the pool area and walk a lot farther with my wife

my kids all concluded that the breakfast is amazingly nice

we were able to make the sleeping situation work despite having booked a room with 2 beds for the kids to have

nice staff, hot jacuzzi that was open till 11 since it's away from the rooms, modern laundry, candy in the

liked the closet, and laundry room

good gym and laundry

there was an excellent laundry

guest laundry

so we were left with no choice but to put our kids traveling with us elsewhere

liked the cleanness and comfort of the room and the availability of a gym

i booked a room with a kitchen, no one cleaned the kitchen everyday unless i left a tip

room service was in a to- go box

too many kids lol

self laundry service was the most convenient to us, as a family with 3 young kids

staff was friendly, helpful, accomodating; appreciated laundry facility; meal/food was good

they also had laundry facilities which we used

room is very mall for 2 adults and 2 kids.

gym and pool are a nice extra to enjoy during your stay

front desk was a rude when asked about laundry room & the bolted up back door w/wood plank near the ice machine

microwave and guest laundry wasnt available

no laundry services due to covid

free laundry

they fixed the ice machine, the staff very friendly and helpful, and the free guest laundry

laundry room too small. machine not clean. no complimentary coffee. room rate a bit expensive.

it s not an airbnb where i can do the laundry

family had been traveling for some time and there was no laundry option which would have been helpful

to the mariott at irvine i just wish there was a laundry facility, otherwise i would rate it a

room service every 4 days, no laundry service only self laundry,

parking and laundry accessibility were good.

'laundry area' was a single, banged up washer/dryer set outside, accessible to all

laundry area and pleasant staff. old town was interesting

both washing machines on both floors were out of order, i had phoned in advance asking about laundry facilities

the laundry facility outside on the second floor was very smelly

loved that guest laundry room was offered

having laundry facilities came in handy

good self-laundry facilities pool/jacuzzi were nice

the gym is cool too and laundry comes in handy

close location to relative at leisure world. next time will use the laundry facility.

free laundry facility is fantastic bonus.

i was surpeised about the washer and dryer at no charge - just bring own laundry

they provide laundry service, free wifi (which has a great connection), small pantry, gym, back patio with

staff, cleanliness of the room, spacious room , comfortable bed , laundry room on premises, i liked everything

and free guest laundry room was very helpful

laundry room is quite stuffy when in use

from hearing the traffic on the freeway which was not actually disturbing, from our room with a pool view, we

room was not bad for $199 cad has pool and gym free breakfast front desk staff was friendly and

pool was on the small side, breakfast was just ok.

clean, great price, nice breakfast...perfect stay.

gym bar restaurant pool

gym,spa and basketball court

have loved to take more advantage of the sauna and steam room but could not bacuse of having my kids

gym,spa and basketball court

there are two main pools, hot tubs and kids areas, so ideal for families

room the location is excellent the cleanness of the room the cleanness of the bathroom having a laundry

you can even do laundry

the laundry didn t have proper directions with payment for the dryer.

the laundry facilities were convenient

i wish the bar area had been open, we'd have spent some time there in the evenings.

laundry facility wasnt that good

i told manager that i would have to sleep in lobby with my kids and she said she would

the parking is easy

property was pet friendly and wished they had a level that was not used for pets cause my son is allergic to

and you can't fully close the door so if you have kids with you in the room expect they look at you through

nice people , wendy s and denny is close . gas station big lots , laundry mat .

no laundry laundry room and ice machines always broken .

only thing i didn't like was the laundry room closes at 10, and also not all the rooms have an iron

laundry facilities would be nice

no a/c in either room. no laundry facility onsite. construction noise everywhere onsite

allow dogs and there is dog poop around the property kids riding skate boards around the pool check in is 4 pm

difficult to get around without a car. pool was a little unclean. small but usable gym.

breakfast should be at 6:30 on the weekend

wifi was very poor

women serving breakfast were stingy

they stuck me between a family with 2 screaming kids on one side and 18 year old soccer players on the other

gym was stuffy difficult to breathe no ventilation shower difficult to take a shower without making

also loved the pool experience and hanging out near the water slides our kids loved it

went to eats kitchen and bar after a swim, during happy hour as shown on the website and we we re not offered

the gym is too hot and parking is very expensive. not much light in the bathroom.

allergies attack also, we are given a room where near the pool, across and upstairs there are kids running

was comfortable, spacious room big screen tv with smart apps pool and spa was clean and right

free shuttle to and from airport

pool shallow and cold breakfast is way too expensive and is not good with a very long wait for food

they also have a very tiny gym, but its great

filthy laundry facilities. broken down kitchen appliances. dirty bedding. unclean surfaces.

the carpet was filthy and if offering pet friendly rooms they really should consider replacing it with

i am disabled, and due to traveling with my pet and my doctors appt

the cleanningless of the room, pool, spa and the service of the hotel personal were outstanding.

was some kind of sports team staying in the hotel so it was impossible to get breakfast for our kids

good facility, laundry, and breakfast

guest laundry

great breakfast, laundry facilities, small cost

ended up paying 50 bucks for 3 ice cream bars and two meat and cheese snack trays for hungry kids late evening

the wifi was free and fast

sent down a few t-shirts and underwear for laundry

the bed is comfy, the room is spacious, the gym is nicely equipped and there's a neat pool with an outside

location was super convenient,close to everything, the lounge bar is great for drinks and the hotel is very

a very reasonable price for pet fee at $75 the whole stay which i really like

stay there was not worth it the bathroom sink still had beard trimmings in it,the pool was a kids pool they

had to pay for parking, as well as the laundry facilities

laundry room had enough machines to service 3 of us at the same time

very clean. laundry, staff is friendly.

on site laundry was super helpful since my son had to wash his baseball uniforms ( we were there for a

friendly, amenities were sufficient, it was nice to have a play room, a business room, a gym, and laundry for

the sleeping side is very clean and comfortable. i also like laundry room

with kitchen that makes making night snack for the family much easier

the hyatt offered a shuttle from the airport to the hotel

the swimming pool is open until 10 pm

set up suite with kitchenette, clean, great location near john wayne airport

the room met all my day to day needs and i love the kitchenette and free laundry machines

laundry facilities and a gym

excellent laundry facility and fitness centre with high quality exercise machines i enjoyed my stay and would

free on-site laundry facilities were great!!

free laundry

fitness center and laundry were both closed

elevator working long waiting period, no gym, no laundry

very clean, great amenities like gym and laundry. friendly and professional staff.

laundry room is clean

shuttle after 9pm pick up from airport

laundry room is not enough

like that they have breakfast included as well as onsite laundry facilities

like that i was close to everything being that i was at the ground floor, lobby, pool, gym, laundry and exit to

breakfast was the best the pool was awesome the room keeping did a wonderful job with having kids

breakfast was the best the pool was awesome the room keeping did a wonderful job with having kids

site, free parking, walking distance to a couple of restaurants, nice landscaping, self-service laundry, mini

easy to access ( drive/ parking to room), laundry, ice machine and microwave

received a pamphlet on the hotel and we didn t know where anything was pool, fitness room, laundry

however, what made my stay was the exceptional shuttle service

good thing the hotel has a great shuttle service

no laundry room

the one downside is that there was no laundry on-site and i was advised by the staff that the nearby courtyard

no laundry on site.

no breakfast

also there aren t many activities in the hotel other than the pool and the gym

very new hotel, very conformable, breakfast is good, employees are very friendly

staff first visible when guests walk into the hotel are the reception area person and the bartender

spacious rooms, comfy bed, good value for money, decent breakfast

the breakfast is very nice and has an ample variety.

the kitchen area had everything one would need

the pool was fantastic, and we appreciated the on-site laundry facilities and ample parking

nice laundry facility

pool area

beds are comfortable great amenities pool area clean and tidy

as far as being convenient to many places it s mostly industrial felt like but the swimming pool and breakfast

pool, the hallway, the housekeepers/ vacuum, people going up and down the hall to get ice, their laundry, or

poorly trained front desk staff that didn't try to help with simple requests, such as selling laundry detergent

laundry facility was clean and convenient

laundry service wasnt available

no laundry service

i did laundry at the hotel and just about every single piece of clothing was stolen from the laundry room

no laundry facilities

location for our needs was really good and having laundry on site was nice

the dirty laundry roller bin was parked outside of our room the whole time we rented our room

the laundry room is disgusting

no laundry facility. more suited to business travelers. extreme overnight parking charge!!!!

no laundry service

good breakfast. clean, good airport transfer, no laundry room for guests

very good breakfast, friendly staff, nice gym

liked that it was pet friendly. it would have been better if the whole room had wood flooring.

have to pay by cash only - so if you are in a bind (like i was, and i had no cash), you can't do laundry

laundry room had only one set of washer dryer for the whole hotel

people in the hallways and inside the laundry room when i was getting ice, they were up to no good

the lock to the ice room/laundry is brocken

could use some improvement (doors and pavement a bit dinged up, puddles on the walkways, ice/laundry room could

there was a laundry

they were unwilling to assist or offer apologies for the stolen from the laundry facility and

i had to wait quite awhile in order to do my laundry, as others were doing there's

needed to used the laundry and yhey were very old.

also the laundry facilities were a bonus

we appreciate the friendly staff, the free parking, the amenities provided for the price (pool, laundry facility

pool, hot tub, work out room, laundry room, etc

the laundry room is kind of dingy

good laundry facilities and the gym looked decent a for free to use facility

the rooms were, the above average breakfast, and the better than basic amenities, such as the laundry facilities

it was nice to have laundry facilities and an iron

laundry and coin machine was out of order our whole stay which forced me to launder elsewhere (bit

towels piled up in laundry basket 3 ft high before we had to put it out and go to the front desk to have someone

to work on cleanliness, laundry service unavailable for the 6 day stay, on more than one occasion we had to go

breakfast, guest laundry area, size of hotel, cleanliness, room itself, decent wifi

if you need to do a couple loads of laundry your going to spend 10 $.....

had our luggage stolen the day before and having laundry facilities on premises was such a huge help

laundry room only had one washer and one dryer

no atm and laundry using coins

great location & swimming pool inside

hallway outside room filled with fumes from laundry

there wasnt a coin machine provided for the laundry facilities & the front desk didn''t have

does not give coins or make change so you have to come with coins and they were unable to sell laundry detergent

laundry room no soaps dryer didn t work had to get my money back

laundry facilities out of service

no laundry facilities 6

nice crowd of business men and women there for work and also had a resturant there who serviced room service

provided a used body lotion there was a lot of noise by the balcony kids running in the

i booked this hotel for my daughters and there kids so we could have a day at the beach on mother's

i liked the room service and all the amenities

run out and we couldn’t use toilet, shower etc all night every night we couldn’t sleep due to kids running

my room reservation was for 2 adults and 2 kids

physical layout very modern clean rooms nice pool and nice activities at night for kids also really big

restaurant & room service were both awesome

staying with kids and a long travel day a head of us this is not really pleasant

location, attentive staff, sun-drenched room and lovely pool

gorgeous setting and quiet pool area

wifi was terrible

the bar and breakfast area is conducive to enjoying a quiet breakfast or a late night drink

the pool area is fantastic.

first had a terrible room on lower floor next to laundry room

103 looks onto an alleyway and is next to the kitchen/laundry and the elevator

the common area at the hotel entrance, it looks like a fun place to chill with friends around the fireplace

bar and the roof were amazing

early check in, ocean view rooms

the room service was fast

s a nice hotel but just in the short hall i was on there was always a room service tray or trays on the floor

that breakfast cost $30 each person

i called room service for saltine crackers and they did not have any but they had no problem providing me

breakfast was good

we also appreciated a late check out that coordinated with our train schedule

loved the pool area and little cafe.

since we are dealing with covid restrictions, i couldn't experience the spa or the gym.

the pool was nice and clean, and the gardens were lovely

room service was not available

need to fix your laundry facility

guests had to squeeze in with staff with laundry & cleaning bins on the only working elevator, with staff

at check in they didn't say where the breakfast was served, where pool and gym located along with laundry facility

leaking problems and black mold on the ceiling by the elevators on the 10th floor on way to laundry

you needed to do one load of laundry

was confused about pricing when booking spa services

your needs and were extremely courteous and paid attention to your name during dining and at the pool

: the spacious room comfy bed with lots of pillows the view facilities at the spa the pool a good place

also, we had a bungalow with a great view over the golf course and out onto the ocean, however, the sun was

and perfunctory, long waits when ordering room service, leaky toilet onto the floor and the gym for a resort

to have room cleaned never came, unable to do laundry because they're out of quarters, no adequate

laundry facilities were available on site

good location , spacious room. nice gym

gym , pool are closed now due to pandemic & king bed was old & not comfortable . no bath tub

it had a gym, pool and jacuzzi. the pool and jacuzzi uzi could have been cleaner.

no laundry facilities

our first room was close to the laundry room and was noise but they changed us room

that was decent but what made it worse was we were right next to a family who was upsetting there kids , laughing

great customer service & nice rooms! very clean & nice restaurant & bar on site.

lack of room service for all three days of my stay

room in quite spacious and comfortable for long stay the hotel has its own laundry the gym was well equiped only

it was a bigger balcony and they didn't have laundry area, but those things weren't really a big deal

would have liked room service menu in the room.

i would of liked more pool service for drinks, quicker valet and room service

great and view was amazing, my room was upgraded with out additional charge to accommodate for kids

wi fi was very spotty wish they had laundry facilities on the premises

are very spacious, staff is super nice, bed is very comfortable, facilities (gym pool) are

ridiculous that you can order room service for eggs benedict, but not locks & bagels

didn t like how early the pool bar closed and that we couldn t get reservations for dinner

looking forward to enjoying drinks by the pool, but found out upon arriving that the poolside bar is only open

a costumer laundry would be helpful

close to the beach and was free parking and wifi

great mini golf inside

the large refrigerator and kitchenette were a nice plus

michael and karen were great at bar and breakfast

pool was full of dead bugs